| 09 December, 2024 |
Emi Rensiana |
Error noboot device |
Masuk bios set legacy dari windows menjadi others |
| 09 December, 2024 |
Novitayanti |
No voucher M/MYP1/24/11/0001 hilang |
Re-add M/MYP1/24/11/0001 |
| 12 November, 2024 |
Departemen IT |
Syncronize data dan program ke server Fiskal |
Syncronize data dari server WCS ke server fiskal 12/11/2024 |
| 12 November, 2024 |
Departemen IT |
Syncronize data dan program ke server WCS |
Syncronize data dari server fiskal ke server wcs 12/11/2024 |
| 12 November, 2024 |
Gabriel Akerina |
Tinta EPSON L1300 tidak keluar setelah pengisian tinta |
Maintenance printer EPSON L1300 - Head cleaning |
| 11 November, 2024 |
Andry Cahaya |
Tidak bisa internet |
Perbaikan konektor RJ45 ke laptop |
| 11 November, 2024 |
Rosriani Gea |
Error printer L360 |
Restart pc server printer L360 192.168.0.82 |
| 11 November, 2024 |
Susanty |
Error printer L210 |
Reset USB print server |
| 05 November, 2024 |
Departemen IT |
Syncronize data dan program ke server WCS |
Syncronize data dari server fiskal ke server wcs 05/11/2024 |
| 05 November, 2024 |
Departemen IT |
Syncronize data dan program ke server WCS |
Syncronize data dari server fiskal ke server wcs 05/11/2024 |
| 04 November, 2024 |
Departemen IT |
Syncronize data dan program ke server Fiskal |
Syncronize data dari server WCS ke server fiskal 04/11/2024 |
| 04 November, 2024 |
Departemen IT |
Syncronize data dan program ke server WCS |
Syncronize data dari server fiskal ke server wcs 04/11/2024 |
| 01 November, 2024 |
Departemen IT |
Syncronize data dan program ke server Fiskal |
Syncronize data dari server WCS ke server fiskal 01/11/2024 |
| 01 November, 2024 |
Departemen IT |
Syncronize data dan program ke server WCS |
Syncronize data dari server fiskal ke server wcs 01/11/2024 |
| 06 September, 2024 |
Departemen IT |
Backup Data Server Ubuntu dan Server Mint 06/09/2024 |
Backup Data Server Ubuntu dan Server Mint 06/09/2024 |
| 06 September, 2024 |
Departemen IT |
Perbaikan CCTV ruang admin |
Perbaikan jalur listrik CCTV ruang admin |
| 06 September, 2024 |
Gabriel Akerina |
Hasil printout tidak bagus |
Maintenance EPSON L1300 - Head cleaning |
| 06 September, 2024 |
Emi Rensiana |
Tidak bisa akses djp.pajak.co.id |
Pengecekan jaringan LAN PT. WCS |
| 04 September, 2024 |
Sarah Elsa |
Request delete NV/2024/09/0054 |
delete NV/2024/09/0054 karena duplikasi |
| 03 September, 2024 |
Ahmad Zaini NH |
Pengecekan laptop |
Backup process ke D: |
| 03 September, 2024 |
Indriyani Wijaya |
Request CCTV kepulangan 19/08/2024 (via Whatsapp) |
Buka record CCTV kepulangan tanggal 19/08/2024 jam 18:10 |
| 03 September, 2024 |
Zaldi Hernansah |
Request CCTV kepulangan an. Terry Saladin (via Whatsapp) |
Buka record CCTV kepulangan tanggal 29/08/2024 jam 18:05 |
| 02 September, 2024 |
Zaldi Hernansah |
Request CCTV kepulangan 29/08/2024 |
Buka record CCTV kepulangan 29/08/2024 jam 18:08 |
| 02 September, 2024 |
Selfiyana |
Request CCTV kepulangan 20/08/2024 (via Whatsapp) |
Buka record CCTV kepulangan tanggal 20/08/2024 jam 18:10 |
| 02 September, 2024 |
Indri Yohana L |
Request CCTV kedatangan 14/08/2024 an. Andri Cahaya (via Whatsapp) |
Buka record CCTV kedatangan 14/08/2024 jam 08:55 |
| 02 September, 2024 |
Sarah Elsa |
Request koneksikan printer EPSON L1800 |
Pengecekan PC Vita, problem: Overheat karena fan prosessor mati. |
| 02 September, 2024 |
Departemen IT |
Backup Data Server Ubuntu dan Server Mint 02/09/2024. |
Backup Data Server Ubuntu dan Server Mint 02/09/2024. |
| 02 September, 2024 |
Rike Yulita |
Restore whatsapp |
Restore backup aplikasi whatsapp |
| 02 September, 2024 |
Gabriel Akerina |
Error EPSON L1300 (via Whatsapp) |
Maintenance printer - head cleaning |
| 30 August, 2024 |
Departemen IT |
Backup Data Server Ubuntu dan Server Mint |
Backup Data Server Ubuntu dan Server Mint 30/08/2024. |
| 29 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 28/08/2024 ke ke PC IT dan NAS. |
| 29 August, 2024 |
Rosriani Gea |
Request install .PDF edit untuk pajak |
open .PDF menggunakan adobe acrobat reader 64bit |
| 29 August, 2024 |
Valentina
Devi S. |
Error mouse |
Ubah port USB |
| 28 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 27/08/2024 ke ke PC IT dan NAS. |
| 28 August, 2024 |
Departemen Fiskal PT. WCS |
Error WIFI WCS-Manager |
Update windows 11 64bit user: Bunga. Koneksikan ke WCS-MANAGER |
| 28 August, 2024 |
Ita Susana Dewi |
Error ETAX-40001 |
Update sertifikat digital |
| 27 August, 2024 |
Departemen IT |
Backup Data Server Ubuntu dan Server Mint 26/08/2024. |
Backup Data Server Ubuntu dan Server Mint 26/08/2024. Backup dept fiskal fail, akan di rebackup. |
| 26 August, 2024 |
Ita Susana Dewi |
ETAX-10004, Data Tidak Ditemukan |
Error WIFI, enable wifi tombol fn+F6 |
| 26 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 25/08/2024 ke ke PC IT dan NAS. |
| 26 August, 2024 |
Ita Susana Dewi |
Error printing EPSON L360 |
Delete printer queue 150MB |
| 23 August, 2024 |
Fransiska |
Error microsoft word dan microsoft excel |
Uninstall WPS Office di handphone dan di PC |
| 23 August, 2024 |
Rosriani Gea |
Error webcam |
Aktifkan tombol proteksi webcam |
| 23 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 22/08/2024 ke ke PC IT dan NAS. |
| 22 August, 2024 |
Fransiska |
Request Edit SW-0006986-C007 |
Edit unit LPG-0082 nominal 5.667.000 menjadi 5.556.000, rubah SW-0006986-C007 dari bayar -111.000 menjadi 0 di PIMAS.DBF |
| 22 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 21/08/2024 ke ke PC IT dan NAS. |
| 22 August, 2024 |
Ita Susana Dewi |
Setting printer EPSON L360 bu bunga |
Install EPSON L360 ke 192.168.0.82 |
| 22 August, 2024 |
Ita Susana Dewi |
Tidak bisa menjalankan program bu bunga |
Install microsoft foxpro, jalankan developer.exe |
| 22 August, 2024 |
Rosriani Gea |
Error WIFI |
Setting WCS-Manager menjadi automatis IPv4 |
| 21 August, 2024 |
Departemen IT |
Backup Data Server Ubuntu dan Server Mint |
Backup Data Server Ubuntu dan Server Mint 20/08/2024. |
| 21 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 20/08/2024 ke ke PC IT dan NAS. |
| 20 August, 2024 |
Yuni Lianti |
Error PC Blue screen of death |
Restart PC, start windows normaly |
| 20 August, 2024 |
Fransiska |
Request delete "TAN/24/08/0141" |
nomorsp="TAN/24/08/0141" duplikat delete nominal 10.000 |
| 20 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 19/08/2024 ke ke PC IT dan NAS. |
| 19 August, 2024 |
Mia Danuranti |
Install printer EPSON L210 |
Install driver printer EPSON L210 |
| 19 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 18/08/2024 ke ke PC IT dan NAS. |
| 19 August, 2024 |
Fransiska |
Setting microsoft office .xlsx dan .docx |
Set default applikasi dan open with menggunakan microsoft word dan microsoft excel |
| 18 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 17/08/2024 ke ke PC IT dan NAS. |
| 17 August, 2024 |
Departemen IT |
Backup Data Server Ubuntu dan Server Mint |
Backup Data Server Ubuntu dan Server Mint 16/08/2024. |
| 17 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 16/08/2024 ke ke PC IT dan NAS. |
| 16 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 15/08/2024 ke ke PC IT dan NAS. |
| 16 August, 2024 |
Maissdah Sari |
Install finance$ laptop baru ibu hani |
Install finance$ ke 192.168.8.99 |
| 16 August, 2024 |
Maissdah Sari |
Install program laptop baru ibu hani |
Install program ke 192.168.8.99program$ |
| 16 August, 2024 |
Ita Susana Dewi |
Transfer data Ibu Fairuz ke laptop |
Transfer data fiskal FAIRUZ ke laptop |
| 16 August, 2024 |
Ita Susana Dewi |
Backup data fiskal bu fey |
Backup folder FAIRUZ, LILY, dan UNGE |
| 15 August, 2024 |
Valentina
Devi S. |
Error printer EPSON L3210 |
Maintenance printer - head cleaning |
| 15 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 14/08/2024 ke ke PC IT dan NAS. |
| 15 August, 2024 |
Ita Susana Dewi |
Error djp PDF |
Install adobe acrobat reader |
| 14 August, 2024 |
Maissdah Sari |
setting scan_global$ |
setting drive scan_global$ 192.168.8.99 T: |
| 14 August, 2024 |
Maissdah Sari |
setting finance$ |
setting drive finance$ 192.168.8.99 S: |
| 14 August, 2024 |
Maissdah Sari |
Setting program$ |
setting drive program$ 192.168.8.99 R: |
| 14 August, 2024 |
Maissdah Sari |
Setting printer L1300 |
Setting printer EPSON L1300 ke 192.168.8.33 |
| 14 August, 2024 |
Maissdah Sari |
Setting printer L1300 |
Setting printer EPSON L1300 ke 192.168.8.13 |
| 14 August, 2024 |
Maissdah Sari |
Setting printer L1300 |
Setting printer EPSON L1300 ke 192.168.8.12 |
| 14 August, 2024 |
Departemen IT |
Backup Data Server Ubuntu dan Server Mint |
Backup Data Server Ubuntu dan Server Mint 13/08/2024. |
| 14 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 13/08/2024 ke ke PC IT dan NAS. |
| 13 August, 2024 |
Ita Susana Dewi |
Error efaktur 4.0 (Laptop Pribadi) |
Unduh atau download salah satu file patch update sesuai dengan jenis sistem operasi PC/Laptop yang digunakan pada laman https://installer-efaktur.pajak.go.id. Selanjutnya, ekstrak file tersebut sehingga menghasilkan 3 file exe/type application. Tiga file tersebut yaitu ETaxInvoice, ETaxInvoiceMain, dan ETaxInvoiceUpd. Salin 3 file hasil ekstrak tersebut, kemudian paste pada folder e-Faktur 4.0 saat ini sehingga menimpa atau replace file sebelumnya. Setelah itu, pastikan tanggal dimodifikasi (date modified) ketiga file exe yang ada dalam folder e-Faktur 4.0 adalah 11/08/2024. |
| 13 August, 2024 |
Departemen Marketing PT. WCS |
Request playback CCTV |
Request playback CCTV analog kehilangan PIN PGC |
| 13 August, 2024 |
Emi Rensiana |
Tidak bisa masuk windows |
Masuk ke bios - boot - pilih legacy |
| 13 August, 2024 |
Ita Susana Dewi |
Request anydesk |
Koneksikan anydesk |
| 13 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 12/08/2024 ke ke PC IT dan NAS. |
| 12 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 11/08/2024 |
| 12 August, 2024 |
Ita Susana Dewi |
Error efaktur 4.0 |
Unduh atau download salah satu file patch update sesuai dengan jenis sistem operasi PC/Laptop yang digunakan pada laman https://installer-efaktur.pajak.go.id. Selanjutnya, ekstrak file tersebut sehingga menghasilkan 3 file exe/type application. Tiga file tersebut yaitu ETaxInvoice, ETaxInvoiceMain, dan ETaxInvoiceUpd. Salin 3 file hasil ekstrak tersebut, kemudian paste pada folder e-Faktur 4.0 saat ini sehingga menimpa atau replace file sebelumnya. Setelah itu, pastikan tanggal dimodifikasi (date modified) ketiga file exe yang ada dalam folder e-Faktur 4.0 adalah 11/08/2024. |
| 08 August, 2024 |
Susanty |
Request installasi Microsoft Visio 2007 |
Install microsoft visio 2007, akfivasi product key |
| 07 August, 2024 |
Fransiska |
Error file .doc dan .xls di Android |
Uninstall WPS for android, set default open with doc dan xls ke google sheet dan google doc |
| 07 August, 2024 |
Departemen IT |
Backup Data Server Ubuntu dan Server Mint |
Backup Data Server Ubuntu dan Server Mint 06/08/2024. |
| 06 August, 2024 |
Susanty |
Pemeriksaan Videotron |
Pemeriksaan mini pc, modul dan videotron |
| 06 August, 2024 |
Fransiska |
Error open dokumen xls dan doc |
Uninstall WPS Office, setting open default app menjadi Microsoft Word dan Microsoft Excel |
| 05 August, 2024 |
Departemen IT |
Syncronize data accounting PC Riani |
Syncronize Data PC Riani (Accounting) 02/08/2024 ke PC IT dan NAS. |
| 05 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 02/08/2024 ke ke PC IT dan NAS. |
| 05 August, 2024 |
Mia Danuranti |
Request WIFI |
Koneksikan ke WCS-BOD |
| 03 August, 2024 |
Departemen IT |
Backup Data |
Backup Data Server Ubuntu dan Server Mint 02/08/2024. |
| 02 August, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 01/07/2024 ke ke PC IT dan NAS. |
| 01 August, 2024 |
Diyah Susilowati |
Pengecekan monitor SAMSUNG 22" |
Pengetesan dual monitor dan tombol setting. |
| 01 August, 2024 |
Gabriel Akerina |
Error printer L1300 |
Maintenance printer - head cleaning |
| 31 July, 2024 |
Departemen IT |
Backup Data |
Backup Data Server Ubuntu dan Server Mint 31/07/2024. |
| 31 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 30/07/2024 ke Windows Server. |
| 30 July, 2024 |
Dicky Bastian Rachmat |
Pemindahan CCTV Dept. HRD PT. WCS |
Pemindahan CCTV Dept. HRD PT. WCS |
| 30 July, 2024 |
Departemen IT |
Backup Data |
Backup Data Server Ubuntu dan Server Mint 29/07/2024. |
| 30 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 29/07/2024 ke Windows Server. |
| 29 July, 2024 |
Fransiska |
Error AB-1012572 |
Ganti kdpt Y-5045 dengan S-0259 dan unit LPG-0105 menjadi L03-28CC |
| 29 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 28/07/2024 ke Windows Server. |
| 29 July, 2024 |
Fransiska |
Request delete AB-1012572 |
Delete AB-1012572 detail - master pada entri pendapatan lain-lain |
| 29 July, 2024 |
Fransiska |
Error nominal print TTS |
Ganti dari M/LAIN/27/07/0001 menjadi M/CASH/24/07/0001 |
| 28 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 27/07/2024 ke Windows Server. |
| 27 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 26/07/2024 ke Windows Server. |
| 26 July, 2024 |
Departemen IT |
Backup Data |
Backup Data Server Ubuntu dan Server Mint 25/07/2024. |
| 26 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 25/07/2024 ke Windows Server. |
| 25 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 24/07/2024 ke Windows Server. |
| 24 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 23/07/2024 ke Windows Server. |
| 23 July, 2024 |
Putri Oetami H. |
Windows 7 error |
Replace HDD menjadi SSD |
| 23 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 22/07/2024 ke Windows Server. |
| 22 July, 2024 |
Rosriani Gea |
Upgrade efaktur 3.2 menjadi efaktur 4.0 |
Backup database , Paching efaktur 3.2 menjadi efaktur 4.0 replace database efaktur 3.2 ke efaktur 4.0 |
| 22 July, 2024 |
Ita Susana Dewi |
Upgrade efaktur 3.2 menjadi efaktur 4.0 |
Backup database , Paching efaktur 3.2 menjadi efaktur 4.0 replace database efaktur 3.2 ke efaktur 4.0 |
| 22 July, 2024 |
Mia Danuranti |
install scanner L210 |
Install driver scanner EPSON L210 |
| 22 July, 2024 |
Shienny Yunita Hasibuan |
Install aplikasi semesta |
Installasi visual studio 2012, install aplikasi semesta |
| 22 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 21/07/2024 ke Windows Server. |
| 21 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 20/07/2024 ke Windows Server. |
| 20 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 19/07/2024 ke Windows Server. |
| 19 July, 2024 |
Departemen IT |
Backup Data |
Backup Data Server Ubuntu dan Server Mint 18/07/2024. |
| 19 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 18/07/2024 ke Windows Server. |
| 19 July, 2024 |
Shienny Yunita Hasibuan |
Installasi printer EPSON L1300 |
Installasi printer EPSON L1300 di PC HRD 192.168.8.61. |
| 19 July, 2024 |
Shienny Yunita Hasibuan |
Installasi printer EPSON L1300 |
Installasi printer EPSON L1300 di ruang tengah trivo wahid. |
| 18 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 17/07/2024 ke Windows Server. |
| 17 July, 2024 |
Ita Susana Dewi |
Internet down |
Report ke telkom indihome 147 |
| 17 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 16/07/2024 ke Windows Server. |
| 16 July, 2024 |
Departemen IT |
Backup Data |
Backup Data Server Ubuntu dan Server Mint 15/07/2024. |
| 16 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 15/07/2024 ke Windows Server. |
| 16 July, 2024 |
Rosriani Gea |
Printout .PDF tidak berwarna |
Disable greyscale print di opsi printer |
| 15 July, 2024 |
Fransiska |
Error no. TTS T-**** |
Foward ke pak benny programmer |
| 15 July, 2024 |
Fransiska |
Delete Entry TTS M/TRAN/24/07/0064 |
Delete M/TRAN/24/07/0064 di TTSDET.DBF |
| 15 July, 2024 |
Shienny Yunita Hasibuan |
Install ulang laptop Windows 10 64Bit |
Install ulang laptop menggunakan harddisk baru SSD |
| 15 July, 2024 |
Selfiyana |
Error telepon PT. WCS |
Restart PABX di PT. PGC Pengelola |
| 15 July, 2024 |
Yuli Eka Yanti |
Install .PDF reader |
Install nuance .PDF reader |
| 15 July, 2024 |
Shienny Yunita Hasibuan |
Install PDF reader pajak 32 bit |
Installasi adobe acrobat reader DC versi 32bit 2019 |
| 15 July, 2024 |
Shienny Yunita Hasibuan |
Error aktivasi ms. office 2016 |
Aktivasi license Ms. Office 2016 |
| 15 July, 2024 |
Shienny Yunita Hasibuan |
Setting printer L360 |
Setting printer L360 ke 192.168.0.82 |
| 15 July, 2024 |
Shienny Yunita Hasibuan |
Setting printer L210 |
Setting printer L210 ke 192.168.0.110 |
| 15 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 14/07/2024 ke Windows Server. |
| 14 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 13/07/2024 ke Windows Server. |
| 13 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 12/07/2024 ke Windows Server. |
| 12 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 11/07/2024 ke Windows Server. |
| 11 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 10/07/2024 ke Windows Server. |
| 10 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 09/07/2024 ke Windows Server. |
| 09 July, 2024 |
Fransiska |
Restore nominal L3A-018A |
Monitor piutang dagang - update L3A-018A angsuran 7 |
| 09 July, 2024 |
Fransiska |
Request delete M/TRAN/24/08/0001 |
Delete M/TRAN/24/08/0001 di TTSMAS.DBF dan TTSDET.DBF |
| 09 July, 2024 |
Gabriel Akerina |
Error printer L1300 |
Maintenance printer Epson L1300 192.168.0.74 - head cleaning |
| 09 July, 2024 |
Departemen IT |
Backup Data |
Backup Data Server Ubuntu dan Server Mint 08/07/2024. |
| 09 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 08/07/2024 ke Windows Server. |
| 08 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 07/07/2024 ke Windows Server. |
| 07 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 06/07/2024 ke Windows Server. |
| 06 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 05/07/2024 ke Windows Server. |
| 05 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 04/07/2024 ke Windows Server. |
| 04 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 03/07/2024 ke Windows Server. |
| 03 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 02/07/2024 ke Windows Server. |
| 01 July, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 30/06/2024 ke Windows Server. |
| 01 July, 2024 |
Fransiska |
Request edit M/TRAN/24/06/0291 |
Edit M/TRAN/24/06/0291 TTSMAS.DBF tanggal jatuh tempo 29/06/2024 dan tanggal denda 29/06/2024 |
| 01 July, 2024 |
Fransiska |
Request edit M/TRAN/24/06/0289 |
Edit M/TRAN/24/06/0289 TTSMAS.DBF tanggal jatuh tempo 30/06/2024 dan tanggal denda 30/06/2024 |
| 28 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 28/06/2024 ke Windows Server. |
| 28 June, 2024 |
Maissdah Sari |
Setting Kertas F4 |
Setting kertas F4 di laptop Ibu Hany |
| 28 June, 2024 |
Fransiska |
Request delete AB-1012490 |
Delete detail - master |
| 28 June, 2024 |
Eprilia Mumtahanah |
Error networking |
Restart PC normalkan driver LAN Card |
| 28 June, 2024 |
Departemen IT |
Error server PT. WCS |
Maintenance server karena pemadaman listrik gedung PGC |
| 27 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 27/06/2024 ke Windows Server. |
| 27 June, 2024 |
Yuni Lianti |
Pemasangan mouse baru |
Pemasangan mouse wireless logitech |
| 27 June, 2024 |
Sarah Elsa |
Setting printer |
Setting printer L1300, printer L110 ke 192.168.0.61 |
| 27 June, 2024 |
Nofianti Solika |
Setting printer |
Setting printer L1300, printer L110 ke 192.168.0.61 |
| 26 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 26/06/2024 ke Windows Server. |
| 26 June, 2024 |
Yuni Lianti |
Setting printer |
Setting printer L1300, printer L110 ke 192.168.0.61 |
| 26 June, 2024 |
Novitayanti |
Install ulang Windows 7 64 Bit |
Installasi windows 7 64Bit, driver, program office, dan sharing printer |
| 26 June, 2024 |
Novitayanti |
Pemasangan Hadware |
Pemasangan harddisk menjadi SSD, penambahan RAM 4Gb, Penggantian Power Supply |
| 25 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 25/06/2024 ke Windows Server. |
| 25 June, 2024 |
Valentina
Devi S. |
Request perubahan tanggal STK |
Rubah tanggal STK SW-000720 menjadi 25.02.2022 |
| 25 June, 2024 |
Ita Susana Dewi |
Error laptop no booting device |
Masuk ke bios - select Windows 10 menjadi legacy |
| 24 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 23/06/2024 ke Windows Server. |
| 24 June, 2024 |
Novitayanti |
Error PC tidak mau boot |
Replace powersupply, cek bad sector harddisk |
| 24 June, 2024 |
Fransiska |
Delete Titipan TAN/24/06/0214 |
Delete TAN/24/06/0214 di PIMAS.DBF Rp. 3.143.000 |
| 24 June, 2024 |
Fransiska |
Delete Titipan TAN/24/06/0214 |
Delete TAN/24/06/0214 di PIMAS.DBF Rp. 0,- |
| 24 June, 2024 |
Valentina
Devi S. |
Edit SW-0007126 tanggal SPK |
Edit SEWA.DBF nomorsp="SW-0007126" ganti tanggal 29/04/2021 |
| 24 June, 2024 |
Gabriel Akerina |
Error printer L1300 |
Maintenance printer - Head Cleaning |
| 21 June, 2024 |
Emi Rensiana |
Tinta EPSON L220 tidak keluar warna hitam |
Pengisian tinta hitam 664, Maintenance printer - Head Clening |
| 19 June, 2024 |
Departemen IT |
Backup Data Server WCS dan Server Fiskal |
Backup Data Server Ubuntu dan Server Mint 18/06/2024. |
| 18 June, 2024 |
Departemen IT |
Error server |
Restart server, cabut semua HDD. |
| 14 June, 2024 |
Valentina
Devi S. |
Pemasangan printer EPSON L3210 Dept. Admin Marketing |
Pemasangan printer EPSON L3210 setelah dimaintenance - reset waste ink pad |
| 14 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 13/06/2024 ke ke PC IT dan NAS. |
| 14 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 13/06/2024 ke Windows Server. |
| 14 June, 2024 |
Valentina
Devi S. |
Pengecekan printer EPSON L360 |
Error printer service is required |
| 13 June, 2024 |
Ita Susana Dewi |
Request printer EPSON L360 |
Koneksikan ke 192.168.0.82EPSON L360 |
| 13 June, 2024 |
Dicky Bastian Rachmat |
Error mesin absen finger print |
Clear ATT log files. |
| 13 June, 2024 |
Fransiska |
Request edit TAN/24/06/0104 |
Delete TAN/24/06/0104 di PIMAS.DBF |
| 13 June, 2024 |
Novitayanti |
webmail |
request url webmail pgc |
| 13 June, 2024 |
Shienny Yunita Hasibuan |
Uninstall program |
Uninstall program-program yang tidak terpakai dan bawaan Windows 11 |
| 13 June, 2024 |
Yugous Nova S. |
Format HDD Fat32 |
Format menggunakan AOMEI Fat32 |
| 12 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 11/06/2024 ke ke PC IT dan NAS. |
| 12 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 11/06/2024 ke Windows Server. |
| 11 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 10/06/2024 ke ke PC IT dan NAS. |
| 11 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 10/06/2024 ke Windows Server. |
| 10 June, 2024 |
Sarah Elsa |
Error printing amplop |
Rubah settingan kertas dari F4 menjadi envelope |
| 10 June, 2024 |
Fransiska |
Request delete AB-1012447 |
Delete detail master AB-1012447 |
| 10 June, 2024 |
Fransiska |
Request delete AB-1012439 |
Delete detail master AB-1012439 |
| 10 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 08/06/2024 ke ke PC IT dan NAS. |
| 10 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 08/06/2024 ke Windows Server. |
| 10 June, 2024 |
Departemen IT |
Backup Data Server WCS dan Server Fiskal |
Backup Data Server Ubuntu dan Server Mint 08/06/2024. |
| 10 June, 2024 |
Sarah Elsa |
Setting Kertas F4 |
Pembuatan ukuran kertas F4 8.3 x 13 inches di microsoft word |
| 10 June, 2024 |
Ita Susana Dewi |
Error laptop no booting device |
Setting bios dari UEFI menjadi Legacy |
| 07 June, 2024 |
Departemen IT |
Backup CCTV Analog |
Backup CCTV analog 05-06 Juni 2024 ke NAS |
| 07 June, 2024 |
Dame Laura Simanjuntak |
Email error |
Resetting email marketing_adm@pgc.co.id, create shortcut di taskbar |
| 06 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 06/06/2024 ke ke PC IT dan NAS. |
| 06 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 06/06/2024 ke windows server |
| 05 June, 2024 |
Departemen IT |
Backup Data Riani (Accounting) |
Syncronize Data PC Riani (Accounting) 04/06/2024 ke PC IT dan NAS. |
| 05 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 04/06/2024 ke Windows Server. |
| 04 June, 2024 |
Gideon Risky Stevano |
Request reset password email |
Password hrd@pgc.co.id |
| 04 June, 2024 |
Departemen IT |
Backup Data Server WCS dan Server Fiskal |
Backup Data Server Ubuntu dan Server Mint 03/06/2024. |
| 04 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 03/06/2024 ke PC IT, Harddisk, dan NAS.
|
| 04 June, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 03/06/2024 ke Windows Server. |
| 03 June, 2024 |
Leni Narulita |
Request buka record CCTV |
Buka record CCTV arah ruang marketing 03/06/2024 |
| 03 June, 2024 |
Fransiska |
Delete Entry TTS M/TTIP/24/05/0021 |
Delete detail - master |
| 03 June, 2024 |
Fransiska |
Delete Entry TTS M/TTIP/24/05/0020 |
Delete detail - master |
| 03 June, 2024 |
Fransiska |
Edit TAN/24/05/0306 |
Monitor piutang dagang TAN/24/05/0306 - UPDATE |
| 03 June, 2024 |
Novitayanti |
Add program WMS |
Mapping WMS$ di drive Q: |
| 03 June, 2024 |
Novitayanti |
Add program MBS |
Mapping MBS$ di drive P: |
| 03 June, 2024 |
Fransiska |
Edit M/TTIP/24/05/0023 |
Backdate 31/04/2024, ganti bank menjadi MAYAPADA (33814) menjadi MAYAPADA (3814) |
| 03 June, 2024 |
Ita Susana Dewi |
Error laptop no booting device |
Setting bios dari UEFI menjadi Legacy |
| 31 May, 2024 |
Dicky Bastian Rachmat |
Pemasangan monitor baru |
Pemasangan monitor Ibu Lisa |
| 30 May, 2024 |
Diyah Susilowati |
Error printer L1300 |
Driver error, request IT tang city untuk install ulang windows |
| 30 May, 2024 |
Mia Danuranti |
Setting WIFI direksi |
Setting WIFI pak Sony ke WCS-BOD |
| 29 May, 2024 |
Valentina
Devi S. |
Error printer L3210 |
Maintenance printer - Head cleaning |
| 28 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Fiskal |
Syncronize data server Ubuntu dan server Mint 28/05/2024 ke Windows Server |
| 28 May, 2024 |
Yuni Lianti |
Installasi printer EPSON LQ-310 |
Koneksikan printer ke 192.168.0.63, Install driver EPSON LQ-310 |
| 28 May, 2024 |
Sarah Elsa |
Installasi printer EPSON LQ-310 |
Koneksikan printer ke 192.168.0.63, Install driver EPSON LQ-310 |
| 28 May, 2024 |
Novitayanti |
Installasi printer EPSON LQ-310 |
Koneksikan printer ke 192.168.0.63, Install driver EPSON LQ-310 |
| 28 May, 2024 |
Nofianti Solika |
Installasi printer EPSON LQ-310 |
Koneksikan printer ke 192.168.0.63, Install driver EPSON LQ-310 |
| 28 May, 2024 |
Departemen Finance PT. WCS |
Pemasangan printer EPSON LQ-310 |
Pemasangan printer baru EPSON LQ-310 |
| 27 May, 2024 |
Ita Susana Dewi |
Cek harddisk laptop |
Setting bios - ganti setting UEFI menjadi Legacy pada harddisk |
| 27 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server Ubuntu dan server 25/05/2024 di Windows Server ke PC IT, NAS, dan Harddisk |
| 27 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server Ubuntu dan server Mint 25/05/2024 ke Windows Server |
| 25 May, 2024 |
Departemen IT |
Backup Data Server WCS |
Backup server WCS dan server Fiskal 25/05/2024 |
| 24 May, 2024 |
Departemen IT |
Pemasangan switch R. tengah |
Penggantian switch WCS/01SWH/0515/SC/017 dengan switch baru. |
| 22 May, 2024 |
Departemen IT |
Syncronize data accounting PC Riani |
Syncronize data accounting PC Riani ke PC IT |
| 22 May, 2024 |
Yuni Lianti |
Koneksikan printer EPSON L110 |
Koneksikan printer EPSON L110 ke 192.168.0.61 |
| 22 May, 2024 |
Nofianti Solika |
Koneksikan printer EPSON L110 |
Koneksikan printer EPSON L110 ke 192.168.0.61 |
| 22 May, 2024 |
Sarah Elsa |
Koneksikan printer EPSON L110 |
Koneksikan printer EPSON L110 ke 192.168.0.61 |
| 22 May, 2024 |
Novitayanti |
Pemasangan printer EPSON L110 Dept. Finance |
Pemasangan printer EPSON L110 di PC , install driver L110 windows 7 32bit |
| 22 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 21/05/2024 ke Harddisk |
| 22 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 21/05/2024 ke PC IT |
| 22 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 21/05/2024 ke NAS |
| 22 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 21/05/2024 |
| 21 May, 2024 |
Maissdah Sari |
Error jaringan PT. Andyka |
Reset switch ruang tengah andyka |
| 21 May, 2024 |
Maissdah Sari |
Error jaringan PT. Andyka Ruang Legal |
Reset switch ruang legal andyka |
| 21 May, 2024 |
Shienny Yunita Hasibuan |
Install printer EPSON L1455 |
Setting printer EPSON L1455 Ruang Legal Andyka |
| 21 May, 2024 |
Shienny Yunita Hasibuan |
Installasi printer EPSON L1300 |
Install printer EPSON L1300 Ruang Tengah Andyka |
| 21 May, 2024 |
Shienny Yunita Hasibuan |
Installasi printer EPSON L1300 |
Install printer EPSON L1300 Ruang Direksi |
| 21 May, 2024 |
Diyah Susilowati |
Mesin absensi tidak terkoneksi |
Koneksikan database ke Z:att200.mdb |
| 21 May, 2024 |
Maissdah Sari |
Remove void user |
Delete Edit, Delete di program andyka user May, dan Lena |
| 21 May, 2024 |
Novitayanti |
Add printer size F4 |
Add printserver papper size F4: 8,27x12,99 inch |
| 20 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 20/05/2024 |
| 20 May, 2024 |
Emi Rensiana |
Error save .xls |
export save program tanpa titik(.) |
| 20 May, 2024 |
Yugous Nova S. |
Installasi printer EPSON L1300 |
Install driver, koneksikan ke PC pak rozak |
| 20 May, 2024 |
Yugous Nova S. |
Install printer L360 |
Install driver, koneksikan ke PC pak restu |
| 20 May, 2024 |
Yugous Nova S. |
Setting printer Brother HL-4000TW |
Install driver, koneksikan ke 192.168.6.236 |
| 20 May, 2024 |
Novitayanti |
Install ulang Windows 7 32 Bit |
Install windows 7 32bit |
| 19 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 19/05/2024 |
| 18 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 18/05/2024 |
| 17 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 17/05/2024 |
| 17 May, 2024 |
Maissdah Sari |
Error printer L1300 |
Setting printer Epson L1300 ke 192.168.0.33 |
| 17 May, 2024 |
Tri Marlena |
Error printer L1300 |
Setting printer Epson L1300 ke 192.168.0.33 |
| 16 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 16/05/2024 |
| 16 May, 2024 |
Fransiska |
Edit TAN/24/05/0158 |
Edit PIMAS.DBF TAN/24/05/0158 Rp. 4.799.318 reset bayar menjadi Rp. 0 |
| 16 May, 2024 |
Gideon Risky Stevano |
Error jaringan PT. WCS |
Reset switch PT. WCS |
| 15 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 15/05/2024 |
| 15 May, 2024 |
Novitayanti |
Error M/TRAN/24/05/0159 |
Kembalikan M/TRAN/24/05/0159 ke entry konfirmasi. Set menjadi 0 |
| 14 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 14/05/2024 |
| 14 May, 2024 |
Departemen IT |
Error jaringan PT. WCS |
Restart modem ruang tengah PT. WCS |
| 13 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 13/05/2024 |
| 13 May, 2024 |
Rike Yulita |
Error neraca saldo april 2024 |
1. Proses reindex 2. Posting ke GL 1/04/2024 s/d 30/04/2024. 3. Proses akhir bulan 30/04/2024 4. Cek print neraca saldo |
| 13 May, 2024 |
Dicky Bastian Rachmat |
Request WIFI |
Loginkan android ke WCS-Manager |
| 12 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 12/05/2024 |
| 11 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 11/05/2024 |
| 10 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 10/05/2024 |
| 10 May, 2024 |
Rike Yulita |
Error server PT. WCS |
Restart modem ruang tengah |
| 09 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 09/05/2024 |
| 09 May, 2024 |
Rike Yulita |
Error GL PT. WCS |
Kirim folder DATA dan folder 2024 ke P. Benny |
| 08 May, 2024 |
Valentina
Devi S. |
Hasil printout bergaris printer Epson L3210 |
Maintenance printer - Head cleaning - Ink flushing |
| 08 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 08/05/2024 |
| 08 May, 2024 |
Emi Rensiana |
Error sharing_fiskal$ |
restart my computer, re-login map drive |
| 07 May, 2024 |
Leni Narulita |
Request CCTV kedatangan |
Buka record CCTV kedatangan tanggal 29/04/2024 jam 9:03 |
| 07 May, 2024 |
Sarah Elsa |
Setting printer EPSON LQ-300+ |
Koneksikan ke 192.168.0.61 , install driver |
| 07 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 07/05/2024 |
| 06 May, 2024 |
Shienny Yunita Hasibuan |
Troubleshooting printer L1300 |
Reset printer L1300 |
| 06 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 06/05/2024 |
| 05 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 05/05/2024 |
| 04 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 04/05/2024 |
| 03 May, 2024 |
Valentina
Devi S. |
Error printer L3210 |
Maintenace printer - Head cleaning |
| 03 May, 2024 |
Gabriel Akerina |
Error printer L1300 |
Maintenance printer L1300 - Ink flushing - Head Cleaning |
| 03 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 03/05/2024 |
| 02 May, 2024 |
Ita Susana Dewi |
Error program GL |
developer.exe replace dengan developer.exe PT. WCS |
| 02 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 02/05/2024 |
| 01 May, 2024 |
Emi Rensiana |
Error printer L360 |
Delete credential manager - readd 192.168.0.82 - install driver |
| 01 May, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 01/05/2024 |
| 30 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 30/04/2024 |
| 29 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 29/04/2024 |
| 28 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 28/04/2024 |
| 27 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 27/04/2024 |
| 26 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 26/04/2024 |
| 25 April, 2024 |
Rosriani Gea |
Error printer L360 |
Restart printer L360 |
| 25 April, 2024 |
Emi Rensiana |
Error DJP |
Reload website djp |
| 25 April, 2024 |
Yugous Nova S. |
Setting printer Brother HL-4000TW |
Install driver, koneksikan ke 192.168.6.236 |
| 25 April, 2024 |
Yugous Nova S. |
Setting printer L360 |
Install driver, koneksikan ke PC pak restu |
| 25 April, 2024 |
Yugous Nova S. |
Setting printer L1300 |
Install driver, koneksikan ke PC pak rozak |
| 25 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 25/04/2024 |
| 24 April, 2024 |
Emi Rensiana |
Joining .PDF files |
Install nuace PDF , combine file PDF |
| 24 April, 2024 |
Indri Yohana L |
Error printer L3210 |
Maintenance printer - Head cleaning |
| 24 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 24/04/2024 |
| 23 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 23/04/2024 |
| 22 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 22/04/2024 |
| 22 April, 2024 |
Departemen IT |
Error jaringan PT. WCS |
Reset switch (HANG) dept. finance, hrd, accounting dan fiskal |
| 22 April, 2024 |
Rosriani Gea |
Tinta EPSON L220 tidak keluar warna hitam |
Maintenance printer - head cleaning |
| 21 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 21/04/2024 |
| 20 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 20/04/2024 |
| 19 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 19/04/2024 |
| 18 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 18/04/2024 |
| 17 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 17/04/2024 |
| 16 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 16/04/2024 |
| 15 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 15/04/2024 |
| 14 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 14/04/2024 |
| 13 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 13/04/2024 |
| 12 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 12/04/2024 |
| 11 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 11/04/2024 |
| 10 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 10/04/2024 |
| 09 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 09/04/2024 |
| 08 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 08/04/2024 |
| 07 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 07/04/2024 |
| 06 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 06/04/2024 |
| 05 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 05/04/2024 |
| 04 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 04/04/2024 |
| 04 April, 2024 |
Dame Laura Simanjuntak |
Request delete booking fee |
Delete BK-1007586 di PJBOOK.DBF |
| 03 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 03/04/2024 |
| 02 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 02/04/2024 |
| 01 April, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 01/04/2024 |
| 01 April, 2024 |
Purwo Widodo |
Error printer L3210 bergaris |
Maintenance printer - Head Cleaning |
| 01 April, 2024 |
Mia Danuranti |
Whatsappweb Error |
Relogin whatsappweb |
| 01 April, 2024 |
Distani Indah Sari |
Error monitor CPU |
Troubleshoot konektor monitor to CPU |
| 28 March, 2024 |
Novita Sari |
Error entry konfirmasi M/BOOK/24/03/0006 |
TTSMAS.DBF M/BOOK/24/03/0006 post dari 1 menjadi 0 |
| 29 February, 2024 |
Dicky Bastian Rachmat |
Install ulang PC PT. SPP |
Install Windows 10, Microsoft office 2016 |
| 29 February, 2024 |
Rosriani Gea |
Tidak bisa akses WIFI |
Enable DHCP |
| 28 February, 2024 |
Fransiska |
PC tidak mau menyala |
Troubleshooting PC |
| 28 February, 2024 |
Distani Indah Sari |
Error printer EPSON L3210 |
Delete EPSON L3210 192.168.0.20 |
| 27 February, 2024 |
Susanty |
Request anydesk |
Koneksikan ke anydesk pc Didis |
| 27 February, 2024 |
Distani Indah Sari |
Setting program PGC |
Koneksikan ke 192.168.1.100pgc$ |
| 26 February, 2024 |
Eprilia Mumtahanah |
Error printer EPSON L1300 |
Reset printer EPSON L1300 |
| 26 February, 2024 |
Rosriani Gea |
Install EFaktur |
Install ETxInvoice-32bit PT. Mandiri |
| 26 February, 2024 |
Rosriani Gea |
Install EFaktur |
Install ETxInvoice-32bit PT. Karya |
| 26 February, 2024 |
Rosriani Gea |
Install printer EPSON L360 |
Koneksikan ke print server 192.168.0.82 |
| 26 February, 2024 |
Shienny Yunita Hasibuan |
Error printer EPSON L210 |
Koneksikan ke print server 192.168.0.112 |
| 26 February, 2024 |
Susanty |
Error printer EPSON L210 |
Koneksikan ke print server 192.168.0.112 |
| 26 February, 2024 |
Rike Yulita |
Error networking |
Reset router |
| 26 February, 2024 |
Valentina
Devi S. |
Error printer L3210 warna hitam tidak keluar |
Maintenance printer - head cleaning |
| 23 February, 2024 |
Yuli Eka Yanti |
Setting printer EPSON L3210 |
Setting printer server 192.168.0.112 |
| 06 February, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu dan server mint 05/02/2024 |
| 05 February, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize Data Server Ubuntu dan Server Mint 04/02/2024 |
| 02 February, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 01/02/2024 |
| 02 February, 2024 |
Dame Laura Simanjuntak |
Error power supply |
Pemasangan power suppy 400watt |
| 02 February, 2024 |
Novita Sari |
Error printer L110 |
Maintenance printer - papper jam |
| 01 February, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 31/02/2024 |
| 01 February, 2024 |
Rike Yulita |
Request reindex program WCS |
Reindex program WCS - Foward ke pak benny |
| 01 February, 2024 |
Gideon Risky Stevano |
Pembuatan website pgc medsos |
Membuat index dengan bootstrap |
| 31 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 30/01/2024 |
| 30 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 29/01/2024 |
| 29 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 28/01/2024 |
| 28 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 27/01/2024 |
| 27 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 26/01/2024 |
| 26 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 25/01/2024 |
| 26 January, 2024 |
Emi Rensiana |
Error program MBS |
Kembali ke tahun 2023, Proses akhir bulan - Proses akhir tahun . Kembali ke 2024, reindex - proses awal tahun |
| 26 January, 2024 |
Emi Rensiana |
Error program WMS |
Kembali ke tahun 2023, Proses akhir bulan - Proses akhir tahun . Kembali ke 2024, reindex - proses awal tahun |
| 26 January, 2024 |
Valentina
Devi S. |
Error printer L3210 bergaris |
Maintenace printer - head cleaning |
| 25 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 24/01/2024 |
| 25 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 24/01/2024 |
| 25 January, 2024 |
Susanty |
Tidak bisa akses WIFI |
Disable airplane mode, reconnect ke WCS-MANAGER |
| 24 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 23/01/2024 |
| 24 January, 2024 |
Ita Susana Dewi |
Trouble firewall program accurate |
Disable firewall |
| 24 January, 2024 |
Mia Danuranti |
Request WIFI ke notebook |
Koneksikan ke WCS-MANAGER |
| 23 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 22/01/2024 |
| 22 January, 2024 |
Departemen IT |
Backup Data Server Ubuntu dan Server Mint |
Backup all departemen PT. WCS server ubuntu dan server mint 22/01/2024 |
| 22 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 21/01/2024 |
| 22 January, 2024 |
Eprilia Mumtahanah |
Error printer L1300 |
Reset 10s printer L1300 |
| 21 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 20/01/2024 |
| 20 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 19/01/2024 |
| 19 January, 2024 |
Departemen IT |
Backup Data Server Ubuntu dan Server Mint |
Backup all departemen PT. WCS server ubuntu dan server mint 19/01/2024 |
| 19 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 18/01/2024 |
| 18 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 17/01/2024 |
| 18 January, 2024 |
Khristianingrum Rambu Ngana |
Error printer L3210 warna tidak keluar |
Maintenance printer - head cleaning |
| 18 January, 2024 |
Mia Danuranti |
Request WIFI ke Smartphone |
Koneksikan ke WCS-BOD untuk tamu pak WD |
| 18 January, 2024 |
Departemen IT |
Error internet Indihome |
Foward ke Telkom |
| 17 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 16/01/2024 |
| 17 January, 2024 |
Emi Rensiana |
Error printer L3210 bergaris |
Maintenance printer - head cleaning |
| 16 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 15/01/2024 |
| 16 January, 2024 |
Akub Sudarsa |
Pembuatan demo program PGC denah |
Pembuatan demo program denah PGC menggunakan VB.NET |
| 15 January, 2024 |
Departemen IT |
Backup Data Server Ubuntu dan Server Mint |
Backup all departemen PT. WCS server ubuntu dan server mint 15/01/2024 |
| 15 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 14/01/2024 |
| 14 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 13/01/2024 |
| 13 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 12/01/2024 |
| 12 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 11/01/2024 |
| 11 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 10/01/2024 |
| 10 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 09/01/2024 |
| 09 January, 2024 |
Selfiyana |
Rubah extension |
Rubah extension 888 menjadi 159 |
| 09 January, 2024 |
Dame Laura Simanjuntak |
Setting outlook |
Setting POP3 email marketing.admpgc |
| 09 January, 2024 |
Emi Rensiana |
Update SPT 21-26 v2.5 |
Update SPT 21-26 v2.4 menjadi v2.5 |
| 09 January, 2024 |
Ita Susana Dewi |
Update SPT 21-26 v2.5 |
Update SPT 21-26 v2.4 menjadi v2.5 |
| 09 January, 2024 |
Yuli Eka Yanti |
Error sharing_accounting$ |
Mapping drive Z ke sharing_accounting$ |
| 09 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 08/01/2024 |
| 08 January, 2024 |
Departemen IT |
Backup Data Server Ubuntu dan Server Mint |
Backup all departemen PT. WCS server ubuntu dan server mint 08/01/2024 |
| 08 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 07/01/2024 |
| 07 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 06/01/2024 |
| 06 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu dan Server Mint |
Syncronize data server ubuntu 05/01/2024 |
| 05 January, 2024 |
Departemen IT |
Backup record CCTV analog |
Backup record CCTV 01/01/2024 sd 04/01/2024 ke NAS |
| 05 January, 2024 |
Yunianto |
Request buka record CCTV analog |
Buka record CCTV analog kepulangan tanggal 02/01/2024 an. Yunianto |
| 05 January, 2024 |
Departemen IT |
Error CCTV Ruang Dept. Collection |
Reset konfigurasi DLINK DCS-833L |
| 05 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu |
Syncronize data server Ubuntu 04/01/2024 |
| 05 January, 2024 |
Departemen IT |
Syncronize Data Server Mint |
Syncronize data server Mint 04/01/2024 |
| 05 January, 2024 |
Gabriel Akerina |
Printout printer L1300 tidak keluar warna |
Maintenance printer - ink flushing |
| 05 January, 2024 |
Fina Ismayanti |
Request edit barcode pgc |
Edit file index.html , upload index.html ke plesk hosting pgc.co.id |
| 04 January, 2024 |
Departemen IT |
Syncronize Data Server Mint |
Syncronize data server Mint 03/01/2024 |
| 04 January, 2024 |
Departemen IT |
Syncronize Data Server Ubuntu |
Syncronize data server Ubuntu 03/01/2024 |
| 04 January, 2024 |
Departemen IT |
Backup Data Server |
Backup data server Mint 03/01/2024 |
| 04 January, 2024 |
Departemen IT |
Backup Data Server |
Backup data server Ubuntu 03/01/2024 |
| 04 January, 2024 |
Yugous Nova S. |
Install printer |
Install printer L360, printer L1300, printer Brother HL-T4000DW |
| 04 January, 2024 |
Yugous Nova S. |
Install aplikasi perkantoran |
Install microsoft office 2016, install netro PDF, install windows 7 driver, trouble shooting driver |
| 03 January, 2024 |
Departemen IT |
Proses awal tahun 2024 program WCS Fiskal |
1. Login ke Tahun 2023 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2024 5.Reindex Data 6.Proses awal Tahun |
| 03 January, 2024 |
Dame Laura Simanjuntak |
Request delete BT-0000468 Entry batal booking |
delete BT-0000468 di database INTRAN1.DBF |
| 03 January, 2024 |
Dame Laura Simanjuntak |
Request delete BT-0000512 Entry batal booking |
delete BT-0000512 di database INTRAN1.DBF |
| 03 January, 2024 |
Dame Laura Simanjuntak |
Request delete BT-0000519 Entry batal booking |
delete BT-0000519 di database INTRAN1.DBF |
| 03 January, 2024 |
Dame Laura Simanjuntak |
Error email marketing |
Login menggunakan webmail pgc |
| 03 January, 2024 |
Novitayanti |
Error entry konfirmasi M/BOOK/23/12/0293 |
TTSMAS.DBF M/BOOK/23/12/0293 post dari 1 menjadi 0 |
| 03 January, 2024 |
Distani Indah Sari |
Proses awal tahun 2024 program MBS Accounting |
1. Login ke Tahun 2023 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2024 5.Reindex Data 6.Proses awal Tahun |
| 03 January, 2024 |
Distani Indah Sari |
Proses awal tahun 2024 program WMS Accounting |
1. Login ke Tahun 2023 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2024 5.Reindex Data 6.Proses awal Tahun |
| 03 January, 2024 |
Distani Indah Sari |
Proses awal tahun 2024 program SMI Accounting |
1. Login ke Tahun 2023 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2024 5.Reindex Data 6.Proses awal Tahun |
| 03 January, 2024 |
Distani Indah Sari |
Proses awal tahun 2024 program AUI Accounting |
1. Login ke Tahun 2023 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2024 5.Reindex Data 6.Proses awal Tahun |
| 03 January, 2024 |
Distani Indah Sari |
Proses awal tahun 2024 program AI Accounting |
1. Login ke Tahun 2023 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2024 5.Reindex Data 6.Proses awal Tahun |
| 02 January, 2024 |
Susanty |
Error program TOP |
Copy program ke D:PROGRAM |
| 02 January, 2024 |
Susanty |
Error program TON |
Copy program ke D:PROGRAM |
| 02 January, 2024 |
Susanty |
Error program TOR |
Copy program ke D:PROGRAM |
| 02 January, 2024 |
Khristianingrum Rambu Ngana |
Error printer L3210 indikator kertas dan tinta blinking |
Reset printer waste ink pad |
| 02 January, 2024 |
Departemen IT |
Proses awal tahun 2024 program WRS |
1. Login ke Tahun 2023 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2024 5.Reindex Data 6.Proses awal Tahun |
| 02 January, 2024 |
Departemen IT |
Proses awal tahun 2024 program WCS |
1. Login ke Tahun 2023 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2024 5.Reindex Data 6.Proses awal Tahun |
| 29 December, 2023 |
Departemen IT |
Syncronize Data Server Mint |
Syncronize data tanggal 28 desember 2023 |
| 29 December, 2023 |
Departemen IT |
Syncronize Data Server Ubuntu |
Syncronize data tanggal 28 desember 2023 |
| 29 December, 2023 |
Selfiyana |
Pengecekan extensi telepon marketing |
Pengecekan jalur telepon ke pabx, pengecekan roset telpon, pengecekan extensi, pengecekan kabel rj11. followup ke enginering PGC |
| 29 December, 2023 |
Shienny Yunita Hasibuan |
Request pengantian kabel telepon |
Pemasangan kabel RJ11 |
| 29 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses (null) 192.168.3.223/EA:00:4B:A6:34:0E |
| 28 December, 2023 |
Departemen IT |
Syncronize Data Server Mint |
Syncronize data tanggal 27 desember 2023 |
| 28 December, 2023 |
Departemen IT |
Syncronize Data Server Ubuntu |
Syncronize data tanggal 27 desember 2023 |
| 28 December, 2023 |
Dame Laura Simanjuntak |
Error cicilan TTS L3A-0220 |
Edit PIMAS.DBF, update monitor piutang dagang |
| 28 December, 2023 |
Dame Laura Simanjuntak |
Error cicilan TTS L3A-220A |
Edit PIMAS.DBF , update monitor piutang dagang |
| 27 December, 2023 |
Dame Laura Simanjuntak |
Install ulang PC dame admin marketing |
Install windows 10 64bit, microsoft office |
| 27 December, 2023 |
Departemen IT |
Backup Data Server |
Backup data server 28 desember 2023 semua departemen PT. WCS |
| 26 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses Infinix-HOT-11 192.168.3.164/46:0F:95:C8:56:67 |
| 26 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses android-83feb46aaec7e8b4 192.168.3.249/CC:2D:83:AB:BC:F4 |
| 25 December, 2023 |
Departemen IT |
Backup Data Server |
Backup data server 25 desember 2023 semua departemen PT. WCS |
| 23 December, 2023 |
Valentina
Devi S. |
Error printer L3210 bergaris |
Maintenance printer - head cleaning |
| 22 December, 2023 |
Goldmen Agustinus |
Pengecekan PC |
Disk error, USB error |
| 21 December, 2023 |
Andry Cahaya |
Laptop tidak mau menyala |
Pengecekan laptop |
| 21 December, 2023 |
Fransiska |
Request delete "TAN/23/12/0178" |
Delete TAN/23/12/0178 di PIMAS.DBF |
| 20 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses (null) 192.168.4.129/DE:A0:06:91:49:38 |
| 20 December, 2023 |
Fransiska |
Request delete "TAN/23/12/0159" |
Delete nomorsp="TAN/23/12/0159" PIMAS.DBF |
| 19 December, 2023 |
Filial Fida Khrisna |
Pemasangan power supply |
Pemasangan powersupply simbadda 400watt |
| 19 December, 2023 |
Khristianingrum Rambu Ngana |
Pengecekan PC error suka mati |
Error di powersupply, daya 14v rusak |
| 19 December, 2023 |
Shienny Yunita Hasibuan |
Setting printer L220 PT. SPP |
Setting printer L220 diuser ibu wulan, pak ari dan pak bungaran. |
| 19 December, 2023 |
Rike Yulita |
Request wifi |
Unblock wifi Ea:00:48:a6:34:0e |
| 19 December, 2023 |
Departemen IT |
Backup Data Server |
Backup data server 19 desember 2023 semua departemen PT. WCS |
| 18 December, 2023 |
Diyah Susilowati |
Tidak bisa konek ke mesin absensi |
Koneksikan ke database att2000.mdb |
| 18 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses Infinix-HOT-11 192.168.3.164/46:0F:95:C8:56:67 |
| 15 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses M2006C3MG-Redmi9C 192.168.3.109/8C:D9:D6:F5:F1:EA |
| 15 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses (null) 192.168.3.197/3A:61:D0:23:7C:2A |
| 15 December, 2023 |
Ita Susana Dewi |
Error printer L360 |
spooling print |
| 15 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses Redmi-Note-8 192.168.3.242/C8:3D:DC:D2:94:B4 |
| 15 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses vivo-2007 192.168.3.163/16:8F:1A:46:1C:A2 |
| 15 December, 2023 |
Non Departemen PT. WCS |
Request install printer L360 |
Installasi printer L360 request ibu santy PA ibu Tety |
| 15 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses RedmiNote7-Redmi 192.168.3.104/20:34:FB:F2:E4:26 |
| 15 December, 2023 |
Departemen IT |
Backup data Server Ubuntu |
Backup data server ubuntu 14/12/2023 |
| 15 December, 2023 |
Departemen IT |
Backup data Server Mint |
Backup data server mint 14/12/2023 |
| 15 December, 2023 |
Novitayanti |
PC error bluescreen |
Restart PC |
| 13 December, 2023 |
Distani Indah Sari |
Remapping program AI |
Remapping acc_ai$ |
| 13 December, 2023 |
Yuli Eka Yanti |
Tidak bisa rustdesk |
Install rustdesk versi terbaru |
| 13 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses A32 192.168.3.216/8E:0C:0D:CA:ED:7E |
| 11 December, 2023 |
Distani Indah Sari |
Mapping program acc_wms |
Mapping program acc_wms ke server |
| 11 December, 2023 |
Distani Indah Sari |
Mapping program acc_mbs |
Mapping program acc_mbs ke server |
| 11 December, 2023 |
Dame Laura Simanjuntak |
Install printer L3210 |
Instalasi printer L3210 di laptop pak Andry manager admin |
| 11 December, 2023 |
Maissdah Sari |
Request PT. Andyka |
Remapping program$ dan finance$ |
| 11 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses Galaxy-A54-5G 192.168.3.185/CA:5C:9D:E8:2C:FD |
| 10 December, 2023 |
Departemen IT |
Syncronize Data Server Mint |
Syncronize Data Server Mint |
| 10 December, 2023 |
Departemen IT |
Syncronize Data Server Ubuntu |
Syncronize Data Server Ubuntu |
| 08 December, 2023 |
Departemen IT |
Blokir illegal akses ke WIFI |
Blokir ilegal akses wcs/Galaxy-Note8 192.168.3.103/04:D6:AA:51:43:87 |
| 08 December, 2023 |
Departemen IT |
Pemasangan adaptor CCTV Fiskal |
Replace adaptor CCTV fiskal |
| 08 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses OPPO-Reno4 192.168.4.165/BE:42:5B:50:BC:78 |
| 08 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses Galaxy-A05 192.168.4.141/5A:43:66:34:05:CA |
| 08 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses M2003J15SC 192.168.3.153/DC:B7:2E:DE:93:EE |
| 08 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses OPPO-A78-5G 192.168.3.144/02:E5:E7:2E:50:A0 |
| 07 December, 2023 |
Valentina
Devi S. |
Error motor printer L3210 |
Maintenance printer L3210 - head cleaning |
| 07 December, 2023 |
Departemen Admin Marketing |
Request buka record CCTV Digital |
Request record cctv 06/12/2023 |
| 07 December, 2023 |
Departemen HRD & GA PT. WCS |
Pemasangan printer L1300 |
Pemasangan printer L1300 |
| 07 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Request unblock MAC a4:d9:90:e2:27:f7 |
| 06 December, 2023 |
Novita Sari |
Request delete entry voucher K/BSN5/23/11/0015 |
Delete fntran1.dbf K/BSN5/23/11/0015 |
| 06 December, 2023 |
Novita Sari |
Request delete entry voucher M/BCA4/23/07/0001 |
Delete fntran1.dbf K/BSN5/23/11/0014 |
| 06 December, 2023 |
Novita Sari |
Request delete entry voucher K/BSN5/23/11/0013 |
Delete fntran1.dbf K/BSN5/23/11/0013 |
| 06 December, 2023 |
Emi Rensiana |
Merge file PDF |
merge file PDF menggunakan nuance pdf |
| 06 December, 2023 |
Emi Rensiana |
Request maintenance printer L360 |
Ink flushing dan head cleaning |
| 06 December, 2023 |
Magdalena Pulo |
Request buka record CCTV analog |
Buka record 23/11/2023 kepulangan |
| 05 December, 2023 |
Novita Sari |
Request delete entry voucher K/BSN5/23/11/0003 |
Delete fntran1.dbf K/BSN5/23/11/0003 |
| 05 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses Iri-aja-dehh-boss 192.168.3.104 DE:4E:C4:6C:BA:35 |
| 05 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses eva 192.168.3.133/56:E6:95:A0:DE:B3 |
| 05 December, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir ilegal akses OPPO-A53 192.168.3.218/5E:E2:C9:E9:34:73 |
| 04 December, 2023 |
Departemen IT |
Setting program dan data AI client Marlena |
remapping ke server AI |
| 04 December, 2023 |
Departemen IT |
Install ulang client Ibu Marlena AI |
Install ulang windows 7 terkena ransomeware |
| 04 December, 2023 |
Departemen IT |
Install ulang client Ibu Fey AI |
Install ulang windows 7 terkena ransomeware |
| 01 December, 2023 |
Departemen IT |
Recovery ransomeware Server Fiskal AI |
Restore data fiskal AI |
| 01 December, 2023 |
Departemen IT |
Recovery ransomeware Server accounting AI |
Restore data server accounting AI |
| 01 December, 2023 |
Departemen IT |
Recovery ransomeware Server AI |
Restore data 2022 server AI |
| 16 November, 2023 |
Departemen Fiskal PT. WCS |
Pemindahan PC FISKAL |
Pemindahan PC Ibu Nani menggantikan print server PC lama. |
| 07 November, 2023 |
Fransiska |
Error pita printer LQ-310 |
Reinstall pita printer LQ-310 |
| 15 September, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: RedmiNote5-AndriAKIP addreess: 192.168.3.209/94:87:E0:6A:D4:40 |
| 11 September, 2023 |
Departemen IT |
Request upgrade laptop |
Upgrade laptop bu hani ram 8Gb menjadi 12Gb |
| 11 September, 2023 |
Distani Indah Sari |
Tombol x tidak ada pada layar monitor |
Adjustment image pada monitor. |
| 11 September, 2023 |
Valentina
Devi S. |
Request ganti nama sales SW-0006698 |
Rubah menjadi F05-0001 FINA ISMAYANTI |
| 06 September, 2023 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 05/09/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 06 September, 2023 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 05/09/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 06 September, 2023 |
Abdulloh Rozaq |
Request CCTV kedatangan |
Buka record kedatangan CCTV tanggal 22/08/2023 |
| 06 September, 2023 |
Sarah Elsa |
Request delete NV/2023/09/0049 |
Delete NV/2023/09/0049 di IVTRAN2.DBF |
| 05 September, 2023 |
Departemen IT |
Pemasangan adaptor 12v CCTV |
Pemasangan adaptor 12v CCTV yang rusak |
| 05 September, 2023 |
Yuli Eka Yanti |
Setting printer L3210 |
Koneksikan laptop ke 192.168.0.20 Epson L3210 |
| 05 September, 2023 |
Fransiska |
Error printer LQ-310 |
Pita tergulung-gulung sewaktu printing. Ganti pita printer LQ-310 |
| 04 September, 2023 |
Yugous Nova S. |
Aktivasi Microsoft Windows 11 |
Install KMS Spico untuk aktivasi Windows 11 |
| 04 September, 2023 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 04/09/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 04 September, 2023 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 04/09/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 04 September, 2023 |
Departemen IT |
Backup Data |
Backup program dan data server ubuntu tanggal 04/09/2023 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 04 September, 2023 |
Departemen IT |
Backup Data |
Backup data server mint tanggal 04/09/2023 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 04 September, 2023 |
Fransiska |
Request AB-1011717 update |
Update AB-1011717 |
| 04 September, 2023 |
Fransiska |
Request Delete AB-1011717 pada modul Entry Pendapatan Lain-Lain |
Delete AB-1011717 pada pitran1.dbf dan pitran2.dbf |
| 04 September, 2023 |
Fransiska |
Request delete M/TTIP/23/08/0031 |
Delete detail-master M/TTIP/23/08/0031 |
| 03 September, 2023 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 03/09/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 03 September, 2023 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 03/09/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 02 September, 2023 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 02/09/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 02 September, 2023 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 02/09/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 01 September, 2023 |
Departemen IT |
Backup record CCTV analog |
Backup record CCTV Analog 7 hari terakhir |
| 01 September, 2023 |
Shienny Yunita Hasibuan |
Install printer L1455 |
Installasikan printer L1455 departemen legal ke laptop |
| 01 September, 2023 |
Novitayanti |
Delete AB-1011711 |
Delete AB-1011711 Detail-Master |
| 01 September, 2023 |
Indri Yohana L |
Error Kios Sudah Diproses L3A-0501 |
Delete L3A-0501 di PJKIOSDET.DBF |
| 01 September, 2023 |
Indri Yohana L |
Delete Entry Booking Fee BK-1007277 |
Delete BK-1007277 di PJBOOK.DBF |
| 01 September, 2023 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 01/09/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 01 September, 2023 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 01/09/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 31 August, 2023 |
Departemen IT |
Syncronize Data Server Mint |
Syncronize data server mint tanggal 31/08/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 31 August, 2023 |
Departemen IT |
Syncronize Data Server Ubuntu |
Syncronize program dan data server ubuntu tanggal 31/08/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 31 August, 2023 |
Departemen IT |
Backup Data Server |
Backup program dan data server ubuntu tanggal 31/08/2023 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 31 August, 2023 |
Departemen IT |
Backup Data Server |
Backup data server mint tanggal 31/08/2023 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 29 August, 2023 |
Fransiska |
Pemasangan printer Epson LQ-310 |
Pemasangan printer baru Epson LQ-310 |
| 29 August, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: android-67f124680483b37eIP address192.168.4.103/E4:C4:83:43:8B:D5 |
| 24 August, 2023 |
Gideon Risky Stevano |
Request ganti password email collection |
Reset password email collection |
| 24 August, 2023 |
Susanty |
Combine file .PDF |
Install nuance pdf. merge 19 file .PDF |
| 23 August, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: V2205 IP: 192.168.4.133/16:36:E8:A2:90:CA |
| 23 August, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Redmi-9TIP: 192.168.4.175/3E:95:7C:73:F0:E4 |
| 23 August, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Infinix-HOT-10-PlayIP: 192.168.4.192/02:1D:EE:80:C2:E0 |
| 10 August, 2023 |
Sarah Elsa |
Pita printer tidak berfungsi |
Maintenance pita printer |
| 10 August, 2023 |
Novitayanti |
Request Delete M/BSN5/23/07/0005 |
Delete M/BSN5/23/07/0005 di FTRAN1.DBF dan FTRAN2.DBF |
| 10 August, 2023 |
Putri Oetami H. |
Jaringan offline |
Reset LAN 1 di modem |
| 10 August, 2023 |
Angga Sari |
Windows 10 tidak mau loading |
Finishing update |
| 13 July, 2023 |
Dame Laura Simanjuntak |
Tidak bisa printing ke EPSON L1300 |
Delete pending queue printer L1300 |
| 13 July, 2023 |
Novitayanti |
Request delete entry voucher M/BCA4/23/07/0001 |
Delete M/BCA4/23/07/0001 di FNTRAN1.DBF tanggal 05-07-2023 |
| 13 July, 2023 |
Novitayanti |
Request delete entry voucher M/BCA4/23/07/0001 |
Delete M/BCA4/23/07/0001 di FNTRAN1.DBF tanggal 12-07-2023 |
| 04 July, 2023 |
Gabriel Akerina |
Setting printer L1300 |
Setting printer L1300 ke 192.168.0.74 |
| 04 July, 2023 |
Dame Laura Simanjuntak |
Setting printer L1300 |
Setting printer L1300 ke 192.168.0.74 |
| 04 July, 2023 |
Andry Cahaya |
Setting printer L1300 |
Setting printer L1300 ke 192.168.0.74 |
| 04 July, 2023 |
Indri Yohana L |
Setting printer L1300 |
Setting printer L1300 ke 192.168.0.74 |
| 04 July, 2023 |
Valentina
Devi S. |
Setting printer L1300 |
Setting printer L1300 ke 192.168.0.74 |
| 04 July, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname Galaxy-A33-5G |
| 26 June, 2023 |
Diyah Susilowati |
Error loading windows 10 |
Error please wait - disable startup windows yang tidak perlu. |
| 26 June, 2023 |
Fransiska |
Pasang tinta pita di Epson LX-300 |
Pasang dan setting tinta pita Epson LX-300 |
| 26 June, 2023 |
Ita Susana Dewi |
Setting sertifikat elektronik efaktur |
Import sertifikat terbaru di mozilla firefox dan google chrome. |
| 19 June, 2023 |
Shienny Yunita Hasibuan |
Installasi printer EPSON L210 |
Koneksikan laptop ke printer L210 192.168.0.110 |
| 19 June, 2023 |
Shienny Yunita Hasibuan |
Installasi printer EPSON L1300 |
Koneksikan laptop ke printer L1300 192.168.0.111 |
| 16 June, 2023 |
Ahmad Zaini NH |
Kirim dokumen word ke Whatsapp web |
Kirim dokumen word ke Whatsapp web |
| 16 June, 2023 |
Ahmad Zaini NH |
Hapus iklan di HP Vivo |
Uninstall aplikasi adware |
| 16 June, 2023 |
Ahmad Zaini NH |
Edit dokumen Microsoft Word |
Edit file pengajuan |
| 16 June, 2023 |
Departemen IT |
Backup Data Server Fiskal |
Backup data server Fiskal tanggal 15/06/2023 |
| 16 June, 2023 |
Departemen IT |
Backup Data Server WCS |
Backup data server WCS tanggal 15/06/2023 |
| 16 June, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: vivo-1904 IP Address/MAC Address: 192.168.4.106/56:D5:1A:42:6A:8A |
| 16 June, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: V2205 IP Address/MAC Address: 192.168.4.133/16:36:E8:A2:90:CA |
| 15 June, 2023 |
Dame Laura Simanjuntak |
Error saving file |
End task Ms. Excel , restart PC |
| 15 June, 2023 |
Mia Danuranti |
Setting printer L210 |
Setting printer L210 ke 192.168.0.110 |
| 15 June, 2023 |
Susanty |
Setting printer L210 |
Setting printer L210 ke 192.168.0.110 |
| 15 June, 2023 |
Valentina
Devi S. |
Edit nama sales |
Edit SEWA.DBF SW-0006353 salesman PURWO WIDODO menjadi N/A (NOT AVAILABLE) |
| 15 June, 2023 |
Purwo Widodo |
Error program Ms. Picture |
End task ms. picture |
| 14 June, 2023 |
Departemen IT |
Syncronize Data Server Fiskal |
Syncronize server Fiskal 13/06/2023 |
| 14 June, 2023 |
Departemen IT |
Syncronize Data Server WCS |
Syncronize server WCS 13/06/2023 |
| 13 June, 2023 |
Gideon Risky Stevano |
Buka record CCTV |
Buka record tanggal 12/06/2023 mencari charger direksi Ibu Tety |
| 13 June, 2023 |
Ita Susana Dewi |
Upgrade espt 21-26 2014 |
Upgrade aplikasi espt 21-26 2014 menjadi versi 2.5 |
| 13 June, 2023 |
Ita Susana Dewi |
Installasi espt 21-26 2014 |
Install aplikasi espt 21-26 2014 di laptop |
| 12 June, 2023 |
Mia Danuranti |
SIM Ejector |
SIM Card HP Ibu Tety tidak bisa keluar |
| 12 June, 2023 |
Departemen IT |
Syncronize Data Server Fiskal |
Syncronize server Fiskal 12/06/2023 |
| 12 June, 2023 |
Departemen IT |
Syncronize Data Server WCS |
Syncronize server WCS 12/06/2023 |
| 12 June, 2023 |
Departemen IT |
Backup Data Server Fiskal |
Backup server Fiskal 12/06/2023 |
| 12 June, 2023 |
Departemen IT |
Backup Data Server WCS |
Backup server WCS 12/06/2023 |
| 09 June, 2023 |
Departemen IT |
Backup Data |
Backup server Fiskal 08/06/2023 |
| 09 June, 2023 |
Departemen IT |
Backup Data |
Backup server WCS 08/06/2023 |
| 08 June, 2023 |
Departemen IT |
Pemasangan printer L120 Admin Marketing |
Pemasangan printer L120 Admin Marketing |
| 08 June, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: V2205 IP Address: 192.168.4.133/16:36:E8:A2:90:CA |
| 07 June, 2023 |
Ahmad Zaini NH |
Error printing |
Setting printing all pages, dan view full size. |
| 07 June, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Galaxy-A04 IP Address: 192.168.4.160/A6:7E:29:86:7B:CD |
| 06 June, 2023 |
Ahmad Zaini NH |
Tidak bisa akses internet |
re-enable network adapter. |
| 06 June, 2023 |
Khristianingrum Rambu Ngana |
Server lambat |
Cancel backup server wcs 05062023 |
| 06 June, 2023 |
Dame Laura Simanjuntak |
Pengecekan printer HP Deskjet 3920 |
Install driver, test printing.. Fail tidak kompatible dengan sistem operasi baru. |
| 06 June, 2023 |
Fransiska |
Delete Titipan TAN/23/05/0285 |
Delete TAN/23/05/0285 di PIMAS.DBF |
| 06 June, 2023 |
Fransiska |
Delete Entry TTS M/TRAN/23/05/0285 |
Delete M/TRAN/23/05/0285 pada TTSMAS.DBF dan TTSDET.DBF |
| 05 June, 2023 |
Indriyani Wijaya |
Request CCTV kedatangan |
Buka record CCTV tanggal 25/05/2023 |
| 05 June, 2023 |
Abdulloh Rozaq |
Request CCTV kedatangan |
Buka record CCTV tanggal 23/05/2023 |
| 05 June, 2023 |
Indriyani Wijaya |
Request CCTV kedatangan |
Buka record CCTV kedatangan tanggal 29/05/2023 (via Dion PT. PGC) |
| 05 June, 2023 |
Benny Taslim |
Re-index program WCS |
reindex |
| 05 June, 2023 |
Ita Susana Dewi |
Bukti potong PT. Pengadaian |
kirim bukti potong |
| 05 June, 2023 |
Eprilia Mumtahanah |
Access door tidak berfungsi |
Reset Magic absensi |
| 05 June, 2023 |
Yugous Nova S. |
Tidak bisa print Epson L360 |
Set firewall to off |
| 03 June, 2023 |
Valentina
Devi S. |
Error printer L120 |
Service printer L120 |
| 31 May, 2023 |
Departemen IT |
Backup Data |
Backup data bulan Mei 2023 |
| 31 May, 2023 |
Departemen IT |
Syncronize data |
Syncronize data mei 2023 |
| 30 May, 2023 |
Dany Aji Nagara |
Install 3utools |
Intalasi aplikasi 3utools untuk transfer file ke ipod |
| 29 May, 2023 |
Yugous Nova S. |
Windows 10 lemot |
Delete temp files |
| 29 May, 2023 |
Dicky Bastian Rachmat |
Windows 10 tidak mau loading |
Restart laptop bu diyah |
| 29 May, 2023 |
Susanty |
Reset Windows 10 |
Reset default factory |
| 29 May, 2023 |
Rosriani Gea |
Printer L360 error |
Reset printer L360 |
| 23 May, 2023 |
Indri Yohana L |
Hapus unit LPG-0167 SW-0006610-RA |
Delete SW-0006610-RA , set mutasi dari 1 menjadi 0 di SW-0006610 |
| 22 May, 2023 |
Dany Aji Nagara |
Error printer L1300 |
Ink flushing, head cleaning |
| 22 May, 2023 |
Rosriani Gea |
Error printer L360 |
Maintenance printer Epson L360 |
| 22 May, 2023 |
Benny Taslim |
Error laporan dept. accounting |
Kirim file GLMAS.DBF, GLTRAN1.DBF dan GLTRAN2.DBF |
| 19 May, 2023 |
Gideon Risky Stevano |
Error email maruli@pgc.co.id |
Cek plesk maruli@pgc.co.id |
| 18 May, 2023 |
Benny Taslim |
Error laporan dept. accounting |
Kirim folder DATA dan folder 2023 |
| 17 May, 2023 |
Shienny Yunita Hasibuan |
Setting CCTV IP |
Setting xiaomi ip cctv |
| 16 May, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Delete Hostname: (null) 192.168.4.160/76:B9:A2:48:AD:55 |
| 15 May, 2023 |
Fransiska |
Restore M/TRAN/23/04/0264 |
Unhide M/TRAN/23/04/0264 TTSMAS.DBF dan TTSDET.DBF |
| 12 May, 2023 |
Sarah Elsa |
Delete Entry Invoice NV/2023/05/0042 |
Delete detail a/n. Hermanto Silaban |
| 11 May, 2023 |
Dicky Bastian Rachmat |
Pengecekan PC |
Pengecekan PC milik PT. SPP |
| 10 May, 2023 |
Eprilia Mumtahanah |
Request unlimited internet |
Setting winbox ip 192.168.0.31 |
| 09 May, 2023 |
Yuli Eka Yanti |
Transfer file rustdesk |
Transfer file .xls via rustdesk |
| 08 May, 2023 |
Fransiska |
Error program WCS |
Cancel copy file |
| 05 May, 2023 |
Valentina
Devi S. |
Error Printer L210 "a printer ink pad is nearing the end of its service life" |
Reset printer L210 |
| 05 May, 2023 |
Valentina
Devi S. |
Error printer L210 |
Maintenance printer - Ink Flushing - Head Cleaning |
| 05 May, 2023 |
Indri Yohana L |
Error Kios Sudah Diproses |
PJKIOSDET.DBF delete LPG-0167 BK-1007112, SW-0006596 |
| 04 May, 2023 |
Shienny Yunita Hasibuan |
WIFI 2.4Ghz CCTV |
Cek modem Tenda WCS-BOD |
| 04 May, 2023 |
Emi Rensiana |
Install printer L360 |
Install printer L360 di laptop |
| 03 May, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Delete Hostname: Galaxy-A33-5G 192.168.4.199/DE:4E:4A:3E:5F:C8 |
| 03 May, 2023 |
Eprilia Mumtahanah |
Error printer L1300 |
Maintenance printer L1300 |
| 02 May, 2023 |
Fransiska |
Restore L02-02VM |
Update piutang dagang L02-02VM Cicilan 6 |
| 02 May, 2023 |
Fransiska |
Restore LGR-S039 |
Update piutang dagang LGR-S039 cicilan 14 |
| 02 May, 2023 |
Fransiska |
Delete Entry TTS M/TRAN/23/04/0264 |
Delete TTSMAS.DBF dan TTSDET.DBF M/TRAN/23/04/0264 |
| 02 May, 2023 |
Fransiska |
Delete Entry TTS M/TRAN/23/04/0244 |
Delete TTSMAS.DBF dan TTSDET.DBF M/TRAN/23/04/0244 |
| 14 April, 2023 |
Dany Aji Nagara |
PC tidak mau menyala |
Replace powersupply dengan yang baru |
| 14 April, 2023 |
Susanty |
Setting VPN |
Koneksikan VPN ke PT. Andyka |
| 14 April, 2023 |
Susanty |
Setting VPN |
Request setting VPN untuk user: Yukke |
| 10 April, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Galaxy-A33-5G IP Address: 192.168.4.199/DE:4E:4A:3E:5F:C8 |
| 05 April, 2023 |
Novitayanti |
Request delete TAN/23/03/0293 |
Delete TAN/23/03/0293 di PIMAS.DBF |
| 05 April, 2023 |
Novitayanti |
Request delete TAN/23/03/0241 |
Delete TAN/23/03/0241 di PIMAS.DBF |
| 05 April, 2023 |
Novitayanti |
Request edit TAN/23/03/0137 |
Edit pimas.dbf, "TAN/23/03/0137" ganti nominal dari 7.065000 menjadi 2.355.000 |
| 05 April, 2023 |
Novitayanti |
Request edit TAN/23/03/0136 |
Edit pimas.dbf, "TAN/23/03/0136" ganti nominal dari 16.488.000 menjadi 8.234.000 |
| 05 April, 2023 |
Novitayanti |
Request edit TAN/23/03/0087 |
Edit pimas.dbf, "TAN/23/03/0087" ganti nominal dari 3.000.000 menjadi 2.000.000 |
| 05 April, 2023 |
Novitayanti |
Error printer Epson L110 |
Waste ink pad reset |
| 20 March, 2023 |
Maissdah Sari |
PDF File extension error |
Open with default PDF reader ke adobe acrobat reader dc |
| 10 March, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: RedmiNote7-patoks IP Address: 192.168.3.199/20:34:FB:E9:FC:58 |
| 10 March, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Galaxy-A22 IP Address: 192.168.4.170/2A:3C:58:47:36:39 |
| 10 March, 2023 |
Rike Yulita |
Request proses akhir tahun |
1. Proses reindex 2. Posting ke GL 1 februari 2023 s/d 28 februari2023. 3. Proses akhir bulan 28 februari 2023 4. Cek print neraca saldo |
| 09 March, 2023 |
Dame Laura Simanjuntak |
Install scanner L210 |
Setting driver scanner Epson L210 |
| 08 March, 2023 |
Novita Sari |
Delete Entry Pendapatan Lain-Lain AB-1011142 |
Delete AB-1011142 di PITRAN1.DBF dan PITRAN2.DBF |
| 08 March, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: RedmiNote9Pro-RedmiN IP Address: 192.168.3.131/7C:2A:DB:B7:4F:BE |
| 07 March, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: vivo-1907 IP Address: 192.168.4.138/5A:68:AE:21:34:00 |
| 07 March, 2023 |
Indri Yohana L |
Error TANGGAL TIDAK PROSES |
Minta Dept. Accounting untuk tidak closing bulan 2 2023 |
| 07 March, 2023 |
Sarah Elsa |
Delete invoice NV/2023/03/0081 |
Delete invoice IVTRAN2.DBF SW-0006521-C002 NV/2023/03/0081 |
| 07 March, 2023 |
Eprilia Mumtahanah |
Error printer L1300 |
Maintenance printer. Ganti port USB printer |
| 07 March, 2023 |
Sarah Elsa |
Cleanup printer LQ-2180 |
Cleanup printer LQ-2180 |
| 07 March, 2023 |
Novitayanti |
Cleanup printer LQ-2180 |
Cleanup printer LQ-2180 |
| 07 March, 2023 |
Sarah Elsa |
Pemasangan pita printer LQ-2180 |
Installasi pita printer LQ-2180 |
| 06 March, 2023 |
Diyah Susilowati |
Install printer L210 |
Install driver L210 ke 192.168.0.30 |
| 06 March, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Infinix-SMART-5IP Address: 192.168.3.136/B6:A0:3C:6F:0D:56 |
| 03 March, 2023 |
Nofianti Solika |
Delete AB-1011278 |
Delete detail master entry pendapatan lain-lain AB-1011278 |
| 03 March, 2023 |
Nofianti Solika |
Delete AB-1011278 |
PIMAS.DBF delete NOMORSP="AB-1011278" |
| 03 March, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: V2205 IP Address: 192.168.4.133/16:36:E8:A2:90:CA |
| 03 March, 2023 |
Diyah Susilowati |
Error printer L210 |
Delete driver di 192.168.0.30. Reinstall driver epson L210 |
| 02 March, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: V2108IP Address: 192.168.3.184/C2:41:91:2F:8C:D9 |
| 01 March, 2023 |
Novitayanti |
Delete Entry Jurnal Voucher |
Delete M/LLLL/23/02/0001 |
| 27 February, 2023 |
Emi Rensiana |
Error printer L360 |
Maintenance printer L360 |
| 27 February, 2023 |
Novitayanti |
Penambahan bank |
Penambahan rek 005 690 8331 bank Sinarmas |
| 24 February, 2023 |
Yuli Eka Yanti |
Tidak bisa akses program wcs |
Reset username rike |
| 23 February, 2023 |
Dame Laura Simanjuntak |
Error saving file |
Pergunakan excel 2016 |
| 23 February, 2023 |
Indri Yohana L |
Error printer L210 |
Maintenance printer L210 setelah isi tinta Epson 664 |
| 22 February, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Galaxy-A22 IP address: 192.168.4.170/2A:3C:58:47:36:39 |
| 22 February, 2023 |
Rike Yulita |
Request proses akhir tahun |
1. Proses reindex 2. Posting ke GL 1 januari 2023 s/d 31 januari 2023. 3. Proses akhir bulan 31 januari 2023 |
| 21 February, 2023 |
Eprilia Mumtahanah |
Error aplikasi absensi |
Uninstall aplikasi, re-install aplikasi absen. Copy database dari server ke local D: |
| 21 February, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: (null) IP Address: 192.168.3.218/F8:AB:82:1A:F5:65 |
| 20 February, 2023 |
Indriyani Wijaya |
Install printer L210 |
Koneksikan printer L210 di 192.168.0.73 |
| 20 February, 2023 |
Dame Laura Simanjuntak |
Casing PC terbuka |
Skrup casing lepas |
| 20 February, 2023 |
Susanty |
Error printer L360 |
Turn on printer L360 |
| 14 February, 2023 |
Rosriani Gea |
Papper jam printer L360 |
Maintenance printer |
| 14 February, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: vivo-1609 IPAddress:192.168.3.215/70:78:8B:B7:18:89 |
| 14 February, 2023 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 14/02/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 14 February, 2023 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 14/02/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 14 February, 2023 |
Gideon Risky Stevano |
Koneksikan laptop Ibu Mia |
Registrasi MAC Address laptop ke WCS-MANAGER |
| 07 February, 2023 |
Tri Marlena |
System error 85 has occurred |
Restart PC |
| 06 February, 2023 |
Seno Pudjiadi |
Pembuatan Surat Kuasa |
Pembuatan surat kuasa unit LG-0165 |
| 03 February, 2023 |
Emi Rensiana |
Request remote desktop |
Install anydesk |
| 03 February, 2023 |
Indri Yohana L |
Printer L120 bergaris setelah isi tinta |
Maintenance printer - Ink Flushing |
| 02 February, 2023 |
Rosriani Gea |
Espt 21-26 v2.4 tidak bisa save .CSV error CLSID |
Install Espt 21-26 v2.4 diprogram files. Copy database ke folder DJP |
| 02 February, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: realme-7 IP Address: 192.168.4.127/36:5C:12:A9:4F:AD |
| 01 February, 2023 |
Departemen IT |
Backup Data Server |
Backup program dan data server ubuntu tanggal Backup data server mint tanggal 31/01/2023 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS |
| 01 February, 2023 |
Departemen IT |
Backup Data Server |
Backup data server mint tanggal 31/01/2023 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 01 February, 2023 |
Ita Susana Dewi |
Penggantian konektor RJ45 |
Cropping kabel UTP menggunakan RJ45 baru dikarenakan lock patah. |
| 01 February, 2023 |
Emi Rensiana |
Penggantian kabel USB printer L360 |
Penggantian kabel usb 1meter menjadi 5meter. reconfigurasi printer L360 |
| 31 January, 2023 |
Fransiska |
Aktivasi Microsoft Office 2016 |
Aktivasi online km spico |
| 31 January, 2023 |
Fransiska |
Error TAN/22/12/0178 |
Update monitor piutang dagang TAN/22/12/0178 |
| 31 January, 2023 |
Departemen HRD & GA PT. WCS |
Pemasangan printer L1300 |
Maintenance printer - share printer - test printing |
| 31 January, 2023 |
Riani Nurhayati |
Tidak bisa terkoneksi ke PGC$ |
Foward ke IT PT. PGC |
| 30 January, 2023 |
Departemen HRD & GA PT. WCS |
Error printer L1300 |
Replace menggunakan printer backup |
| 30 January, 2023 |
Susanty |
Pemasangan baut laptop |
Pemasangan baut laptop CD Room |
| 27 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: OPPO-A3sIP Address: 192.168.3.196/84:6F:CE:2C:52:7F |
| 26 January, 2023 |
Rosriani Gea |
Error print out L360 |
Troubleshoot kabel USB |
| 26 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Antons-Galaxy-A9-2018 IP Address: 192.168.4.164/2E:7A:B7:1F:EA:83 |
| 26 January, 2023 |
Nofianti Solika |
Nama entry sewa tidak muncul |
Copy SEWA.DBF, PEMILIK.DBF, KWITANSI.DBF, PIMAS.DBF, PJBOOK.DBF, PJKDPT.DBF dari program wcsdata ke wcs-invdata |
| 26 January, 2023 |
Yuli Eka Yanti |
Request remote desktop untuk pc didis |
Install anydesk di PC didis karena rustdesk tidak bisa transfer file |
| 26 January, 2023 |
Novitayanti |
Request Delete AB-1011180 pada modul Entry Pendapatan Lain-Lain |
Delete AB-1011180 LPG-0152 detail - master |
| 26 January, 2023 |
Novitayanti |
Request akses ke edit entry pendapatan lain-lain |
Edit entry user - vita - enable edit entry pendapatan lain-lain program PT. WCS |
| 26 January, 2023 |
Rosriani Gea |
Tidak bisa print Epson L360 |
Restart spooling service di windows 7 (print server) |
| 26 January, 2023 |
Dari Setiawan |
Request pembuatan email google |
Pembuatan email baru google untuk smartphone android |
| 25 January, 2023 |
Nofianti Solika |
Request syncronize data wcs invoice |
copykan data dari s:data ke t:data |
| 25 January, 2023 |
Indri Yohana L |
Request akses data delfina |
Koneksikan ke folder nursari di server |
| 23 January, 2023 |
Nofianti Solika |
Tidak bisa akses internet |
Backdate / syncronize waktu ke server microsoft. |
| 23 January, 2023 |
Dame Laura Simanjuntak |
Error reader_sl.exe |
Uninstall adobe acrobat reader |
| 23 January, 2023 |
Departemen IT |
Syncronize Data Server Mint |
Syncronize data server mint tanggal 21/01/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 23 January, 2023 |
Departemen IT |
Syncronize Data Server Ubuntu |
Syncronize program dan data server ubuntu tanggal 21/01/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 23 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: vivo-1935 IP Address: 192.168.4.128/56:43:C9:AD:24:6F |
| 20 January, 2023 |
Rosriani Gea |
Install printer Laserjet P1606dn |
Install driver. Test printing. |
| 20 January, 2023 |
Indri Yohana L |
Request hapus nominal booking fee BK-1006977 |
Edit PJBOOK.DBF dan SEWA.DBF BK-1006977 nominal uang muka dari 1.000.000 menjadi 0 |
| 20 January, 2023 |
Yuni Lianti |
Request program WRS |
Mapping K: di komputer Sarah dan copy program_client_wrs serta bikin shortcut developer.exe di desktop |
| 20 January, 2023 |
Yuni Lianti |
Request akses program WRS |
Mapping K: di komputer Nofi dan copy program_client_wrs serta bikin shortcut developer.exe di desktop |
| 20 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: vivo-1814 IP Address: 192.168.3.115/28:31:66:9C:C8:AD |
| 20 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Redmi-Note-11-Pro-5G IP Address: 192.168.3.207/5C:D0:6E:39:11:5F |
| 20 January, 2023 |
Departemen IT |
Syncronize Data Server Mint |
Syncronize data server mint tanggal 19/01/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 20 January, 2023 |
Departemen IT |
Syncronize Data Server Ubuntu |
Syncronize program dan data server ubuntu tanggal 19/01/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 20 January, 2023 |
Departemen IT |
Backup Data Server |
Backup program dan data server ubuntu tanggal 19/01/2023 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 20 January, 2023 |
Departemen IT |
Backup Data Server |
Backup data server mint tanggal 19/01/2023 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 20 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Unknown IP Address: 192.168.4.160/4A:12:26:8F:CF:0C |
| 19 January, 2023 |
Rosriani Gea |
Request WIFI ke Smartphone Galaxy-Z-Fold4 |
Koneksikan ke WCS-MANAGER |
| 19 January, 2023 |
Rosriani Gea |
Request WIFI ke notebook |
Koneksikan ke WCS-MANAGER |
| 19 January, 2023 |
Rosriani Gea |
Setting printer HP LaserJet P1606dn |
Remote ke Wahid |
| 19 January, 2023 |
Nofianti Solika |
Error program wcs-inv |
1. Login ke Tahun 2022 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2023 5.Reindex Data 6.Proses awal Tahun |
| 19 January, 2023 |
Departemen IT |
Data Print Jurnal Harian Hilang Desember 2022 |
Restore .DBF dari backup ke folder 2022 |
| 19 January, 2023 |
Ita Susana Dewi |
Error GLMAS sedang dipakai |
Reindex program wcs fiskal |
| 19 January, 2023 |
Ita Susana Dewi |
Error GLTRAN1 is not found |
Reindex program WCS fiskal |
| 19 January, 2023 |
Ita Susana Dewi |
Error program fiskal WCS print jurnal harian kosong tahun 2016 s/d 2022 |
Delete file: DGLDET.DBF,DGIMAS.DBF, DGPLMAS.DBF, DGLTRAN1.DBF, DGLTRAN2.DBF, GLDET.DBF, GLDET.DBF, GLMAS.DBF, GLMAS.DBF, GLPMAS.DBF, GLPMAS.DBF, GLTRAN1.DBF, GLTRAN1.DBF, GLTRAN2.DBF, GLTRAN2.DBF di root U:WCSAPLIKASIAPLIKASI |
| 18 January, 2023 |
Dame Laura Simanjuntak |
Error .doc file |
Migrasi ke Ms. Office 2007 dari Ms. Office 2016 |
| 18 January, 2023 |
Delfina Ramadhanty |
Error entry booking fee "Kios sudah di proses" unit LGR-S033 |
Delete PJKIOSDET.DBF nokios=LGR-S033 notran=BK-1006989 |
| 18 January, 2023 |
Riani Nurhayati |
File .xls error |
Recreate data .xls |
| 18 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: V2058 IP Address: 192.168.3.197/22:73:EE:8B:B0:11 |
| 17 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: vivo-1901 IP Address: 192.168.4.124/26:F2:CC:B4:70:94 |
| 17 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: V2040 IP Address192.168.3.185/1A:CF:61:CA:F2:CE |
| 17 January, 2023 |
Dicky Bastian Rachmat |
Request CCTV kedatangan |
Buka record kedatangan tanggal 6/1/2023 |
| 17 January, 2023 |
Indriyani Wijaya |
Error printer L120 |
Maintenance printer - Ink flush |
| 17 January, 2023 |
Delfina Ramadhanty |
Error printer L1300 |
Maintenance printer - Ink flush |
| 17 January, 2023 |
Delfina Ramadhanty |
Error entry booking fee BK-1006989 |
Delete BROWSE FOR NOMORSP="BK-1006989" PJBOOK.DBF |
| 17 January, 2023 |
Novitayanti |
Error entry konfirmasi M/BOOK/23/01/0002 |
TTSMAS.DBF M/BOOK/23/01/0002 post dari 1 menjadi 0 |
| 17 January, 2023 |
Novitayanti |
Error entry konfirmasi M/BOOK/23/01/0001 |
TTSMAS.DBF M/BOOK/23/01/0001 post dari 1 menjadi 0 |
| 16 January, 2023 |
Fransiska |
Request delete TAN/22/12/0269 |
Delete TAN/22/12/0269 di PIMAS.DBF |
| 16 January, 2023 |
Fransiska |
Edit TAN/23/01/0054 |
Monitor piutang dagang TAN/23/01/0054 Rp. 1.628.000 |
| 11 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: OPPO-A53 IP Address: 192.168.4.147/9A:14:4B:2C:9D:61 |
| 11 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Infinix-HOT-10-Play IP Address: 192.168.3.158/8E:D5:6F:12:35:8B |
| 11 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: RedmiNote9Pro-RedmiN IP Address: 192.168.3.131/7C:2A:DB:B7:4F:BE |
| 11 January, 2023 |
Dame Laura Simanjuntak |
Install email client |
Setting POP email dan SMTP email |
| 11 January, 2023 |
Dame Laura Simanjuntak |
Install PDF reader |
Install Nuance PDF reader |
| 05 January, 2023 |
Departemen IT |
Syncronize Data Server Mint |
Syncronize data server mint tanggal 04/01/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 05 January, 2023 |
Departemen IT |
Syncronize Data Server Ubuntu |
Syncronize program dan data server ubuntu tanggal 04/01/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 05 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: M2101K6G IP Address: 192.168.4.160/4A:12:26:8F:CF:0C |
| 04 January, 2023 |
Departemen IT |
Syncronize Data Server Ubuntu |
Syncronize program dan data server ubuntu tanggal 03/01/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 04 January, 2023 |
Departemen IT |
Syncronize Data Server Mint |
Syncronize data server mint tanggal 03/01/2023 ke Windows Server, PC IT, external drive dan NAS. |
| 04 January, 2023 |
Delfina Ramadhanty |
Error printer L110 |
Maintenance printer |
| 04 January, 2023 |
Emi Rensiana |
Request backdate program WCS |
Login periode tahun 2022 pada saat login. |
| 04 January, 2023 |
Fransiska |
Request backdate program WCS |
Login periode tahun 2022 pada saat login. |
| 03 January, 2023 |
Departemen IT |
Backup Data |
Backup program dan data server ubuntu tanggal 02/01/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 03 January, 2023 |
Departemen IT |
Backup Data |
Backup data server mint tanggal 02/01/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 03 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: OPPO-A1k IP Address: 192.168.3.197/C4:E1:A1:EB:70:FF |
| 03 January, 2023 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: OPPO-A5-2020 IP Address: 192.168.3.132/3E:0C:86:B1:A6:94 |
| 03 January, 2023 |
Delfina Ramadhanty |
Error file access denied |
Klik tombol ignored pada program WCS |
| 02 January, 2023 |
Aufar Abdurrohman Al-Asyari |
Request buka record CCTV analog |
Buka record CCTV tanggal 20/12/2022 |
| 02 January, 2023 |
Khristianingrum Rambu Ngana |
Request buka record CCTV analog |
Buka record CCTV kedatangan tanggal 27/12/2022 jam 09:19 |
| 02 January, 2023 |
Departemen IT |
Proses awal tahun 2023 program MBS Fiskal |
1. Login ke Tahun 2022 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2023 5.Reindex Data 6.Proses awal Tahun |
| 02 January, 2023 |
Departemen IT |
Proses awal tahun 2023 program WMS Fiskal |
1. Login ke Tahun 2022 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2023 5.Reindex Data 6.Proses awal Tahun |
| 02 January, 2023 |
Departemen IT |
Proses awal tahun 2023 program WMU Fiskal |
1. Login ke Tahun 2022 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2023 5.Reindex Data 6.Proses awal Tahun (error) langkah: copykan isi folder 2022 ke folder 2023 |
| 02 January, 2023 |
Departemen IT |
Proses awal tahun 2023 program WCS Fiskal |
1. Login ke Tahun 2022 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2023 (ERROR) Solusi mengcopy file developer.exe dari PT lain atau dari file developer.exe yang dikirim pak benny via email. 5.Reindex Data 6.Proses awal Tahun |
| 02 January, 2023 |
Departemen IT |
Proses awal tahun 2023 program AI Accounting |
1. Login ke Tahun 2022 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2023 5.Reindex Data 6.Proses awal Tahun |
| 02 January, 2023 |
Departemen IT |
Proses awal tahun 2023 program SMI Accounting |
1. Login ke Tahun 2022 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2023 5.Reindex Data 6.Proses awal Tahun |
| 02 January, 2023 |
Departemen IT |
Proses awal tahun 2023 program AUI Accounting |
1. Login ke Tahun 2022 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2023 5.Reindex Data 6.Proses awal Tahun |
| 02 January, 2023 |
Departemen IT |
Proses awal tahun 2023 program WMS |
1. Login ke Tahun 2022 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2023 5.Reindex Data 6.Proses awal Tahun |
| 02 January, 2023 |
Departemen IT |
Proses awal tahun 2023 program WRS |
1. Login ke Tahun 2022 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2023 5.Reindex Data 6.Proses awal Tahun |
| 02 January, 2023 |
Departemen IT |
Proses awal tahun 2023 program WCS |
1. Login ke Tahun 2022 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2023 5.Reindex Data 6.Proses awal Tahun |
| 26 December, 2022 |
Delfina Ramadhanty |
Request buka record CCTV analog |
Buka record kedatangan tanggal 15 Desember 2022 |
| 26 December, 2022 |
Ita Susana Dewi |
Request buka record CCTV analog |
Buka record kepulangan tanggal 19 Desember 2022 |
| 26 December, 2022 |
Ita Susana Dewi |
Request buka record CCTV analog |
Buka record kepulangan tanggal 13 Desember 2022 |
| 26 December, 2022 |
Sarah Elsa |
Request delete NV/2022/12/0142 |
Delete NV/2022/12/0142 di IVTRAN2.DBF SEQ 2 |
| 21 December, 2022 |
Novitayanti |
Microsoft excel file corrupt |
Recovery file - save as 2003 xls |
| 21 December, 2022 |
Dame Laura Simanjuntak |
Error motor printer L1300 |
Cleanup motor, Maintenance printer |
| 19 December, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: realme-7 IP Address: 192.168.4.127/36:5C:12:A9:4F:AD |
| 19 December, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: android-565710361811b536 IP Address: 192.168.4.108/50:3C:EA:38:B1:69 |
| 16 December, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: (null) IP Address: 192.168.4.174/4A:7F:B2:35:9E:8A |
| 16 December, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: android-67f124680483b37e IP Address: 192.168.4.103/E4:C4:83:43:8B:D5 |
| 16 December, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: Redmi-Note-11-Pro-5G IP Address: 192.168.3.207/5C:D0:6E:39:11:5F |
| 16 December, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: RedmiNote4-maunya IP Address: 192.168.3.164/00:08:22:A0:D0:3A |
| 16 December, 2022 |
Departemen IT |
Syncronize Data Server Mint |
Syncronize data server mint tanggal 16/12/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 16 December, 2022 |
Departemen IT |
Syncronize Data Server Ubuntu |
Syncronize program dan data server ubuntu tanggal 16/12/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 15 December, 2022 |
Septi Erawati Kristini |
Request pengecekan printer L3110 |
Penambahan tinta Y dan M. Maintenance printer Epson L3110 |
| 15 December, 2022 |
Yuli Eka Yanti |
Error anydesk |
Naikkan speed limit di mikrotik |
| 13 December, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: OPPO-A3s IP Address: 192.168.3.196/84:6F:CE:2C:52:7F |
| 08 December, 2022 |
Susanty |
Tidak bisa print Epson L360 |
Koneksikan ke 192.168.0.82 EPSON L360 |
| 08 December, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 07/12/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 08 December, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 07/12/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 08 December, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: OPPO-A3s IP Address: 192.168.3.196/84:6F:CE:2C:52:7F |
| 08 December, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: OPPO-A96 IP Address: 192.168.3.170/72:E5:12:6D:F7:A3 |
| 08 December, 2022 |
Fransiska |
Request CCTV kedatangan |
Buka record tanggal 4/11/2022 |
| 07 December, 2022 |
Nofianti Solika |
Ganti pita printer LQ-2180 |
Pemasangan pita printer Epson LQ-2180 |
| 07 December, 2022 |
Sarah Elsa |
Error printer LQ2180 |
Maintenance printer LQ-2180 |
| 07 December, 2022 |
Departemen IT |
Request akses internet |
Buka akses internet untuk gesti dan dilimit 20kbps |
| 06 December, 2022 |
Departemen IT |
Backup Data |
Backup program dan data server ubuntu tanggal 05/12/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 06 December, 2022 |
Departemen IT |
Backup Data |
Backup data server mint tanggal 05/12/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 06 December, 2022 |
Delfina Ramadhanty |
Install aplikasi perkantoran |
Upgrade microsoft office 2007 menjadi microsoft office 2016 |
| 05 December, 2022 |
Novitayanti |
Request Delete AB-1011057 pada modul Entry Pendapatan Lain-Lain |
Delete AB-1011057 pada modul Entry Pendapatan Lain-Lain |
| 05 December, 2022 |
Shienny Yunita Hasibuan |
Installasi printer EPSON L360 |
Koneksikan laptop ke WCS-MANAGER dan printer 192.168.0.82EPSON L360 |
| 01 December, 2022 |
Departemen IT |
Backup Data |
Backup program dan data server ubuntu tanggal 30/11/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 01 December, 2022 |
Departemen IT |
Backup Data |
Backup data server mint tanggal 30/11/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 01 December, 2022 |
Rosriani Gea |
Reset Windows 7 |
Install ulang Windows 7 di laptop Acer, Install aplikasi perkantoran |
| 28 November, 2022 |
Delfina Ramadhanty |
Request program WRS |
Mapping ke K:192.168.0.101wrs$ dan copy ke drive D untuk program files WRS |
| 27 November, 2022 |
Susanty |
Request password IT |
Password Dept. IT Tangcity untuk installasi program di laptop |
| 25 November, 2022 |
Rike Yulita |
Windows 7 tidak mau booting |
Install ulang PC windows 7 |
| 24 November, 2022 |
Sarah Elsa |
Windows 7 tidak mau booting |
Install ulang PC Windows 7 |
| 23 November, 2022 |
Rike Yulita |
Windows 7 tidak mau booting |
Windows startup restore recovery |
| 23 November, 2022 |
Dany Aji Nagara |
Windows 7 tidak mau booting |
Windows startup restore recovery |
| 23 November, 2022 |
Delfina Ramadhanty |
Windows 7 tidak mau booting |
Install ulang PC. |
| 22 November, 2022 |
Novitayanti |
Request Delete AB-1011014 pada modul Entry Pendapatan Lain-Lain |
Delete detail - master pada modul entry pendapatan lain-lain |
| 22 November, 2022 |
Departemen IT |
Backup Data Server |
Backup program dan data server ubuntu tanggal 21/11/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 22 November, 2022 |
Departemen IT |
Backup Data Server |
Backup data server mint tanggal 21/11/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 22 November, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: Galaxy-A53-5G IP Address: 192.168.4.169/EE:58:7E:31:C2:5D |
| 22 November, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: OPPO-F7 IP Address: 192.168.3.142/DA:1E:EB:11:8E:E3 |
| 22 November, 2022 |
Indri Yohana L |
Request rubah nama sales |
Ganti nama sales SW-0006383 menjadi A00-0002 ANDRI CAHAYA |
| 22 November, 2022 |
Emi Rensiana |
Hasil printout voucher tidak benar |
Buat sheet baru di excel dengan ukuran kertas Voucher |
| 22 November, 2022 |
Emi Rensiana |
Setting Kertas Voucher |
Add ukuran kertas VOUCHER di 192.168.0.82 |
| 22 November, 2022 |
Emi Rensiana |
Printer LX-300 tidak menyala |
Kabel power tidak di colok |
| 21 November, 2022 |
Ita Susana Dewi |
Pengisian tinta L360 |
Pengisian tinta Epson L360 664 black, blue, yellow, magenta |
| 21 November, 2022 |
Ita Susana Dewi |
Tidak bisa printing ke EPSON L360 |
Reconnect kabel USB printer ke 192.168.0.82 |
| 21 November, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: OPPO-A12 IP Address: 192.168.4.177/14:47:2D:9A:52:DB |
| 18 November, 2022 |
Novitayanti |
Setting Kertas Voucher |
Setting ukuran voucher di 192.168.0.63 |
| 18 November, 2022 |
Delfina Ramadhanty |
Printer L110 error |
Maintenance printer |
| 17 November, 2022 |
Rike Yulita |
Request reindex program WCS |
Reindex program WCS |
| 17 November, 2022 |
Novitayanti |
Request delete TAN/22/11/0051 |
Delete TAN/22/11/0051 di PIMAS.DBF |
| 17 November, 2022 |
Novitayanti |
Request delete TAN/22/11/0049 |
Delete TAN/22/11/0049 di PIMAS.DBF |
| 17 November, 2022 |
Ita Susana Dewi |
Setting laptop |
Setting laptop untuk staff melinda: install foxpro, share folder ita, share program wcs. |
| 16 November, 2022 |
Dame Laura Simanjuntak |
Unit L3A-521C nama pemilik BENNY harusnya CV. PLUTO PRIMATA SELLULAR |
Edit PEMILIK.DBF, hide NOKIOS=L3A-521C KDPT=B-0052 ganti menjadi C-0050. |
| 16 November, 2022 |
Dicky Bastian Rachmat |
Pemasangan UPS |
Pemasangan UPS di PT. Andyka Wahid Hasyim |
| 15 November, 2022 |
Erwan Sulistyanto |
Request buka record CCTV analog |
Buka record cctv analog kedatangan jam 9:14 tanggal 8 november 2022 |
| 15 November, 2022 |
Novitayanti |
Edit konfirmasi |
Edit M/TRAN/22/08/0317 bank 11201934 ganti Ctk dari 0 menjadi 3 |
| 15 November, 2022 |
Novitayanti |
Edit konfirmasi |
Edit M/CASH/22/07/0064 bank 11201934 ganti Ctk dari 0 menjadi 3 |
| 15 November, 2022 |
Novitayanti |
Edit konfirmasi |
Edit M/CASH/22/09/0042 bank 11201934 ganti Ctk dari 0 menjadi 3 |
| 15 November, 2022 |
Novitayanti |
Edit konfirmasi |
Edit M/TRAN/22/08/0148 bank 11201934 ganti Ctk dari 0 menjadi 3 |
| 15 November, 2022 |
Novitayanti |
Edit konfirmasi |
Edit M/CASH/22/07/0017 bank 11201934 ganti Ctk dari 0 menjadi 3 |
| 15 November, 2022 |
Novitayanti |
Edit konfirmasi |
Edit M/CASH/22/07/0016 bank 11201934 ganti Ctk dari 0 menjadi 3 |
| 14 November, 2022 |
Novitayanti |
Request delete M/TRAN/22/08/0317 |
Delete M/TRAN/22/08/0317 di TTSMAS.DBF dan TTSDET.DBF |
| 14 November, 2022 |
Novitayanti |
Request delete M/CASH/22/07/0064 |
Delete M/CASH/22/07/0064 di TTSMAS.DBF dan TTSDET.DBF |
| 14 November, 2022 |
Novitayanti |
Request delete M/CASH/22/09/0042 |
Delete M/CASH/22/09/0042 di TTSMAS.DBF dan TTSDET.DBF |
| 14 November, 2022 |
Novitayanti |
Request delete M/TRAN/22/08/0148 |
Delete M/TRAN/22/08/0148 di TTSMAS.DBF dan TTSDET.DBF |
| 14 November, 2022 |
Novitayanti |
Request delete M/CASH/22/07/0017 |
Delete M/CASH/22/07/0017 di TTSMAS.DBF dan TTSDET.DBF |
| 14 November, 2022 |
Novitayanti |
Request delete M/CASH/22/07/0016 |
Delete M/CASH/22/07/0016 di TTSMAS.DBF dan TTSDET.DBF |
| 14 November, 2022 |
Novitayanti |
Request delete TAN/22/08/0317 |
Delete TAN/22/08/0317 di PIMAS.DBF |
| 12 November, 2022 |
Dicky Bastian Rachmat |
Foward UPS PT. AI ke service center |
- |
| 09 November, 2022 |
Rike Yulita |
Error laporan juli s/d oktober 2022 |
Foward ke pak benny, kirimkan folder data dan folder 2022 serta file excel |
| 09 November, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: Infinix-HOT-11 IP Address: 192.168.3.165/46:0F:95:C8:56:67 |
| 09 November, 2022 |
Ita Susana Dewi |
Request koneksi WIFI |
Koneksikan Hostname: LAPTOP-5G38Q8GU D0:C5:D3:12:65:1F limit 128Kbps |
| 09 November, 2022 |
Ahmad Zaini NH |
Printer L3110 papper jam |
Maintenance printer, bersihkan sisa kertas yang menyangkut di roll |
| 09 November, 2022 |
Ita Susana Dewi |
Data ESPT 4 ayat 2 |
Mapping ke data espt$ |
| 08 November, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: OPPO-A54 IP Address: 192.168.3.244/F6:A4:58:B9:87:3F |
| 08 November, 2022 |
Gideon Risky Stevano |
Request reset password email |
Reset password email hrd@pgc.co.id |
| 07 November, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Host: (null) IP Address: 192.168.4.104/5A:ED:BE:76:E1:01 |
| 07 November, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Host: V2040 IP Address: 192.168.3.185/1A:CF:61:CA:F2:CE |
| 07 November, 2022 |
Dicky Bastian Rachmat |
Request PIN telepon |
Reset PIN telepon |
| 04 November, 2022 |
Departemen IT |
Syncronize Data Server Mint |
Syncronize data server mint tanggal 03/11/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 04 November, 2022 |
Departemen IT |
Syncronize Data Server Ubuntu |
Syncronize program dan data server ubuntu tanggal 03/11/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 03 November, 2022 |
Khristianingrum Rambu Ngana |
Tidak bisa printing ke EPSON L3210 |
Matikan router yang terkoneksi ke printer EPSON L3210, tunggu 10detik dan nyalakan kembali. |
| 03 November, 2022 |
Departemen IT |
Backup Data Server |
Backup program dan data server ubuntu tanggal 02/11/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 03 November, 2022 |
Departemen IT |
Backup Data Server |
Backup data server mint tanggal 02/11/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 03 November, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: Galaxy-J7-Pro IPAddress: 192.168.4.121/C0:87:EB:80:2D:E1 |
| 03 November, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: android-67f124680483b37e IPAddress: 192.168.4.103/E4:C4:83:43:8B:D5 |
| 03 November, 2022 |
Ita Susana Dewi |
Install eSPT 4 Ayat (2) v1.0 |
Install eSPT 4 Ayat (2) v1.0, Koneksikan database WCS eSPT_4a2v1-REV MADYA-2.mdb |
| 03 November, 2022 |
Ita Susana Dewi |
Installasi eSPT 4 Ayat (2) v2.1.1.0 |
Install eSPT 4 Ayat (2) v2.1.1.0, Install Microsoft Access Database Engine 2007, Koneksikan database kosong |
| 03 November, 2022 |
Yuli Eka Yanti |
Microsoft excel selalu menutup |
Re-aktivasi Microsoft office 2016 menggunakan KMSpico |
| 02 November, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: V2108 IPAddress: 192.168.4.118/3E:AA:E3:BB:82:12 |
| 02 November, 2022 |
Mia Danuranti |
Request buka record CCTV analog oleh Ibu Mia |
Buka record CCTV arah pintu R. Direksi jam 12.40 s/d 14:00 |
| 02 November, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: android-7d035da20cb22621 IPAddress: 192.168.4.154/1C:77:F6:ED:53:A6 |
| 02 November, 2022 |
Novitayanti |
Request delete AB-1010942 |
Delete AB-1010942 entry pendapatan lain-lain detail dan master. |
| 02 November, 2022 |
Novitayanti |
Request delete M/BCA4/22/10/0004 |
Delete entry voucher M/BCA4/22/10/0004 |
| 02 November, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: Galaxy-Note5 IPAddress: 192.168.3.108/AC:5F:3E:02:AC:62 |
| 01 November, 2022 |
Rike Yulita |
PC tidak ada suara |
Reinstall driver sound |
| 01 November, 2022 |
Yugous Nova S. |
Aktivasi Microsoft Office 2013 |
Aktivasi menggunakan KM Spico |
| 31 October, 2022 |
Fransiska |
Request akses TIKTOK untuk sementara |
Enable full akses WCS-MANAGER |
| 31 October, 2022 |
Ita Susana Dewi |
Request koneksi WIFI Sekertaris Bu Tety |
Koneksikan ke WCS-BOD |
| 31 October, 2022 |
Fransiska |
Delete Titipan TAN/22/10/0211 |
Delete Titipan TAN/22/10/0211 di PIMAS.DBF |
| 31 October, 2022 |
Fransiska |
Delete Titipan TAN/22/10/0208 |
Delete Titipan TAN/22/10/0208 di PIMAS.DBF |
| 31 October, 2022 |
Fransiska |
Delete Titipan TAN/22/10/0206 |
Delete Titipan TAN/22/10/0206 di PIMAS.DBF |
| 31 October, 2022 |
Ita Susana Dewi |
File excel tidak bisa diedit |
Klik ENABLE EDITING pada file .xlsx |
| 31 October, 2022 |
Ita Susana Dewi |
Aktivasi Microsoft Office 2016 |
Aktivasi menggunakan KM Spico |
| 27 October, 2022 |
Dicky Bastian Rachmat |
Pengecekan jaringan R. Dealing baru PT. WCS |
Pengecekan jaringan data dan jaringan telepon ruang dealing |
| 27 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: OPPO-A96 IP Address: 192.168.3.170/72:E5:12:6D:F7:A3 |
| 27 October, 2022 |
Septi Erawati Kristini |
Hasil printout tidak jelas |
Isi tinta EPSON L3100 - Flush ink |
| 26 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 26/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 26 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 26/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 25 October, 2022 |
Departemen IT |
Backup Data |
Backup program dan data server ubuntu tanggal 25/10/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 25 October, 2022 |
Departemen IT |
Backup Data |
Backup data server mint tanggal 25/10/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 25 October, 2022 |
Rike Yulita |
Jaringan offline |
re-plug RJ45 |
| 25 October, 2022 |
Dany Aji Nagara |
Komputer tidak menyala |
Cek power soket |
| 25 October, 2022 |
Rike Yulita |
Jaringan offline |
re-crimping RJ45 |
| 24 October, 2022 |
Departemen IT |
Jaringan PT.WCS down |
Ganti switch di IT PT.PGC dan pisahkan jaringan CCTV di PT. WCS |
| 24 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: Galaxy-S8 IP Address: 192.168.3.169/30:07:4D:0F:A1:5A |
| 23 October, 2022 |
Departemen IT |
Syncronize Data Server Mint |
Syncronize data server mint tanggal 21/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 23 October, 2022 |
Departemen IT |
Syncronize Data Server Ubuntu |
Syncronize program dan data server ubuntu tanggal 21/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 22 October, 2022 |
Departemen IT |
Pemindahan CCTV dari PT. PGC ke PT. WCS |
Pemasangan CCTV dari ruang promosi PT. PGC ke lorong arah ke pintu PT. PGC di PT. WCS |
| 22 October, 2022 |
Departemen IT |
Backup Data Server |
Backup program dan data server ubuntu tanggal 21/10/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 22 October, 2022 |
Departemen IT |
Backup Data Server |
Backup data server mint tanggal 21/10/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 21 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: OPPO-A96 IP Address: 192.168.3.170/72:E5:12:6D:F7:A3 |
| 21 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: Galaxy-A5-2017 IP Address: 192.168.3.146/C0:87:EB:6E:FF:A5 |
| 21 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: M2101K6G IP Address: 192.168.3.133/04:E5:98:3C:DE:CC |
| 20 October, 2022 |
Eprilia Mumtahanah |
Request record CCTV ruang HRD |
Buka record CCTV tanggal 20/10/2022 jam 11:45 ruang dept. HRD |
| 20 October, 2022 |
Departemen IT |
Pemindahan CCTV dari PT. PGC ke PT. WCS |
Pemasangan CCTV dari depan IT PT. PGC ke lorong arah ke pantry PT. WCS |
| 20 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: OPPO-A3s IP Address: 192.168.3.196/84:6F:CE:2C:52:7F |
| 20 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: M2004J19C-Redmi9 IP Address: 192.168.4.183/0E:54:C4:3D:D9:30 |
| 20 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 19/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 20 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 19/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 20 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: M2101K7BNY IP Address: 192.168.4.195/C6:7F:C7:F7:A6:2C |
| 20 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: iPhone-nanik IP Address: 192.168.3.217/C0:B6:58:56:09:C0 |
| 19 October, 2022 |
Yuli Eka Yanti |
Error mapping ke share_accounting$ |
Arahkan ke ke drive list di My Computer |
| 19 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 18/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 19 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 18/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 19 October, 2022 |
Delfina Ramadhanty |
Request delete SW-0006347 modul entry sewa |
Delete SW-0006347 dimodul entry sewa |
| 18 October, 2022 |
Maissdah Sari |
Printer Epson L1300 Error |
Recomendasikan untuk reset waisted inkpad |
| 18 October, 2022 |
Novitayanti |
Request Delete AB-1010942 pada modul Entry Pendapatan Lain-Lain |
Delete AB-1010942 detail-master pada modul entry pendapatan lain-lain |
| 18 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: A02s-milik-ROSEN IP Address: 192.168.3.207/52:AC:EE:8E:B7:E3 |
| 18 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 17/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 18 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 17/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 18 October, 2022 |
Khristianingrum Rambu Ngana |
Hasil printout bergaris |
Maintenance printer - Head cleaning |
| 17 October, 2022 |
Gideon Risky Stevano |
Error kirim email ke domain hotmail |
Foward ke masterweb.com |
| 17 October, 2022 |
Novitayanti |
Request Delete AB-1010930 pada modul Entry Pendapatan Lain-Lain |
Delete AB-1010930 detail - master pada modul entry pendapatan lain-lain |
| 17 October, 2022 |
Fransiska |
Request delete titipan TAN/22/10/0118 |
Delete TAN/22/10/0118 pada PIMAS.DBF |
| 17 October, 2022 |
Nofianti Solika |
Tidak bisa save file .xls |
Save ke local my document , restart PC lalu save as ke server |
| 17 October, 2022 |
Dame Laura Simanjuntak |
Print Sewa unit LLG-293 batal |
Unit LLG-293C masih muncul di print sewa batal padahal sudah tidak batal. Solusi: Rename LLG-293C SW-0005261 menjadi LLG-293C.C agar SW-0005261 berpasangan dengan SW-0005261-RA di SEWA.DBF |
| 17 October, 2022 |
Khristianingrum Rambu Ngana |
Kertas printer L3210 nyangkut |
Troubleshooting printer |
| 17 October, 2022 |
Rosriani Gea |
Backup Data |
Backup foto dari smartphone ke D:Foto |
| 17 October, 2022 |
Eprilia Mumtahanah |
Request uninstall Microsoft office 2007 |
Uninstall microsoft office 2007. Set default open with .xls file ke microsoft office 2016 |
| 17 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: OPPO-A96 IP Address: 192.168.3.170/72:E5:12:6D:F7:A3 |
| 16 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 14/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 16 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 14/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 15 October, 2022 |
Departemen IT |
Backup Data |
Backup program dan data server ubuntu tanggal 14/10/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 15 October, 2022 |
Departemen IT |
Backup Data |
Backup data server mint tanggal 14/10/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 14 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: realme-3 IP Address: 192.168.3.213/DE:0E:11:8C:71:9E |
| 14 October, 2022 |
Sarah Elsa |
Hasil printout tidak jelas |
Rubah quality printer epson L1800 dari DRAFT menjadi HIGH |
| 14 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: V2109 IP Address: 192.168.3.116/CA:48:02:ED:0F:36 |
| 14 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: M2102J20SG IP Address: 192.168.3.248/04:E5:98:3C:19:BA |
| 14 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: OPPO-A3s IP Address: 192.168.3.196/84:6F:CE:2C:52:7F |
| 14 October, 2022 |
Syamsudin |
Request CCTV kedatangan |
Buka record tanggal 03/10/2022 kedatangan jam 9:17 |
| 13 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Syncronize data server mint tanggal 12/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 13 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 12/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 13 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: OPPO-A1k IP Address: 192.168.3.197/C4:E1:A1:EB:70:FF |
| 13 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Hostname: (null) IP Address: 192.168.4.174/4A:7F:B2:35:9E:8A |
| 12 October, 2022 |
Rike Yulita |
Error "Koneksi Anda tidak pribadi" pada browser |
Klik tombol LANJUTKAN |
| 12 October, 2022 |
Novitayanti |
Request Delete AB-1010903 pada modul Entry Pendapatan Lain-Lain |
Delete detail-master modul entry pendapatan lain-lain AB-1010903 |
| 12 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: android-1cf79ebc7305a9cb IP Address: 192.168.3.251/1C:77:F6:E5:47:A9 |
| 12 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: OPPO-F7 IP Address: 192.168.3.142/DA:1E:EB:11:8E:E3 |
| 12 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: OPPO-A3s IP Address: 192.168.3.196/84:6F:CE:2C:52:7F |
| 12 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 11/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 12 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 11/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 12 October, 2022 |
Yuli Eka Yanti |
Kecepatan internet lambat |
Naikkan kecepatan download Hostname: NB-094 IP Address: 192.168.3.182/98:3B:8F:FB:95:AF dari 128 KB/s menjadi UNLIMITED |
| 11 October, 2022 |
Departemen IT |
Backup Data |
Backup data server mint tanggal 11/10/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 11 October, 2022 |
Departemen IT |
Backup Data |
Backup program dan data server ubuntu tanggal 11/10/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 11 October, 2022 |
Fransiska |
Error "File access denied" program WCS |
press ignored button, remapping WCS$ |
| 10 October, 2022 |
Indriyani Wijaya |
File .xls tidak dapat dibuka |
Save as file .xlsx ke versi lama .xls |
| 10 October, 2022 |
Khristianingrum Rambu Ngana |
File .xls tidak dapat diedit |
Permasalahan ada pada file .xls yang digenerate oleh program WCS menggunakan versi Microsoft excel versi lama. Solusi sementara install Ms. Office 2007 berdampingan dengan Ms. Office 2016. Permasalahan ini sudah di foward ke Pak. Benny (Programmer) |
| 10 October, 2022 |
Novitayanti |
Request edit Entry Jurnal Voucher K/BCN3/22/09/0016 |
Edit K/BCN3/22/09/0016. PT. WCS ganti ke PT. PGC. Keterangan ganti ke PINBUK ATAS PENGEMBALIAN HUTANG PGC |
| 10 October, 2022 |
Novitayanti |
Request edit Entry Jurnal Voucher K/BCN3/22/09/0015 |
Edit K/BCN3/22/09/0015. PT. WCS ganti ke PT. PGC. Keterangan ganti ke PINBUK ATAS PENGEMBALIAN HUTANG PGC |
| 10 October, 2022 |
Novitayanti |
Request edit Entry Jurnal Voucher K/BCN3/22/09/0014 |
Edit K/BCN3/22/09/0014. PT. WCS ganti ke PT. PGC. Keterangan ganti ke PINBUK ATAS PENGEMBALIAN HUTANG PGC |
| 10 October, 2022 |
Novitayanti |
Request edit Entry Jurnal Voucher K/BCN3/22/09/0013 |
Edit K/BCN3/22/09/0013. PT. WCS ganti ke PT. PGC. Keterangan ganti ke PINBUK ATAS PENGEMBALIAN HUTANG PGC |
| 10 October, 2022 |
Novitayanti |
Request edit Entry Jurnal Voucher K/BCN3/22/09/0012 |
Edit K/BCN3/22/09/0012. PT. WCS ganti ke PT. PGC. Keterangan ganti ke PINBUK ATAS PENGEMBALIAN HUTANG PGC |
| 10 October, 2022 |
Novitayanti |
Request edit Entry Jurnal Voucher K/BCN3/22/09/0011 |
Edit K/BCN3/22/09/0011PT. WCS ganti ke PT. PGC. Keterangan ganti ke PINBUK ATAS PENGEMBALIAN HUTANG PGC |
| 10 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 09/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 10 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 09/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 07 October, 2022 |
Nofianti Solika |
Installasi Windows 7 64Bit |
Install ulang Windows 7, Install aplikasi perkantoran dan Mapping drive ke wcs$, wcs-inv$, nofi$, sharing_finance$, dan cashflow$. Mapping printer ke 192.168.0.61 dan 192.168.0.63. Install driver printer. |
| 07 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 06/10/2022 ke Windows Server, PC IT |
| 07 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 06/10/2022 ke Windows Server, PC IT |
| 07 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: vivo-1904 IP Address: 192.168.3.161/3A:80:46:B1:68:23 |
| 07 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: realme-narzo-30A IP Address: 192.168.3.147/EA:68:49:94:C2:2E |
| 07 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: vivo-1935 IP Address: 192.168.3.198/12:21:11:D1:85:10 |
| 07 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Galaxy-A03s IP Address: 192.168.3.104/DE:4E:C4:6C:BA:35 |
| 07 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Galaxy-A30s IP Address: 192.168.4.123/A4:D9:90:E2:27:F7 |
| 06 October, 2022 |
Nofianti Solika |
Nominal di entry invoice bintang (*) |
Foward ke pak benny untuk di lakukan update program modul invoice |
| 06 October, 2022 |
Distani Indah Sari |
Monitor tidak menyala |
Konektor listrik dari pc ke monitor kendur. |
| 06 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 05/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 06 October, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 05/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 06 October, 2022 |
Departemen IT |
Syncronize data |
Syncronize data efaktur (Laptop Ita) tanggal 05/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 06 October, 2022 |
Departemen IT |
Syncronize data |
Syncronize data PC Sales tanggal 05/10/2022 ke Server Mint |
| 06 October, 2022 |
Departemen IT |
Syncronize data |
Syncronize data accounting PGC (PC Riani) tanggal 05/10/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 05 October, 2022 |
Novitayanti |
Request delete setoran tak terdeteksi TAN/22/09/0107 |
Delete TAN/22/09/0107 di PIMAS.DBF |
| 05 October, 2022 |
Novitayanti |
Request delete setoran tak terdeteksi TAN/22/09/0106 |
Delete TAN/22/09/0106 di PIMAS.DBF |
| 05 October, 2022 |
Fransiska |
Request delete TAN/22/09/0280 |
Delete TAN/22/09/0280 di PIMAS.DBF |
| 05 October, 2022 |
Fransiska |
Request delete Entry TTS M/TRAN/22/09/0280 |
Delete M/TRAN/22/09/0280 di TTSMAS.DBF dan TTSDET.DBF |
| 05 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: OPPO-F7 IP Address: 192.168.3.142/DA:1E:EB:11:8E:E3 |
| 04 October, 2022 |
Khristianingrum Rambu Ngana |
Error file Microsoft Office "CORRUPT" |
Uninstall Microsoft Office 2007 - Install Microsoft Office 2016. Aktivasi Microsoft Office 2016. |
| 04 October, 2022 |
Dame Laura Simanjuntak |
Sewa SW-0006077-RA sudah reschedule tapi tombol batal tidak berfungsi |
Edit database SEWA.DBF , BROWSE FOR NOMORSP="SW-0006077-RA" ubah mutasi dari 1 menjadi 0 agar tombol BATAL aktif. |
| 04 October, 2022 |
Khristianingrum Rambu Ngana |
Kursor windows 7 error |
Restart PC |
| 04 October, 2022 |
Khristianingrum Rambu Ngana |
Tidak bisa print ke printer L1800 PT. PGC |
Koneksikan ke 192.168.0.46. Install driver Epson L1800. Test printing. |
| 04 October, 2022 |
Fauzi Miftah Irham |
Request CCTV kedatangan |
Buka record CCTV analog tanggal 19/09/2022 jam 09:09 |
| 04 October, 2022 |
Departemen IT |
Backup Data |
Backup program dan data server ubuntu tanggal 03/10/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 04 October, 2022 |
Departemen IT |
Backup Data |
Backup data server mint tanggal 03/10/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 03 October, 2022 |
Andry Cahaya |
Kecepatan internet lambat |
Set koneksi download UNLIMITED untuk Hostname: WCS-Andry-PC IP Address: 192.168.3.221/74:DE:2B:AA:4F:20 |
| 03 October, 2022 |
Ita Susana Dewi |
Request CCTV kepulangan |
Buka record CCTV analog tanggal 22/09/2022 |
| 03 October, 2022 |
Diyah Susilowati |
Microsoft Office 2019 Error Product Key |
Aktivasi microsoft office 2019 |
| 03 October, 2022 |
Susanty |
Tidak bisa print |
Disable koneksi VPN. Test printing. |
| 03 October, 2022 |
Khristianingrum Rambu Ngana |
Tidak bisa buka .PDF di smartphone |
Set .PDF reader dari microsoft menjadi google drive. Set default reader. |
| 03 October, 2022 |
Khristianingrum Rambu Ngana |
Smartphone tidak terkoneksi ke internet |
Pengecekan Hostname: Galaxy-A12 IP Address: 192.168.3.213/68:BF:C4:F9:72:78, Delete jaringan lain selain WCS-MANAGER. Restart smartphone. |
| 03 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: 21061119AG IP Address: 192.168.3.176/5C:D0:6E:02:36:CE |
| 03 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: vivo-1935 IP Address: 192.168.4.128/56:43:C9:AD:24:6F |
| 03 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: OPPO-A3s IP Address: 192.168.3.196/84:6F:CE:2C:52:7F |
| 03 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Redmi5Plus-Redmi IP Address: 192.168.4.155/0C:98:38:A1:FF:DB |
| 03 October, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: Redmi8APro-Redmi8APr IP Address: 192.168.3.102/E0:1F:88:70:95:02 |
| 01 October, 2022 |
Departemen IT |
Backup Data |
Backup data server mint tanggal 30/09/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 01 October, 2022 |
Departemen IT |
Backup Data |
Backup program dan data server ubuntu tanggal 30/09/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 30 September, 2022 |
Departemen IT |
Syncronize data |
Syncronize data PC Sales tanggal 29/09/2022 ke Server Mint |
| 30 September, 2022 |
Departemen IT |
Syncronize data |
Syncronize data efaktur (Laptop Ita) tanggal 29/09/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 30 September, 2022 |
Departemen IT |
Syncronize data |
Syncronize data accounting PGC (PC Riani) tanggal 29/09/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 29 September, 2022 |
Tety K. Wijaya |
Pengecekan Koneksi Internet WCS-BOD |
Delete saved wifi connection di laptop LAPTOP-T8GVR5FV |
| 29 September, 2022 |
Gideon Risky Stevano |
Laptop Ibu Tety koneksi internet lemot |
Set download hostname: LAPTOP-T8GVR5FV di WCS-BOD menjadi Unlimited |
| 29 September, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir Hostname: Galaxy-A22 IP Address: 192.168.4.170/2A:3C:58:47:36:39 |
| 29 September, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 28/09/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 29 September, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 28/09/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 28 September, 2022 |
Khristianingrum Rambu Ngana |
Installasi printer EPSON L3210 |
Koneksikan PC ke 192.168.0.47, install driver epson L3210 |
| 28 September, 2022 |
Dicky Bastian Rachmat |
Request CCTV kedatangan |
Buka record CCTV analog tanggal 09/09/2022 jam 09:15 |
| 28 September, 2022 |
Khristianingrum Rambu Ngana |
Installasi Windows 7 64Bit |
Format Harddisk, downgrade Windows 11 menjadi Windows 7. |
| 28 September, 2022 |
Purwo Widodo |
Request CCTV kepulangan |
Buka record CCTV analog tanggal 20/09/2022 jam 18:12 |
| 28 September, 2022 |
Indri Yohana L |
Request akses internet |
Koneksikan laptop ke WCS-MANAGER |
| 28 September, 2022 |
Nofianti Solika |
Installasi printer EPSON LQ-2180 |
Koneksikan printer di 192.168.0.63, install printer driver EPSON LQ-2180 |
| 27 September, 2022 |
Khristianingrum Rambu Ngana |
Program wcs loading |
Stop backup server ubuntu. |
| 27 September, 2022 |
Yuli Eka Yanti |
Print dokumen . PDF |
Print dokumen . PDF |
| 27 September, 2022 |
Shienny Yunita Hasibuan |
Printout printer bergaris / tidak jelas |
Remote via anydesk, maintenance printer - head cleaning. |
| 27 September, 2022 |
Khristianingrum Rambu Ngana |
Error perhitungan denda unit LLG-09VM.D |
Konfirmasikan ke departemen finance no kwitansi: K-21/08/00288, Delete Entry pendapatan lain-lain AB-1009333 di database PITRAN1.DBF dan PITRAN2.DBF |
| 27 September, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: OPPO-A3s IP Address: 192.168.3.196/84:6F:CE:2C:52:7F |
| 27 September, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Block hostname: LAPTOP-EJ0S167S IP Address: 192.168.3.245/28:39:26:9A:72:2F |
| 27 September, 2022 |
Departemen IT |
Backup Data |
Backup data server mint tanggal 26/09/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 27 September, 2022 |
Departemen IT |
Backup Data |
Backup program dan data server ubuntu tanggal 26/09/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 27 September, 2022 |
Nofianti Solika |
Pemasangan catridge HP 678 |
Pemasangan catridge HP 678 warna hitam dan tri-color |
| 26 September, 2022 |
Khristianingrum Rambu Ngana |
Program error loading |
Restart server Ubuntu |
| 26 September, 2022 |
Putri Oetami H. |
Request akses record CCTV |
Buka record CCTV kepulangan tanggal 21/09/2022 jam 19:13 |
| 26 September, 2022 |
Khristianingrum Rambu Ngana |
PC Error CPU Over Voltage |
Press F1 to resume |
| 25 September, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 24/09/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 25 September, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 24/09/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 23 September, 2022 |
Dame Laura Simanjuntak |
Error aktivasi Microsoft Office 2019 |
Downgrade dari Ms. Office 2019 menjadi Ms. Office 2016 dan aktivasi offline. |
| 23 September, 2022 |
Departemen Admin Marketing |
Pemasangan printer Epson L1300 |
Pemasangan printer Epson L1300 setelah diperbaiki error ink dan papper button blinking |
| 23 September, 2022 |
Nofianti Solika |
Installasi aplikasi perkantoran |
Install program office, program WCS, PDF reader, antivirus, dan sharing printer dan data mapping. |
| 23 September, 2022 |
Nofianti Solika |
Policy error windows 11 |
Downgrade windows 11 menjadi windows 7 64bit. |
| 22 September, 2022 |
Departemen IT |
Pemasangan CCTV R. Accounting |
Pemasangan dan konfigurasi CCTV DLINK ruangan Accounting |
| 22 September, 2022 |
Rosriani Gea |
Tidak bisa print Epson L360 |
Printer belum dinyalakan. Turn On tombol power. |
| 22 September, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 21/09/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 22 September, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 21/09/2022 ke Windows Server, PC IT, external drive dan NAS. |
| 22 September, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: OPPO-F7 IP Address: 192.168.3.142/DA:1E:EB:11:8E:E3 |
| 22 September, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: M2101K6G IP Address: 192.168.3.133/04:E5:98:3C:DE:CC |
| 21 September, 2022 |
Dame Laura Simanjuntak |
Request printer pengganti untuk A3 |
Koneksikan PC ke 192.168.0.31 printer Epson L1300 |
| 21 September, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: A02s-milik-ROSEN IP: 192.168.3.207/52:AC:EE:8E:B7:E3 |
| 21 September, 2022 |
Departemen Admin Marketing |
Pengecekan printer Epson L1300 |
Error papper dan ink blinking, foward ke service center setelah tidak berhasil diatasi oleh dept. IT |
| 21 September, 2022 |
Departemen IT |
Backup Data |
Backup program dan data server ubuntu tanggal 20/09/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 21 September, 2022 |
Departemen IT |
Backup Data |
Backup data server mint tanggal 20/09/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 21 September, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: OPPO-A1k IP address: 192.168.3.197/C4:E1:A1:EB:70:FF |
| 20 September, 2022 |
Dame Laura Simanjuntak |
Setting fowarding email |
Foward dari email admin marketing di gmail ke domain pgc |
| 20 September, 2022 |
Dame Laura Simanjuntak |
Request email baru untuk admin marketing |
Create email baru marketing.admpgc |
| 20 September, 2022 |
Departemen IT |
Syncronize Data Server Mint |
Syncronize data server mint tanggal 109/09/2022 ke PC IT, external drive dan NAS. |
| 20 September, 2022 |
Departemen IT |
Syncronize Data Server Ubuntu |
Syncronize program dan data server ubuntu tanggal 19/09/2022 ke PC IT, external drive dan NAS. |
| 20 September, 2022 |
Novitayanti |
Printer L110 inkpad bocor |
Flushing busa inkpad |
| 19 September, 2022 |
Fransiska |
Request delete TAN/22/09/0106 |
Buka database PIMAS.DBF, Delete NOMORSP="TAN/22/09/0106" |
| 19 September, 2022 |
Mia Danuranti |
Persiapan rapat kordinasi direksi |
Copy data presentasi dari z: ke local disk agar tidak terkendala jaringan WIFI |
| 19 September, 2022 |
Novitayanti |
Hasil printout printer L110 tinta hitam tidak keluar |
Maintenance printer - Ink flushing |
| 15 September, 2022 |
Nofianti Solika |
Request sharing cashflow |
Add cashflow$ di mapping drive |
| 15 September, 2022 |
Sarah Elsa |
Add printer EPSON L110 |
Koneksikan printer Epson L110 di 192.168.0.61 |
| 15 September, 2022 |
Nofianti Solika |
Add printer LQ-2180 |
Koneksikan printer LQ-2180 di 192.168.0.61 |
| 15 September, 2022 |
Ita Susana Dewi |
Printer L360 tidak bisa printing |
Restart printer L360 |
| 14 September, 2022 |
Nofianti Solika |
Installasi Windows 11 dan Aplikasi perkantoran |
Partisi SSD dan Install Windows 11, Office 2016, PDF reader, Antivirus, sharing data dan program. |
| 14 September, 2022 |
Novitayanti |
Request delete AB-1010826 |
Delete AB-1010826 modul entry pendapatan lain-lain detail dan master. |
| 14 September, 2022 |
Yuni Lianti |
Error saving file |
Restart switch 16port |
| 14 September, 2022 |
Nofianti Solika |
Penggantian Harddisk menjadi SSD |
Pemasangan SSD di PC No Inventaris: WCS/01CPU/0112/FA/066 |
| 14 September, 2022 |
Nofianti Solika |
Upgrade RAM dari 2GB menjadi 5GB |
Pemasangan RAM 4GB + 1GB PC No Inventaris: WCS/01CPU/0112/FA/066 |
| 13 September, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: vivo-1714 IP: 192.168.3.139 MAC Address: 70:78:8B:C4:F4:07 |
| 12 September, 2022 |
Shienny Yunita Hasibuan |
Testing Mi Security Camera 360 |
Koneksikan xiaomi security camera 360 ke android dan share ke iphone |
| 12 September, 2022 |
Sarah Elsa |
Request buka record CCTV analog |
Buka record tanggal 09/09/2022 jam 9:00 pagi. Screenshot record dan foward ke user. |
| 10 September, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 09/09/2022 ke PC IT, windows server, external drive dan NAS. |
| 10 September, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 09/09/2022 ke PC IT, windows server, external drive dan NAS. |
| 09 September, 2022 |
Nofianti Solika |
Windows 7 lag |
Setelah dilakukan pengecekan, harddisk dalam status CAUTION. |
| 09 September, 2022 |
Dicky Bastian Rachmat |
Recovery data D |
Recovery data yang terhapus menggunakan aplikasi Easeus |
| 09 September, 2022 |
Dicky Bastian Rachmat |
Upgrade sistem operasi |
Upgrade laptop dari Windows 10 menjadi Windows 11 |
| 09 September, 2022 |
Khristianingrum Rambu Ngana |
Printer L3210 papper jam |
Maintenance printer - Keluarkan kertas nyangkut dan head cleaning. |
| 08 September, 2022 |
Departemen IT |
Backup data Server Mint |
Backup data server mint tanggal 07/09/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 08 September, 2022 |
Departemen IT |
Backup data Server Ubuntu |
Backup program dan data server ubuntu tanggal 07/09/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 08 September, 2022 |
Yugous Nova S. |
Tidak bisa internet |
Temporary koneksikan ke WCS-MANAGER untuk internet dan switch ke WCS-STAFF untuk jaringan lokal dan printer. |
| 07 September, 2022 |
Departemen IT |
Blokir illegal akses ke WIFI |
Blokir hostname: LAPTOP-T8GVR5FV IP Address: 192.168.4.116 MacAddress: 98:2C:BC:D0:EC:5B |
| 07 September, 2022 |
Departemen IT |
Blokir illegal akses ke WIFI |
Blokir hostname: OPPO-A3s IP Address: 192.168.3.196 MacAddress: 84:6F:CE:2C:52:7F |
| 07 September, 2022 |
Departemen IT |
Blokir illegal akses ke WIFI |
Blokir hostname: Infinix-HOT-11 IP Address: 192.168.3.165 MacAddress: 46:0F:95:C8:56:67 |
| 06 September, 2022 |
Departemen IT |
Foward faktur pajak domain pgc.co.id |
Foward Kode dan Nomor Seri Faktur Pajak : 010.006-22.29266013 domain pgc.co.id ke departemen finance (mba reni) PT. Prima Graha Citra |
| 06 September, 2022 |
Departemen IT |
Blokir illegal akses ke WIFI |
Blokir hostname: Redmi5A-Redmi IP address: 192.168.3.178 MACAddress: 0C:98:38:97:AB:09 |
| 06 September, 2022 |
Yuli Eka Yanti |
Edit .PDF file |
Convert .PDF file ke .docx , Edit file body dan header. |
| 05 September, 2022 |
Departemen IT |
Blokir illegal akses ke WIFI |
Blacklist Hostname: OPPO-A3s IP: 192.168.3.196/84:6F:CE:2C:52:7F |
| 05 September, 2022 |
Ita Susana Dewi |
Adobe acrobat reader DC 32bit auto update 64bit |
Windows + R keys to open run command., services. , Double click to open "Adobe Acrobat Update Service" properties (AdobeARMservice)., Set the Startup type to Disabled., |
| 05 September, 2022 |
Septi Erawati Kristini |
Hasil printing blank |
Maintenance printer - ink flushing |
| 05 September, 2022 |
Ita Susana Dewi |
File .PDF tidak bisa diedit |
Uninstall adobe acrobat reader 64bit. Install adobe acrobat reader 32 bit. |
| 05 September, 2022 |
Yunianto |
Request akses internet HP Redmi Note 5 |
Unblok MAC Address: 192.168.3.167/0C:98:38:16:16:FF . Koneksikan ke access point: WCS |
| 04 September, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 03/09/2022 ke PC IT, windows server (fail), external drive dan NAS. |
| 04 September, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 03/09/2022 ke PC IT, windows server (fail), external drive dan NAS. |
| 02 September, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 01/09/2022 ke PC IT, windows server, external drive dan NAS. |
| 02 September, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 01/09/2022 ke PC IT, windows server, external drive dan NAS. |
| 02 September, 2022 |
Yunianto |
Request koneksi internet hotspot WCS |
Koneksikan android ke hotspot WCS ip: 192.168.3.167 |
| 02 September, 2022 |
Syamsudin |
Android |
Transfer file .mp3 dari android lama ke android baru. |
| 02 September, 2022 |
Nofianti Solika |
Update program WCS Invoice |
Replace semua file didalam folder WCS-INVDATA*.* kecuali IVTRAN1.DBF dan IVTRAN2.DBF |
| 02 September, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blokir hostname: M2004J19C-Redmi9 IP: 192.168.4.183 MACAddress: 0E:54:C4:3D:D9:30 |
| 01 September, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Block android-e054ae4c6e47412 192.168.3.207/28:83:35:99:9D:1C |
| 01 September, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Limit ilegal akses LAPTOP-T8GVR5FV 192.168.4.116/98:2C:BC:D0:EC:5B download menjadi 50kbps |
| 01 September, 2022 |
Indri Yohana L |
Request flushing tinta Epson L120 |
Maintenance printer - Inkpad flushing |
| 01 September, 2022 |
Departemen IT |
Backup Data |
Backup data accounting PGC (Riani), data program EFaktur (Ita), dan record CCTV analog 7 hari kebelakang ke windows server dan NAS. |
| 01 September, 2022 |
Departemen IT |
CCTV Analog Error "Windows has recovered from an unexpected shutdown" |
Re launch program NVR5000.exe |
| 01 September, 2022 |
Rosriani Gea |
Pengetesan printer L220 |
Pengetesan printer Epson L220 |
| 01 September, 2022 |
Departemen IT |
Backup Data |
Backup data server tanggal 31/08/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 31 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 30/08/2022 ke PC IT, windows server, external drive dan NAS. |
| 31 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 30/08/2022 ke PC IT, windows server, external drive dan NAS. |
| 30 August, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blok Redmi5A-Redmi 192.168.3.178/0C:98:38:97:AB:09 |
| 30 August, 2022 |
Shienny Yunita Hasibuan |
Request non aktifkan email ian@pgc.co.id |
Plesk - no mailbox aktifasikan. |
| 30 August, 2022 |
Shienny Yunita Hasibuan |
Request delete forward email ian@pgc.co.id |
Plesk - delete foward email account ian@pgc.co.id |
| 30 August, 2022 |
Delfina Ramadhanty |
Request ganti nama sales no sewa: SW-0006284 |
SEWA.DBF, nomorsp="SW-0006284"edit nama sales A01-0054 ARIYANTO WIJAYA menjadi F05-0001 FINA ISMAYANTI |
| 30 August, 2022 |
Delfina Ramadhanty |
Request ganti nama sales no booking: 1006784 |
PJBOOK.DBF, nomorsp="BK-10106784"edit nama sales A01-0054 ARIYANTO WIJAYA menjadi F05-0001 FINA ISMAYANTI |
| 30 August, 2022 |
Novitayanti |
Request Delete AB-1010767 pada modul Entry Pendapatan Lain-Lain |
Hapus AB-1010767 pada entry pendapatan lain lain detail dan master. |
| 30 August, 2022 |
Novitayanti |
Request Delete AB-1010766 pada modul Entry Pendapatan Lain-Lain |
Hapus AB-1010766 pada entry pendapatan lain lain detail dan master. |
| 29 August, 2022 |
Novitayanti |
Request Delete AB-1010750 pada modul Entry Pendapatan Lain-Lain |
Delete AB-1010750 detail dan master pada modul entry pendapatan lain-lain program PT. WCS |
| 29 August, 2022 |
Syamsudin |
Request CCTV kepulangan |
Buka record CCTV analog tanggal 25/08/2022. Foward screenshoot ke yang bersangkutan. |
| 29 August, 2022 |
Indriyani Wijaya |
Request CCTV kepulangan |
Buka record CCTV analog tanggal 22/08/2022. Foward screenshoot ke yang bersangkutan. |
| 27 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server Syncronize data server mint tanggal 27/08/2022 ke PC IT, windows server, external drive dan NAS. |
| 27 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 27/08/2022 ke PC IT, windows server, external drive dan NAS. |
| 26 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server Syncronize data server mint tanggal 26/08/2022 ke PC IT, windows server, external drive dan NAS. |
| 26 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 26/08/2022 ke PC IT, windows server, external drive dan NAS. |
| 26 August, 2022 |
Dany Aji Nagara |
File .mp4 tidak bisa di jalankan |
Instal VLC video player versi 32 bit |
| 26 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize program dan data server ubuntu tanggal 25/08/2022 ke windows server, external drive dan NAS. |
| 26 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server mint tanggal 25/08/2022 ke windows server, external drive dan NAS. |
| 26 August, 2022 |
Departemen IT |
Backup Data |
Backup data server mint tanggal 25/08/2022 departemen accounting, hrd, fiskal dan sales ke windows server, external drive dan NAS. |
| 26 August, 2022 |
Departemen IT |
Backup Data |
Backup program dan data server ubuntu tanggal 25/08/2022 departemen collection, finance dan marketing ke windows server, external drive dan NAS. |
| 25 August, 2022 |
Novitayanti |
Printer L120 tidak bisa menyala |
Reset board, Replug power socket. |
| 25 August, 2022 |
Khristianingrum Rambu Ngana |
Hasil printout bergaris |
Maintenance printer - ink flushing |
| 25 August, 2022 |
Mia Danuranti |
Error mapping ke sekretaris_pgc$ |
Re-mapping dari 192.168.0.105 ke 192.168.0.109sekretaris_pgc$ |
| 25 August, 2022 |
Ita Susana Dewi |
Error Web-efaktur : NPWP Tidak muncul |
Install sertifikat elektronik di sistem - privacy - security - import sertifikat elektronik |
| 24 August, 2022 |
Riani Nurhayati |
Backup Data Accounting PGC (PC Riani) |
Syncronize data accounting PGC dari 192.168.0.23 ke Linux server, Windows Server dan NAS |
| 24 August, 2022 |
Departemen IT |
Backup Data EFaktur |
Syncronize data efaktur dari 192.168.0.85 ke Linux server, Windows Server dan NAS |
| 24 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server 24/08/2022 ke NAS. |
| 24 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server 24/08/2022 ke Windows Server. |
| 24 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server 24/08/2022 ke External Drive. |
| 24 August, 2022 |
Departemen IT |
Perubahan IP server PGC |
Request perubahan IP 192.168.0.105 menjadi 192.168.0.109 ke IT PGC |
| 24 August, 2022 |
Distani Indah Sari |
Error mapping ke aplikasi pgc$ |
Setting mapping aplikasi ke 192.168.0.109pgc$ |
| 24 August, 2022 |
Khristianingrum Rambu Ngana |
Error mapping ke aplikasi pgc$ |
Setting mapping aplikasi ke 192.168.0.109pgc$ |
| 24 August, 2022 |
Indriani |
Error mapping ke aplikasi pgc$ |
Setting mapping aplikasi ke 192.168.0.109pgc$ |
| 24 August, 2022 |
Fransiska |
Request akses gmail |
Buka akses internet pada mikrotik untuk ip 192.168.0.64 |
| 24 August, 2022 |
Novitayanti |
Request Delete AB-1010748 pada modul Entry Pendapatan Lain-Lain |
Entry pendapatan lain-lain, delete AB-1010748 detail-master |
| 23 August, 2022 |
Departemen IT |
Installasi Windows Server 2022 |
Install windows server 2022, setting user dan file sharing |
| 23 August, 2022 |
Yuli Eka Yanti |
Request remote desktop untuk pc didis |
Setting aplikasi rustdesk pada pc didis |
| 22 August, 2022 |
Yugous Nova S. |
Layar monitor ter-rotate |
Rotate screen 90 derajat |
| 22 August, 2022 |
Novitayanti |
Request delete AB-1010728 |
Delete AB-1010728 entry pendapatan lain-lain detail dan master. |
| 22 August, 2022 |
Khristianingrum Rambu Ngana |
Error Windows 11 |
Update Windows 11 |
| 22 August, 2022 |
Yugous Nova S. |
Harddisk laptop tidak terdeteksi |
Format SSD, install ulang Windows 11 |
| 22 August, 2022 |
Departemen IT |
Request buka record CCTV analog oleh Pak Maruli |
Buka record CCTV analog depan reseptionis jam 15:51 s/d jam 15:58 |
| 22 August, 2022 |
Rosriani Gea |
Microsoft excel tidak bisa print area |
Save file dari xls ke xlsx , print area |
| 22 August, 2022 |
Departemen IT |
Troubleshooting server CCTV analog |
Install ulang windows XP ke Windows 11 |
| 15 August, 2022 |
Emi Rensiana |
Program WCS fiskal tidak bisa ke tahun 2012 |
Relogin program pilih tahun 2021 |
| 15 August, 2022 |
Rike Yulita |
Install aplikasi perkantoran |
Install office 2016, adobe acrobat reader, antivirus. |
| 15 August, 2022 |
Dicky Bastian Rachmat |
Pemasangan dan pengetesan printer Epson L210 |
Testing printing dari 192.168.0.30 (PC Prilly) status offline. Force printing. |
| 15 August, 2022 |
Rike Yulita |
Pengecekan PC |
Install ulang windows 10 menjadi Windows 11. |
| 15 August, 2022 |
Yuli Eka Yanti |
Laptop tidak mau menyala |
Cabut baterai, direct power langsung menggunakan charger. |
| 15 August, 2022 |
Rosriani Gea |
File .PDF loading preview |
Ganti set default .PDF reader dari FOXIT menjadi Adobe Acrobat Reader DC |
| 15 August, 2022 |
Rosriani Gea |
Tidak bisa print |
Set default printer L360 di 192.168.0.82 |
| 13 August, 2022 |
Departemen IT |
Backup Data |
Backup server ubuntu dan server mint dept. Accounting, dept. Admin Marketing, dept. Collection, dept. Finance, dept. Marketing, dept. Sales, dept. IT dan CCTV Analog tanggal 09/08/2022 s/d 12/08/2022 |
| 13 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server 13/08/2022 ke Server Backup 192.168.0.106. |
| 13 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server 13/08/2022 ke External Drive. |
| 13 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server 13/08/2022 ke NAS 192.168.0.1. |
| 12 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data tanggal 12/08/2022 server fiskal (linux mint) dan server WCS (linux ubuntu) ke NAS. |
| 12 August, 2022 |
Dicky Bastian Rachmat |
Pengecekan printer Epson L210 error ink blinking |
Maintenance printer - inkwaspad reset menggunakan aplikasi resetter L210 |
| 11 August, 2022 |
Fransiska |
Entry TTS M/TRAN/22/10/0001 minta dihapus |
Entry TTS delete M/TRAN/22/10/0001 detail dan master. |
| 11 August, 2022 |
Fransiska |
Entry TTS M/TRAN/22/10/0001 salah tanggal |
Buka database TTSMAS.DBF notran="M/TRAN/22/10/0001" rubah tanggal dari 10/10/2022 (tanggal) dan 10/10/2022(tanggal denda) menjadi 10/08/2022 (tanggal) dan 10/08/2022(tanggal denda). |
| 11 August, 2022 |
Dari Setiawan |
Cara login ke WIFI |
Akses ke 192.168.1.1, ganti password di WLAN. |
| 11 August, 2022 |
Dame Laura Simanjuntak |
Windows 11 hang pada waktu restart |
Force restart PC |
| 11 August, 2022 |
Khristianingrum Rambu Ngana |
Error unit LGR-S002 nominal belum pajak 11% di Print Buku Piutang |
Buka database PIMAS.DBF, Hide SW-0006034-0001 nominal 22.500.000, Hide SW-0006034C001 s/d SW-0006034C010 nominal 5.250.000 . Unhide SW-0006034-0001 nominal 22.500.000, Unhide SW-0006034C001 s/d SW-0006034C010 nominal 5.297.727 |
| 11 August, 2022 |
Khristianingrum Rambu Ngana |
Error unit LGR-S002 nama HARYANTO HALIMAN di Print Buku Piutang |
Buka database PEMILIK.DBF. Hide kdpt H-0147 atas nama HARYANTO HALIMAN menjadi kdpt J-0097 JOHANIS RINDANG KAYANTO |
| 10 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server fiskal (linux mint) dan server WCS (linux ubuntu) ke server backup 192.168.0.106. |
| 10 August, 2022 |
Khristianingrum Rambu Ngana |
Request WIFI untuk smartphone Dept. Collection |
Ublock MAC Address 9A:20:17:0B:42:DF. Koneksikan ke WCS-MANAGER |
| 10 August, 2022 |
Novitayanti |
Request delete AB-1010697 |
Delete AB-1010697 pada entry pendapatan lain-lain. |
| 10 August, 2022 |
Abdulloh Rozaq |
Request WIFI untuk smartphone |
Koneksikan ke WCS-STAFF |
| 09 August, 2022 |
Novitayanti |
Error print perhitungan denda unit L3A-012A.W tidak muncul. |
1. Edit TTSDET.DBF NOTRAN="M/TRAN/22/08/0039" unit L3A-012A menjadi L3A-012A.W. 2. EDIT PITRAN1.DBF NOTRAN="AB-1010709" unit L3A-012A menjadi L3A-012A.W. 3. EDIT PIMAS.DBF NOMORSP="AB-1010709" unit L3A-012A menjadi L3A-012A.W. 4. EDIT KWITANSI.DBF NOTRAN="M/TRAN/22/08/0039" unit L3A-012A menjadi L3A-012A.W. |
| 09 August, 2022 |
Novitayanti |
Request penembalian nominal unit L3A-012A.W AB-1010709 Rp. 1295 |
Monitor piutang lain-lain - UPDATE unit L3A-012A.W |
| 09 August, 2022 |
Novitayanti |
Delete M/TRAN/22/08/0040 |
Delete M/TRAN/22/08/0040 Detail-Master |
| 09 August, 2022 |
Ita Susana Dewi |
Tidak bisa terhubung ke share folder di server |
Restart laptop, reconnect mapping ke server 192.168.0.102 |
| 09 August, 2022 |
Distani Indah Sari |
Layar komputer mati |
Kabel power atau kabel VGA bermasalah. Masih dalam pemantauan, sementara di kencangkan dahulu. |
| 09 August, 2022 |
Departemen IT |
Backup CCTV analog |
Delete record 30, 31 juli , dan 1 agustus. Penambahan record tanggal 6,7,8 agustus 2022 |
| 09 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server fiskal (linux ubuntu) ke NAS. |
| 09 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server fiskal (linux mint) ke NAS. |
| 08 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server fiskal (linux ubuntu) ke external drive. |
| 08 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server fiskal (linux mint) ke external drive. |
| 08 August, 2022 |
Departemen IT |
Backup data |
Backup tanggal 08/08/2022 data server fiskal(linux mint), Backup tanggal 08/08/2022 data server fiskal(linux ubuntu). |
| 08 August, 2022 |
Novitayanti |
Request delete AB-1010657 |
Delete AB-1010657 master di PITRAN1.DBF dan detailnya di PITRAN2.DBF |
| 08 August, 2022 |
Khristianingrum Rambu Ngana |
Tidak bisa cari file di mapping |
Restart PC, relogin mapping ke 192.168.0.101 |
| 08 August, 2022 |
Distani Indah Sari |
Setting printer HP Laserjet M101 |
Koneksikan printer HP Laserjet M101 di192.168.0.20 dan install driver. |
| 06 August, 2022 |
Departemen IT |
Backup CCTV analog |
Backup record CCTV analog tanggal 30/07/2022 s/d 05/08/2022 ke external drive |
| 06 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server wcs (linux ubuntu) ke server backup dan NAS |
| 06 August, 2022 |
Departemen IT |
Syncronize data server |
Syncronize data server fiskal (linux mint) ke server backup dan NAS |
| 05 August, 2022 |
Distani Indah Sari |
Layar komputer mati |
Power ke pc kendur |
| 05 August, 2022 |
Departemen IT |
Backup data |
Backup tanggal 05/08/2022 data server fiskal(linux mint), Backup tanggal 05/08/2022 data server fiskal(linux ubuntu) |
| 05 August, 2022 |
Fauzi Miftah Irham |
Request akses record CCTV |
Buka record tanggal 5/8/2022 jam 11:00 s/d 11:30 sudut pantry PT. PGC |
| 05 August, 2022 |
Distani Indah Sari |
Install sistem dan aplikasi perkantoran |
Install Windows 11, Office, program WCS, AI, AUI, SMI |
| 05 August, 2022 |
Rike Yulita |
Internet down |
Trouble pada kabel LAN RJ45 |
| 05 August, 2022 |
Novitayanti |
Request delete AB-1010693 |
Delete AB-1010693 pada entry pendapatan lain-lain |
| 05 August, 2022 |
Distani Indah Sari |
Installasi hardware |
Penggantian harddisk menjadi SSD dan penambahan RAM |
| 04 August, 2022 |
Nanik Sofia |
Error SMTP(-1): Connection to server failed. |
Buat tiket ke masterweb.com |
| 04 August, 2022 |
Novitayanti |
Request Delete AB-1010685 pada modul Entry Pendapatan Lain-Lain |
Entry pendapatan lain-lain: Delete AB-1010685 Detail - Master |
| 04 August, 2022 |
Distani Indah Sari |
Pemeriksaan pc no inventaris: WCS/01CPU/0404/AC/032 |
Pengajuan upgrade harddisk menjadi SSD dan penambahan memori |
| 03 August, 2022 |
Sarah Elsa |
Request delete NV/22/08/0102 |
Delete NV/22/08/0102 pada entry invoice |
| 03 August, 2022 |
Fransiska |
Error Operator/operand type mismatch |
Re-open program WCS |
| 03 August, 2022 |
Ita Susana Dewi |
Updating windows 11 |
|
| 02 August, 2022 |
Fransiska |
Request delete TAN/22/07/0288 |
Buka database PIMAS.DBF, delete TAN/22/07/0288 |
| 02 August, 2022 |
Fransiska |
Request update TAN/22/07/0288 |
Monitor piutang dagang unit L8-888 TAN/22/07/0288, update. |
| 02 August, 2022 |
Fransiska |
Request delete M/TRAN/22/07/0288 |
Buka database TTSMAS.DBF dan TTSDET.DBF, delete TAN/22/07/0288. |
| 02 August, 2022 |
Gideon Risky Stevano |
Request reset password finance.pgc@pgc.co.id |
Generate password untuk account finance.pgc@pgc.co.id pada plesk |
| 01 August, 2022 |
Yuli Merlianti M. |
Dokumen save error (not enough disk space) |
Backup data ke server, clear local drive |
| 01 August, 2022 |
Khristianingrum Rambu Ngana |
Request add printer L1800 pengelola |
Koneksikan printer L1800 di 192.168.0.46 |
| 31 July, 2022 |
Yuli Eka Yanti |
Request Upgrade PC |
Pengajuan upgrade harddisk menjadi SSD dan Tambah memori menjadi 4Gb. |
| 29 July, 2022 |
Novitayanti |
Request delete AB-1010656 |
Delete AB-1010656 Entry pendapatan lain-lain |
| 28 July, 2022 |
Fransiska |
Add entry pendapatan lain-lain AB-1010677 |
Add no kios L01-0929 biaya perj sertifikat kios |
| 27 July, 2022 |
Yuli Eka Yanti |
Battery laptop drop |
Foward ke IT Pakar |
| 27 July, 2022 |
Khristianingrum Rambu Ngana |
Tidak bisa save file excel |
Enable editing, save as excel |
| 25 July, 2022 |
Fransiska |
Windows 11 loading |
Updating Windows 11 |
| 22 July, 2022 |
Rani Farhaniar |
Pengecekan external drive 1 TB |
|
| 22 July, 2022 |
Mia Danuranti |
Error outlook |
SMTP/IMAP oke bisa diakses via web. Outlook error. Foward ke IT PT. PGC |
| 21 July, 2022 |
Theresia Aris |
Request WIFI WCS untuk presentasi |
Koneksikan ke WCS-MANAGER |
| 21 July, 2022 |
Fransiska |
Windows 11 update |
Remind me in 3 days |
| 21 July, 2022 |
Seno Pudjiadi |
Dokumen surat pengajuan |
|
| 21 July, 2022 |
Khristianingrum Rambu Ngana |
Window |
Delete MSCONFIG |
| 20 July, 2022 |
Ita Susana Dewi |
Upgrade Windows 10 menjadi Windows 11 |
|
| 20 July, 2022 |
Shienny Yunita Hasibuan |
Email spam ian@pgc.co.id |
Cek konfigurasi di PLESK |
| 19 July, 2022 |
Indri Yohana L |
Tidak bisa koneksi ke printer L1300 |
Delete windows update. Reconfig printer L120 ke 192.168.0.73. Reconfig printer L1300 ke 192.168.0.74 |
| 19 July, 2022 |
Ita Susana Dewi |
Handphone tidak bisa konek ke WIFI |
|
| 19 July, 2022 |
Dame Laura Simanjuntak |
File .PDF tidak bisa dikasih komen |
Reinstall adobe acrobat reader 32 bit |
| 19 July, 2022 |
Delfina Ramadhanty |
Request flushing printer L120 |
|
| 19 July, 2022 |
Distani Indah Sari |
Printout form BPJS |
|
| 15 July, 2022 |
Indriyani Wijaya |
Layar komputer mati |
Disable sleep pada control panel |
| 15 July, 2022 |
Delfina Ramadhanty |
Mapping ke server error |
Restart PC |
| 15 July, 2022 |
Novitayanti |
Request delete AB-1010629 |
PITRAN1.DBF dan PITRAN2.DBF delete AB-1010629 |
| 15 July, 2022 |
Rike Yulita |
Install PC |
|
| 14 July, 2022 |
Ita Susana Dewi |
Install aplikasi perpajakan |
|
| 14 July, 2022 |
Septi Erawati Kristini |
Printer L3110 bocor |
Bersihkan dan kuras ink pad L3110 |
| 14 July, 2022 |
Novitayanti |
Request edit no entry jurnal voucher K/BCA4/20/02/0002 |
Edit FNTRAN1.DBF ubah no giro dari EM 029719 menjadi ER 567208 |
| 14 July, 2022 |
Septi Erawati Kristini |
Printout printer L3110 bergaris |
Maintenance printer L3110 |
| 13 July, 2022 |
Septi Erawati Kristini |
Request pengisian tinta printer L3100 |
|
| 13 July, 2022 |
Yugous Nova S. |
Install aplikasi perkantoran |
|
| 13 July, 2022 |
Rike Yulita |
Setting LCD Monitor |
Set brightness ke medium |
| 13 July, 2022 |
Yuli Eka Yanti |
Microsoft Office required activation |
Aktivasi MS. Office 2016 |
| 13 July, 2022 |
Indri Yohana L |
Setting printer L1300 ke Laptop |
Koneksikan ke WCS-MANAGER , Install printer di 192.168.0.73 |
| 12 July, 2022 |
Sarah Elsa |
Printer L1800 error |
Reinstall driver Epson L1800 |
| 12 July, 2022 |
Sarah Elsa |
Request koneksikan printer L120 |
Koneksikan ke PC Ibu Vita |
| 11 July, 2022 |
Novitayanti |
Request delete AB-1010487 |
Edit pitran1.DBF, hapus AB-1010487 |
| 11 July, 2022 |
Novitayanti |
Monitor kwitansi unit LLG-293C tidak keluar |
Edit Kwitansi.DBF , hapus tanggal batal |
| 11 July, 2022 |
Khristianingrum Rambu Ngana |
Request print laporan invoice untuk pak Goldmen |
Buka print laporan invoice Entry user atas nama Goldmen |
| 11 July, 2022 |
Khristianingrum Rambu Ngana |
Request pembatalan untuk unit LLG-293 yang sudah dibatalkan |
Ubah Tipe dari B menjadi F unit LLG-293C pada PIMAS.DBF |
| 11 July, 2022 |
Novitayanti |
Printout kwitansi error |
Setting kertas pada printserver untuk kwitansi |
| 11 July, 2022 |
Dicky Bastian Rachmat |
Setting laptop baru ibu Ita |
Laptop battery selesai diservice. Install Windows 11, aplikasi perkantoran dan perpajakan. Setting printer |
| 08 July, 2022 |
Gideon Risky Stevano |
Update program PGC purchasing pajak 11% |
Foward .exe dari pak Beni |
| 08 July, 2022 |
Indriani |
Pemasangan mouse wireless M187 |
|
| 08 July, 2022 |
Emi Rensiana |
Request koneksi WIFI untuk tablet |
Koneksikan tablet ke WCS-MANAGER |
| 07 July, 2022 |
Dicky Bastian Rachmat |
Pemeriksaan PC PT. SPP |
Pemeriksaan power supply |
| 07 July, 2022 |
Khristianingrum Rambu Ngana |
Add mapping baru ke server |
Reconnect Mapping ke 192.168.0.101 |
| 07 July, 2022 |
Indri Yohana L |
Add mapping baru ke server |
Reconnect Mapping ke 192.168.0.101 |
| 07 July, 2022 |
Delfina Ramadhanty |
Add mapping baru ke server |
Reconnect Mapping ke 192.168.0.101 |
| 07 July, 2022 |
Dame Laura Simanjuntak |
Add mapping baru ke server |
Reconnect Mapping ke 192.168.0.101 |
| 07 July, 2022 |
Indriani |
Add mapping baru ke server |
Reconnect Mapping ke 192.168.0.101 |
| 07 July, 2022 |
Dicky Bastian Rachmat |
Konfigurasi laptop baru ibu Ita |
Install Windows 11, aplikasi perkantoran dan aplikasi perpajakan. Setting share printer |
| 06 July, 2022 |
Sarah Elsa |
Request Delete Entry Pendapatan Lain-Lain AB-1010583 |
|
| 06 July, 2022 |
Sarah Elsa |
Request Delete NV/2022/07/0052 |
Edit IVTRAN2.DBF, delete NV/2022/07/0052 |
| 05 July, 2022 |
Wicak Ari Wibowo |
Setting Printer L3210 |
Setting Printer L3210 ke 192.168.0.43 |
| 05 July, 2022 |
Elly Ernawati |
Setting Printer L3210 |
Setting Printer L3210 ke 192.168.0.43 |
| 05 July, 2022 |
Goldmen Agustinus |
Setting Printer L3210 |
Setting Printer L3210 ke 192.168.0.43 |
| 05 July, 2022 |
Seno Pudjiadi |
Setting Printer L3210 |
Setting Printer L3210 ke 192.168.0.43 |
| 05 July, 2022 |
Khristianingrum Rambu Ngana |
Setting Printer L3210 |
Setting Printer L3210 ke 192.168.0.43 |
| 05 July, 2022 |
Nur Hanifah |
Setting Printer L3210 |
Setting Printer L3210 ke 192.168.0.43 |
| 05 July, 2022 |
Indriani |
Setting Printer L3210 |
Setting Printer L3210 ke 192.168.0.43 |
| 05 July, 2022 |
Dicky Bastian Rachmat |
Pemasangan printer L3210 |
Pasang printer di Dept. Collection |
| 05 July, 2022 |
Dicky Bastian Rachmat |
Pemeriksaan PC PT. SPP |
|
| 04 July, 2022 |
Ita Susana Dewi |
Request pemeriksaan mouse no inventaris: WCS/01MSE/1116/CL/078 |
|
| 04 July, 2022 |
Fransiska |
Request pemeriksaan PC no inventaris: WCS/01CPU/0206/FA/017 |
|
| 04 July, 2022 |
Fransiska |
Request pemeriksaan mouse no inventaris: WCS/01MSE/0515/FA/073 |
|
| 04 July, 2022 |
Abdulloh Rozaq |
Request koneksi ke WCS-STAFF |
Setting android untuk wifi WCS-STAFF |
| 04 July, 2022 |
Shienny Yunita Hasibuan |
Setting email ian@pgc.co.id |
Auto delete SPAM email pada PLESK |
| 04 July, 2022 |
Mia Danuranti |
Request finger print pak Ian |
Manual PIN code |
| 04 July, 2022 |
Nofianti Solika |
Error save excel "The disk is full" |
Restart PC, reconnect mapping drive ke 192.168.0.101 |
| 04 July, 2022 |
Fransiska |
Restore TAN/22/06/0319 |
Monitor piutang dagang , update TAN/22/06/0319 |
| 04 July, 2022 |
Sarah Elsa |
Setting program invoice |
set T:wcs-invdeveloper.exe |
| 04 July, 2022 |
Nofianti Solika |
Setting program invoice |
Set T:wcs-invdeveloper.exe |
| 01 July, 2022 |
Khristianingrum Rambu Ngana |
Program internet tidak berjalan |
Shutdown server ubuntu mint karena broadcast sehingga jaringan lag. |
| 01 July, 2022 |
Yuni Lianti |
Request program invoice WCS |
Buat database untuk WCS-INV |
| 01 July, 2022 |
Fransiska |
Request kembalikan TAN/22/06/0156 |
Monitor piutang lain-lain, update TAN/22/06/0156 |
| 01 July, 2022 |
Fransiska |
Request delete M/TTIP/22/06/0041 |
Delete Detail-Master pada Entry TTS |
| 21 April, 2022 |
Dicky Bastian Rachmat |
Request akses internet |
Koneksikan laptop legal ke WCS-BOD |
| 21 April, 2022 |
Yugous Nova S. |
Internet down |
Rekonfigurasi koneksi ke WCS-STAFF |
| 20 April, 2022 |
Fransiska |
Unit L03-0661A kurang bayar |
Buka database TTSMAS.DBF dan TTSDET.DBF, lengkapi kurang bayar 43182 |
| 20 April, 2022 |
Fransiska |
Unit L03-0765 kurang bayar |
Buka database TTSMAS.DBF dan TTSDET.DBF, lengkapi kurang bayar 54546 |
| 19 April, 2022 |
Departemen Marketing PT. WCS |
Printer L3110 error |
Maintenance printer - printer waste inkpad reset |
| 19 April, 2022 |
Sarah Elsa |
Keyboard error |
Replace USB keyboard menggunakan PS2 keyboard |
| 18 April, 2022 |
Dame Laura Simanjuntak |
Printer L1300 error |
readd printer ke 192.168.0.73 dan 192.168.0.74 |
| 18 April, 2022 |
Departemen Marketing PT. WCS |
Printer L3110 bocor |
Reset button error.. hold for 5sec |
| 18 April, 2022 |
Novitayanti |
M/TRAN/22/04/0030 kelebihan nominal |
Buka TTSMAS.DBF dan TTSDET.DBF , delete kredit menjadi 116550 |
| 17 April, 2022 |
Nofianti Solika |
Error PV/2022/04/0013 |
Setting papper untuk invoice dan kwitansi di print server |
| 17 April, 2022 |
Nofianti Solika |
Error PV/2022/04/0009 |
Forward ke pak benny |
| 17 April, 2022 |
Benny Taslim |
Replace developer.exe |
Rename developer.exe lama, replace/copy developer.exe yang baru |
| 17 April, 2022 |
Dame Laura Simanjuntak |
developer.exe error |
Foward ke pak benny |
| 12 April, 2022 |
Fransiska |
Request Delete AB-1010227 pada modul Entry Pendapatan Lain-Lain |
Delete AB-1010227 pada modul entry pendapatan lain-lain detail dan master. |
| 12 April, 2022 |
Ita Susana Dewi |
Komputer emi tidak menyala |
Cek kabel power , kencangkan kabel power. |
| 12 April, 2022 |
Rosriani Gea |
Printer L360 error |
Instal printer L360 ke 192.168.0.80 |
| 11 April, 2022 |
Shienny Yunita Hasibuan |
Request adobe acrobat reader |
Install adobe acrobat reader versi 32bit |
| 11 April, 2022 |
Yuni Lianti |
webmail.pgc.co.id tidak dapat diakses |
Proceed error google crome |
| 11 April, 2022 |
Shienny Yunita Hasibuan |
Request install printer L1300 dept. HRD |
Koneksikan laptop ke printer L1300 di 192.168.0.31 |
| 11 April, 2022 |
Delfina Ramadhanty |
Printer L120 tinta tidak keluar setelah diisi |
Maintenance printer - Flushing printer L120 |
| 08 April, 2022 |
Emi Rensiana |
Request pengabungan file .PDF |
Combine beberapa file .PDF menggunakan nuance PDF pro |
| 08 April, 2022 |
Novitayanti |
Request hapus K/BCN4/22/03/0009 |
Delete K/BCN4/22/03/0009 pada entry invoice |
| 08 April, 2022 |
Benny Taslim |
Update program WCS |
Replace file developer.exe dengan developer.exe yang baru pajak 11% pada folder program WCS |
| 08 April, 2022 |
Yuli Eka Yanti |
PPN 11% Program WCS |
Followup ke pak benny |
| 08 April, 2022 |
Fransiska |
Request delete TAN/22/04/0025 |
Delete TAN/22/04/0025 pada database PIMAS.DBF |
| 07 April, 2022 |
Indriyani Wijaya |
Tidak bisa print |
Setting default printer ke 192.168.0.31 EPSON L1300 |
| 06 April, 2022 |
Indriyani Wijaya |
Request koneksikan printer L1300 Dept. HRD |
Koneksikan printer ke 192.168.0.31 |
| 06 April, 2022 |
Novitayanti |
Error entry pendapatan lain-lain AB-1010215 |
Buka database GNTRAN1, GNTRAN2.DBF delete AB-1010215 |
| 06 April, 2022 |
Novitayanti |
Error print jurnal voucher AB-1010215 |
Buka database GLTRAN1, GLTRAN2.DBF. Delete AB-1010215 |
| 06 April, 2022 |
Departemen IT |
Blokir illegal akses WIFI |
Blacklist 192.168.3.104/EA:98:62:6D:E7:13 |
| 05 April, 2022 |
Fransiska |
Request delete SW-0005943-C004 |
Buka PIMAS.DBF. Delete SW-0005943-C004 |
| 05 April, 2022 |
Fransiska |
Request delete SW-0005940-C004 |
Buka PIMAS.DBF. Delete SW-0005940-C004 |
| 05 April, 2022 |
Fransiska |
Request delete SW-0005942-C004 |
Buka PIMAS.DBF. Delete SW-0005942-C004 |
| 05 April, 2022 |
Fransiska |
Request delete SW-0005891-C005 |
Buka PIMAS.DBF. Delete SW-0005891-C005 |
| 05 April, 2022 |
Fransiska |
Request delete SW-0005892-C005 |
Buka PIMAS.DBF. Delete SW-0005892-C005 |
| 05 April, 2022 |
Fransiska |
Request delete SW-0005886-C005 |
Buka PIMAS.DBF. Delete SW-0005886-C005 |
| 05 April, 2022 |
Fransiska |
Request delete SW-0005886-C006 |
Buka PIMAS.DBF. Delete SW-0005886-C006 |
| 05 April, 2022 |
Dame Laura Simanjuntak |
Request CCTV kedatangan |
Buka record CCTV analog tanggal 29 Maret 2022 |
| 04 April, 2022 |
Fransiska |
Request delete AB-1010219 |
Delete AB-1010219 entry pendapatan lain-lain detail dan master |
| 04 April, 2022 |
Dame Laura Simanjuntak |
Restore data |
Restore data backup dept. Admin Marketing |
| 04 April, 2022 |
Departemen Fiskal PT. WCS |
Request update program efaktur 3.2 |
Update program efaktur menjadi versi 3.2 |
| 04 April, 2022 |
Mia Danuranti |
Printer Epson L210 tidak menyala |
Cek power socket, replace kabel power |
| 04 April, 2022 |
Ita Susana Dewi |
Request update program efaktur 3.2 |
Upgrade program efaktur menjadi versi 3.2 |
| 04 April, 2022 |
Tety K. Wijaya |
Kecepatan internet lambat |
Pindah koneksi dari WCS-MANAGER ke WCS-BOD. Setting kecepatan menjadi UNLIMITED |
| 04 April, 2022 |
Tety K. Wijaya |
Android |
File manager android untuk transfer file |
| 04 April, 2022 |
Novitayanti |
Printer Epson L110 dan Epson L1300 offline |
Kabel power bermasalah. Replace dengan yang baru. |
| 01 April, 2022 |
Wahyu Dewanto |
Request WIFI |
Koneksikan ke WCS-BOD |
| 01 April, 2022 |
Fransiska |
Request ganti tanggal M/TRAN/22/03/0277 |
Update tanggal tahun 0022 menjadi 2022 M/TRAN/22/03/0277 |
| 01 April, 2022 |
Fransiska |
Request delete M/TRAN/22/03/0280 |
Delete M/TRAN/2/03/0280 Entry TTS detail dan master |
| 01 April, 2022 |
Fransiska |
Restore L3A-0656 |
Monitor piutang dagang - UPDATE L3A-0656 |
| 01 April, 2022 |
Fransiska |
Restore L3A-0722 |
Monitor piutang dagang - UPDATE L3A-0722 |
| 01 April, 2022 |
Fransiska |
Restore L3A-0723 |
Monitor piutang dagang - UPDATE L3A-0723 |
| 01 April, 2022 |
Fransiska |
Restore L3A-0643 |
Monitor piutang dagang - UPDATE L3A-0643 |
| 01 April, 2022 |
Fransiska |
Restore L3A-508C |
Monitor piutang dagang - UPDATE L3A-508C |
| 01 April, 2022 |
Fransiska |
Restore L3A-0220 |
Monitor piutang dagang - UPDATE L3A-0220 |
| 01 April, 2022 |
Ita Susana Dewi |
Error efaktur |
Backup efaktur, download efaktur 3.2 |
| 01 April, 2022 |
Emi Rensiana |
Error printer spoiler |
Re-add printer Epson L360 di 192.168.0.80 |
| 01 April, 2022 |
Fransiska |
Request delete M/TRAN/22/03/0280 |
Delete M/TRAN/22/03 entry TTS detail - master |
| 01 April, 2022 |
Fransiska |
Request delete M/TRAN/22/03/0277 |
Delete M/TRAN/22/03/0277 entry TTS detail - master |
| 31 March, 2022 |
Fransiska |
Request CCTV kedatangan |
Buka record CCTV analog tanggal 10 maret 2022 |
| 31 March, 2022 |
Diyah Susilowati |
Pengecekan PC |
Pengecekan pc PT.SPP error pada kabel VGA |
| 31 March, 2022 |
Diyah Susilowati |
Error printer L1300 |
Maintenance printer - Reset printer L1300 |
| 31 March, 2022 |
Ita Susana Dewi |
WIFI bermasalah |
Pindah koneksi WIFI dari WCS-MANAGER ke WCS-BOD |
| 31 March, 2022 |
Delfina Ramadhanty |
Request delete BK-1006575 |
Hapus BK-1006575 pada entry booking fee |
| 30 March, 2022 |
Departemen Admin Marketing |
Error printer L1300 |
Maintenance printer, hapus antrian printer. |
| 30 March, 2022 |
Ita Susana Dewi |
Request database kosong |
Copy database kosong ke program ESPT |
| 30 March, 2022 |
Ita Susana Dewi |
Request install adobe acrobat reader |
Install adobe acrobat reader 32 bit |
| 30 March, 2022 |
Ita Susana Dewi |
Whatsapp bermasalah pada browser |
Browser chorme sudah tidak support whatsapp pada chrome windows XP. IT menyarankan untuk upgrade PC |
| 28 March, 2022 |
Goldmen Agustinus |
Request pengecekan printer L1300 |
Dilakukan maintenance printer, namun kertas rolling tetap bermasalah. Foward ke service center di vision PGC |
| 28 March, 2022 |
Rosriani Gea |
Tidak bisa print |
Setting printer L360 |
| 28 March, 2022 |
Ita Susana Dewi |
Print bukti potong |
Setting printer L360 |
| 28 March, 2022 |
Ita Susana Dewi |
Printout SPT Pak Wahyu |
setting printer L360 |
| 28 March, 2022 |
Septi Erawati Kristini |
Internet error |
Setting mikrotik untuk queue set ke unlimited |
| 28 March, 2022 |
Delfina Ramadhanty |
Printer L120 tinta tidak keluar warna |
Maintenance printer - inkflushing |
| 28 March, 2022 |
Khristianingrum Rambu Ngana |
Error print perhitungan denda |
Foward ke pak benny |
| 28 March, 2022 |
Dany Aji Nagara |
Request WIFI |
Setting android untuk koneksikan ke WCS-STAFF |
| 28 March, 2022 |
Dicky Bastian Rachmat |
error |
Perbantuan setting proyektor di ruang direksi |
| 17 March, 2022 |
Novitayanti |
error |
|
| 17 March, 2022 |
Diyah Susilowati |
error |
|
| 17 March, 2022 |
Susanty |
error |
|
| 17 March, 2022 |
Indriyani Wijaya |
error |
|
| 17 March, 2022 |
Shienny Yunita Hasibuan |
error |
|
| 17 March, 2022 |
Shienny Yunita Hasibuan |
error |
|
| 16 March, 2022 |
Dame Laura Simanjuntak |
error |
|
| 16 March, 2022 |
Indri Yohana L |
error |
|
| 16 March, 2022 |
Ita Susana Dewi |
error |
|
| 15 March, 2022 |
Ridwan |
error |
|
| 15 March, 2022 |
Departemen IT |
error |
gesti |
| 15 March, 2022 |
Ita Susana Dewi |
error |
|
| 15 March, 2022 |
Distani Indah Sari |
error |
|
| 15 March, 2022 |
Indriyani Wijaya |
error |
|
| 14 March, 2022 |
Indri Yohana L |
error |
|
| 14 March, 2022 |
Fransiska |
error |
|
| 10 March, 2022 |
Shienny Yunita Hasibuan |
error |
|
| 10 March, 2022 |
Shienny Yunita Hasibuan |
error |
|
| 10 March, 2022 |
Delfina Ramadhanty |
error |
|
| 10 March, 2022 |
Gideon Risky Stevano |
error |
|
| 23 February, 2022 |
Eprilia Mumtahanah |
Printer L1300 error blinking paper dan tinta. |
Reset L1300 waste ink pad dan bersihkan printer. |
| 23 February, 2022 |
Delfina Ramadhanty |
Request edit tanggal cicilan pada NOMORSP="SW-0006041 |
SEWA.DBF edit NOMORSP="SW-0006041 tanggal 18/02/2022 menjadi 25/02/2022 |
| 21 February, 2022 |
Mia Danuranti |
Internet pak akub signal lemah |
Request ke IT PGC menaikkan speed internet |
| 21 February, 2022 |
Shienny Yunita Hasibuan |
Tidak bisa print ke 192.168.0.31\L1300 |
Ganti printer ke 192.168.0.30\L210 |
| 17 February, 2022 |
Mia Danuranti |
Tidak bisa akses mapping Z:\ |
Set mapping ke 192.168.0.5\ |
| 15 February, 2022 |
Diyah Susilowati |
Tidak bisa print ke L1300 |
Direct print |
| 15 February, 2022 |
Diyah Susilowati |
Tidak bisa print ke L1300 |
Direct print |
| 15 February, 2022 |
Departemen IT |
Internet WCS down |
Followup ke 147 no tiket: IN-130078818 |
| 15 February, 2022 |
Delfina Ramadhanty |
Request delete entry sewa: SW-0006037 |
Edit SEWA.DBF delete SW-0006037 |
| 14 February, 2022 |
Delfina Ramadhanty |
Request ganti nama sales SW-0006028 |
Edit SEWA.DBF ganti SW-0006028 nama sales menjadi N00-0003 - N/A (Not Available) |
| 14 February, 2022 |
Gideon Risky Stevano |
Koneksi WCS-MANAGER ke Owner-PC lemot |
Set unlimited pada TENDA WIFI |
| 14 February, 2022 |
Seno Pudjiadi |
Request wifi untuk HP |
Koneksikan ke WCS-MANAGER , set bandwidth menjadi 128kbps |
| 14 February, 2022 |
Susanty |
Tidak bisa printing ke L360 |
Nyalakan komputer IP 192.168.0.82 - F1 untuk booting |
| 10 February, 2022 |
Diyah Susilowati |
Tidak bisa ke share printer 192.168.0.31 |
an error has occurred. not all of the updates were successfully uninstalled - Delete update KB5006670 |
| 10 February, 2022 |
Delfina Ramadhanty |
Request ganti nama sales SW-0006027 |
Edit SEWA.DBF ganti SW-0006027 nama sales menjadi N00-0003 - N/A (Not Available) |
| 09 February, 2022 |
Mia Danuranti |
Printer L210 tidak menyala |
Ganti soket power |
| 08 February, 2022 |
Fransiska |
Program WCS lemot |
offkan syncronize server |
| 08 February, 2022 |
Eprilia Mumtahanah |
Komputer Bu Diyah tidak bisa konek ke WIFI |
Koneksikan ke WCS-MANAGER |
| 08 February, 2022 |
Diyah Susilowati |
Tidak bisa koneksi ke printer L1300 |
Direct cable USB ke L1300 |
| 07 February, 2022 |
Indri Yohana L |
Error unit LPG-0061 |
Foward ke Pak Benny |
| 07 February, 2022 |
Septi Erawati Kristini |
Request CCTV kepulangan tanggal 19 Januari 2022 |
Buka record CCTV analog tanggal 19 Januari 2022 jam 11.00 |
| 07 February, 2022 |
Indri Yohana L |
Unit LPG-0061 error |
Delete angsuran 1 s/d 12 di PIMAS.DBF, ganti unit LGP-0061 menjadi LPG-0061.D di SEWA.DBF |
| 04 February, 2022 |
Delfina Ramadhanty |
Request CCTV kepulangan tanggal 31 Januari 2022
|
Buka record CCTV analog tanggal 31 Januari 2022 |
| 04 February, 2022 |
Eprilia Mumtahanah |
Papper jam printer Epson L1300 |
Replug power 10 dtk, restart printer |
| 04 February, 2022 |
Shienny Yunita Hasibuan |
Request printer L1300 HRD |
Koneksikan ke 192.168.0.30\EPSON L1300 |
| 04 February, 2022 |
Shienny Yunita Hasibuan |
Request share printer LX-300 Finance |
Koneksikan ke 192.168.0.61\LX-300ii |
| 04 February, 2022 |
Emi Rensiana |
Program WCS tidak bisa print out ke L360 |
Relogin program WCS |
| 04 February, 2022 |
Novitayanti |
Request delete AB-1009978 |
Delete AB-1009978 pada PITRAN1.DBF dan PITRAN2.DBF |
| 03 February, 2022 |
Novitayanti |
Request perubahan nominal dari 6.000.000 menjadi 4.000.000 no. nota: TAN/22/01/0048 |
Edit TAN/22/01/0048 di PIMAS.DBF |
| 03 February, 2022 |
Novitayanti |
Request perubahan nominal dari 10.600.000 menjadi 9.300.000 no. nota: TAN/22/01/0122 |
Edit TAN/22/01/0122 di PIMAS.DBF |
| 03 February, 2022 |
Novitayanti |
Request perubahan nominal dari 14.876.000 menjadi 7.438.000 no. nota: TAN/22/01/0123 |
Edit TAN/22/01/0123 di PIMAS.DBF |
| 03 February, 2022 |
Novitayanti |
Request perubahan nominal dari 7.840.000 menjadi 3.920.000 no. nota: TAN/22/01/0125 |
Edit TAN/22/01/0125 di PIMAS.DBF |
| 03 February, 2022 |
Novitayanti |
Request perubahan nominal dari 6.680.000 menjadi 3.340.000 no. nota: TAN/22/01/0127 |
Edit TAN/22/01/0127 di PIMAS.DBF |
| 03 February, 2022 |
Novitayanti |
Request perubahan nominal dari 5.716.000 menjadi 4.287.000 no. nota: TAN/22/01/0128 |
Edit TAN/22/01/0128 di PIMAS.DBF |
| 03 February, 2022 |
Novitayanti |
Request perubahan nominal dari 4.000.000 menjadi 2.000.000 no. nota: TAN/22/01/0130 |
Edit TAN/22/01/0130 di PIMAS.DBF |
| 03 February, 2022 |
Novitayanti |
Request perubahan nominal dari 2.000.000 menjadi 1.000.000 no. nota: TAN/22/01/0132 |
Edit TAN/22/01/0132 di PIMAS.DBF |
| 03 February, 2022 |
Novitayanti |
Request perubahan nominal dari 5.734.000 menjadi 2.867.000 no. nota: TAN/22/01/0135
|
Edit TAN/22/01/0135 di PIMAS.DBF |
| 03 February, 2022 |
Novitayanti |
Request perubahan nominal dari 2.000.000 menjadi 1.000.000 no. nota: TAN/22/01/0180
|
Edit TAN/22/01/0180 di PIMAS.DBF |
| 03 February, 2022 |
Departemen IT |
Server Ubuntu offline |
Restart PC IT. Jalankan sudo anydesk --service |
| 03 February, 2022 |
Andry Cahaya |
Laptop diruang sales tidak bisa terhubung ke WIFI |
Reconnect ke WCS-MANAGER |
| 03 February, 2022 |
Delfina Ramadhanty |
Request CCTV kepulangan tanggal 19 Januari 2022
|
Buka record CCTV analog tanggal 19 Januari 2022 |
| 03 February, 2022 |
Delfina Ramadhanty |
Request CCTV kepulangan tanggal 28 Januari 2022
|
Buka record CCTV analog tanggal 28 Januari 2022 |
| 03 February, 2022 |
Delfina Ramadhanty |
Tidak bisa cetak SP |
Print SP - Save as Ms. Word - Edit Manual |
| 02 February, 2022 |
Novitayanti |
Request pengahapusan no. nota : TAN/22/01/0081
|
Hapus TAN/22/01/0081 pada PIMAS.DBF |
| 02 February, 2022 |
Novitayanti |
Request pengahapusan no. nota : TAN/22/01/0176
|
Hapus TAN/22/01/0176 pada PIMAS.DBF |
| 02 February, 2022 |
Novitayanti |
Request pengahapusan no. nota : TAN/22/01/0179
|
Hapus TAN/22/01/0179 pada PIMAS.DBF |
| 02 February, 2022 |
Novitayanti |
Request pengahapusan no. nota : TAN/22/01/0228
|
Hapus TAN/22/01/0228 pada PIMAS.DBF |
| 02 February, 2022 |
Emi Rensiana |
Error data program pasal 4 ayat 2 tidak ada |
Repair odbc connection |
| 31 January, 2022 |
Ita Susana Dewi |
Monitor error |
Ganti dengan stock monitor yang ada di gudang dept. GA |
| 31 January, 2022 |
Novitayanti |
Printer L110 tidak menyala |
Cabut power 10 detik. replug power socket. |
| 27 January, 2022 |
Dicky Bastian Rachmat |
Setting kertas F4 |
Tambah jenis kertas F4 pada printer L210 dan L1300 |
| 27 January, 2022 |
Delfina Ramadhanty |
Request flushing printer L120 |
Maintenance printer 192.168.0.73\L120 - Ink Flushing |
| 27 January, 2022 |
Ita Susana Dewi |
PC print server tidak menyala |
Monitor error, PC berfungsi dengan baik |
| 27 January, 2022 |
Rike Yulita |
PC tidak menyala |
Kabel power lepas |
| 27 January, 2022 |
Khristianingrum Rambu Ngana |
Pemasangan printer L1300 |
|
| 26 January, 2022 |
Khristianingrum Rambu Ngana |
Pemeriksaan printer L1300 karena roll kertas aus |
|
| 26 January, 2022 |
Gideon Risky Stevano |
Request pembuatan email: llhdpgc@pgc.co.id |
|
| 26 January, 2022 |
Gideon Risky Stevano |
Request fowarding llhdpgc@pgc.co.id ke bhanunsri@yahoo.com |
|
| 26 January, 2022 |
Delfina Ramadhanty |
Request penggantian nama sales |
Ganti nama sales.dbf untuk SW-0005748 menjadi Fina Ismayanti |
| 25 January, 2022 |
Indriyani Wijaya |
Keyboard tidak berfungsi |
Kencangkan konektor PS2 ke motherboard PC |
| 21 January, 2022 |
Ita Susana Dewi |
Tidak bisa print ke L360 |
Spooling |
| 19 January, 2022 |
Eprilia Mumtahanah |
Privacy Extension For WhatsApp Web |
|
| 19 January, 2022 |
Eprilia Mumtahanah |
Printer L210 192.168.0.30 offline |
Disable firewall 192.168.0.30 |
| 19 January, 2022 |
Yugous Nova S. |
Request pemasangan memori laptop |
|
| 17 January, 2022 |
Khristianingrum Rambu Ngana |
Pemeriksaan printer L1300 karena bau gosong |
|
| 17 January, 2022 |
Khristianingrum Rambu Ngana |
Pemasangan printer L1300 |
|
| 17 January, 2022 |
Yuli Eka Yanti |
Perapihan jaringan LAN |
|
| 12 January, 2022 |
Ita Susana Dewi |
Resize drive C: +30GB |
|
| 12 January, 2022 |
Ita Susana Dewi |
Resize drive D: untuk dialokasikan ke drive C: |
|
| 11 January, 2022 |
Khristianingrum Rambu Ngana |
Komputer vei tidak mau masuk booting |
Restart PC |
| 10 January, 2022 |
Andry Cahaya |
Error program wcs "invalid path" |
Buka explorer drive S: |
| 10 January, 2022 |
Novitayanti |
Tidak bisa internet |
Switch hang. Restart switch |
| 10 January, 2022 |
Departemen IT |
Pemasangan CCTV adaptor di ruang IT |
|
| 10 January, 2022 |
Distani Indah Sari |
Monitor tidak menyala |
Kencangkan power untuk monitor |
| 10 January, 2022 |
Susanty |
Request koneksikan printer L1300 dept. HRD PT. WCS |
koneksikan ke 192.168.0.31\Epson L1300 |
| 07 January, 2022 |
Departemen IT |
Syncronize data dari server linux ke IT |
|
| 07 January, 2022 |
Eprilia Mumtahanah |
Tarik absen "reading data" terus |
tunggu proses |
| 07 January, 2022 |
Shienny Yunita Hasibuan |
Ganti password Windows 11 |
Setting account control panel |
| 06 January, 2022 |
Ita Susana Dewi |
akses ke DJP lemot |
cek internet WCS |
| 05 January, 2022 |
Distani Indah Sari |
Layar monitor tidak menyala |
Konektor dari monitor ke cpu kendur |
| 05 January, 2022 |
Ita Susana Dewi |
request wifi WCS |
|
| 05 January, 2022 |
Yuli Eka Yanti |
Request print warna dokumen SGC |
|
| 05 January, 2022 |
Departemen Enginering PT. PGC |
Pengecekan telepon reseptionis |
Kabel kendur |
| 04 January, 2022 |
Novitayanti |
Request delete TAN/21/12/0271 |
Buka PIMAS.DBF, delete TAN/21/12/0271 |
| 04 January, 2022 |
Novitayanti |
Request CCTV kepulangan tanggal 24 desember 2021 |
Buka record cctv tanggal 24 desember 2021 |
| 03 January, 2022 |
Departemen IT |
Proses awal tahun 2022 program MBS FISKAL |
1. Login ke Tahun 2021 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2022 5.Reindex Data 6.Proses awal Tahun |
| 03 January, 2022 |
Departemen IT |
Proses awal tahun 2022 program WMS FISKAL |
1. Login ke Tahun 2021 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2022 5.Reindex Data 6.Proses awal Tahun |
| 03 January, 2022 |
Departemen IT |
Proses awal tahun 2022 program WMU FISKAL |
1. Login ke Tahun 2021 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2022 5.Reindex Data 6.Proses awal Tahun (error)
langkah: copykan isi folder 2021 ke folder 2022 |
| 03 January, 2022 |
Departemen IT |
Proses awal tahun 2022 program TRU Accounting |
1. Login ke Tahun 2021 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2022 5.Reindex Data 6.Proses awal Tahun |
| 03 January, 2022 |
Departemen IT |
Proses awal tahun 2022 program SPP Accounting |
1. Login ke Tahun 2021 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2022 5.Reindex Data 6.Proses awal Tahun |
| 03 January, 2022 |
Departemen IT |
Proses awal tahun 2022 program SMI Accounting |
1. Login ke Tahun 2021 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2022 5.Reindex Data 6.Proses awal Tahun |
| 03 January, 2022 |
Departemen IT |
Proses awal tahun 2022 program AUI Accounting |
1. Login ke Tahun 2021 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2022 5.Reindex Data 6.Proses awal Tahun |
| 03 January, 2022 |
Departemen IT |
Proses awal tahun 2022 program ACG Accounting |
1. Login ke Tahun 2021 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2022 5.Reindex Data 6.Proses awal Tahun |
| 03 January, 2022 |
Fransiska |
Tidak bisa input TTS tahun 2021 |
Backdate ke 2021 |
| 03 January, 2022 |
Departemen IT |
Penggantian adaptor CCTV depan ruang accounting PT. WCS |
|
| 03 January, 2022 |
Novitayanti |
Request delete K/BCN3/21/12/001 |
Delete K/BCN3/21/12/001 di entry jurnal voucher |
| 03 January, 2022 |
Novitayanti |
Request delete TAN/21/12/0267 |
Buka PIMAS.DBF, delete TAN/21/12/0267 |
| 03 January, 2022 |
Novitayanti |
Request delete TAN/21/12/0270 |
Buka PIMAS.DBF, delete TAN/21/12/0270 |
| 30 December, 2021 |
Andry Cahaya |
Vivo 1718 tidak bisa terkoneksi ke WIFI WCS-MANAGER |
koneksikan ke WCS-STAFF |
| 29 December, 2021 |
Dame Laura Simanjuntak |
Request delete entry booking unit |
Delete no booking BK-1006450 |
| 29 December, 2021 |
Khristianingrum Rambu Ngana |
Error printer L1300 "Service required" |
Reset printer L1300 |
| 28 December, 2021 |
Departemen IT |
Proses awal tahun 2022 program MBS |
1. Login ke Tahun 2021 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2022 5.Reindex Data 6.Proses awal Tahun |
| 24 December, 2021 |
Departemen IT |
Proses awal tahun 2022 program WCS FISKAL |
1. Login ke Tahun 2021 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2022 5.Reindex Data 6.Proses awal Tahun |
| 23 December, 2021 |
Departemen IT |
Proses awal tahun 2022 program WRS |
1. Login ke Tahun 2021 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2022 5.Reindex Data 6.Proses awal Tahun |
| 23 December, 2021 |
Departemen IT |
Proses awal tahun 2022 program WMS |
1. Login ke Tahun 2021 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2022 5.Reindex Data 6.Proses awal Tahun |
| 22 December, 2021 |
Gideon Risky Stevano |
Request CCTV accounting |
Buka record CCTV analog |
| 22 December, 2021 |
Dicky Bastian Rachmat |
Error pc "Reboot and select proper boot device" |
Troubleshooting harddisk PC |
| 22 December, 2021 |
Ita Susana Dewi |
Tidak bisa print ke LX300 |
Kabel power belum dicolok ke listrik |
| 21 December, 2021 |
Nofianti Solika |
cashflow$ tidak bisa diakses |
setting samba dari cash flow 2020 menjadi cash flow 2020 dst |
| 21 December, 2021 |
Novitayanti |
Jaringan dept finance offline |
Restart router karena hang. |
| 21 December, 2021 |
Susanty |
Pendampingan survey untuk pihak surge |
|
| 20 December, 2021 |
Yugous Nova S. |
Penggantian harddisk 2,5" menjadi SSD |
|
| 20 December, 2021 |
Andry Cahaya |
Install ulang laptop dari Windows 10 menjadi Windows 7 |
|
| 20 December, 2021 |
Departemen IT |
Proses awal tahun 2022 program WCS |
1. Login ke Tahun 2021 2. Proses akhir Bulan 3.Proses akhir Tahun 4.Login ke 2022 5.Reindex Data 6.Proses awal Tahun |
| 20 December, 2021 |
Fransiska |
Request buka Print TTS |
|
| 20 December, 2021 |
Fransiska |
Request buka Print buku piutang |
|
| 20 December, 2021 |
Fransiska |
Unit LPG-0160 tidak keluar pada buku piutang |
Delete SW-0005949 double dengan unit L3A-0673 |
| 20 December, 2021 |
Emi Rensiana |
Printer L360 tidak keluar |
Restart print server |
| 20 December, 2021 |
Emi Rensiana |
Error browser |
Set jam dan tanggal sesusai server |
| 20 December, 2021 |
Gideon Risky Stevano |
Error email maruli@pgc.co.id tidak bisa attach file excel >2MB |
restart mikrotik |
| 20 December, 2021 |
Delfina Ramadhanty |
Printer L120 bocor tinta hitam |
|
| 08 December, 2021 |
Delfina Ramadhanty |
Tinta hitam L120 tidak keluar |
Maintenance printer - Ink flushing |
| 08 December, 2021 |
Dame Laura Simanjuntak |
Cicilan unit L3A-0673 double |
Edit - Save |
| 08 December, 2021 |
Dame Laura Simanjuntak |
Cicilan unit LPG-0160 double |
Edit - Save |
| 07 December, 2021 |
Yugous Nova S. |
Pemeriksaan laptop |
|
| 06 December, 2021 |
Novitayanti |
Permintaan penghapusan entry pendapatan lain-lain nomor: AB-1009815 |
Delete NOTRAN="AB-1009815" di PITRAN1.DBF dan PITRAN2.DBF |
| 06 December, 2021 |
Emi Rensiana |
Tidak bisa print ke L360 |
Restart windows dari safe mode menjadi bukan safe mode |
| 06 December, 2021 |
Indri Yohana L |
Request pembukaan modul print saldo piutang |
Entry user INDRI buka akses untuk print saldo piutang |
| 06 December, 2021 |
Yuni Lianti |
Monitor tidak menyala |
Power socket lepas, pasang kembali ke monitor. |
| 03 December, 2021 |
Dame Laura Simanjuntak |
Error buka file PDF |
Jadikan google chrome sebagai default pdf reader |
| 03 December, 2021 |
Novitayanti |
M/BSN4/21/11/0004 hilang pada entry jurnal voucher |
Buka FNTRAN1.DBF, unhide M/BSN4/21/11/0004 |
| 02 December, 2021 |
Ita Susana Dewi |
Request database ESPT 21 PT. MMD |
Copy database ke W:\MMM\db2113MMM-2020.accdb |
| 02 December, 2021 |
Ita Susana Dewi |
Request database ESPT 21 PT. MMS |
Copy database ke W:\MMS\db213MMSmmss-2020.accdb |
| 02 December, 2021 |
Novitayanti |
Request delete "TAN/21/11/0196" |
Delete PIMAS.DBF "TAN/21/11/0196" |
| 02 December, 2021 |
Fransiska |
Request delete "TAN/21/11/0252" |
Delete PIMAS.DBF "TAN/21/11/0252" |
| 02 December, 2021 |
Fransiska |
Request delete TTS "M/TRAN/21/11/0252" |
Delete TTSMAS.DBF dan TTSDET.DBF "M/TRAN/21/11/0252" |
| 02 December, 2021 |
Novitayanti |
Request delete Entry voucher M/BNI2/21/11/0001 |
Delete M/BNI2/21/11/0001 pada entry jurnal voucher |
| 01 December, 2021 |
Ita Susana Dewi |
Request database ESPT 21 PT. MMD |
Copy database ke W:\MMD\db213MMD (2020).accdb |
| 29 November, 2021 |
Dicky Bastian Rachmat |
Membuat join file PDF |
Combine file as one PDF menggunakan Nuance PDF Professional. |
| 29 November, 2021 |
Dame Laura Simanjuntak |
Salah klik Closing unit |
Quit Closing unit |
| 26 November, 2021 |
Mia Danuranti |
Installasi printer L210 |
|
| 26 November, 2021 |
Novitayanti |
Penambahan No Rekening CIMB: 800174844200 CIMB-NIAGA DEV-4200 |
Foward ke departemen accounting |
| 26 November, 2021 |
Dicky Bastian Rachmat |
Error reboot and select proper boot device |
Restart PC pilih Windows 7 |
| 26 November, 2021 |
Diyah Susilowati |
Tidak bisa terkoneksi ke printer sharing |
Delete Update Windows 10 (KB5007186) |
| 25 November, 2021 |
Mia Danuranti |
Installasi scanner di Epson L210 |
|
| 24 November, 2021 |
Ita Susana Dewi |
Request koneksi Anydesk |
Accept konfirmasi |
| 24 November, 2021 |
Yuli Eka Yanti |
Installasi ESPT PPH4(2) |
|
| 24 November, 2021 |
Yuli Eka Yanti |
Installasi ESPT PPH21-23 |
|
| 24 November, 2021 |
Yuli Eka Yanti |
Installasi EFAKTUR 3.01 |
|
| 23 November, 2021 |
Sarah Elsa |
PC no network |
Kencangkan port LAN45 di PC dan switch. |
| 23 November, 2021 |
Veronica Natalia |
Monitor LCD dead pixel |
Pending penggantian monitor |
| 23 November, 2021 |
Emi Rensiana |
Tidak bisa browsing |
Internet down, followup ke Telkom 147 |
| 23 November, 2021 |
Emi Rensiana |
Print out printer L360 tidak nyata |
Maintenance printer - Head Cleaning |
| 22 November, 2021 |
Rosriani Gea |
Request restore database PGI tahun 2016 |
Copy database dari PC bu nani ke sharing_fiskal$ folder FILE BU NANI. |
| 22 November, 2021 |
Novitayanti |
Request hapus TAN/21/11/0135
|
Delete nomorsp="TAN/21/11/0135" di PIMAS.DBF |
| 22 November, 2021 |
Novitayanti |
Request hapus TAN/21/11/0136
|
Delete nomorsp="TAN/21/11/0136" di PIMAS.DBF |
| 22 November, 2021 |
Novitayanti |
Request hapus nominal TAN/21/11/0112
|
Delete nominal ="TAN/21/11/0112" di PIMAS.DBF menjadi 0 |
| 22 November, 2021 |
Novitayanti |
Request hapus nominal M/TTIP/21/11/0023
|
Delete nominal ="M/TTIP/21/11/0023" di PIMAS.DBF menjadi 0 |
| 22 November, 2021 |
Dame Laura Simanjuntak |
Request penggantian nama sales, dan manager serta penghapusan nama SPV |
Edit SEWA.DBF ganti SW-0005883 nama sales Purwo Widodo, Delete SPV dan Manager Andry Cahaya |
| 19 November, 2021 |
Dame Laura Simanjuntak |
Print buku piutang unit L3A-0606 atas nama WIDIANUS LAURUS TENDRY berubah menjadi DUDI MINARY ADIE |
Entry SEWA - EDIT - SAVE |
| 19 November, 2021 |
Emi Rensiana |
Request scan USB drive |
No malware found. |
| 18 November, 2021 |
Sarah Elsa |
Keyboard no inventaris WCS/01KBD/0319/FA/085 mengalami kerusakan pada tombolnya |
Pembelian keyboard baru. |
| 18 November, 2021 |
Departemen IT |
Pemasangan keyboard baru untuk user: SARAH dan pemasangan mouse baru untuk user: SISKA |
|
| 18 November, 2021 |
Dame Laura Simanjuntak |
Unit L3A-0606 salah CLOSING. |
Database yang harus diedit: PIMAS.DBF, TTSDET.DBF, KWITANSI.DBF, dan SEWA.DBF . Ganti unit closing L3A-0606.F menjadi L3A-0606 no sewa: SW-0005887 |
| 17 November, 2021 |
Fransiska |
Cililan 12 unit L02-0953 tidak muncul |
Monitor piutang dagang SW-0005354-C012 - UPDATE |
| 17 November, 2021 |
Dame Laura Simanjuntak |
Request remove game dikomputer delfina |
Add remove program - delete game features. |
| 16 November, 2021 |
Ita Susana Dewi |
Error clock is a head efaktur |
Ganti browser dari chrome menjadi firefox |
| 16 November, 2021 |
Dicky Bastian Rachmat |
Printer L1300 hasil printout bergaris |
Maintenance printer - Ink flushing dan head cleaning. |
| 16 November, 2021 |
Dany Aji Nagara |
Internet legal offline |
Replug jalur IT - Legal |
| 16 November, 2021 |
Emi Rensiana |
Monitor tidak menyala |
Kencangkan konektor power di monitor |
| 16 November, 2021 |
Ita Susana Dewi |
Error program WCS fiskal tidak bisa exit dan data tidak muncul |
Close paksa (End Task), rerun program |
| 15 November, 2021 |
Indri Yohana L |
Request edit entry kios |
Buka akses edit pada entry user untuk username: INDRI |
| 15 November, 2021 |
Indri Yohana L |
Request WIFI password |
Create akses ke wifi SSID: WCS untuk user: INDRI |
| 12 November, 2021 |
Mia Danuranti |
Pemasangan printer L210 setelah dimaintence |
Maintence printer - Head Cleaning |
| 12 November, 2021 |
Fransiska |
Request program WCS(Agen) |
Followup ke pak benny karena ada error TTSDET.DBF |
| 12 November, 2021 |
Fransiska |
Request program Agent |
Rename folder agen di server ubuntu menjadi AGENT, rename developer.exe tahun 2013 menjadi developer.exe |
| 12 November, 2021 |
Dany Aji Nagara |
Monitor dan printer tidak menyala |
Ganti jalur listrik (langsung ke stop kontak) tanpa kabel roll |
| 12 November, 2021 |
Indri Yohana L |
Request password closing unit |
Foward ke dame |
| 11 November, 2021 |
Emi Rensiana |
Komputer 192.168.0.82 tidak mau booting |
Pencet tombol F1 untuk membypass error fan |
| 11 November, 2021 |
Indri Yohana L |
Monitor tidak menyala |
Kencangkan konektor VGA , set power "never" dalam semua opsi. |
| 11 November, 2021 |
Novitayanti |
Request delete Entri pendapatan lain-lain nomor: AB-1009796 |
|
| 11 November, 2021 |
Delfina Ramadhanty |
Printout Epson L120 bergaris |
Maintence printer, head cleaning |
| 10 November, 2021 |
Andry Cahaya |
Program WCS dilaptop hilang |
Copy program client WCS dari server S:\ , shortcut developer.ink didestop |
| 09 November, 2021 |
Yuni Lianti |
Monitor menyala tapi blank hitam |
Konektor VGA kendur. Kencangkan konektor VGA |
| 09 November, 2021 |
Delfina Ramadhanty |
Request ink flush Epson L120 |
Maintenance printer- Ink flushing - Head Cleaning |
| 09 November, 2021 |
Delfina Ramadhanty |
Printer Epson L120 End life service |
Reset Waste ink pad Epson L120 |
| 09 November, 2021 |
Rosriani Gea |
Hasil printout terlalu kecil |
Download file PDF, print fit to screen |
| 08 November, 2021 |
Departemen IT |
Backup Server Mint 08/11/2021 |
|
| 08 November, 2021 |
Departemen IT |
Syncronize data server Ubuntu dan Mint ke server IT |
|
| 05 November, 2021 |
Veronica Natalia |
Tidak bisa print dari file PDF |
Restart komputer |
| 05 November, 2021 |
Departemen IT |
Backup Server Ubuntu 08/11/2021 |
|
| 04 November, 2021 |
Shienny Yunita Hasibuan |
Error print sharing L360 |
Delete security update KB5006670 |
| 04 November, 2021 |
Rosriani Gea |
Error print sharing L360 |
Delete security update KB5006670 |
| 04 November, 2021 |
Diyah Susilowati |
Error print sharing L1300 |
Delete security update KB5006670 |
| 04 November, 2021 |
Eprilia Mumtahanah |
Tidak bisa print ke 192.168.0.144 Epson L210 |
Disable firewall avast antivirus |
| 04 November, 2021 |
Dicky Bastian Rachmat |
Instalasi Microsoft Visio 2007 |
|
| 04 November, 2021 |
Ita Susana Dewi |
Error efaktur dilaptop |
|
| 04 November, 2021 |
Novitayanti |
Perubahan nomorgiro pada vouvher K/MDR /21/05/0001 |
Edit FNTRAN1.DBF ubah nomor giro dari AL 530698 menjadi KL 160951 |
| 04 November, 2021 |
Yugous Nova S. |
Tidak bisa internet pada wifi WCS-STAFF |
Clear dns chrome chrome://net-internals/#dns |
| 04 November, 2021 |
Novitayanti |
Printout voucher tidak lurus |
rubah tarikan kertas printer LX-300+ |
| 03 November, 2021 |
Emi Rensiana |
Error print PPH 4(2) versi 2.0 |
Install patch versi 2.0.1 |
| 03 November, 2021 |
Delfina Ramadhanty |
Error printer L1300 tombol kertas dan tinta blinking |
Bersihkan roll printer |
| 03 November, 2021 |
Yugous Nova S. |
Error aktivasi office 2016 |
Crack office 2016 |
| 03 November, 2021 |
Novitayanti |
Request membuat logo WCS |
Scan logo WCS, delete background, save as PNG |
| 02 November, 2021 |
Ita Susana Dewi |
Error print PPH 4(2) versi 2.0 |
Install patch versi 2.0.1 |
| 01 November, 2021 |
Novitayanti |
Request delete print setoran tak terdeteksi TAN/21/10/0187 |
PIMAS.DBF delete TAN/21/10/0187 |
| 01 November, 2021 |
Ita Susana Dewi |
Program fiskal tidak mau ngeprint |
Set default printer ke 192.168.0.82\Epson L360 Series |
| 01 November, 2021 |
Novitayanti |
Request delete entry pendapatan lain-lain AB-1009752 |
Delete AB-1009752 pada entry pendapatan lain-lain |
| 01 November, 2021 |
Ita Susana Dewi |
Request update PPH 4(2) versi 1.0 menjadi versi 2.0 |
Install PPH 4(2) versi 2.0 di C:\DJP\PPH 4 (2) |
| 01 November, 2021 |
Emi Rensiana |
Request update PPH 4(2) versi 1.0 menjadi versi 2.0 |
Install PPH 4(2) versi 2.0 di C:\DJP\PPH 4 (2) |
| 01 November, 2021 |
Eprilia Mumtahanah |
tidak bisa akses pgc.co.id |
klik lanjutkan |
| 31 October, 2021 |
Fransiska |
Error add entry TTS unit LGR-11vk |
Monitor piutang dagang - Update untuk kembalikan nominal SW-0005549-C009 menjadi 2,640,000 |
| 31 October, 2021 |
Septi Erawati Kristini |
Whatsapp web tidak mau loading |
Cek koneksi ke HP |
| 30 October, 2021 |
Shienny Yunita Hasibuan |
Pengecekan WIFI WCS-BOD untuk Pak Ian dan Pak Cliff |
|
| 30 October, 2021 |
Departemen Fiskal PT. WCS |
Pemindahan printer Epson L360 dari modem ke PC |
|
| 30 October, 2021 |
Novitayanti |
Request restore M/TRAN/21/10/0187 pada entry TTS |
Unhide M/TRAN/21/10/0187 pada TTSMAS.DBF dan TTSDET.DBF |
| 29 October, 2021 |
Departemen IT |
Syncronize data Ubuntu ke server IT |
|
| 29 October, 2021 |
Departemen IT |
Syncronize data Mint ke server IT |
|
| 29 October, 2021 |
Departemen IT |
Syncronize data server IT ke NAS |
|
| 28 October, 2021 |
Rosriani Gea |
Tidak bisa print ke L360 |
Delete update Windows 10 (KB5005539) |
| 28 October, 2021 |
Departemen Fiskal PT. WCS |
Pengalihan printer L360 dari PC ke Modem |
|
| 28 October, 2021 |
Fransiska |
Print out TTS halaman 2 bermasalah |
Reconfigure printer roll |
| 28 October, 2021 |
Novitayanti |
Kertas voucher dan kwitansi tidak ada dalam pilihan Epson LX-300 |
Restart PC |
| 28 October, 2021 |
Departemen IT |
Backup server Ubuntu |
|
| 28 October, 2021 |
Departemen IT |
Backup server Mint |
|
| 27 October, 2021 |
Ita Susana Dewi |
Hasil printout printer L360 bergaris |
Maintenance printer - head cleaning. |
| 27 October, 2021 |
Shienny Yunita Hasibuan |
Tidak bisa print ke L360 |
Delete update Windows 10 (KB5005539) |
| 26 October, 2021 |
Departemen IT |
Backup server Linux Ubuntu Tanggal 25/10/2021 |
|
| 26 October, 2021 |
Departemen IT |
Backup server Linux Mint Tanggal 25/10/2021 |
|
| 26 October, 2021 |
Departemen IT |
Syncronize server Linux Ubuntu Tanggal 25/10/2021 ke Server IT |
|
| 26 October, 2021 |
Departemen IT |
Syncronize server Linux Ubuntu Tanggal 25/10/2021 ke Server NAS |
|
| 26 October, 2021 |
Departemen IT |
Syncronize server Linux Ubuntu Tanggal 25/10/2021 ke external HDD |
|
| 26 October, 2021 |
Novitayanti |
Request delete entry jurnal voucher nomor: "K/BSN4/21/09/0008" |
FNTRAN1.DBF delete NOTRAN="K/BSN4/21/09/0008" |
| 26 October, 2021 |
Novitayanti |
Request memunculkan entry jurnal voucher nomor: "K/BCA4/21/10/0007" |
FNTRAN1.DBF delete NOTRAN="K/BCA4/21/10/0007" |
| 26 October, 2021 |
Novitayanti |
Request delete entry jurnal voucher nomor: "K/BCA4/21/09/0008" |
FNTRAN1.DBF delete NOTRAN="K/BCA4/21/09/0008" |
| 26 October, 2021 |
Indri Yohana L |
Request buka print SP untuk program WCS dan WRS |
Buka akses PRINT SP pada modul Entry User atas nama user INDRI |
| 26 October, 2021 |
Khristianingrum Rambu Ngana |
Tidak bisa akses internet. |
Foward ke TELKOM. |
| 26 October, 2021 |
Fransiska |
Request buka folder lama FENITA untuk file JOBDESK.DOCX |
|
| 26 October, 2021 |
Departemen IT |
Syncronize data server ubuntu ke server IT |
|
| 26 October, 2021 |
Departemen IT |
Syncronize data server mint ke server IT |
|
| 25 October, 2021 |
Khristianingrum Rambu Ngana |
Request delete buku piutang unit LBS-0025.w |
Delete TTSMAS.DBF dan TTSDET.DBF NOTRAN="M/KRED/21/08/0011" |
| 25 October, 2021 |
Khristianingrum Rambu Ngana |
Kembalikan unit LBS-0025.w untuk diinput pada Entry TTS |
Update nomorfaktur SW-0001694-C001 pada minitor piutang dagang. |
| 25 October, 2021 |
Emi Rensiana |
Kode verifikasi tidak masuk ke email google taxacct.mbs@gmail.com |
Unlimited speed pada mikrotik |
| 25 October, 2021 |
Diyah Susilowati |
Printer Error 0x00000709 |
Edit regedit HCU (HKEY_CURRENT_USER) > Software > Microsoft > Windows NT > CurrentVersion > Windows. Lalu delete device, set permission menjadi Allow. |
| 25 October, 2021 |
Diyah Susilowati |
Printer Error 0x00000709 |
Delete windows 10 update KB5006670 |
| 25 October, 2021 |
Wahita Agni Safitri |
Printer L3100 tidak mau printing |
Restart Windows 7 |
| 25 October, 2021 |
Delfina Ramadhanty |
Printout printer Epson L120 tidak nyata. |
Maintenace printer setelah isi tinta, ink flushing. |
| 25 October, 2021 |
Dame Laura Simanjuntak |
Windows 7 tidak mau loading |
Restart ulang PC |
| 25 October, 2021 |
Indri Yohana L |
Request buka finance - print SP Sewa program WCS |
Edit Entry user untuk user: INDRI |
| 25 October, 2021 |
Delfina Ramadhanty |
Hasil print out bergaris |
Maintenance printer - Head Cleaning |
| 25 October, 2021 |
Indri Yohana L |
Request buka finance - print SP Sewa program WRS |
Edit Entry user untuk user: INDRI |
| 24 October, 2021 |
Departemen IT |
Clean head printer fiskal Epson L360 |
|
| 24 October, 2021 |
Veronica Natalia |
Request password WCS-BOD untuk ibu Ase |
|
| 22 October, 2021 |
Departemen IT |
Syncronize data server ubuntu dan mint ke server NAS |
|
| 22 October, 2021 |
Departemen IT |
Backup server Ubuntu |
|
| 22 October, 2021 |
Fransiska |
Microsoft excel files loadingnya lama |
Restart Windows 10 |
| 22 October, 2021 |
Indri Yohana L |
Error microsoft excel |
Salah insert dalam sheet |
| 21 October, 2021 |
Indri Yohana L |
Browser lemot |
Naikkan bandwidth wifi dari 1kb/s jadi 512kb/s |
| 21 October, 2021 |
Departemen IT |
Syncronize data server ubuntu dan mint ke server IT |
|
| 21 October, 2021 |
Departemen IT |
Backup server Mint |
|
| 21 October, 2021 |
Novitayanti |
Printer Epson L110 tidak mau menyala |
Unplug kabel power 10 detik, replug kabel power, Turn on printer. |
| 19 October, 2021 |
Novitayanti |
Printer L110 error tidak mau keluar printoutnya. |
Restart printer |
| 19 October, 2021 |
Eprilia Mumtahanah |
Word dan Excel tidak bisa di edit dan input |
Aktivasi ms office |
| 19 October, 2021 |
Ita Susana Dewi |
Hasil print tidak jelas |
Isi tinta |
| 19 October, 2021 |
Novitayanti |
Request delete K/BSN4/21/10/0001 kecuali tanggal 04/10/2021 |
Edit FNTRAN1.DBF delete K/BSN4/21/10/0001 kecuali tanggal 04/10/2021 |
| 19 October, 2021 |
Ita Susana Dewi |
Request WIFI wcs untuk laptop |
Koneksikan ke SSID WCS |
| 19 October, 2021 |
Indri Yohana L |
Tab bar windowsnya selalu loading |
disable semua yg ada d proses start up, terus notifikasinya non aktifin, disable cortananya, sama disable widget weather. |
| 18 October, 2021 |
Departemen IT |
Syncronize data ubuntu dan mint ke server IT |
|
| 18 October, 2021 |
Ita Susana Dewi |
Syncronize data server IT ke backup external HDD |
|
| 15 October, 2021 |
Departemen IT |
Backup server Mint tanggal 18102021 |
|
| 14 October, 2021 |
Emi Rensiana |
Email ibu nani tidak bisa diakses |
- |
| 14 October, 2021 |
Ita Susana Dewi |
Akses ke website pajak lemot |
Buka akses dari mikrotik |
| 14 October, 2021 |
Ita Susana Dewi |
Pemasangan printer L360 |
|
| 14 October, 2021 |
Dicky Bastian Rachmat |
Penambahan ukuran kertas F4 pada printer L210 |
Tambah form baru F4 ukuran: 8,27inch x 12,99inch |
| 14 October, 2021 |
Fransiska |
Tidak bisa konek ke wifi WCS |
forgot wifi, reconnect ke WCS menggunakan user siska |
| 14 October, 2021 |
Departemen IT |
Backup server ubuntu tanggal 18102021 |
|
| 13 October, 2021 |
Novitayanti |
Request ganti nomor giro K/BCA4/21/06/0009 DARI ep 110125 menjadi ER 006427 |
Edit FNTRAN1.DBF, ganti no giro K/BCA4/21/06/0009 DARI ep 110125 menjadi ER 006427 |
| 13 October, 2021 |
Rosriani Gea |
Tidak bisa printing ke Epson L360 |
Sementara direct ke Epson L210 |
| 13 October, 2021 |
Delfina Ramadhanty |
Error printer L110 |
- |
| 12 October, 2021 |
Novitayanti |
Request ganti tanggal entry pendapatan lain-lain AB-1009474 |
Ganti tanggal 20-08-2021 menjadi 20-09-2021 |
| 12 October, 2021 |
Novitayanti |
Request delete entry pendapatan lain-lain AB-1009474 |
|
| 12 October, 2021 |
Ita Susana Dewi |
Request clean head printer L360 |
Maintenance printer - head cleaning. |
| 12 October, 2021 |
Ita Susana Dewi |
Data PT. WMS tahun 2019 tidak ada. |
Buat database baru yang kosong di Q:/WMS/2019 |
| 12 October, 2021 |
Ita Susana Dewi |
Data PT. MBS tahun 2019 tidak ada. |
Buat database baru yang kosong di Q:/MBS/2019/Database |
| 11 October, 2021 |
Khristianingrum Rambu Ngana |
Entry TTS unit L02-06VM cicilan 8 nominal 1.852.000 harusnya 5.556.600 |
Monitor piutang dagang. Update unit L02-06VM untuk cicilan ke 8 |
| 11 October, 2021 |
Departemen HRD & GA PT. WCS |
Request CCTV tanggal 09102021 |
Buka record tanggal 09102021 dan foward screenshot ke prilly HRD |
| 11 October, 2021 |
Departemen HRD & GA PT. WCS |
Request CCTV tanggal 09102021 |
Buka record tanggal 09102021 dan foward screenshot ke prilly HRD |
| 11 October, 2021 |
Novitayanti |
Tidak bisa akses email finance-wcs@pgc.co.id error Koneksi anda tidak pribadi |
Lanjutan - teruskan ke koneksi tidak aman. |
| 11 October, 2021 |
Emi Rensiana |
Pemasangan printer L360 yang selesai diservice untuk kedua kalinya. |
|
| 11 October, 2021 |
Rike Yulita |
Entry pendapatan lain-lain AB-1009580 tidak keluar pada print buku besar 71103126 |
Arahan pak benny untuk "Post ke GL" namun masih tidak keluar hasilnya. Foward ke Pak benny |
| 11 October, 2021 |
Departemen HRD & GA PT. WCS |
Request koneksi WIFI kantor |
Koneksikan ke SSID WCS menggunakan username Boy |
| 11 October, 2021 |
Andry Cahaya |
Request buka akses folder marketing |
Add mapping ke \mkt$ |
| 11 October, 2021 |
Emi Rensiana |
Request CCTV kepulangan tanggal 12 Agustus 2021 |
Buka record CCTV analog, namun sudah tidak ada record yang tanggal 12 Agustus 2021 |
| 11 October, 2021 |
Ita Susana Dewi |
Request whatsappweb |
Tidak bisa karena OS windows XP sudah tidak disupport lagi oleh microsoft. |
| 11 October, 2021 |
Yugous Nova S. |
Request pemasangan kabel UTP Cat 5e |
|
| 11 October, 2021 |
Fransiska |
Printout entry TTS huruf kecil |
Foward ke Pak benny |
| 11 October, 2021 |
Departemen IT |
Manage file backup tanggal 11102021 server ubuntu ke Backup, DRP, NAS dan external HDD. |
|
| 11 October, 2021 |
Departemen IT |
Manage file backup tanggal 11102021 server Mint ke Backup, DRP, NAS dan external HDD. |
|
| 11 October, 2021 |
Departemen IT |
Backup server ubuntu 11102021 |
|
| 11 October, 2021 |
Departemen IT |
Backup server mint 11102021 |
|
| 11 October, 2021 |
Khristianingrum Rambu Ngana |
Request clean printer L1300 |
Maintenance printer - Ink flushing dan head cleaning |
| 11 October, 2021 |
Novitayanti |
Request penambahan kertas kwitansi di LQ2180 |
Add paper di printerserver nama form: Kwitansi ukuran H: 14cm W: 24,2Cm |
| 11 October, 2021 |
Nofianti Solika |
Printer L110 tidak mau ngeprint |
Cek konektor USB yang longgar. |
| 10 October, 2021 |
Novitayanti |
Request memunculkan kembali entry pendapatan lain-lain AB-1009580 |
Edit PITRAN1.DBF dan PITRAN2.DBF unhide AB-1009580 |
| 10 October, 2021 |
Khristianingrum Rambu Ngana |
Entry TTS unit L02-05VM cicilan 8 nominal 1.852.000 harusnya 5.556.600 |
Minitor piutang dagang. Update unit L02-05VM untuk cicilan ke 8 |
| 08 October, 2021 |
Departemen IT |
Backup data Efaktur Fiskal ke server IT dan external HDD |
|
| 08 October, 2021 |
Departemen IT |
Syncronize data dari server ubuntu dan mint ke server IT. |
|
| 08 October, 2021 |
Departemen IT |
Syncronize data server IT ke NAS |
|
| 08 October, 2021 |
Departemen IT |
Syncronize data server IT ke external HDD |
|
| 08 October, 2021 |
Departemen IT |
Backup all departemen PT. WCS tanggal 07102021 |
|
| 08 October, 2021 |
Departemen IT |
Backup CCTV analog tanggal 01 Oktober 2021 s/d 07 Oktober 2021 |
|
| 08 October, 2021 |
Departemen IT |
Backup data APPSERV ke server IT dan external HDD |
|
| 08 October, 2021 |
Departemen IT |
Syncronize data server ubuntu dan mint ke server IT |
|
| 08 October, 2021 |
Departemen IT |
Backup record CCTV analog tanggal 04 Oktober s/d 10 Oktober |
|
| 08 October, 2021 |
Khristianingrum Rambu Ngana |
Request delete entry TTS M/TRAN/21/08/0001" |
Edit TTSMAS.DBF dan TTSDET.DBF, delete M/TRAN/21/08/0001" |
| 08 October, 2021 |
Khristianingrum Rambu Ngana |
Request delete entry TTS M/TRAN/21/08/0002" |
Edit TTSMAS.DBF dan TTSDET.DBF, delete M/TRAN/21/08/0002" |
| 07 October, 2021 |
Fransiska |
Request delete entry pendapatan lain-lain "AB-1009521" |
Edit PITRAN1.DBF dan PITRAN2.DBF delete "AB-1009521" |
| 07 October, 2021 |
Fransiska |
Request delete entry pendapatan lain-lain "AB-1009526" |
Edit PITRAN1.DBF dan PITRAN2.DBF delete "AB-1009526" |
| 07 October, 2021 |
Fransiska |
Request delete entry pendapatan lain-lain "AB-1009580" |
Edit PITRAN1.DBF dan PITRAN2.DBF delete "AB-1009580" |
| 07 October, 2021 |
Ita Susana Dewi |
Pemasangan printer L360 yang sudah selesai diservice |
|
| 07 October, 2021 |
Ita Susana Dewi |
Printer Epson L360 tinta tidak mau keluar dan bocor pada pembuangan |
Service printer |
| 07 October, 2021 |
Departemen HRD & GA PT. WCS |
Request CCTV tanggal 06102021 |
Buka record CCTV tanggal 06102021 dan foward ke prilly HRD |
| 07 October, 2021 |
Rosriani Gea |
Hasil printout bergaris |
Setting quality printer L360 menjadi HIGH. |
| 07 October, 2021 |
Emi Rensiana |
Hasil printout printer Epson L360 bergaris. |
Setting preferense printer Epson L360 quality menjadi HIGH/TINGGI. |
| 07 October, 2021 |
Ita Susana Dewi |
Hasil printout printer Epson L360 bergaris. |
Setting preferense printer Epson L360 quality menjadi HIGH/TINGGI. |
| 07 October, 2021 |
Departemen HRD & GA PT. WCS |
Tidak bisa akses wifi WCS |
Re-add wifi SSID WCS |
| 07 October, 2021 |
Departemen IT |
Backup data Accounting PGC ke server IT dan external HDD |
|
| 07 October, 2021 |
Khristianingrum Rambu Ngana |
Menu print TTS tidak enable |
Enablekan print TTS untuk user TIA pada entry user. |
| 06 October, 2021 |
Benny Taslim |
Update program developer.exe |
Replace developer.exe di server Ubuntu. |
| 06 October, 2021 |
Fransiska |
Tidak bisa login ke Windows 10 |
Skip login menggunakan microsoft account. |
| 06 October, 2021 |
Dicky Bastian Rachmat |
Printer L210 tidak keluar tinta |
Maintenance printer - ink flushing |
| 06 October, 2021 |
Dame Laura Simanjuntak |
Tidak bisa akses program WCS |
remapping drive S:\ |
| 06 October, 2021 |
Dame Laura Simanjuntak |
Tidak bisa akses program WCS |
Re-mapping drive S:\ |
| 06 October, 2021 |
Dicky Bastian Rachmat |
Print out printer epson L210 tidak ada tinta keluar. |
Maintenance printer - ink flushing |
| 06 October, 2021 |
Septi Erawati Kristini |
Printer L3110 paper jam |
Ganti kertas bekas menjadi kertas baru / ukuran normal bukan potongan. |
| 06 October, 2021 |
Novitayanti |
Request restore data user FENITA |
Restore folder FENITA/SURAT ke VITA/SURAT |
| 05 October, 2021 |
Departemen IT |
Backup CCTV Analog tanggal 28 september 2021 s/d tanggal 04 Oktober 2021 |
|
| 05 October, 2021 |
Sarah Elsa |
Request delete invoice NV/2021/10/0056 |
Entry invoice - delete detail NV/2021/10/0056 No Faktur SW-0005801-C01 |
| 05 October, 2021 |
Benny Taslim |
Tidak bisa koneksi ke LAN |
Koneksikan sementara ke WCS-MANAGER |
| 05 October, 2021 |
Departemen IT |
Syncronize data server ubuntu dan mint ke NAS |
|
| 05 October, 2021 |
Departemen IT |
Syncronize data server ubuntu dan mint ke external HDD |
|
| 05 October, 2021 |
Fransiska |
Request perbesar font untuk print TTS |
Foward ke Pak Benny |
| 05 October, 2021 |
Novitayanti |
Request perbesar kolom angsuran print rekap kwitansi |
Foward ke Pak Benny |
| 04 October, 2021 |
Departemen IT |
Backup data server ubuntu dan mint ke NAS |
|
| 04 October, 2021 |
Mia Danuranti |
Pemeriksaan door bell pak Wahyu |
Ganti baterai |
| 04 October, 2021 |
Susanty |
Error mapping drive data WCS, program wcs, dan program pgc |
Koneksikan ke server Ubuntu dan Mint untuk acc$, wcs$ dan pgc$ |
| 04 October, 2021 |
Fransiska |
Komputer tidak mau booting karena update Windows 10 |
Naikkan Queue di mikrotik menjadi unlimited |
| 04 October, 2021 |
Fransiska |
Komputer tidak bisa dipakai untuk print TTS karena sedang update |
Koneksikan printer LX 300+II ke komputer IT, setting kertas ukuran TTS. |
| 04 October, 2021 |
Eprilia Mumtahanah |
Penggantian baterai belldoor Pak Sony dan Ibu Tety |
|
| 04 October, 2021 |
Departemen IT |
Backup Server Ubuntu tanggal 04102021 |
|
| 04 October, 2021 |
Departemen IT |
Backup Server Mint tanggal 04102021 |
|
| 02 October, 2021 |
Mia Danuranti |
Pemeriksaan door bell Direksi Pak Sony |
Ganti beterai |
| 02 October, 2021 |
Eprilia Mumtahanah |
Tidak bisa print ke 192.168.0.144 Epson L210 |
Rename printer menjadi "epson l210 hrd backup" di 192.168.0.144 |
| 01 October, 2021 |
Departemen IT |
Backup data server Ubuntu |
|
| 01 October, 2021 |
Departemen IT |
Backup data server mint |
|
| 01 October, 2021 |
Departemen IT |
Backup data server ubuntu dan mint ke external HDD |
|
| 30 September, 2021 |
Ita Susana Dewi |
Printer L365 bocor tinta |
Bersihkan penampungan tinta epson L365 |
| 30 September, 2021 |
Dame Laura Simanjuntak |
Printer L1300 tinta warna tidak keluar |
Properties select COLOR |
| 30 September, 2021 |
Gideon Risky Stevano |
Request reset password ani@pgc.co.id |
Reset password |
| 30 September, 2021 |
Gideon Risky Stevano |
webmail pgc.co.id inbox tidak ada isinya |
Kirim tiket ke hosting untuk ditindak lanjuti |
| 29 September, 2021 |
Departemen IT |
Syncronize data server ubuntu ke server IT |
|
| 29 September, 2021 |
Departemen IT |
Syncronize data server IT ke server NAS |
|
| 29 September, 2021 |
Emi Rensiana |
Printer L365 bocor |
Pengecekan sementara hanya pembersihan |
| 29 September, 2021 |
Fransiska |
Request delete M/CASH/21/10/0005 |
Delete Detail dan Master pada entry TTS |
| 28 September, 2021 |
Departemen IT |
Syncronize data server IT ke external HDD |
|
| 28 September, 2021 |
Rosriani Gea |
Tidak bisa print ke L365 |
Reconnect printer L365 |
| 28 September, 2021 |
Fransiska |
Request ganti keterangan M/CASH/21//09/0092 |
Edit TTSMAS.DBF, cek notran M/CASH/21/09/0092 tambah keterangan menjadi BIAYA PERJ SERTIFIKAT KIOS (TONY) |
| 28 September, 2021 |
Dame Laura Simanjuntak |
Request menghilangkan warna kuning pada entry sewa "SW-0005694" cicilan ke 2 |
Edit PIMAS.DBF browse for nomorsp="SW-0005694" , hilangkan nominal bayar pada cicilan ke 2 |
| 28 September, 2021 |
Departemen IT |
Syncronize data server ubuntu ke server IT |
|
| 28 September, 2021 |
Departemen IT |
Syncronize data server mint ke server IT |
|
| 28 September, 2021 |
Departemen IT |
Syncronize data server IT ke server NAS |
|
| 27 September, 2021 |
Departemen IT |
Syncronize data Server IT ke harddisk external |
|
| 27 September, 2021 |
Sarah Elsa |
Error program WCS |
remapping S:\ |
| 27 September, 2021 |
Dame Laura Simanjuntak |
Error print buku piutang unit LMZ-603A |
Ganti M/TTIP/21/09/0024 di entry TTS detail, unit LMZ-603A.D menjadi LMZ-603A |
| 27 September, 2021 |
Dame Laura Simanjuntak |
Error print buku piutang unit LMZ-603A |
Edit PIMAS.DBF, unhide SW-0005736-C001 sampai dengan SW-0005736-C012 |
| 27 September, 2021 |
Dame Laura Simanjuntak |
Error print buku piutang unit LMZ-603A |
Edit PIMAS.DBF browse FOR NOMORSP="SW-0005736-C001" ganti unit LMZ-603A.D menjadi LMZ-603A |
| 27 September, 2021 |
Novitayanti |
Request delete setoran tak terdeteksi TAN/21/09/0173 |
Edit PIMAS.DBF, delete TAN/21/09/0173 Rp. 4.500.000 |
| 27 September, 2021 |
Dicky Bastian Rachmat |
Error PC tidak mau masuk ke Windows |
Install ulang PC windows 7 64bit |
| 27 September, 2021 |
Dicky Bastian Rachmat |
Installasi aplikasi perkantoran dan setting printer |
|
| 27 September, 2021 |
Dicky Bastian Rachmat |
Pemeriksaan printer L210, ink indikator berkedip-kedip |
Maintenance printer - Reset Waste inkpad |
| 27 September, 2021 |
Yuni Lianti |
File excel protected |
Enable editing |
| 27 September, 2021 |
Yuni Lianti |
Image dalam excel terlalu besar |
Resize ukuran image untuk dimasukkan dalam sheet |
| 27 September, 2021 |
Shienny Yunita Hasibuan |
Email ian@pgc.co.id error |
Delete fowarding ke ian@trivo.co.id |
| 27 September, 2021 |
Dicky Bastian Rachmat |
Printer L210 ink indikator blinking terus |
Pencet tombol ink + power selama 10 detik, lalu pencet tombol ink 1x untuk mereset ink low indicator |
| 27 September, 2021 |
Departemen IT |
Syncronize data dari server Ubuntu dan Mint ke Server IT |
|
| 24 September, 2021 |
Departemen IT |
Backup Server Mint Fiskal |
|
| 24 September, 2021 |
Departemen IT |
Syncronize data dari Ubuntu dan Mint ke Server IT |
|
| 24 September, 2021 |
Departemen IT |
Syncronize data dari server IT ke NAS |
|
| 24 September, 2021 |
Departemen IT |
Backup CCTV tanggal 25-26 ke NAS |
|
| 23 September, 2021 |
Fransiska |
Request delete entry pendapatan lain-lain AB-1009424 |
Delete AB-1009424 pada Entry pendapatan lain-lain |
| 23 September, 2021 |
Yuni Lianti |
Tidak ada pengaris pada Ms. Word |
Menu View - Rules |
| 23 September, 2021 |
Yuni Lianti |
Install ulang Microsoft Windows 10 menjadi Windows 7 |
|
| 23 September, 2021 |
Yuni Lianti |
Install aplikasi perkantoran, antivirus, dll |
|
| 23 September, 2021 |
Departemen IT |
Backup Server Ubuntu |
|
| 22 September, 2021 |
Dame Laura Simanjuntak |
Request update program WCS untuk entry sewa nama manager otomatis menjadi ANDRY CAHAYA |
Foward ke Pak benny |
| 22 September, 2021 |
Departemen IT |
CCTV down karena mati lampu |
Turn on PC, Setting tanggal dan jam |
| 22 September, 2021 |
Departemen IT |
Server IT down karena mati lampu |
Turn On Server IT |
| 22 September, 2021 |
Sarah Elsa |
Mouse off |
Pindah port USB |
| 22 September, 2021 |
Sarah Elsa |
Printer L1300 off |
Power socket longgar, replug power socket. |
| 22 September, 2021 |
Mia Danuranti |
Tidak bisa akses ke WCS-Manager |
Unblock 94:39:E5:47:21:2A di WIFI Tenda |
| 21 September, 2021 |
Indriyani Wijaya |
Flushing Printer L1300 Setelah isi tinta |
Maintenance printer - Ink flushing - Head Cleaning |
| 21 September, 2021 |
Indriyani Wijaya |
Flushing Printer L120 Setelah isi tinta |
Maintenance printer - Ink flushing - Head Cleaning |
| 21 September, 2021 |
Fransiska |
Request perubahan print TTS |
Update developer.exe dari pak benny. |
| 21 September, 2021 |
Departemen IT |
Syncronize data Ubuntu ke server IT |
|
| 21 September, 2021 |
Departemen IT |
Syncronize data dari Server IT ke Server NAS |
|
| 21 September, 2021 |
Dame Laura Simanjuntak |
Request penggantian nama sales nomor sewa: SW-0005739 |
Edit SEWA.DBF BROWSE FOR NOMORSP="SW-0005739" ganti menjadi N00-0003 N/A (NOT AVAILABLE) dan nama manager A00-0002 ANDRY CAHAYA |
| 21 September, 2021 |
Dame Laura Simanjuntak |
Request penggantian nama sales nomor sewa: SW-0005784 |
Edit SEWA.DBF BROWSE FOR NOMORSP="SW-0005784" ganti nama manager menjadi A00-0002 ANDRY CAHAYA |
| 20 September, 2021 |
Departemen IT |
Maintenance rutin printer fiskal L365 |
Inkflushing dan Head cleaning |
| 20 September, 2021 |
Eprilia Mumtahanah |
Error printer L1300 |
Maintenance printer - Ink flushing dan Head Cleaning |
| 20 September, 2021 |
Susanty |
Pendampingan teknis kepada vendor Surge dan Ibu Ase (Direksi) |
|
| 20 September, 2021 |
Departemen IT |
Backup server Ubuntu tanggal 20092021 |
|
| 20 September, 2021 |
Departemen IT |
Backup server Mint tanggal 20092021 |
|
| 20 September, 2021 |
Fransiska |
Request untuk print TTS no.giro dan nm. bank diperkecil, sedangkan keterangan diperbesar |
Followup ke Pak Benny |
| 20 September, 2021 |
Dicky Bastian Rachmat |
PC tidak bisa internet |
Restart PC |
| 20 September, 2021 |
Dame Laura Simanjuntak |
Error nomor sewa SW-0005759 |
Edit SEWA.DBF, BROWSE FOR NOMORSP="SW-0005759" lalu delete SW-0005759 |
| 19 September, 2021 |
Fransiska |
Add entry pendapatan lain-lain unit L03-0059 |
Add entry pendapatan lain-lain unit L03-0059 tanggal 15-09-2021 |
| 19 September, 2021 |
Fransiska |
Edit M/TRAN/21/09/0090 |
Edit unit L03-0056 menjadi L03-0059 keterangan BIAYA PERPANJANGAN SERTIFIKAT KIOS |
| 16 September, 2021 |
Fransiska |
Salah input titipan pada entry tts
(TAN/21/08/0070) dengan nomorsp M/TTIP/21/09/0015 |
hapus data di tts mas dan ttsdet nomorsp M/TTIP/21/09/0015, lalu edit jumlah nominal yang sesuai pada data pimas (2.429.000), lalu masuk ke progaram wcs> monitor piutang dagang> find no faktur (TAN/21/08/0070)> pilih edit> edit nominal pembayaran menjadi 0> save> update |
| 16 September, 2021 |
Rosriani Gea |
Tidak bisa print ke epson l360 |
Printer dalam kondisi off, nyalakan printer dan restart komputer ex anas |
| 16 September, 2021 |
Departemen IT |
Backup server Ubuntu 16092021 |
|
| 16 September, 2021 |
Departemen IT |
Backup server Mint 16092021 |
|
| 16 September, 2021 |
Departemen IT |
Syncronize data server Ubuntu ke Server IT |
|
| 16 September, 2021 |
Departemen IT |
Syncronize data server Server IT ke NAS |
|
| 16 September, 2021 |
Dame Laura Simanjuntak |
Error program WCS invalid path |
Remapping ke S:\ |
| 16 September, 2021 |
Departemen IT |
Backup absensi PT. WCS 19092021 |
|
| 16 September, 2021 |
Fransiska |
Delete entry pendapatan lain-lain AB-1009410 unit L03-0056 |
Delete Entry Pendapatan lain-lain |
| 15 September, 2021 |
Dicky Bastian Rachmat |
Tidak ada L1300 pada ukuran kertas Ms. Excel |
Add papper F4 size 8.27in x 12.99in |
| 15 September, 2021 |
Fransiska |
Earplug bluetooth tidak bisa dikoneksikan ke Smartphone |
Re-pair blutooth earplug |
| 15 September, 2021 |
Sarah Elsa |
Tidak bisa print ke epson l1800 dan epson l110 |
memindahkan server print ke komputer Vita (epson l110) dan ke komputer Sarah (epson l1800) lalu lakukan penyetingan pada administrative templetes > network > lanmanworkstation > dan enable insecure guest logons
lalu masuk ke cmd dan ketikan optionalfeatures.exe > pilih smb 1.0/CIFS file sharing support > checklist pada submenu smb 1.0/CIFS client dan unchecklist smb 1.0/CIFS automatic removal dan smb 1.0/CIFS server |
| 15 September, 2021 |
Septi Erawati Kristini |
Hasil cetakan printer tidak nyata |
Tinta hitam habis, harus isi ulang (ajukan kasbon untuk pembelian tinta printer), setelah dilakukan influs tinta dan head cleaning 2 kali, masih sedikit bergaris, kemungkinan besarnya ada masalah di headnya, untuk sementara kalo print pake mode hight biar lebih jelas hasil print outnya |
| 15 September, 2021 |
Dicky Bastian Rachmat |
Printer epson l1300 offline |
Restart komputer |
| 15 September, 2021 |
Departemen IT |
cctv dlink erorr and must be restart |
restart komputer dan jalankan aplikasi ivms dan d-cam view |
| 15 September, 2021 |
Fransiska |
Hasil cetak epson lx-300ii sudah tidak jelas |
Ganti ribon yang baru (kas bon pembelian ribon epson lx-300ii) |
| 14 September, 2021 |
Departemen IT |
Syncronize data Server IT ke Server NAS |
|
| 14 September, 2021 |
Eprilia Mumtahanah |
Database mesin absensi |
Arahkan ke Att2000.MDB di Y:\ |
| 14 September, 2021 |
Ita Susana Dewi |
Hasil printout printer L365 bergaris |
Maintenance printer L365 - Inkflushing, head cleaning. |
| 14 September, 2021 |
Sarah Elsa |
Printer offline |
Reconnect printer dengan printing |
| 13 September, 2021 |
Eprilia Mumtahanah |
Office 2016 disable editing |
Trust center, checklist office 2007 open dan save |
| 13 September, 2021 |
Eprilia Mumtahanah |
Microsoft excel file protected |
Installasi Microsoft Excel 2007 untuk rekap absensi |
| 13 September, 2021 |
Mayasari Verlina Rentandatu |
PC tidak bisa dinyalakan |
Power socket ke monitor longgar. |
| 13 September, 2021 |
Departemen IT |
Backup data server Ubuntu 13092021 |
|
| 13 September, 2021 |
Departemen IT |
Backup data server Mint 13092021 |
|
| 13 September, 2021 |
Departemen IT |
Syncronize data Server Ubuntu dan Mint ke server IT |
|
| 10 September, 2021 |
Indriyani Wijaya |
Pemasangan printer L1300 yang sudah selesai diservice |
|
| 10 September, 2021 |
Eprilia Mumtahanah |
Error database mesin absensi "NOT A VALID BOOKMARK" |
Buka Ms Acces - Manage - Compact and Repair Database |
| 10 September, 2021 |
Departemen IT |
Syncronize Data Server Ubuntu dan Mint ke Server IT |
|
| 10 September, 2021 |
Departemen IT |
Syncronize Data Server IT ke Server NAS |
|
| 10 September, 2021 |
Ita Susana Dewi |
Error printer End of service life |
Reset Waste ink pad |
| 10 September, 2021 |
Ita Susana Dewi |
Printer L365 hasil printout bergaris |
Maintenance printer - Ink flushing - Head Cleaning |
| 09 September, 2021 |
Rike Yulita |
Printout Neraca CLT-D Juli 2021 |
|
| 09 September, 2021 |
Rike Yulita |
Printout RugiLaba CLT-D Juli 2021 |
|
| 09 September, 2021 |
Rike Yulita |
Printout Ekuitas CLT-D Juli 2021 |
|
| 09 September, 2021 |
Rike Yulita |
Printout Arus Kas CLT-D Juli 2021 |
|
| 09 September, 2021 |
Rike Yulita |
Printout Details BS CLT-D Juli 2021 |
|
| 09 September, 2021 |
Rike Yulita |
Printout Details IS CLT-D Juli 2021 |
|
| 09 September, 2021 |
Rike Yulita |
Printout Ebitda CLT-D 2021 |
|
| 09 September, 2021 |
Rike Yulita |
Printout Laporan Konsol Juli 2021 |
|
| 09 September, 2021 |
Rike Yulita |
Printout SummaryAssets&Liabilities WCS-2021R |
|
| 09 September, 2021 |
Rosriani Gea |
Efaktur lemot |
Pengecekan mikrotik, limiting Tx Rx 192.168.1.2 |
| 09 September, 2021 |
Novitayanti |
Request perubahan no. giro AG 249717 menjadi AG 249826 |
Edit FNTRAN1.DBF BROWSE FOR NOTRAN="K/BSN4/21/06/0011" Ganti AG 249717 menjadi AG 249826 |
| 09 September, 2021 |
Khristianingrum Rambu Ngana |
Request delete "M/KRED/21/08/0154" |
Edit TTSMAS.DBF dan TTSDET.DBF BROWSE FOR NOTRAN="M/KRED/21/08/0154", Delete M/KRED/21/08/0154 |
| 09 September, 2021 |
Departemen IT |
Backup Server Ubuntu |
|
| 09 September, 2021 |
Departemen IT |
Backup Server Mint |
|
| 09 September, 2021 |
Departemen IT |
Backup Server CCTV Analog dan DLink |
|
| 09 September, 2021 |
Departemen IT |
Syncronize data server Ubuntu dan Mint ke 192.168.0.99 |
|
| 09 September, 2021 |
Departemen IT |
Syncronize data dari 192.168.0.99 ke NAS |
|
| 08 September, 2021 |
Ita Susana Dewi |
Tinta L365 tidak jelas |
Maintenance printer - ink flushing, head cleaning. |
| 08 September, 2021 |
Novitayanti |
Setting kertas VOUCHER |
Bikin printer server kertas voucher 24,2 cm x 16,5 cm |
| 08 September, 2021 |
Novitayanti |
Pembersihan printer LQ-2190 II |
Vacum printer |
| 08 September, 2021 |
Departemen IT |
Backup CCTV Analog dan DLink 6 hari kebelakang. |
|
| 08 September, 2021 |
Departemen IT |
Backup PROGRAM-08092021.RAR |
|
| 08 September, 2021 |
Departemen IT |
Backup FISKAL-08092021.RAR |
|
| 08 September, 2021 |
Departemen IT |
Backup CCTV Analog tanggal 08092021 ke NAS |
|
| 08 September, 2021 |
Departemen IT |
Backup CCTV DLINK tanggal 08092021 ke NAS |
|
| 08 September, 2021 |
Departemen IT |
Syncronize data UBUNTU dan MINT ke 192.168.0.99 |
|
| 07 September, 2021 |
Fransiska |
Request delete entry pendapatan lain-lain "AB-1009359" |
Edit PITRAN1.DBF dan PITRAN2.DBF delete "AB-1009359" |
| 07 September, 2021 |
Fransiska |
Request delete entry pendapatan lain-lain "AB-1009439" |
Edit PITRAN1.DBF dan PITRAN2.DBF delete "AB-1009439" |
| 07 September, 2021 |
Departemen IT |
Pemindahan dan pemasangan akses door mesin absensi Magic |
|
| 07 September, 2021 |
Yugous Nova S. |
Penambahan/register user Yugous pada mesin absensi |
|
| 07 September, 2021 |
Departemen IT |
Syncronize data server Ubuntu ke Server IT |
|
| 07 September, 2021 |
Departemen IT |
Syncronize data server Mint Fiskal ke Server IT |
|
| 07 September, 2021 |
Departemen IT |
Syncronize data server IT ke Server NAS |
|
| 07 September, 2021 |
Departemen IT |
Backup Program WCS dan FISKAL |
|
| 06 September, 2021 |
Khristianingrum Rambu Ngana |
Request delete M/TRAN/21/06/0020 |
Delete detail master M/TRAN/21/06/0020 pada TTSMAS.DBF dan TTSDET.DBF |
| 06 September, 2021 |
Khristianingrum Rambu Ngana |
Request delete M/TRAN/21/06/0023 |
Delete detail master M/TRAN/21/06/0023 pada TTSMAS.DBF dan TTSDET.DBF |
| 06 September, 2021 |
Khristianingrum Rambu Ngana |
Request delete M/TRAN/21/06/0025 |
Delete detail master M/TRAN/21/06/0025 pada TTSMAS.DBF dan TTSDET.DBF |
| 06 September, 2021 |
Khristianingrum Rambu Ngana |
Restore nomor faktur unit LGR-01VM |
Monitor piutang dagang - update unit LGR-01VM |
| 06 September, 2021 |
Khristianingrum Rambu Ngana |
Restore nomor faktur unit LGR-02VM |
Monitor piutang dagang - update unit LGR-02VM |
| 06 September, 2021 |
Khristianingrum Rambu Ngana |
Restore nomor faktur unit L01-01VM |
Monitor piutang dagang - update unit L01-01VM |
| 06 September, 2021 |
Khristianingrum Rambu Ngana |
Restore nomor faktur unit L02-02VM |
Monitor piutang dagang - update unit L02-02VM |
| 06 September, 2021 |
Khristianingrum Rambu Ngana |
Restore nomor faktur unit L02-07VM |
Monitor piutang dagang - update unit L02-07VM |
| 06 September, 2021 |
Shienny Yunita Hasibuan |
Request WIFI untuk printing |
Koneksikan ke WCS-MANAGER |
| 06 September, 2021 |
Eprilia Mumtahanah |
Absen report |
|
| 06 September, 2021 |
Eprilia Mumtahanah |
Pemindahan mesin absensi dari ruang HRD ke Pantry |
|
| 06 September, 2021 |
Departemen IT |
Backup server 06/09/2021 |
|
| 06 September, 2021 |
Yugous Nova S. |
Penambahan/register user Yugous pada mesin absensi |
|
| 06 September, 2021 |
Rike Yulita |
Pengecekan facebook dan yahoo mail. |
|
| 06 September, 2021 |
Dame Laura Simanjuntak |
Printer L1300 bocor |
Foward ke vision untuk pembuatan saluran pembuangan |
| 06 September, 2021 |
Dame Laura Simanjuntak |
Pemasangan printer L110 |
|
| 06 September, 2021 |
Andry Cahaya |
Request install printer L120 |
Koneksikan ke 192.168.0.165\Epson L120 |
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Boboy pada mesin absensi |
|
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Lisa pada mesin absensi |
|
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Nofi pada mesin absensi |
|
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Sarah pada mesin absensi |
|
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Vita pada mesin absensi |
|
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Fransiska pada mesin absensi |
|
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Dame pada mesin absensi |
|
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Nursari pada mesin absensi |
|
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Delfina pada mesin absensi |
|
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Yani pada mesin absensi |
|
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Emy pada mesin absensi |
|
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Ita pada mesin absensi |
|
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Yuli Eka pada mesin absensi |
|
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Rike pada mesin absensi |
|
| 03 September, 2021 |
Departemen IT |
Penambahan/register user Didis pada mesin absensi |
|
| 03 September, 2021 |
Dame Laura Simanjuntak |
Pengecekan printer L110 |
|
| 03 September, 2021 |
Andry Cahaya |
Tidak bisa program WCS |
refresh mapping S:\ |
| 03 September, 2021 |
Fransiska |
Request delete M/TRAN/21/08/0188 |
Delete M/TRAN/21/08/0188 DETAIL-MASTER di TTSMAS.DBF dan TTSDET.DBF |
| 03 September, 2021 |
Dame Laura Simanjuntak |
Request ganti nama sales SW-0005667-RB |
Ganti nama sales menjadi N/A (Not Available) di SEWA.DBF |
| 03 September, 2021 |
Dame Laura Simanjuntak |
Request ganti nama sales SW-0005668-RA |
Ganti nama sales menjadi N/A (Not Available) di SEWA.DBF |
| 03 September, 2021 |
Khristianingrum Rambu Ngana |
Request delete M/TRAN/21/06/0016 |
Delete detail master M/TRAN/21/06/0016 pada TTSMAS.DBF dan TTSDET.DBF |
| 02 September, 2021 |
Indriyani Wijaya |
Penggantian extensi 521 |
|
| 02 September, 2021 |
Delfina Ramadhanty |
Penggantian extensi 123 |
|
| 02 September, 2021 |
Delfina Ramadhanty |
Error variable BLN |
Delete nomor SW |
| 02 September, 2021 |
Dame Laura Simanjuntak |
Penggantian extensi 127 |
|
| 02 September, 2021 |
Nursari Ekaningsih |
Penggantian extensi 126 |
|
| 02 September, 2021 |
Nursari Ekaningsih |
Penambahan power socket listrik untuk charging |
|
| 02 September, 2021 |
Departemen IT |
Troubleshooting printer Tally1228 |
Ganti kabel printer USB |
| 02 September, 2021 |
Rike Yulita |
Printer offline |
Replug kabel printer USB |
| 02 September, 2021 |
Dicky Bastian Rachmat |
Mapping offline |
Replug RJ45 |
| 02 September, 2021 |
Susanty |
Request password WCS-BOD |
|
| 02 September, 2021 |
Departemen IT |
Setting mesin absensi |
|
| 02 September, 2021 |
Departemen IT |
Setting aplikasi absensi |
|
| 02 September, 2021 |
Departemen IT |
Penambahan/register user Tia pada mesin absensi |
|
| 02 September, 2021 |
Departemen IT |
Penambahan/register user Prilly pada mesin absensi |
|
| 02 September, 2021 |
Departemen IT |
Penambahan/register user Dicky pada mesin absensi |
|
| 01 September, 2021 |
Shienny Yunita Hasibuan |
Setting Windows autorun |
Remove microsoft team |
| 01 September, 2021 |
Indriyani Wijaya |
Monitor off |
Power socket longgar |
| 01 September, 2021 |
Indriyani Wijaya |
Request perubahan posisi PC |
|
| 31 August, 2021 |
Departemen IT |
Penarikan kabel telepon departemen Admin PT. WCS |
|
| 31 August, 2021 |
Departemen IT |
Penarikan kabel printer departemen Admin PT. WCS |
|
| 31 August, 2021 |
Rosriani Gea |
Tidak bisa print |
Spooling lambat |
| 31 August, 2021 |
Shienny Yunita Hasibuan |
Setting Microsoft Team |
Remove account |
| 30 August, 2021 |
Fransiska |
Delete pendapatan lain-lain AB-1009341 |
|
| 30 August, 2021 |
Fransiska |
Delete pendapatan lain-lain AB-1009340 |
|
| 30 August, 2021 |
Fransiska |
Delete pendapatan lain-lain AB-1009339 |
|
| 30 August, 2021 |
Departemen IT |
Penarikan kabel data departemen Admin PT. WCS |
|
| 27 August, 2021 |
Ita Susana Dewi |
Request penggantian tinta kuning Epson L365 |
|
| 27 August, 2021 |
Eprilia Mumtahanah |
Request record CCTV analog atas nama BOBOY tanggal 12 Agustus 2021 |
Buka record CCTV Analog |
| 27 August, 2021 |
Eprilia Mumtahanah |
Request record CCTV analog atas nama RIDWAN tanggal 12 Agustus 2021 |
Buka record CCTV Analog |
| 27 August, 2021 |
Fransiska |
Request delete pendapatan lain-lain TAN/21/08/0133 |
Edit PIMAS.DBF , delete TAN/21/08/0133 |
| 26 August, 2021 |
Nursari Ekaningsih |
Error print buku piutang |
Set default printer L1300 |
| 26 August, 2021 |
Ita Susana Dewi |
Setting internet untuk ZOOM |
|
| 26 August, 2021 |
Departemen Fiskal PT. PGC |
Set internet untuk ZOOM |
|
| 26 August, 2021 |
Veronica Natalia |
Installasi aplikasi perkantoran |
Install aplikasi perkantor untuk Windows 7 PT. WCS |
| 26 August, 2021 |
Novitayanti |
Request delet K/BSN4/21/08/0001 |
Edit FTRAN1.DBF, delete K/BSN4/21/08/0001 |
| 25 August, 2021 |
Mia Danuranti |
Tidak bisa WIFI WCS-Manager |
Unblok MAC Address 18:4F:32:66:E9:1D |
| 25 August, 2021 |
Veronica Natalia |
Error Windows 10 |
Install ulang Windows 7 |
| 24 August, 2021 |
Fransiska |
Komputer hang |
Restart windows, rencanakan downgrade ke Windows 7 |
| 24 August, 2021 |
Fransiska |
Unit L02-03VM nomor faktur tidak muncul |
Update monitor piutang dagang unit L02-03VM |
| 24 August, 2021 |
Shienny Yunita Hasibuan |
Tidak bisa print (WIFI MANAGER) error |
Koneksikan ke WCS-STAFF(2) |
| 24 August, 2021 |
Shienny Yunita Hasibuan |
Tidak bisa WIFI Manager |
Unblok MAC Address F8:A2:D6:E5:BA:75 |
| 20 August, 2021 |
Nofianti Solika |
Error tampilan print perhitungan denda |
Copy developer.exe dari server |
| 20 August, 2021 |
Rike Yulita |
Request akses internet untuk riani |
Ganti status STAFF menjadi PENGECUALIAN untuk user 192.168.0.115 |
| 20 August, 2021 |
Departemen IT |
Modem tidak mau hidup di central vaksin mini |
cek MCB |
| 20 August, 2021 |
Emi Rensiana |
Tidak bisa entry jurnal voucher PT. MBS |
Remapping drive fiskal |
| 20 August, 2021 |
Ita Susana Dewi |
Printer L365 error |
Maintenance printer - Ink Flushing dan head cleaning. |
| 20 August, 2021 |
Yuni Lianti |
Request buka file server MKT$ |
|
| 20 August, 2021 |
Rike Yulita |
Request akses internet untuk riani |
Rubah status menjadi PENGECUALIAN untuk IP 192.168.0.115 |
| 19 August, 2021 |
Andry Cahaya |
Request install ulang laptop ex. ibu Yuli |
|
| 19 August, 2021 |
Andry Cahaya |
Lupa password notebook |
Install ulang windows 7 |
| 19 August, 2021 |
Fransiska |
Request delete setoran tak terdeteksi TAN/21/08/0084 |
Edit PIMAS.DBF delete TAN/21/08/0084 |
| 19 August, 2021 |
Novitayanti |
Request delete TTS detail dan master M/KRED/21/08/0023 |
Edit TTSMAS.DBF dan TTSDET.DBF delete M/KRED/21/08/0023 |
| 19 August, 2021 |
Delfina Ramadhanty |
Request delete Entry booking fee |
Foward delete booking fee BK-1006230 ke dame |
| 19 August, 2021 |
Delfina Ramadhanty |
Error invalid date |
Salah memasukkan tanggal |
| 18 August, 2021 |
Rike Yulita |
Bookmark pajakonline.jakarta.go.id/esppt/informasi_sppt
di google chrome |
|
| 18 August, 2021 |
Elly Ernawati |
Bookmark pajakonline.jakarta.go.id/esppt/informasi_sppt
di google chrome |
|
| 18 August, 2021 |
Yuni Lianti |
Bookmark pajakonline.jakarta.go.id/esppt/informasi_sppt
di google chrome |
|
| 18 August, 2021 |
Sarah Elsa |
Bookmark pajakonline.jakarta.go.id/esppt/informasi_sppt
di google chrome |
|
| 18 August, 2021 |
Sarah Elsa |
Request buka tokopedia di browser |
Rubah status menjadi ECOMERCE pada microtik. |
| 18 August, 2021 |
Rike Yulita |
Request buka tokopedia di browser |
Rubah status menjadi ECOMERCE pada microtik. |
| 18 August, 2021 |
Yuni Lianti |
Request pemasangan printer fotocopy |
|
| 18 August, 2021 |
Ita Susana Dewi |
Printer L365 bergaris-garis |
Maintenance printer, ink flushing dan head cleaning |
| 18 August, 2021 |
Sarah Elsa |
Printer L1300 offline |
Koneksikan ke 192.168.0.46 |
| 18 August, 2021 |
Departemen IT |
Jaga vaksin mini PGC Cililitan |
|
| 18 August, 2021 |
Departemen IT |
Jaga vaksin mini PGC Cililitan menggantikan Enginering deni martin |
|
| 13 August, 2021 |
Delfina Ramadhanty |
Tidak bisa login WRS |
retype password |
| 13 August, 2021 |
Sarah Elsa |
Tidak bisa printing |
Reconfigure printer LQ2180 |
| 12 August, 2021 |
Andry Cahaya |
Printer L3110 error |
Install ulang windows 10 menjadi windows 7 |
| 12 August, 2021 |
Yugous Nova S. |
Installasi printer L210 |
|
| 12 August, 2021 |
Yugous Nova S. |
Printer L210 tidak keluar warna |
Maintenance printer - Flush ink - Head Cleaning |
| 12 August, 2021 |
Departemen Enginering PT. PGC |
Request alat perpanjang jalur listrik |
|
| 10 August, 2021 |
Fransiska |
Koneksi Wifi error |
Reconnect ke WCS Wifi |
| 10 August, 2021 |
Andry Cahaya |
Smartphone tidak bisa konek ke WCS-Manager |
Pasang WIFI lama sebagai WCS-STAFF(2) |
| 10 August, 2021 |
Dicky Bastian Rachmat |
Mesin absensi error |
Bawa ke service center |
| 09 August, 2021 |
Andry Cahaya |
Tidak bisa internet |
Setting WIFI WCS-Manager menjadi 2.4G |
| 09 August, 2021 |
Andry Cahaya |
Request buka akses entry langganan |
|
| 09 August, 2021 |
Septi Erawati Kristini |
Tidak bisa akses web.whatsapp.com |
refresh google chrome |
| 09 August, 2021 |
Emi Rensiana |
File PDF error |
recreate PDF dari ms. excel |
| 09 August, 2021 |
Novitayanti |
Request delete entry jurnal voucher K/BSN3/21/07/0001 |
Edit FNTRAN1.DBF hapus K/BSN3/21/07/0001 |
| 09 August, 2021 |
Fransiska |
Mouse dan keyboard tidak berfungsi |
Restart Windows 10 |
| 09 August, 2021 |
Andry Cahaya |
Koneksi printer bermasalah |
|
| 09 August, 2021 |
Veronica Natalia |
Microsoft office 2016 error |
Reactivate Office 2016 |
| 05 August, 2021 |
Riesha Eka Prilia |
Tidak bisa internet |
Hubungkan ke WCS-Manager |
| 05 August, 2021 |
Riesha Eka Prilia |
Laptop tidak bisa print |
Hubungkan ke L210 192.168.0.144 |
| 05 August, 2021 |
Riesha Eka Prilia |
Tidak bisa edit file .PDF |
Install nuasoft pdf dan adobe acrobat DC |
| 04 August, 2021 |
Maissdah Sari |
Tidak bisa print |
Hubungkan ke L365 di 192.168.0.82 |
| 03 August, 2021 |
Dame Laura Simanjuntak |
Error TANGGAL TIDAK PROSES |
Minta Dept. Accounting untuk tidak closing bulan 7 |
| 03 August, 2021 |
Rosriani Gea |
Recovery email yahoo yang kena hack |
Ganti password dan email recovery. |
| 02 August, 2021 |
Yuli Eka Yanti |
Microsoft excel activated fail |
KMS Spico, aktivasi microsoft office 2016 |
| 02 August, 2021 |
Andry Cahaya |
Error printer L3110 "Operation Could not be Completed (ERROR 0x00000709) " |
Turn off password protecting sharing di Control Panel\All Control Panel Items\Network and Sharing Center\Advanced sharing settings |
| 02 August, 2021 |
Maissdah Sari |
Laptop tidak bisa internet |
Hubungan ke WCS-Manager |
| 30 July, 2021 |
Andry Cahaya |
Request buka akses ke Print SP Jual dan Print SP Beli |
|
| 30 July, 2021 |
Septi Erawati Kristini |
Internet lemot |
Buka queue 192.168.0.83 menjadi unlimited |
| 29 July, 2021 |
Andry Cahaya |
Setting laptop |
Installasi program WCS/WRS, Koneksikan printer ke 192.168.0.83 |
| 29 July, 2021 |
Andry Cahaya |
Printer error |
Reconfigurasi printer ke 192.168.0.83 |
| 27 July, 2021 |
Emi Rensiana |
Hasil printout bergaris-garis |
Maintenance printer - Ink flushing - head cleaning |
| 26 July, 2021 |
Dame Laura Simanjuntak |
Request user atas nama DELFINA PT. WRS |
Add user atas nama: DELFINA |
| 26 July, 2021 |
Khristianingrum Rambu Ngana |
Request delete TTS M/TRAN/21/06/0028 PT. WRS dan request kembalikan TTS M/TRAN/21/06/0008 PT. WRS |
TTSMAS.DBF dan TTSDET.DBF Restore M/TRAN/21/06/0008 danDelete M/TRAN/21/06/0028 |
| 26 July, 2021 |
Indriyani Wijaya |
keyboard error |
restart pc |
| 06 July, 2021 |
Khristianingrum Rambu Ngana |
Request delete TTS M/TRAN/21/06/0008 PT. WRS |
TTSMAS dan TTSDET.DBF di K:\WRS$ |
| 06 July, 2021 |
Yuli Merlianti M. |
Request add user untuk PT. WCS |
Add user program WCS atasnama: ANDRY |
| 02 July, 2021 |
Emi Rensiana |
Tambah tinta L360 |
Maintenance printer - ink flushing - head cleaning |
| 01 July, 2021 |
Fransiska |
Setting kertas TTS |
Add TTS papper di server printer |
| 30 June, 2021 |
Departemen IT |
Pengecekan WIFI WCS-MANAGER |
|
| 29 June, 2021 |
Novitayanti |
PC kasir tidak menyala |
Cek power source |
| 25 June, 2021 |
Departemen Fiskal PT. PGC |
Setting sertifikat digital oleh Ita. |
Buka firefox - option - advance - impor sertifikat digital. |
| 25 June, 2021 |
Eprilia Mumtahanah |
Error printer L1300 |
Maintenance printer |
| 25 June, 2021 |
Novitayanti |
Error titipan TAN/21/06/0140 |
PIMAS.DBF Delete BROWSE FOR NOMORSP="TAN/21/06/0140" |
| 24 June, 2021 |
Indriyani Wijaya |
Error formula excel |
|
| 24 June, 2021 |
Ita Susana Dewi |
Error web-efaktur.pajak.go.id |
Install sertifikat digital di firefox - option - advance - import sertifikat digital. |
| 24 June, 2021 |
Departemen IT |
Backup Server WCS, Fiskal. |
|
| 22 June, 2021 |
Eprilia Mumtahanah |
Program absensi error |
Restart komputer |
| 22 June, 2021 |
Novitayanti |
Printer L110 offline |
Restart komputer Ci Lisa |
| 21 June, 2021 |
Departemen IT |
Backup server WCS |
|
| 21 June, 2021 |
Departemen IT |
Backup server Fiskal |
|
| 18 June, 2021 |
Seno Pudjiadi |
Pengecekan notebook |
Replace dengan notebook backup. |
| 18 June, 2021 |
Yuni Lianti |
Pengecekan notebook Lenovo Idepad 300 |
|
| 18 June, 2021 |
Departemen IT |
Syncronize data server ke komputer IT dan NAS |
|
| 17 June, 2021 |
Nofianti Solika |
Data komisi sewa januari 2021 terhapus |
Restore file 01. Komisi Sewa Januari 2021.xlsx |
| 17 June, 2021 |
Diyah Susilowati |
Tidak bisa pring L1300 |
Papper jam A3 |
| 17 June, 2021 |
Indriyani Wijaya |
Request record CCTV 12/06/2021 jam 12:00 - 15:00 |
|
| 16 June, 2021 |
Diyah Susilowati |
Tidak bisa save as excel |
Disable Behavior Shield. Delete avg antivirus, ganti menjadi avast antivirus tanpa Behavior Shield. |
| 16 June, 2021 |
Yugous Nova S. |
Request akses WIFI |
Koneksikan ke WCS-STAFF |
| 16 June, 2021 |
Novitayanti |
Request delete "TAN/21/06/0053" tanggal 10 Juni |
PIMAS.DBF Delete NOMORSP="TAN/21/06/0053" 10 Juni |
| 16 June, 2021 |
Novitayanti |
Request delete "TAN/21/06/0098" tanggal 10 Juni |
PIMAS.DBF Delete NOMORSP="TAN/21/06/0098" 16 Juni |
| 15 June, 2021 |
Dicky Bastian Rachmat |
Request perbaikan line telepon |
Penggantian RJ11 |
| 15 June, 2021 |
Nursari Ekaningsih |
Request koneksikan ke L120 komputer Dame |
Koneksikan ke 192.168.0.162\EPSON L120 |
| 15 June, 2021 |
Delfina Ramadhanty |
Request koneksikan ke L120 komputer Dame |
Koneksikan ke 192.168.0.162\EPSON L120 |
| 15 June, 2021 |
Departemen IT |
Request record CCTV oleh security tanggal 16/06/2021 jam 20:58 |
|
| 14 June, 2021 |
Departemen IT |
Pengecekan laptop HP 430 milik Pak Wawan |
|
| 14 June, 2021 |
Khristianingrum Rambu Ngana |
Error unit L3A-0680 nama OEY, ANDREW WIDJAYA |
Edit PEMILIK.DBF ganti O-0009 OEY, ANDREW WIDJAYA menjadi C-0043 JOHRA ALI |
| 14 June, 2021 |
Nursari Ekaningsih |
Tidak bisa koneksi ke server |
Crimping ulang RJ45 |
| 11 June, 2021 |
Dany Aji Nagara |
Error printer L1300 |
Maintenance printer - Reset waste ink pad |
| 11 June, 2021 |
Abdulloh Rozaq |
Koneksikan HP legal ke WCS-STAFF |
|
| 10 June, 2021 |
Dame Laura Simanjuntak |
Unit LGR-72EB print buku piutang tidak singkron |
Finance - Monitor piutang dagang - Update |
| 10 June, 2021 |
Benny Taslim |
Trouble buku piutang |
Kirim data.rar |
| 09 June, 2021 |
Nofianti Solika |
Jaringan dept. Finance offline |
Switch off, replug kabel power. |
| 09 June, 2021 |
Nursari Ekaningsih |
Error privacy options microsoft office 2007. |
Disable privacy option dan disable update microsoft office 2007. |
| 09 June, 2021 |
Dame Laura Simanjuntak |
Unit LGR-072EB Downpayment error (Tidak kuning) |
Edit pimas.dbf, set SW-0005690 bayar: 40000000, post: 1 |
| 09 June, 2021 |
Dame Laura Simanjuntak |
Unit LGR-072EB Double |
Delete Unit LGR-073EB di SEWA.DBF |
| 09 June, 2021 |
Dany Aji Nagara |
Printer L1300 warna hitam tidak keluar |
Maintenance printer - Ink flushing |
| 08 June, 2021 |
Dany Aji Nagara |
Error Windows 7 |
Install ulang Windows 7 32Bit. |
| 08 June, 2021 |
Nursari Ekaningsih |
Pemasangan Mouse baru |
|
| 08 June, 2021 |
Novitayanti |
Pemasangan Keyboard baru |
|
| 08 June, 2021 |
Novitayanti |
Error K/BCA4/21/05/0011 |
Edit FNTRAN1.DBF, ganti no giro menjadi EP 110123 |
| 07 June, 2021 |
Delfina Ramadhanty |
Error unit L03-20AC "Kios Sudah Diproses" |
Edit PJKIOSDET.DBF, delete unit L03-20AC |
| 07 June, 2021 |
Delfina Ramadhanty |
Keyboard tidak berfungsi |
Replug usb, restart komputer |
| 07 June, 2021 |
Veronica Natalia |
Tidak bisa internet |
Konfigurasi ulang jalur internet ke departemen legal. Problem: asal colok kabel oleh staff legal. |
| 07 June, 2021 |
Dame Laura Simanjuntak |
Error unit LMZ-0606A angsuran 10 tidak muncul. |
Entry Sewa - Edit - Save |
| 07 June, 2021 |
Nursari Ekaningsih |
Maintenance PC |
Install ulang Windows 7 32 Bit. |
| 07 June, 2021 |
Veronica Natalia |
Tidak bisa koneksi internet |
Konfigurasi ulang IP4 |
| 06 June, 2021 |
Delfina Ramadhanty |
Error unit L03-20BC "Kios Sudah Diproses" |
Edit PJKIOSDET.DBF, delete unit L03-20BC |
| 05 June, 2021 |
Nursari Ekaningsih |
Internet error |
- |
| 04 June, 2021 |
Departemen IT |
Keyboard laptop pak erwan error |
clean keyboard tuts |
| 03 June, 2021 |
Indriyani Wijaya |
Error microsoft word |
Install ulang windows 7, Install Office 2007, 2016 dan aplikasi perkantoran lainnya. |
| 03 June, 2021 |
Nursari Ekaningsih |
Error Microsoft excel |
Remove program, default office 2010. |
| 03 June, 2021 |
Susanty |
Error koneksi ke R: |
Koneksikan ke 192.168.0.105\pgc$ |
| 03 June, 2021 |
Susanty |
Error mapping ke S: |
Koneksikan ke 192.168.0.101\wcs$ |
| 03 June, 2021 |
Susanty |
Error mapping ke N: |
Koneksikan ke 192.168.0.102\acc$ |
| 03 June, 2021 |
Nursari Ekaningsih |
Request delete entry sewa |
Delete nomor sewa: SW-0005676 |
| 03 June, 2021 |
Nursari Ekaningsih |
Request delete entry sewa |
Delete nomor sewa: SW-0005672 |
| 03 June, 2021 |
Nursari Ekaningsih |
Request delete booking unit : L03-20AC |
Edit PJBOOK.DBF BROWSE FOR NOMORSP="BK-1006157" . DELETE |
| 03 June, 2021 |
Nursari Ekaningsih |
Request delete booking unit : L03-20BC |
Edit PJBOOK.DBF BROWSE FOR NOMORSP="BK-1006161" . DELETE |
| 03 June, 2021 |
Delfina Ramadhanty |
Request ganti nama sales unit L03-000E menjadi Andry Cahaya |
Edit PJBOOK.DBF BROWSE FOR NOMORSP="BK-1006164" Ganti dari A00-0001 ACHMAD ZAINI menjadi A00-0002 ANDRY CAHAYA |
| 03 June, 2021 |
Delfina Ramadhanty |
Request Ganti tanggal unit LGR-S047 |
BROWSE FOR NOMORSP="BK-1006167" Ganti tanggal 17-06-2021 menjadi 24-06-2021 |
| 03 June, 2021 |
Novitayanti |
Request hapus setoran tak terdeteksi tanggal 28-05-2021 nomor TAN/21/05/0156 |
Edit PIMAS.DBF, delete setoran tdk terditeksi tgl 28-05-2021 TAN/21/05/0156 |
| 03 June, 2021 |
Departemen IT |
Backup program dan fiskal |
|
| 03 June, 2021 |
Departemen IT |
Syncronize data server linux ubuntu dan linux mint ke komputer IT |
|
| 03 June, 2021 |
Abdulloh Rozaq |
Lupa password windows |
- |
| 03 June, 2021 |
Septi Erawati Kristini |
Printer paper jam |
Clean print head |
| 02 June, 2021 |
Dame Laura Simanjuntak |
Request rubah SW-0005632-BA tanggal 20/05/2021 |
Edit SEWA.DBF ganti SW-0005632-BA tanggal menjadi 20/05/2021 |
| 02 June, 2021 |
Nursari Ekaningsih |
Delete Entry booking Fee |
Delete BK-0001705 |
| 02 June, 2021 |
Ita Susana Dewi |
Hasil printer L360 garis-garis |
Maintenance printer, Inkflushing dan clean head. |
| 02 June, 2021 |
Dany Aji Nagara |
Pemeriksaan komputer no inventaris: AI/01CPU/0114/LG/007 |
Install ulang PC |
| 02 June, 2021 |
Dany Aji Nagara |
PC Scan virus |
298 malware threats remove |
| 02 June, 2021 |
Departemen IT |
Sycnronize PC absensi ke IT |
|
| 02 June, 2021 |
Departemen IT |
Sycnronize PC Efaktur ke IT |
|
| 02 June, 2021 |
Departemen IT |
Sycnronize PC Accounting PGC ke IT |
|
| 02 June, 2021 |
Departemen IT |
Sycnronize PC Sales ke IT |
|
| 31 May, 2021 |
Nursari Ekaningsih |
Error jaringan PC dan komputer lemot |
Restore system tanggal 24/05/2021 |
| 31 May, 2021 |
Khristianingrum Rambu Ngana |
Pemilik LGR-0606 berbeda harusnya S. Guntur Murtopo |
Edit PEMILIK.DBF, ganti kdpt T-5101 nama TARJANI menjadi S-0255 S. Guntur Murtopo |
| 31 May, 2021 |
Novitayanti |
Pemeriksaan keyboard no inventaris: WCS/01KBD/0404/AC/003 |
Pembelian keyboard baru karena beberapa huruf sudah rusak dan sudah lebih dari 5 tahun. |
| 31 May, 2021 |
Elly Ernawati |
Rekening di neraca saldo bulan maret 2021 tidak balance |
Followup ke pak beni |
| 31 May, 2021 |
Elly Ernawati |
Printer tidak konek |
|
| 31 May, 2021 |
Benny Taslim |
Setting IP laptop |
koneksikan ke 192.168.0.20 |
| 31 May, 2021 |
Benny Taslim |
Koneksi ke server PGC |
|
| 25 May, 2021 |
Veronica Natalia |
Tidak bisa internet |
Replug kabel internet ke ruang IT |
| 25 May, 2021 |
Eprilia Mumtahanah |
Komputer dicky tidak bisa internet |
Replug RJ45 |
| 25 May, 2021 |
Shienny Yunita Hasibuan |
Spam email ian@pgc.co.id |
Klik SPAM button |
| 25 May, 2021 |
Khristianingrum Rambu Ngana |
HP collection tidak bisa koneksi WIFI |
koneksikan ke WCS-Manager |
| 24 May, 2021 |
Departemen IT |
Backup PT. WCS |
.rar all departemen |
| 24 May, 2021 |
Departemen IT |
Backup PT. WCS |
.rar all departemen |
| 24 May, 2021 |
Yuni Lianti |
Fax tidak bisa berfungsi |
Followup ke 147 |
| 24 May, 2021 |
Khristianingrum Rambu Ngana |
Error printer L1300 garis kuning |
Maintenance printer, ink flushing dan head cleaning. |
| 24 May, 2021 |
Khristianingrum Rambu Ngana |
Tidak bisa input unit LBS-088a |
Delete SW-0001675-C001 |
| 24 May, 2021 |
Khristianingrum Rambu Ngana |
Error M/TRAN/21/05/0003 |
Delete M/TRAN/21/05/0003 |
| 24 May, 2021 |
Khristianingrum Rambu Ngana |
Error M/TRAN/21/05/0005 |
Delete M/TRAN/21/05/0005 |
| 21 May, 2021 |
Khristianingrum Rambu Ngana |
Error booting PC |
Restart PC |
| 21 May, 2021 |
Dame Laura Simanjuntak |
Edit entry sewa SW-0005427 |
Edit SEWA.DBF , ganti nama sales nomorsp=SW-0005427 menjadi N00-0003 N/A (NOT AVAILABLE) |
| 20 May, 2021 |
Novitayanti |
Error TTS M/KRED/21/04/0030 |
Edit TTSMAS.DBF, restore TTS M/KRED/21/04/0030 |
| 20 May, 2021 |
Khristianingrum Rambu Ngana |
Error thread blocked 192.168.1.4 |
Maintenance Jaringan |
| 20 May, 2021 |
Indriyani Wijaya |
Error thread blocked dari 192.168.0.82, 192.168.0.144, 192.168.0.125, 192.168.0.82 |
Maintenance jaringan |
| 20 May, 2021 |
Sarah Elsa |
Error thread blocked dari 192.168.0.125 |
Maintenance jaringan |
| 19 May, 2021 |
Diyah Susilowati |
Tidak bisa print L1300 |
Koneksikan ke WCS-MANAGER |
| 18 May, 2021 |
Shienny Yunita Hasibuan |
Tidak bisa print ke L360 |
Koneksikan ke WCS-MANAGER |
| 17 May, 2021 |
Shienny Yunita Hasibuan |
Laptop tidak bisa koneksi ke WCS-BOD |
Koneksikan ke WCS-Manager |
| 12 May, 2021 |
Nursari Ekaningsih |
Error unit LGR-S042 KIOS SUDAH DIPROSES |
Edit PJBOOKDET.DBF delete unit LGR-S042 |
| 12 May, 2021 |
Khristianingrum Rambu Ngana |
Unit LGR-S043.D tidak ada di PRINT PERHITUNGAN DENDA |
Administrator - Reposting - Pemilik - PROSES. |
| 11 May, 2021 |
Dame Laura Simanjuntak |
Edit entry sewa SW-0005655 |
Edit SEWA.DBF , ganti nama sales nomorsp=SW-0005655 menjadi N00-0003 N/A (NOT AVAILABLE) |
| 10 May, 2021 |
Dame Laura Simanjuntak |
Edit entry sewa SW-0005570 |
Edit SEWA.DBF , ganti nama sales nomorsp=SW-0005570 menjadi N00-0003 N/A (NOT AVAILABLE) |
| 04 May, 2021 |
Diyah Susilowati |
Tidak bisa koneksi internet |
Replug modem |
| 04 May, 2021 |
Rosriani Gea |
Tidak bisa koneksi internet |
Replug modem |
| 28 April, 2021 |
Novitayanti |
Error printer L110 |
Replug socket power |
| 28 April, 2021 |
Departemen IT |
Internet WCS-BOD down |
Foward ke telkom 147 |
| 26 April, 2021 |
Nursari Ekaningsih |
Error entry booking unit. |
Edit PJBOOK.DBF BROWSE FOR NOMORSP="BK-0001699" delete "BK-0001699" |
| 26 April, 2021 |
Khristianingrum Rambu Ngana |
Error M/TRAN/21/04/0020 |
BROWSE FOR NOTRAN="M/TRAN/21/04/0020" TTSMAS.DBF dan TTSDET.DBF , delete nominal 6000 dan ganti nominal menjadi 461.000. |
| 23 April, 2021 |
Khristianingrum Rambu Ngana |
Mapping ica coll |
Koneksikan ke 192.168.0.101\coll_ica$ |
| 23 April, 2021 |
Indriyani Wijaya |
Tinta hitam tidak keluar |
Flushing pinter |
| 22 April, 2021 |
Dany Aji Nagara |
Request rekaman kepulangan tanggal 19 April 2021. |
Buka record CCTV analog tanggal 19 April 2021. |
| 22 April, 2021 |
Khristianingrum Rambu Ngana |
Request hapus bukti piutang PT. WRS unit L01-01VM |
TTSDET.DBF, hapus NOTRAN="M/TRAN/21/03/0038" |
| 22 April, 2021 |
Departemen IT |
Syncronize data PT. WCS ke Local IT komputer. |
|
| 22 April, 2021 |
Andry Cahaya |
Akses wifi untuk mobile |
Koneksikan ke WIFI-MANAGER |
| 22 April, 2021 |
Khristianingrum Rambu Ngana |
PC freeze |
Restart komputer |
| 22 April, 2021 |
Emi Rensiana |
Joining PDF file neraca WCS 2020 |
|
| 21 April, 2021 |
Septi Erawati Kristini |
Setting printer L3110 |
Maintenance printer , ink flushing, head cleaning dan rubah dari standar menjadi high quality print. |
| 21 April, 2021 |
Dany Aji Nagara |
Request rekaman kepulangan tanggal 7 April 2021. |
Buka record CCTV analog tanggal 7 April 2021 |
| 21 April, 2021 |
Dany Aji Nagara |
Request rekaman kepulangan tanggal 15 April 2021. |
Buka record CCTV analog tanggal 15 April 2021. |
| 20 April, 2021 |
Septi Erawati Kristini |
Installasi Share Point Designer |
|
| 19 April, 2021 |
Fransiska |
Pemasangan pita tinta LX-300+ |
|
| 16 April, 2021 |
Ita Susana Dewi |
Request CCTV kepulangan tanggal 7 April 2021. |
Buka record CCTV analog tanggal 7 April 2021. |
| 16 April, 2021 |
Ita Susana Dewi |
Request CCTV kepulangan tanggal 15 April 2021. |
Buka record CCTV analog tanggal 15 April 2021. |
| 16 April, 2021 |
Ita Susana Dewi |
Request CCTV kepulangan tanggal 19 April 2021. |
Buka record CCTV analog tanggal 19 April 2021. |
| 15 April, 2021 |
Rike Yulita |
Tidak bisa ngeprint |
kabel USB tidak terkoneksi ke PC |
| 15 April, 2021 |
Dicky Bastian Rachmat |
Direksi tidak bisa outgoing call |
- |
| 15 April, 2021 |
Septi Erawati Kristini |
Request CCTV kepulangan tanggal 1 april 2021 |
Buka record CCTV tanggal 1 april 2021 |
| 13 April, 2021 |
Dame Laura Simanjuntak |
Error SW-0005306 status tidak KUNING |
edit PIMAS.DBF isi bayar 8334000 dan POST: 1 |
| 13 April, 2021 |
Fransiska |
Request delete entry pendapatan lain-lain AB-1009200 |
Delete AB-1009200 |
| 12 April, 2021 |
Emi Rensiana |
Create WMU.PDF |
|
| 12 April, 2021 |
Yuli Eka Yanti |
Setting printer HP |
Koneksikan ke 192.168.0.85 |
| 12 April, 2021 |
Fransiska |
Request hapus titipan di entry TTS |
Edit PIMAS.DBF DELETE FOR NOMORSP="TAN/21/04/0056" |
| 12 April, 2021 |
Shienny Yunita Hasibuan |
Koneksi internet ke WCS-Manager bermasalah |
Reset WIFI Router |
| 09 April, 2021 |
Ita Susana Dewi |
Tidak bisa printing L360 |
Turn on printer |
| 09 April, 2021 |
Dame Laura Simanjuntak |
Request edit nama sales untuk nomor sewwa SW-0005419-RA |
Edit sewa.dbf, ganti nama sales menjadi purwo widodo |
| 09 April, 2021 |
Khristianingrum Rambu Ngana |
Create M/TRAN/21/03/0040 |
|
| 08 April, 2021 |
Emi Rensiana |
Join 15 file PDF PT. MBS |
Create multiple PDF menggunakan nuance pdf pro. |
| 08 April, 2021 |
Delfina Ramadhanty |
Pemeriksaan mouse nomor inventaris: WCS/01MSE/0421/MK/006 |
|
| 08 April, 2021 |
Delfina Ramadhanty |
Request hapus nomor entry booking fee : BK-1006108 |
|
| 07 April, 2021 |
Fransiska |
Nominal unit L3A-573C tidak kembali di titipan |
Update Monitor Piutang Dagang |
| 07 April, 2021 |
Novitayanti |
Printer L110 offline |
restart komputer lisa |
| 07 April, 2021 |
Diyah Susilowati |
Setting printer ke L210 |
Koneksikan ke 192.168.0.144 |
| 07 April, 2021 |
Mia Danuranti |
Koneksikan ke WIFI WCS-BOD untuk assisten ibu tety |
|
| 06 April, 2021 |
Nursari Ekaningsih |
Request edit entry sewa |
Foward ke SPV admin marketing |
| 06 April, 2021 |
Sarah Elsa |
Printer LQ-1830 tinta kusut |
Bongkar head, bersihkan sisa pita yang nyangkut. |
| 06 April, 2021 |
Emi Rensiana |
Join 15 file PDF PT. WCS |
Create multiple PDF menggunakan nuance pdf pro. |
| 05 April, 2021 |
Gideon Risky Stevano |
Reset email hrd@pgc.co.id |
|
| 05 April, 2021 |
Ita Susana Dewi |
Forward email taxdeptpgc@gmail.com |
File .PDF |
| 05 April, 2021 |
Departemen Enginering PT. PGC |
Pengecekan jalur internet WCS-BOD |
|
| 05 April, 2021 |
Departemen Marketing PT. WCS |
CCTV tanggal 26 maret 2021 |
|
| 05 April, 2021 |
Departemen Marketing PT. WCS |
Request CCTV tanggal 29 Maret 2021 |
|
| 01 April, 2021 |
Indriyani Wijaya |
Pengecekan CCTV tanggal 17 Maret 2021 |
|
| 01 April, 2021 |
Veronica Natalia |
Request CCTV tanggal 29 Maret 2021 |
|
| 01 April, 2021 |
Departemen HRD & GA PT. WCS |
Request CCTV tanggal 23 Maret 2021 |
|
| 01 April, 2021 |
Departemen HRD & GA PT. WCS |
Request CCTV tanggal 30 Maret 2021 |
|
| 01 April, 2021 |
Departemen HRD & GA PT. WCS |
Request CCTV Pak Erwan tanggal 18 Maret 2021 |
|
| 01 April, 2021 |
Sarah Elsa |
Printing invoice macet |
Pita kusut. |
| 01 April, 2021 |
Benny Taslim |
Update developer.exe modul entry SP |
Replace developer.exe |
| 01 April, 2021 |
Benny Taslim |
Update developer.exe modul print rekapitulasi kwitansi |
Replace developer.exe |
| 01 April, 2021 |
Delfina Ramadhanty |
Tidak ada modul Print daftar customer |
Add di Entry User |
| 01 April, 2021 |
Fransiska |
Edit M/TTIP/21/03/0019 nominal menjadi 3.000.000 |
Edit TTSMAS dan TTSDET M/TTIP/21/03/0019 |
| 30 March, 2021 |
Dicky Bastian Rachmat |
Mapping disconnect |
Jalur LAN bermasalah, crimping ulang RJ45 |
| 30 March, 2021 |
Eprilia Mumtahanah |
Printer L1300 tidak ada F4 |
Input ukuran kertas F4 |
| 29 March, 2021 |
Novitayanti |
Printer L110 tidak mau menyala |
Cek power socket |
| 29 March, 2021 |
Delfina Ramadhanty |
Error entry sewa SW-0005612 |
Delete SEWA.DBF nomorsp SW-0005612 |
| 26 March, 2021 |
Khristianingrum Rambu Ngana |
Printer L1300 tinta hitam tidak nyata |
Maintenance printer - Ink Flushing dan Head Cleaning |
| 25 March, 2021 |
Delfina Ramadhanty |
Delete entry sewa nomor: BK-1006060 |
|
| 25 March, 2021 |
Delfina Ramadhanty |
Delete entry sewa nomor: BK-1006082 |
|
| 25 March, 2021 |
Delfina Ramadhanty |
Error variable 'BLN' is not found SW-0005599 |
Edit SEWA.DBF delete SW-0005599 |
| 25 March, 2021 |
Dame Laura Simanjuntak |
Pemeriksaan printer no: WCS/01PRT/0717/SA/058 |
|
| 25 March, 2021 |
Novitayanti |
Hapus Entry jurnal voucher M/BSN4/21/03/001 kecuali tanggal 3-22-2021 |
Edit Fntran1.DBF hapus M/BSN4/21/03/001 tanggal / / dan tanggal 3-25-2021 |
| 25 March, 2021 |
Septi Erawati Kristini |
Print 2 |
Number of copies: 2 |
| 24 March, 2021 |
Emi Rensiana |
Hasil printer tinta hitam tidak keluar |
Maintenance printer |
| 24 March, 2021 |
Shienny Yunita Hasibuan |
Printing tidak keluar |
Printer spooling problem |
| 24 March, 2021 |
Septi Erawati Kristini |
Warna hitam printing tidak keluar |
Ganti windows photo viewer |
| 23 March, 2021 |
Delfina Ramadhanty |
Delete entry sewa nomor: BK-1006052 |
|
| 23 March, 2021 |
Delfina Ramadhanty |
Delete entry sewa nomor: BK-1006064 |
|
| 23 March, 2021 |
Delfina Ramadhanty |
Delete entry sewa nomor: BK-1006062 |
|
| 22 March, 2021 |
Eprilia Mumtahanah |
Microsoft excel error "View Only" |
Aktivasi microsoft office 2016 |
| 22 March, 2021 |
Delfina Ramadhanty |
Error entry sewa SW-0005601 |
Edit SEWA.DBF, delete SW-0005601 |
| 19 March, 2021 |
Delfina Ramadhanty |
Request delete BK-1006072 |
Edit PJBOOK.DBF delete BK-1006072 |
| 18 March, 2021 |
Delfina Ramadhanty |
Delete entry booking fee BK-1006067 |
Edit PJBOOK.DBF delete BK-1006067 |
| 18 March, 2021 |
Emi Rensiana |
Kirim email foto KTP dan NPWP ke taxdeptpgc@gmail.com |
|
| 18 March, 2021 |
Veronica Natalia |
Cek CCTV tanggal 16 maret 2021kedatangan |
Buka record tanggal 16 maret 2021 |
| 18 March, 2021 |
Dame Laura Simanjuntak |
Request penggantian nama sales menjadi A00-0002 |
Edit SEWA.DBF, BROWSE FOR NOMORSP="SW-0005539" ganti nama sales menjadi A00-0002 Andry Cahaya |
| 17 March, 2021 |
Delfina Ramadhanty |
Request ganti keterangan "BK-1006075" |
Edit PJBOOK.DBF BROWSE FOR NOMORSP="BK-1006075" ganti keterangan menjadi SEWA (NEW) |
| 17 March, 2021 |
Delfina Ramadhanty |
Request delete BK-1006077 |
Edit PJBOOK.DBF delete BK-1006077 |
| 17 March, 2021 |
Delfina Ramadhanty |
Request delete BK-1006079 |
Edit PJBOOK.DBF delete BK-1006079 |
| 08 March, 2021 |
Departemen Marketing PT. WCS |
Request record CCTV kepulangan tanggal 25/02/2021 |
|
| 08 March, 2021 |
Delfina Ramadhanty |
Delete entry sewa SW-0005592 |
Edit sewa.dbf, delete SW-0005592 |
| 08 March, 2021 |
Susanty |
Tidak bisa printing email |
Disable popup blocker |
| 08 March, 2021 |
Departemen HRD & GA PT. WCS |
Request CCTV tanggal 15 |
Buka record CCTV tanggal 15 maret 2021 |
| 08 March, 2021 |
Novitayanti |
Delete setoran tak terdeteksi TAN/21/03/0100 |
Edit PIMAS.DBF delete TAN/21/03/0100 |
| 08 March, 2021 |
Dicky Bastian Rachmat |
Penambahan ukuran kertas F4 |
Add printer server, tambah F4 F4 Size in inch is 8.27 × 13 inches |
| 05 March, 2021 |
Ita Susana Dewi |
Create database eSPT PPh Tahunan Badan Rupiah WMU tahun 2020 |
|
| 05 March, 2021 |
Nursari Ekaningsih |
Delete booking fee BK-1006042 |
|
| 05 March, 2021 |
Yuni Lianti |
Pemeriksaan monitor no inventaris: WCS/01MNR/1114/FA/068 |
|
| 05 March, 2021 |
Mia Danuranti |
Setting printer L210 |
Installasi driver, maintenance printer |
| 05 March, 2021 |
Novitayanti |
Request rubah tanggal dengan uniti L3A-018A |
Edit TTSMAS.DBF browse for notran="M/TTIP/21/01/0004" ganti tanggal sewa 15-01-2021 menjadi 04-01-2021 |
| 05 March, 2021 |
Novitayanti |
Request perubahan tanggal print buku piutang "M/TTIP/21/01/0004" |
Edit kwitansi.dbf browse for notran="M/TTIP/21/01/0004" rubah tanggal tts: 04-01-2021 |
| 05 March, 2021 |
Ita Susana Dewi |
Request email screenshot ke taxdeptwcs@gmail.com |
|
| 05 March, 2021 |
Ita Susana Dewi |
Request kirim PMK-No-21-Tahun-2021.pdf ke email taxdeptwcs@gmail.com |
|
| 04 March, 2021 |
Eprilia Mumtahanah |
Koneksikan printer L1300 |
|
| 04 March, 2021 |
Ita Susana Dewi |
Create database eSPT PPh Tahunan Badan Rupiah WMS tahun 2020 |
|
| 04 March, 2021 |
Ita Susana Dewi |
Create database eSPT PPh Tahunan Badan Rupiah WCS tahun 2020 |
|
| 04 March, 2021 |
Ita Susana Dewi |
Create database eSPT PPh Tahunan Badan Rupiah MBS tahun 2020 |
|
| 25 February, 2021 |
Rosriani Gea |
Printer L360 tidak keluar |
Restart printer |
| 25 February, 2021 |
Eprilia Mumtahanah |
Koneksikan PC ke printer L210 |
Koneksikan printer 192.168.0.144\L210 |
| 25 February, 2021 |
Ita Susana Dewi |
Tidak bisa terkoneksi ke database OBDC SPT 1770s |
Ganti menggunakan aplikasi SPT 1771 |
| 25 February, 2021 |
Novitayanti |
Request delete entry jurnal voucher |
Delete M/BCA4/21/02/0003 |
| 25 February, 2021 |
Eprilia Mumtahanah |
printer L210 error |
koneksikan ke 192.168.0.144 |
| 15 February, 2021 |
Dame Laura Simanjuntak |
Error entry batal booking fee: variable 'BLN' is not found |
IGNORE, dan add L02-11VK di entry batal booking fee |
| 10 February, 2021 |
Riesha Eka Prilia |
Buka mapping Email outlook |
Mapping ke 192.168.0.101\coll_ica$\backup email |
| 10 February, 2021 |
Novitayanti |
Printer L110 offline |
Cek power socket |
| 10 February, 2021 |
Rike Yulita |
Request user a/n: RIKE |
|
| 10 February, 2021 |
Rike Yulita |
Request reindex |
reindex program WCS |
| 10 February, 2021 |
Delfina Ramadhanty |
Jaringan silang |
Cek kabel RJ45 dan lancard |
| 09 February, 2021 |
Delfina Ramadhanty |
Readd 192.168.0.101\wcs$ |
|
| 09 February, 2021 |
Delfina Ramadhanty |
Readd 192.168.0.101\wrs$ |
|
| 09 February, 2021 |
Delfina Ramadhanty |
Readd 192.168.0.101\zia$ |
|
| 08 February, 2021 |
Riesha Eka Prilia |
Buka mapping wrs$ |
Mapping ke 192.168.0.101\wrs$ |
| 08 February, 2021 |
Riesha Eka Prilia |
Buka mapping wcs$ |
Mapping ke 192.168.0.101\wcs$ |
| 05 February, 2021 |
Riesha Eka Prilia |
Buka mapping coll_ica$ |
Mapping ke 192.168.0.101\coll_ica$ |
| 05 February, 2021 |
Riesha Eka Prilia |
Buka mapping coll_all$ |
Mapping ke 192.168.0.101\coll_all$ |
| 04 February, 2021 |
Fransiska |
Request delete TAN/21/01/0176 |
PIMAS.DBF delete TAN/21/01/0176 |
| 04 February, 2021 |
Indriyani Wijaya |
Print SW-0000848-RA |
Edit mailmerge |
| 04 February, 2021 |
Mia Danuranti |
Request reset password email akub@pgc.co.id |
Reset password via PLESK |
| 04 February, 2021 |
Fransiska |
Request delete M/TTIP/21/01/0037
|
Delete detail-Master M/TTIP/21/01/0037 |
| 04 February, 2021 |
Fransiska |
Request delete M/TTIP/21/01/0038
|
Delete detail-Master M/TTIP/21/01/0038 |
| 04 February, 2021 |
Fransiska |
Revisi TAN/21/01/0154 |
Edit PIMAS.DBF TAN/21/01/0154 nominal 1000000 menjadi 8500000, delete coloumn Bayar 7500000 menjadi 0 |
| 04 February, 2021 |
Departemen IT |
Syncronize Server Ubuntu ke NAS |
|
| 04 February, 2021 |
Departemen IT |
Syncronize Server Mint ke NAS |
|
| 04 February, 2021 |
Fransiska |
Delete entry pendapatan lain-lain |
Delete detail master no faktur: AB-1009052 |
| 04 February, 2021 |
Emi Rensiana |
Error Program WMS Entry jurnal harian Q:\WMS\2021\GLMAS.DBF sedang dipakai |
Reindex program WMS |
| 04 February, 2021 |
Shienny Yunita Hasibuan |
Pemasangan monitor pak Ian Wisan |
|
| 04 February, 2021 |
Emi Rensiana |
Nomor Perkiraan di entry jurnal harian kosong/blank |
Proses reindex - proses akhir tahun - proses awal tahun |
| 04 February, 2021 |
Yuni Lianti |
Error monitor mati sendiri |
Off-On monitor |
| 04 February, 2021 |
Fransiska |
Request finance share |
Mapping ke 192.168.101\finance_share$ |
| 03 February, 2021 |
Distani Indah Sari |
Printer HP Laserjet offline |
Reconfigurasi printer ke 192.168.0.85 |
| 03 February, 2021 |
Ita Susana Dewi |
Foward .PDF ke taxdeptpgc@gmail.com |
|
| 03 February, 2021 |
Fransiska |
Request delete TAN/21/01/0174 |
PIMAS.DBF delete TAN/21/01/0174 |
| 03 February, 2021 |
Fransiska |
Request delete TAN/21/01/0175 |
PIMAS.DBF delete TAN/21/01/0175 |
| 02 February, 2021 |
Khristianingrum Rambu Ngana |
Printer L1300 offline |
Cek power socket |
| 02 February, 2021 |
Shienny Yunita Hasibuan |
Pemasangan PC pak Ian Wisan |
|
| 02 February, 2021 |
Shienny Yunita Hasibuan |
Setting printer L5190 |
|
| 02 February, 2021 |
Shienny Yunita Hasibuan |
Installasi program RTI |
|
| 02 February, 2021 |
Shienny Yunita Hasibuan |
Perapihan wiring PC |
|
| 02 February, 2021 |
Yuli Eka Yanti |
Tidak bisa koneksi ke WCS-MANAGER |
WIFI Offline, turn on WIFI |
| 01 February, 2021 |
Khristianingrum Rambu Ngana |
Error perhitungan denda Rp. 650.000 |
Edit SEWA.DBF, NOMORSP="SW-0005515" hapus nominal denda menjadi 0 |
| 01 February, 2021 |
Fransiska |
Request ganti nominal TAN/21/01/0075 |
Edit PIMAS NOMORSP="TAN/21/01/0075" menjadi 2333691 |
| 01 February, 2021 |
Dame Laura Simanjuntak |
Error print SP Sewa |
security error, create new excel file 310121SP.xlsx |
| 01 February, 2021 |
Khristianingrum Rambu Ngana |
Error M/TRAN/21/01/0008 |
Delete Detail - Master M/TRAN/21/01/0008 program WRS |
| 01 February, 2021 |
Khristianingrum Rambu Ngana |
Error M/TRAN/21/01/0009 |
Delete Detail - Master M/TRAN/21/01/0009 program WRS |
| 01 February, 2021 |
Nursari Ekaningsih |
Error entry booking fee unit L01-10VK |
Delete L01-10VK |
| 01 February, 2021 |
Nursari Ekaningsih |
Delete entry sewa L01-10VK |
Delete Record entry sewa L01-10VK |
| 01 February, 2021 |
Fransiska |
Kembalikan NOMORSP="SW-0005243-C007" unit L02-0907 |
Unhide PIMAS.DBF NOMORSP="SW-0005243-C007" |
| 01 February, 2021 |
Fransiska |
Error M/TRAN/21/01/0126 |
Delete Detail-Master untuk diinput ulang. |
| 01 February, 2021 |
Khristianingrum Rambu Ngana |
Error TTS unit L02-17VM |
Delete SW-001630-C001 di PIMAS.DBF |
| 01 February, 2021 |
Khristianingrum Rambu Ngana |
Error M/TRAN/21/01/0021 |
Delete Detail-Master |
| 01 February, 2021 |
Fransiska |
Restore SW-0005243-C006 |
Unhide SW-0005243-C006 PIMAS.DBF |
| 01 February, 2021 |
Dame Laura Simanjuntak |
Edit unit L3A-0706 |
Edit SEWA.DBF revisi SW-0005380-RA menjadi tipe ANGSURAN dan tanggal STK 20-09-2017 |
| 01 February, 2021 |
Khristianingrum Rambu Ngana |
Error LBS-088a |
Edit SW-0001652-C001 di PIMAS.DBF |
| 01 February, 2021 |
Dame Laura Simanjuntak |
Delete duplikat SW-0005380-RA |
|
| 01 February, 2021 |
Fransiska |
Request rubah nama bank unit L06-0639 |
Ganti M/TRAN/21/01/0169 nama bank dari SINARMAS (2661) menjadi BCA (8297) |
| 01 February, 2021 |
Novitayanti |
Delete setoran tak terdeteksi TAN/21/01/0149 |
Edit PIMAS.DBF nomorsp="TAN/21/01/0149" hide |
| 01 February, 2021 |
Ita Susana Dewi |
Data WMS tidak ada dari bulan 7 |
Copy Q:/MBS/WMS ke Q:/WMS |
| 01 February, 2021 |
Fransiska |
Request edit nominal M/TRAN/21/01/0075 dari 2338691 menjadi 2333691 |
Edit TTSMAS.DBF dan TTSDET.DBF debit/kredit menjadi 2333691 |
| 29 January, 2021 |
Novitayanti |
Printer L110 tidak mau menyala |
Power error |
| 27 January, 2021 |
Fransiska |
Request delete lain-lain |
Delete PIMAS.DBF TAN/21/01/0138 tanggal 26/01/2021 |
| 27 January, 2021 |
Fransiska |
Error Entry SP kios L02-0907 |
Delete PIMAS.DBF NOMORSP="SW-0005243-C007" Rp 1000000 |
| 27 January, 2021 |
Fransiska |
Edit Entry TTS detail M/TRAN/21/01/0126 Rp 667.000 menjadi 1.667.000 |
Edit TTSDET.DBF, rubah NOTRAN="M/TRAN/21/01/0126" menjadi 1.667.000 |
| 27 January, 2021 |
Fransiska |
Edit TTS M/TRAN/21/01/0126 Nominal 2334000 menjadi 3334000 |
Edit TTSMAS.DBF M/TRAN/21/01/0126 debit dan kredit menjadi 3334000 |
| 27 January, 2021 |
Yuni Lianti |
Monitor mati |
VGA port longgar |
| 26 January, 2021 |
Fransiska |
Error pendapatan lain-lain nomor AB-1009029 |
Delete detail - master |
| 26 January, 2021 |
Rosriani Gea |
Update developer.exe di Tang City |
Replace developer.exe |
| 26 January, 2021 |
Nursari Ekaningsih |
Request delete entry booking fee |
Delete No booking BK-1005992 |
| 26 January, 2021 |
Novitayanti |
Delete pendapatan lain-lain |
Delete di PIMAS.DBF TAN/21/01/0043 |
| 26 January, 2021 |
Nursari Ekaningsih |
Tidak bisa akses print entry sewa |
Buka akses di entry user |
| 26 January, 2021 |
Emi Rensiana |
Error printer L360 |
Maintenance printer |
| 25 January, 2021 |
Rosriani Gea |
Error program pakar |
Foward ke pak benny |
| 22 January, 2021 |
Dicky Bastian Rachmat |
Error transfer extension resepsionis |
|
| 22 January, 2021 |
Dicky Bastian Rachmat |
Pindah extension 179 |
|
| 22 January, 2021 |
Riesha Eka Prilia |
Error outlook |
Setting outgoing ke port 587 |
| 21 January, 2021 |
Nursari Ekaningsih |
Error nominal booking fee unit L02-1021 |
Edit SEWA.DBF BROWSE FOR NOMORSP="SW-0005483" ganti jumlah booking dari 40.000.000 menjadi 1.000.000 |
| 18 January, 2021 |
Yuli Eka Yanti |
Error Microsoft Office 2016 Licensed |
Crack license |
| 18 January, 2021 |
Fransiska |
Error nominal titipan TAN/21/01/0043 |
Edit PIMAS.DBF TAN/21/01/0043 Rp. 19000000 menjadi Rp. 1000000 |
| 18 January, 2021 |
Fransiska |
Error titipan TAN/21/01/0043 |
Delete duplikasi TAN/21/01/0043 di PIMAS.DBF |
| 18 January, 2021 |
Yuni Lianti |
Error file PROYEKSI HUTANG WCS |
Buka file yang tidak awalan ~$ proyeksi hutang wcs (Autosaved).xlsx |
| 15 January, 2021 |
Nursari Ekaningsih |
Error entry sewa SW-0005510 variable BLN is not found |
Edit SEWA.DBF, delete SW-0005510 |
| 13 January, 2021 |
Dicky Bastian Rachmat |
Tinta L1300 tidak keluar |
Maintenance printer |
| 12 January, 2021 |
Fransiska |
Error nomor giro : NOMORSP="TAN/21/01/0034" |
Edit PIMAS.DBF NOMORSP="TAN/21/01/0034" delete yang Rp. 1000000 |
| 12 January, 2021 |
Novitayanti |
Error printer L110 |
Foward ke service printer |
| 12 January, 2021 |
Ita Susana Dewi |
Error espt PPH21 |
User lupa password |
| 11 January, 2021 |
Nursari Ekaningsih |
Replace kwitansi menjadi none |
Update developer.exe |
| 11 January, 2021 |
Eprilia Mumtahanah |
Update lowongan kerja untuk admin sales |
update www.pgc.co.id |
| 06 January, 2021 |
Khristianingrum Rambu Ngana |
TTS unit LPG-088a tidak balance |
Edit TTSMAS.DBF, debit Rp. 5000000 |
| 06 January, 2021 |
Indriyani Wijaya |
Printer L1300 error |
Papper jam |
| 05 January, 2021 |
Dame Laura Simanjuntak |
Request nilai materai di entry pangganan semua nilai = none |
1. Edit File nya PJKDPT.DBF
2. Replace All materai with 1
3. Quit |
| 05 January, 2021 |
Nursari Ekaningsih |
Edit uang muka |
Edit PJBOOK.DBF , BROWSE FOR NOMORSP="BK-1005948" ganti nominal menjadi RP. 1000000 |
| 05 January, 2021 |
Emi Rensiana |
Data WMS tahun 2020 hilang |
Restore dari backup April 2020 file eSPT_4a2v1, db2113, dan 0308427510720000303202000F1132041009. CSV |
| 05 January, 2021 |
Novitayanti |
Printer L110 tidak mau menyala |
Replug power socket |
| 04 January, 2021 |
Departemen IT |
Proses awal tahun 2021 program WCS FISKAL |
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 04 January, 2021 |
Departemen IT |
Proses awal tahun 2021 program WRS |
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 04 January, 2021 |
Departemen IT |
Proses awal tahun 2021 program WMS |
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 04 January, 2021 |
Departemen IT |
Proses awal tahun 2021 program MBS |
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 04 January, 2021 |
Departemen IT |
Proses awal tahun 2021 program ACC_WMS |
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 04 January, 2021 |
Departemen IT |
Proses awal tahun 2021 program ACC_MBS |
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 04 January, 2021 |
Departemen IT |
Proses awal tahun 2021 program ACC SMI |
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 04 January, 2021 |
Departemen IT |
Proses awal tahun 2021 program ACC AUI |
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 04 January, 2021 |
Departemen IT |
Proses awal tahun 2021 program ACC ACG |
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 04 January, 2021 |
Departemen IT |
Proses awal tahun 2021 program ACC AI_D |
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 04 January, 2021 |
Departemen IT |
Error proses awal tahun program WRS |
Followup ke pak benny |
| 04 January, 2021 |
Departemen IT |
Error proses awal tahun program WMU FISKAL |
Followup ke pak benny |
| 04 January, 2021 |
Novitayanti |
Error printer L110 |
replug power socket |
| 04 January, 2021 |
Fransiska |
Error tanggal AB-1009006 Entry pendapatan lain-lain |
Ganti tanggal menjadi 12/31/2020 |
| 04 January, 2021 |
Fransiska |
Error tanggal AB-1009007 Entry pendapatan lain-lain |
Ganti tanggal menjadi 12/31/2020 |
| 04 January, 2021 |
Fransiska |
Error tanggal AB-1009008 Entry pendapatan lain-lain |
Ganti tanggal menjadi 12/31/2020 |
| 04 January, 2021 |
Fransiska |
Error tanggal AB-1009009 Entry pendapatan lain-lain |
Ganti tanggal menjadi 12/31/2020 |
| 04 January, 2021 |
Fransiska |
Error nominal M/KRED/21/01/0002 |
Delete M/KRED/21/01/0002 Detail - Master |
| 04 January, 2021 |
Fransiska |
Error tanggal Entry pendapatan lain-lain AB-1009010 |
Edit tanggal menjadi 31/12/2020 di PITRAN1.DBF BROWSE FOR NOTRAN="AB-1009010" dan di PIMAS.DBF BROWSE FOR NOMORSP="AB-1009010" |
| 04 January, 2021 |
Nursari Ekaningsih |
Request ganti tanggal entry booking unit nomor: BK-1005959 |
Edit PJBOOK.DBF nomorsp: BK-1005959 menjadi 29/12/2020 |
| 04 January, 2021 |
Novitayanti |
Tidak bisa internet |
Ganti IP dan Gateway |
| 04 January, 2021 |
Departemen IT |
Error program WRS sedang dipakai / error looping saat proses awal tahun. |
1. Copy developer.exe program WCS
2. Copy folder MASFILE WCS ke WRS
3. Proses awal tahun |
| 04 January, 2021 |
Fransiska |
Request ganti bank "M/TTIP/20/12/0048" dari sinarmas menjadi BCA |
Edit TTSMAS.DBF BROWSE FOR NOTRAN="M/TTIP/20/12/0048" menjadi BCA (8297) |
| 31 December, 2020 |
Khristianingrum Rambu Ngana |
Error unit LPG-088a |
Delete TTSDET.DBF M/TRAN/20/12/0006 |
| 30 December, 2020 |
Departemen IT |
Proses awal tahun 2021 program WCS |
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 30 December, 2020 |
Departemen IT |
Proses awal tahun 2021 program WMU FISKAL |
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 30 December, 2020 |
Departemen IT |
Proses awal tahun 2021 program WMS FISKAL |
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 30 December, 2020 |
Departemen IT |
Proses awal tahun 2021 program MBS FISKAL |
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 29 December, 2020 |
Dame Laura Simanjuntak |
Request ganti nama sales menjadi Asri Trihastuti, SE |
Edit SEWA.DBF SW-0005196-RA |
| 29 December, 2020 |
Dame Laura Simanjuntak |
Request ganti nama sales menjadi Achmad Zaini |
Request ganti nama sales Edit SEWA.DBF SW-0005298-RA |
| 29 December, 2020 |
Dame Laura Simanjuntak |
Request ganti nama sales menjadi N/A (Not Available) |
Edit SEWA.DBF SW-0005045-RA |
| 29 December, 2020 |
Novitayanti |
Printer L110 tidak mau menyala |
Replug AC connector |
| 29 December, 2020 |
Departemen Fiskal PT. WCS |
Gagal Saat Permintaan NSFP |
Ganti dari chrome menggunakan mozilla firefox |
| 29 December, 2020 |
Dame Laura Simanjuntak |
Error unit L3A-0812 |
Delete NOMORSP="SW-0004955-RA" SEWA.DBF |
| 29 December, 2020 |
Fransiska |
Error unit LPG-0169 |
Kembalikan M/TRAN/20/12/0180 |
| 29 December, 2020 |
Departemen IT |
Proses awal tahun 2021 program ACC
|
1. Login ke Tahun 2020
2. Proses akhir Bulan
3.Proses akhir Tahun
4.Login ke 2021
5.Reindex Data
6.Proses awal Tahun |
| 15 December, 2020 |
Dame Laura Simanjuntak |
Request ganti nama sales menjadi N/A (Not Available) |
Request ganti nama sales Edit SEWA.DBF SW-0005377-RA |
| 15 December, 2020 |
Dame Laura Simanjuntak |
Request ganti nama sales menjadi Purwo Widodo |
Edit SEWA.DBF SW-0004918-RA |
| 14 December, 2020 |
Susanty |
Buka akses ke program PGC |
mapping ke 192.168.0.105\pgc$ |
| 14 December, 2020 |
Rosriani Gea |
Printer L360 tidak mau terkoneksi |
Print server CPU Fan error. Press F1 |
| 14 December, 2020 |
Nursari Ekaningsih |
Error program WCS |
Relogin program |
| 14 December, 2020 |
Dame Laura Simanjuntak |
Request ganti nama sales menjadi Purwo Widodo |
Edit SEWA.DBF SW-0005376-RA |
| 11 December, 2020 |
Dame Laura Simanjuntak |
Request delete SW-0005248-RA |
Delete SW-0005248-RA di sewa.dbf |
| 11 December, 2020 |
Dame Laura Simanjuntak |
Request delete SW-0005248-RB |
Delete SW-0005248-RB di sewa.dbf |
| 03 December, 2020 |
Departemen Fiskal PT. WCS |
Install ulang printer dan scanner fiskal L360 |
|
| 26 November, 2020 |
Nursari Ekaningsih |
Tidak bisa koneksi ke program WCS |
Mapping ulang drive S:\ |
| 26 November, 2020 |
Departemen Fiskal PT. WCS |
Install ulang dan program PC fiskal ex. Annas |
|
| 23 November, 2020 |
Sarah Elsa |
Mapping marketing dan promosi |
Setting 192.168.0.1\markom$ |
| 23 November, 2020 |
Rosriani Gea |
Error mouse |
Re-plug mouse ke usb port |
| 23 November, 2020 |
Novitayanti |
Printer L110 tidak menyala |
Periksa jalur listrik, offkan printer 10 detik, replug power socket |
| 23 November, 2020 |
Departemen IT |
Syncronize data server ke server cadangan |
|
| 19 November, 2020 |
Departemen IT |
Backup dan Transfer data Server Program 20112020 |
|
| 19 November, 2020 |
Susanty |
Scan ke USB drive |
Menggunakan Ms. Paint - Scan from scanner |
| 19 November, 2020 |
Fransiska |
Error titipan TAN/20/11/0151 Rp. -735.000 |
Edit PIMAS.DBF , edit bayar TAN/20/11/0151 menjadi Rp. 0,- |
| 12 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize data Finance ke local drive |
| 12 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize data HRD ke drive |
| 12 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize data IT ke drive |
| 12 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize data Marketing ke drive |
| 12 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize data Sales ke drive |
| 12 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize data Server Fiskal ke drive |
| 12 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize data Server Program ke drive |
| 12 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize data Scan MKT ke drive |
| 12 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize data Scan IT ke drive |
| 12 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize data EFaktur ke drive |
| 12 November, 2020 |
Novitayanti |
Request penggantian no voucher: K/BCA4/20/03/0003 |
Edit FNTRAN1.DBF ganti no giro K/BCA4/20/03/0003 menjadi EO 258804 |
| 12 November, 2020 |
Novitayanti |
Request penggantian no voucher: K/BCA4/20/03/0004 |
Edit FNTRAN1.DBF ganti no giro K/BCA4/20/03/0004 menjadi EO 258805 |
| 12 November, 2020 |
Tety K. Wijaya |
Laptop tidak bisa konek ke internet |
|
| 12 November, 2020 |
Rosriani Gea |
Tidak bisa konek ke printer L360 |
Remapping ke 192.168.0.82 |
| 12 November, 2020 |
Yuli Eka Yanti |
Error printer laserjet |
mapping ulang ke 192.168.0.85 |
| 12 November, 2020 |
Elly Ernawati |
Error printer laserjet |
mapping ulang ke 192.168.0.85 |
| 12 November, 2020 |
Distani Indah Sari |
Error printer laserjet |
Mapping ulang ke 192.168.0.85 |
| 12 November, 2020 |
Departemen IT |
Backup dan Transfer data Server WCS 20112020 |
|
| 12 November, 2020 |
Departemen IT |
Backup dan Transfer data Server Fiskal 20112020 |
|
| 11 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize data Accounting ke local drive |
| 11 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize data Collection ke local drive |
| 10 November, 2020 |
Dame Laura Simanjuntak |
Error no. sewa: SW-0005165-RA |
Delete SW-0005165-RA di SEWA.DBF |
| 10 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize data Accounting_PGC ke drive F |
| 10 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize database absen ke drive |
| 10 November, 2020 |
Departemen IT |
Syncronize data |
Syncronize database APPSERV ke local drive |
| 09 November, 2020 |
Departemen IT |
Syncronize data program WCS ke PC backup |
|
| 09 November, 2020 |
Yuni Lianti |
Error file excel WRS BASEMENT JUAL KARTU PIUTANG |
Restore file dari backup |
| 09 November, 2020 |
Novitayanti |
Program WCS error |
Restart server linux |
| 09 November, 2020 |
Nursari Ekaningsih |
Error program Invalid Path or file name |
Reload mapping S:\ |
| 09 November, 2020 |
Rike Yulita |
Request reindex program WCS |
Reindex |
| 09 November, 2020 |
Eprilia Mumtahanah |
Extensi 144 tidak menyala |
Restart PABX |
| 06 November, 2020 |
Rike Yulita |
Request reindex program WCS |
|
| 06 November, 2020 |
Departemen IT |
Syncronize data server WCS ke PC backup |
|
| 06 November, 2020 |
Departemen IT |
Syncronize data fiskal WCS ke PC backup |
|
| 05 November, 2020 |
Dicky Bastian Rachmat |
Perbantuan enginering penarikan / perubahan jalur listrik dan telepon admin marketing |
|
| 05 November, 2020 |
Sarah Elsa |
Printer epson pita kusut |
Pembersihan head printer |
| 05 November, 2020 |
Emi Rensiana |
Error 2147467259 PPH4 ayat 2 class initialize sub microsoft access driver cloud not use / file already in use |
Install microsoft access driver menggunakan microsoft office 2010 |
| 05 November, 2020 |
Dicky Bastian Rachmat |
Perbantuan enginering penarikan / perubahan jalur listrik dan telepon sales |
|
| 05 November, 2020 |
Dicky Bastian Rachmat |
Pemeriksaan printer WCS/01PRT/0414/HR/052 |
|
| 05 November, 2020 |
Departemen IT |
Backup server WCS data tanggal 05/11/2020 |
|
| 05 November, 2020 |
Departemen IT |
Backup server fiskal data tanggal 05/11/2020 |
|
| 05 November, 2020 |
Departemen IT |
Backup program-program WCS tanggal 05/11/2020 |
|
| 05 November, 2020 |
Yuli Eka Yanti |
Request koneksikan printer HP LaserJet Pro M15a |
Koneksikan ke 192.168.0.85 |
| 05 November, 2020 |
Distani Indah Sari |
Request koneksikan printer HP LaserJet Pro M15a |
Koneksikan ke 192.168.0.85 |
| 04 November, 2020 |
Novitayanti |
Delete setoran tak terdeteksi TAN/20/10/0141 |
Edit PIMAS.DBF , delete TAN/20/10/0141 |
| 04 November, 2020 |
Novitayanti |
Delete setoran tak terdeteksi TAN/20/10/0142 |
Edit PIMAS.DBF , delete TAN/20/10/0142 |
| 04 November, 2020 |
Emi Rensiana |
Request penggantian password email acct.wcs@gmail.com |
Ganti password, no telepon dan email recovery |
| 04 November, 2020 |
Emi Rensiana |
Request penggantian password email taxdeptpgc@gmail.com |
Ganti password, no telepon dan email recovery |
| 04 November, 2020 |
Novitayanti |
Penambahan program WMS |
Koneksikan mapping ke 192.168.0.101\WMS$ |
| 04 November, 2020 |
Novitayanti |
Penambahan program MBS |
Koneksikan mapping ke 192.168.0.101\MBS$ |
| 04 November, 2020 |
Novitayanti |
Error jaringan LAN |
troubleshoot RJ45 |
| 03 November, 2020 |
Dame Laura Simanjuntak |
Request perubahan tanggal input dan nama sales |
Ganti tanggal menjadi 27/10/2020 dan nama sales N00-0003 N/A (NOT AVAILABLE) |
| 03 November, 2020 |
Dame Laura Simanjuntak |
Request perubahan nama sales |
Ganti nama sales N00-0003 N/A (NOT AVAILABLE) |
| 03 November, 2020 |
Departemen IT |
Error CCTV Analog, Server WCS dan NAS |
Turn ON karena mati listrik |
| 03 November, 2020 |
Novitayanti |
Entry kwitansi nomor M/TRAN/20/10/0068 hilang |
Munculkan M/TRAN/20/10/0068 di TTSMAS.DBF dan TTSDET.DBF |
| 03 November, 2020 |
Eprilia Mumtahanah |
Printer L1300 indikator ink dan paper blinking berbarengan |
Isi tinta, maintenance printer, cek kotoran pada printer |
| 03 November, 2020 |
Novitayanti |
Delete setoran tak terdeteksi TAN/20/10/0081 |
Edit PIMAS.DBF , delete TAN/20/10/0081 |
| 03 November, 2020 |
Novitayanti |
Delete setoran tak terdeteksi TAN/20/10/0122 |
Edit PIMAS.DBF , delete TAN/20/10/0122 |
| 02 November, 2020 |
Novitayanti |
Tidak bisa masuk ke gmail |
Uninstall chrome, Install chrome versi terbaru |
| 02 November, 2020 |
Novitayanti |
Create VOUCHER form |
Add new form VOUCHER di print server |
| 02 November, 2020 |
Novitayanti |
Create KWITANSI form |
Add new form KWITANSI di print server |
| 02 November, 2020 |
Dame Laura Simanjuntak |
Unit L03-0873 DP 1 dan DP 2 tidak muncul di entry sewa |
Entry Sewa - Edit - SAVE |
| 02 November, 2020 |
Novitayanti |
Delete setoran tak terdeteksi TAN/20/10/0139 |
Edit PIMAS.DBF , delete TAN/20/10/0139 |
| 28 October, 2020 |
Fransiska |
Error M/TRAN/20/10/0124 |
Delete Detail-Master |
| 28 October, 2020 |
Fransiska |
Error M/TRAN/20/10/0123 |
Delete Detail-Master |
| 28 October, 2020 |
Departemen HRD & GA PT. WCS |
Record CCTV kepulangan tanggal 27 Oktober 2020 |
Buka record tanggal 27 Oktober 2020 |
| 28 October, 2020 |
Novitayanti |
Error Harddisk |
Install ulang Windows 7 menggunakan harddisk ex. Didis Accounting |
| 27 October, 2020 |
Novitayanti |
Pemeriksaan harddisk |
Scan bad sector |
| 27 October, 2020 |
Dicky Bastian Rachmat |
Setting printer L210 |
Installasi driver, share printer |
| 27 October, 2020 |
Eprilia Mumtahanah |
Koneksikan printer L210 |
Install printer L210 ke 192.168.0.144 |
| 27 October, 2020 |
Rike Yulita |
Sharing printer Laserjet |
Share printer Laserjet |
| 27 October, 2020 |
Novitayanti |
Error entry pendapatan lain-lain AB-1008890 |
Edit PITRAN2.DBF, Ganti keterangan menjadi BIAYA PPH 4 (2) |
| 27 October, 2020 |
Novitayanti |
Request ganti keterangan monitor kwitansi unit L3A-0720 |
Edit - Keterangan BIAYA PPH 4 (2) |
| 27 October, 2020 |
Fransiska |
Kembalikan piutang unit L3A-0673 |
Minitor piutang dagang - unit L3A-0673 - Update |
| 26 October, 2020 |
Fransiska |
Error piutang L02-0911 SW-0005212-0002 |
Edit PIMAS.DBF, delete SW-0005212-0002 |
| 26 October, 2020 |
Rosriani Gea |
Error printer L360 |
Paper jam |
| 26 October, 2020 |
Distani Indah Sari |
Setting printer Laserjet |
Koneksikan ke 192.168.0.85 |
| 26 October, 2020 |
Yuli Eka Yanti |
Setting printer Laserjet |
Koneksikan ke 192.168.0.85 |
| 23 October, 2020 |
Indriyani Wijaya |
Pembuatan SPSHPTU-0000-ERI ROSIDAH |
Edit SPSHPTU-0000-ERI ROSIDAH |
| 23 October, 2020 |
Indriyani Wijaya |
Request pembuatan SPSHPTU-0000313 |
Edit SPSHPTU-0000313 |
| 23 October, 2020 |
Khristianingrum Rambu Ngana |
Pengecekan komputer Indri sudah dishutdown atau belum yang sedang WFH |
Ping 192.168.0.138 |
| 23 October, 2020 |
Indriyani Wijaya |
Tombol reshedule tidak aktif di unit L03-0792 |
Edit database PJSP.DBF, rubah mutasi dari 2 menjadi 0 |
| 23 October, 2020 |
Distani Indah Sari |
Error mapping IO device error |
Restart server MS Server 2012 |
| 23 October, 2020 |
Shienny Yunita Hasibuan |
Hasil print bergaris |
Maintenance printer, Ink flushing dan head cleaning. |
| 23 October, 2020 |
Indriyani Wijaya |
Tidak bisa printing jadwal SP |
Exit - Open program ERP WCS |
| 23 October, 2020 |
Fransiska |
Error piutang L02-0911 SW-0005212-0001 |
Edit PIMAS.DBF, delete SW-0005212-0001 |
| 22 October, 2020 |
Distani Indah Sari |
Setting Folder Sharing_ACC$ |
Koneksikan mapping ke 192.168.0.100 |
| 22 October, 2020 |
Distani Indah Sari |
Setting Folder ACC_AI$ |
Koneksikan mapping ke 192.168.0.101 |
| 22 October, 2020 |
Rosriani Gea |
Email yahoo tidak bisa ZIP |
- |
| 22 October, 2020 |
Rosriani Gea |
Tidak bisa print ke L360 |
restart server 192.168.0.182 |
| 22 October, 2020 |
Diyah Susilowati |
Tidak bisa download file dari google drive |
- |
| 22 October, 2020 |
Shienny Yunita Hasibuan |
WIFI-BOD lemot |
koneksikan ke WIFI-MANAGER |
| 22 October, 2020 |
Dame Laura Simanjuntak |
Rubah cicilan untuk nomor sewa SW-0005165-RA |
Edit SEWA.DBF NOMORSP="SW-0005165-RA" cicilan ganti dari 1 menjadi 0 |
| 22 October, 2020 |
Dame Laura Simanjuntak |
Ganti nama sales dan manager |
Edit SEWA.DBF NOMORSP="SW-0005165-RA" sales A01-0055 ASRI TRIHASTUTI, SE dan manager Y00-0001 YULI MERLIANTI |
| 22 October, 2020 |
Fransiska |
Delete entry pendapatan lain-lain unit L3A-0720 |
Entry pendapatan lain-lain delete no AB-1008888 |
| 22 October, 2020 |
Fransiska |
Titipan unit LGR-043 tidak keluar nominal di entry TTS |
Update monitor piutang dagang unit LGR-043 |
| 22 October, 2020 |
Fransiska |
L88-8888 TRAN/20/20/0028 tidak keluar di Titipan |
Monitor piutang dagang TRAN/20/20/0028 - UPDATE |
| 21 October, 2020 |
Distani Indah Sari |
Komputer tidak mau menyala |
Replace menggunakan PC Dept HRD |
| 21 October, 2020 |
Distani Indah Sari |
Setting Folder DIDIS$ |
Koneksikan mapping ke 192.168.0.100 |
| 20 October, 2020 |
Abdulloh Rozaq |
Request CCTV yang masuk ke ruang legal terakhir kali tanggal 21 oktober |
Buka record CCTV tanggal 21 Oktober 2020 |
| 20 October, 2020 |
Abdulloh Rozaq |
Request CCTV yang masuk ke ruang legal pertama kali tanggal 22 oktober |
Buka record CCTV tanggal 22 Oktober 2020 pagi. |
| 20 October, 2020 |
Nursari Ekaningsih |
Tidak bisa akses L120 ke komputer dame |
Setting printer ke 192.168.0.162 |
| 19 October, 2020 |
Dany Aji Nagara |
Pemeriksaan printer L1300 |
|
| 19 October, 2020 |
Eprilia Mumtahanah |
Deleting folder carol |
Backup server , delete karyawan resign folder Carolina |
| 19 October, 2020 |
Dame Laura Simanjuntak |
Request delete duplikasi SW-0005019-RA |
Edit SEWA.DBF, Delete SW-0005019-RA tanggal 21/10/2020 |
| 16 October, 2020 |
Emi Rensiana |
Reindex MBS |
|
| 16 October, 2020 |
Novitayanti |
Print rekap kwitansi berbeda dengan sarah |
Copy developer.exe dari S:\ ke local D:\ |
| 16 October, 2020 |
Yuli Merlianti M. |
Akses ke WIFI-Manager |
|
| 16 October, 2020 |
Distani Indah Sari |
Komputer tidak mau menyala |
Cek power socket |
| 16 October, 2020 |
Distani Indah Sari |
Jaringan off |
Cek LAN |
| 16 October, 2020 |
Dicky Bastian Rachmat |
Pengecekan line telepon untuk outgoing call PT. WCS PABX no inventaris: WCS/01PBX/0107/LB/001 |
|
| 16 October, 2020 |
Departemen IT |
Pemeriksaan mouse no inventaris: WCS/01MSE/0515/HR/072 |
|
| 16 October, 2020 |
Distani Indah Sari |
Konektor RJ45 error |
Criping ulang kabel straight |
| 15 October, 2020 |
Abdulloh Rozaq |
Internet akses ke laptop legal |
Koneksikan ke WIFI-STAF |
| 15 October, 2020 |
Emi Rensiana |
Data PT. WMS hilang |
Copy folder PT. WMS |
| 15 October, 2020 |
Emi Rensiana |
Reindex WCS |
|
| 15 October, 2020 |
Emi Rensiana |
Reindex WMS |
|
| 15 October, 2020 |
Emi Rensiana |
Reindex WMU |
|
| 14 October, 2020 |
Yugous Nova S. |
Followup ke ASUS tidak format HDD |
|
| 14 October, 2020 |
Nursari Ekaningsih |
Error variable BLN not found |
Delete SEWA.DBF record 0 |
| 14 October, 2020 |
Yugous Nova S. |
Remove iklan google crome |
Chrome setting, remove ads |
| 14 October, 2020 |
Dame Laura Simanjuntak |
Request nama Sales dan Manager |
Edit SEWA.DBF SW-0005227-RA nama sales Ahmad Zaini dan Manager Yuli Merlianti |
| 14 October, 2020 |
Dany Aji Nagara |
Komputer lemot |
Request penambahan RAM |
| 14 October, 2020 |
Lili Nurlaela |
Request remove M/TTIP/20/06/010 di Jurnal Harian dan Entry Pembayaran |
Remove M/TTIP/20/06/010 di GLTRAN2.DBF program Fiskal WCS |
| 13 October, 2020 |
Yugous Nova S. |
Ke bintang raya untuk service laptop |
|
| 13 October, 2020 |
Departemen IT |
Tidak bisa login ke WIFI-BOD |
Reset router |
| 13 October, 2020 |
Departemen IT |
Backup WCS-12/10/2020 |
|
| 13 October, 2020 |
Departemen IT |
Backup PROGRAM-12/10/2020 |
|
| 13 October, 2020 |
Departemen IT |
Backup FISKAL-12/10/2020 |
|
| 13 October, 2020 |
Dame Laura Simanjuntak |
Penambahan nama sales "SW-0005186-RA" |
Browse SEWA.DBF BROWSE FOR NOMORSP="SW-0005186-RA" Ganti nama sales R00-0002 RUHUT JULIANDI P |
| 13 October, 2020 |
Dame Laura Simanjuntak |
Penambahan nama manager SW-0005186-RA |
Edit Sewa.DBF Y00-0001 Yuli Merlianti |
| 13 October, 2020 |
Fransiska |
Tidak bisa login ke siska$ |
Remapping ke 192.168.0.100\siska$ |
| 13 October, 2020 |
Novitayanti |
Paper jam di L110 |
Delete quee printer |
| 13 October, 2020 |
Yuli Eka Yanti |
WIFI-Manager offline |
buka blokir |
| 12 October, 2020 |
Novitayanti |
Printer L110 Lampu Tinta dan Kertas menyala |
Pesan error service required, reset printer |
| 12 October, 2020 |
Novitayanti |
Printer L110 Lampu tinta menyala |
Power off, Hold power dan ink/paper button 15 detik. Power on, lalu hold ink/paper button 3 detik. |
| 12 October, 2020 |
Eprilia Mumtahanah |
Setting anydesk ke laptop pribadi untuk WFH |
instal anydesk |
| 12 October, 2020 |
Indriyani Wijaya |
Tinta printer L1300 tidak nyata |
Maintenance printer - ink flushing |
| 08 October, 2020 |
Dicky Bastian Rachmat |
Pengecekan outcoing call |
Cek telepon di meja Pak Wahyu |
| 08 October, 2020 |
Dicky Bastian Rachmat |
Pengecekan outcoing call |
Cek telepon di meja Bu Tety |
| 08 October, 2020 |
Departemen Enginering PT. PGC |
Pengetesan CO 2 |
Cek 16 port untuk no yang aktif adalah port 7: 213 , Port 9: 30019808, Port 10: 30019818, port 11: 30019828 |
| 08 October, 2020 |
Departemen Enginering PT. PGC |
Pengetesan CO 3 |
Cek 16 port CO. 1: kosong, 2: 30019767, 3: 30019768, 4: kosong, 5: kosong, 6: 30019771, 7: 3001 9772, 8: kosong, 9: kosong 10: 30016888 11: 30019769 12: 30019782 13: 30019783, 14: kosong, 15: 30016789 , 16: kosong |
| 08 October, 2020 |
Departemen Enginering PT. PGC |
Setting no telkom |
Installasi CO telkom ke jalur indosat no 8006789, 80887171, dan 80886655 |
| 08 October, 2020 |
Indriyani Wijaya |
Error kabel LAN |
Replace kabel UTP |
| 08 October, 2020 |
Dicky Bastian Rachmat |
Pengetesan outcoing call 3 CO |
Telpon menggunakan 8006789, 80887171, dan 80886655 |
| 08 October, 2020 |
Novitayanti |
Printer L110 tidak bisa menyala |
Reset printer 10 detik |
| 08 October, 2020 |
Dame Laura Simanjuntak |
Request penambahan nama sales Unit LGR-051A |
Edit SEWA.DBF NOMORSP="SW-0005019-RA" nama sales A00-0002 ANDRY CAHAYA dan Manager Y00-0001 YULI MERLIANTI |
| 08 October, 2020 |
Dicky Bastian Rachmat |
Pengecekan outcoing call |
Cek telepon di meja Pak Sony |
| 07 October, 2020 |
Emi Rensiana |
Printer L360 tidak nyata |
Maintenance printer L360 |
| 07 October, 2020 |
Emi Rensiana |
Isi printer L360 warna hitam |
Pengisian tinta hitam 664 untuk printer L360 |
| 07 October, 2020 |
Yuli Eka Yanti |
Anydesk tidak mau koneksi ke SGC |
Reconnect anydesk |
| 07 October, 2020 |
Fransiska |
Tidak bisa login ke server |
Koneksikan ke 192.168.0.100 login menggunakan user: Siska |
| 06 October, 2020 |
Dame Laura Simanjuntak |
Tidak bisa print ke L120 |
Set default printer ke L120 (Copy 1) |
| 05 October, 2020 |
Dame Laura Simanjuntak |
Printer offline |
Reconnect kabel USB |
| 02 October, 2020 |
Tety K. Wijaya |
Tidak bisa konek ke WIFI |
Koneksikan ke WIFI-BOD |
| 01 October, 2020 |
Yugous Nova S. |
Pengecekan harddisk |
Transfer data |
| 01 October, 2020 |
Dicky Bastian Rachmat |
Pengecekan outcoing call |
Cek telepon di meja Pak Ian |
| 29 September, 2020 |
Khristianingrum Rambu Ngana |
Editing L02-06VM M/TRAN/20/08/0028 |
Edit KWITANSI.DBF |
| 29 September, 2020 |
Yugous Nova S. |
Error Notebook no inventaris: WCS-01LTP/0818/LGL/001-PGC |
Konektor touchpad hilang, tampilan tidak ada, harddisk bunyi, dan banyak pengait yang patah. |
| 29 September, 2020 |
Diyah Susilowati |
Error WIFI |
Koneksikan ke WIFI-Manager |
| 28 September, 2020 |
Dame Laura Simanjuntak |
Request penggantian harga BK-1005792 unit LGR-PG55 Rp 387,321,000 menjadi 32,276,750 |
Edit PJBOOK.DBF Nomorsp=BK-1005792 nominal Rp 387,321,000 menjadi 32,276,750 |
| 28 September, 2020 |
Yugous Nova S. |
Request part lenovo |
|
| 28 September, 2020 |
Indriyani Wijaya |
Error jaringan LAN Card |
Restart PC |
| 28 September, 2020 |
Indriyani Wijaya |
Pembuatan SPSHPTU 0000748-RA |
Editing dokumen SPSHPTU.doc pada S:\dokumen |
| 24 September, 2020 |
Eprilia Mumtahanah |
Tinta printer L1300 tidak keluar |
Maintenance printer |
| 24 September, 2020 |
Dame Laura Simanjuntak |
Request penggantian tanggal booking fee nomorsp: BK-1005792 07-08-2020 menjadi 25-09-2020 |
Edit PJBOOK.DBF BK-1005792 Tanggal 07-08-2020 menjadi 25-09-2020 |
| 21 September, 2020 |
Indriyani Wijaya |
Request perubahan nilai angsuran SW-0005383 |
Edit PIMAS.DBF BROWSE FOR NOMORSP="SW-0005383" Angsuran 05 menjadi 2,100,000 |
| 21 September, 2020 |
Dame Laura Simanjuntak |
Request nama SPV dan Manager untuk unit L3A-0607 |
Edit SEWA.DBF nama SPV jadi A00-0001 ACHMAD ZAINI dan Manager Y00-0001 YULI MERLIANTI |
| 21 September, 2020 |
Dame Laura Simanjuntak |
Hapus SW-0005383 |
Edit SEWA.DBF, hapus SW-0005383 unit L3A-0607 |
| 17 September, 2020 |
Eprilia Mumtahanah |
Printer L1300 blinking ink dan paper |
Papper Jam |
| 15 September, 2020 |
Dame Laura Simanjuntak |
Reschedule unit LGR-S043 M/TTIP/29/09/0001 |
Lihat NOTRAN di PIDET.DBF
Database: TTSDET.DBF, PIDET.DBF. 1. unkonfirm no TTS oleh Dept. Finance 2. hide detail TTS di TTSDET.DBF 3. hide nomorsp cicilan di PIDET.DBF, pastikan cicilan yang mau direschedule sudah tidak berwarna kuning atau sudah putih.(Bisa Edit+Save di Entry Sewa ) 4. Klik reschedule, pastikan harga sudah muncul dan bulan cicilan sudah terganti. 5. unhide detail TTS di TTSDET.DBF, unhide nomorsp di PIDET.DBF, 6. Konfirmasi TTS di dept finance 7. update monitor piutang dagang. |
| 15 September, 2020 |
Dame Laura Simanjuntak |
Edit Sales di entry sewa NOMORSP="SW-0004555-RA" |
Edit SEWA.DBF A00-0001 ACHMAD ZAINI |
| 15 September, 2020 |
Dame Laura Simanjuntak |
Penambahan Manager Y00-0001 YULI MERLIANTI di SW-0005226-RA |
Edit SEWA.DBF |
| 15 September, 2020 |
Dame Laura Simanjuntak |
Request edit entry sewa unit L02-0636 Nomor: SW-0005226-RA |
Edit Sewa.DBF SW-0005226-0001 ganti tanggal menjadi 28-05-2020 |
| 15 September, 2020 |
Novitayanti |
Printer kasir tidak menyala |
Cek jalur PLN |
| 15 September, 2020 |
Emi Rensiana |
Printer L360 tidak menyala |
Pengecekan jalur USB ke 192.168.0.82 |
| 15 September, 2020 |
Departemen HRD & GA PT. WCS |
Request record CCTV tanggal 4 September 2020 |
Buka record CCTV tanggal 4 September 2020 |
| 15 September, 2020 |
Fransiska |
Pemeriksaan PC dengan no inventaris: WCS/01CPU/0206/FA/017 |
Penggantian PC baru |
| 15 September, 2020 |
Indriyani Wijaya |
Request perubahan nilai cicilan unit L3A-0607 menjadi 2,100,000 |
Edit SEWA.DBF BROWSE FOR NOMORSP="SW-0005383" Ganti Sisa 2,100,000 |
| 14 September, 2020 |
Rike Yulita |
Malwarebyte error MBAMService teriinated unexpectedly |
Uninstall malwarebyte |
| 14 September, 2020 |
Dame Laura Simanjuntak |
Penambahan Manager Y00-0001 YULI MERLIANTI di SW-0004555-RA |
Edit SEWA.DBF |
| 14 September, 2020 |
Dame Laura Simanjuntak |
Penambahan Manager Y00-0001 YULI MERLIANTI di SW-0004916-RA |
Edit SEWA.DBF |
| 11 September, 2020 |
Dame Laura Simanjuntak |
Edit Sales di entry sewa NOMORSP="SW-0004916-RA" |
Edit SEWA.DBF A00-0001 ACHMAD ZAINI |
| 11 September, 2020 |
Dame Laura Simanjuntak |
Edit Sales di entry sewa NOMORSP="SW-0005226-RA" |
Edit SEWA.DBF PURWO WIDODO P00-0003 |
| 11 September, 2020 |
Nofianti Solika |
Error printer L1300 |
Cek kelistrikan karena mati lampu |
| 11 September, 2020 |
Novitayanti |
Printer L110 tidak mau menyala |
Cek kelistrikan setelah mati lampu |
| 10 September, 2020 |
Dame Laura Simanjuntak |
Reschedule unit L3A-511C SW- 0004916 M/TRAN/20/08/0120 |
Lihat NOTRAN di PIDET.DBF
Database: TTSDET.DBF, PIDET.DBF. 1. unkonfirm no TTS oleh Dept. Finance 2. hide detail TTS di TTSDET.DBF 3. hide nomorsp cicilan di PIDET.DBF, pastikan cicilan yang mau direschedule sudah tidak berwarna kuning atau sudah putih.(Bisa Edit+Save di Entry Sewa ) 4. Klik reschedule, pastikan harga sudah muncul dan bulan cicilan sudah terganti. 5. unhide detail TTS di TTSDET.DBF, unhide nomorsp di PIDET.DBF, 6. Konfirmasi TTS di dept finance 7. update monitor piutang dagang. |
| 10 September, 2020 |
Dame Laura Simanjuntak |
Reschedule unit LGR-S043 SW-0004555 M/TRAN/20/09/0043 |
Lihat NOTRAN di PIDET.DBF
Database: TTSDET.DBF, PIDET.DBF. 1. unkonfirm no TTS oleh Dept. Finance 2. hide detail TTS di TTSDET.DBF 3. hide nomorsp cicilan di PIDET.DBF, pastikan cicilan yang mau direschedule sudah tidak berwarna kuning atau sudah putih.(Bisa Edit+Save di Entry Sewa ) 4. Klik reschedule, pastikan harga sudah muncul dan bulan cicilan sudah terganti. 5. unhide detail TTS di TTSDET.DBF, unhide nomorsp di PIDET.DBF, 6. Konfirmasi TTS di dept finance 7. update monitor piutang dagang. |
| 09 September, 2020 |
Novitayanti |
Error monitor |
Restart PC |
| 09 September, 2020 |
Novitayanti |
Error networking |
Enable network |
| 09 September, 2020 |
Indriyani Wijaya |
Revisi surat pemesanan No. 000830-RA |
Edit s:\Dokumen\SPSHPTU.DOC |
| 09 September, 2020 |
Departemen IT |
CCTV Analog off karena mati lampu |
Cek PC dan record |
| 08 September, 2020 |
Dame Laura Simanjuntak |
Revisi tanggal 28-07-2020 Entry SP unit L3A-0712 |
Edit PSJP.DBF BK-1002059 tanggal 28-07-2020 menjadi tanggal 23-07-2020 |
| 08 September, 2020 |
Departemen IT |
CCTV Digital off karena mati lampu |
Cek PC dan record |
| 07 September, 2020 |
Indriyani Wijaya |
Revisi surat pemesanan No. 000835-RA |
Edit s:\Dokumen\SPSHMST2.DOC |
| 07 September, 2020 |
Emi Rensiana |
Error kirim file pajak Err099 |
- |
| 07 September, 2020 |
Indriyani Wijaya |
Tinta hitam tidak nyata printer L1300 |
Flushing printer |
| 07 September, 2020 |
Dame Laura Simanjuntak |
Reschedule unit L02-0636 SW-0005226 M/Cash/20/08/0062 |
Lihat NOTRAN di PIDET.DBF
Database: TTSDET.DBF, PIDET.DBF. 1. unkonfirm no TTS oleh Dept. Finance 2. hide detail TTS di TTSDET.DBF 3. hide nomorsp cicilan di PIDET.DBF, pastikan cicilan yang mau direschedule sudah tidak berwarna kuning atau sudah putih.(Bisa Edit+Save di Entry Sewa ) 4. Klik reschedule, pastikan harga sudah muncul dan bulan cicilan sudah terganti. 5. unhide detail TTS di TTSDET.DBF, unhide nomorsp di PIDET.DBF, 6. Konfirmasi TTS di dept finance 7. update monitor piutang dagang. |
| 04 September, 2020 |
Indriyani Wijaya |
Revisi surat pemesanan No. 000827-RA |
s:\Dokumen\SPSHMST2.DOC |
| 03 September, 2020 |
Shienny Yunita Hasibuan |
Tidak bisa print ke L360 |
Koneksikan ke WIFI Manager |
| 03 September, 2020 |
Dame Laura Simanjuntak |
Delete Booking Fee unit L3A-661B |
Delete NOMORSP="BK-1005826" di PJBOOK.DBF |
| 03 September, 2020 |
Dame Laura Simanjuntak |
Error kios sudah diproses unit L3A-661B |
Edit PJKIOSDET.DBF, hapus L3A-661B |
| 03 September, 2020 |
Dame Laura Simanjuntak |
Pemeriksaan keyboard tombol D tidak berfungsi |
Tombol sudah di lepas namun masih tidak berfungsi. |
| 03 September, 2020 |
Rosriani Gea |
Setting printer L360 |
Koneksikan laptop ke 192.168.0.82 |
| 03 September, 2020 |
Rosriani Gea |
Koneksikan laptop ke WIFI |
Koneksikan ke WIFI-MANAGER |
| 03 September, 2020 |
Eprilia Mumtahanah |
Request backup Database absen |
|
| 03 September, 2020 |
Indriyani Wijaya |
Revisi surat pemesanan No. 000826-RA |
Edit s:\Dokumen\SPSHMST2.DOC |
| 02 September, 2020 |
Benny Taslim |
Setting jaringan ke server program WCS |
|
| 02 September, 2020 |
Yuni Lianti |
Tidak bisa internet |
Restart modem indihome |
| 02 September, 2020 |
Rike Yulita |
Request reindex program WCS |
|
| 02 September, 2020 |
Departemen IT |
Tidak bisa outgoing call |
Restart PABX |
| 02 September, 2020 |
Novitayanti |
Penggantian bank/no.giro DIREKSI menjadi SINARMAS DEV - 2661 |
Edit GLTRAN2.DBF, BROWSE FOR NAMABANK="DIREKSI" Ganti menjadi SINARMAS DEV - 2661 |
| 02 September, 2020 |
Novitayanti |
Monitor mati |
Restart PC |
| 01 September, 2020 |
Novitayanti |
Perubahan Entry Jurnal Voucher no: K/BSN4/20/02/0018. |
Edit FNTRAN1.DBF, BROWSE FOR NOTRAN="K/BSN4/20/02/0018" Ganti Keterangan PEMBAYARAN TUNJANGAN BBM PT WCS 2019 menjadi BIAYA OPERASIONAL PT WCS |
| 01 September, 2020 |
Novitayanti |
Perubahan Entry Jurnal Voucher no: K/BSN4/20/02/0019. |
Edit FNTRAN1.DBF, BROWSE FOR NOTRAN="K/BSN4/20/02/0019" Ganti Keterangan PEMBAYARAN TUNJANGAN BBM PT WCS 2019 menjadi BIAYA OPERASIONAL PT WCS |
| 01 September, 2020 |
Novitayanti |
Perubahan Print Jurnal Voucher no: K/BSN4/20/02/0018. |
Edit GLTRAN2.DBF, BROWSE FOR NOTRAN="K/BSN4/20/02/0018" Ganti Keterangan PEMBAYARAN TUNJANGAN BBM PT WCS 2019 menjadi BIAYA OPERASIONAL PT WCS |
| 01 September, 2020 |
Novitayanti |
Perubahan Print Jurnal Voucher no: K/BSN4/20/02/0018.
|
Edit GLTRAN2.DBF, BROWSE FOR NOTRAN="K/BSN4/20/02/0018" Ganti Keterangan PEMBAYARAN TUNJANGAN BBM PT WCS 2019 menjadi BIAYA OPERASIONAL PT WCS |
| 01 September, 2020 |
Rike Yulita |
Replace developer.exe dari pak benny |
|
| 31 August, 2020 |
Dame Laura Simanjuntak |
Edit salesman unit LGR-S027 |
SEWA.DBF edit SW-0004908-RA salesman S00-0003 |
| 31 August, 2020 |
Yuli Eka Yanti |
Tidak bisa internet |
Restart anydesk |
| 28 August, 2020 |
Yuli Eka Yanti |
Tidak bisa konek ke cikarang |
Koneksikan ke WCS-BOD |
| 28 August, 2020 |
Emi Rensiana |
Error printer L360 "Paper Jam" |
Cek kertas nyangkut. |
| 27 August, 2020 |
Lili Nurlaela |
Error ESPT .mdb WMU tahun 2019 |
Restore database bulan april PT. WMU |
| 27 August, 2020 |
Eprilia Mumtahanah |
Request CCTV a/n. Ridlo M. Fahmi |
|
| 27 August, 2020 |
Eprilia Mumtahanah |
Request backup database mesin absen |
|
| 26 August, 2020 |
Lili Nurlaela |
Error saving .CSV |
Direct ke folder Z:\ESPT\WMU 2019 |
| 26 August, 2020 |
Departemen IT |
Request ganti password CCTV |
|
| 25 August, 2020 |
Eprilia Mumtahanah |
Request record CCTV tanggal 25/08/2020 a/n. Indriyani Marketing
|
Buka record CCTV kepulangan Indriyani Marketing |
| 24 August, 2020 |
Departemen IT |
Blokir akses ilegal |
Restart WCS-BOD, WCS-MANAGER. Blokir akses WIFI ilegal ke WCS-BOD, WCS-MANAGER |
| 24 August, 2020 |
Shienny Yunita Hasibuan |
Pengecekan wireless POS system V2 PRO |
|
| 24 August, 2020 |
Rosriani Gea |
Pengecekan monitor LCD |
Replace dengan LCD di GA |
| 24 August, 2020 |
Dame Laura Simanjuntak |
Request CCTV tanggal 4 Agustus 2020 |
Buka record CCTV analog kepulangan tanggal 04 Agustus 2020 |
| 24 August, 2020 |
Sarah Elsa |
Error entry pendapatan lain-lain |
Edit AB-1008817 menjadi DENDA SEWA |
| 24 August, 2020 |
Rike Yulita |
Request reindex |
|
| 24 August, 2020 |
Yuni Lianti |
Pemasangan memori DDR3 4GB |
|
| 24 August, 2020 |
Eprilia Mumtahanah |
Request record CCTV tanggal 19/08/2020 a/n. Andry Marketing |
Buka record CCTV kepulangan Andry Marketing |
| 21 August, 2020 |
Indriyani Wijaya |
Print out unit L03-0933 |
Edit SPSHMST2.DOC menggunakan mailmerge database SPSHMST2.EXCEL |
| 21 August, 2020 |
Departemen IT |
Sycronize Server WCS, Server Fiskal, dan Server Program |
Syncronize ke NAS |
| 18 August, 2020 |
Indriyani Wijaya |
Print out SP unit L3A-0715 |
Edit SPSHMST2.DOC menggunakan mailmerge database SPSHMST2.EXCEL |
| 14 August, 2020 |
Emi Rensiana |
Mapping error ke MBS |
Remapping ke 192.168.0.25 |
| 14 August, 2020 |
Emi Rensiana |
Error Windows XP |
Backup preparing install ulang |
| 14 August, 2020 |
Departemen IT |
Error server WCS |
Restart paksa server |
| 14 August, 2020 |
Indriyani Wijaya |
Error surat SP |
Edit SPSHPTU2.DOC menggunakan mailmerge database SPSHPTU2.EXCEL |
| 14 August, 2020 |
Indriyani Wijaya |
Print out SP unit L3A-0653 |
Edit SPSHPTU2.DOC menggunakan mailmerge database SPSHPTU2.EXCEL |
| 14 August, 2020 |
Indriyani Wijaya |
Print out SP unit L3A-0712 |
Edit SPSHMST2.DOC menggunakan mailmerge database SPSHMST2.EXCEL |
| 13 August, 2020 |
Yuni Lianti |
Error windows 7 |
Upgrade windows 7 menjadi Windows 10 |
| 13 August, 2020 |
Novitayanti |
Setting printer L110 |
Koneksikan ke 192.168.0.46 |
| 13 August, 2020 |
Sarah Elsa |
Setting printer L110 |
Koneksikan ke 192.168.0.46 |
| 13 August, 2020 |
Nofianti Solika |
Setting printer L110 |
Koneksikan ke 192.168.0.46 |
| 12 August, 2020 |
Dame Laura Simanjuntak |
Rubah nominal unit entry booking L02-0953 menjadi 20.000.000 |
PJBOOK.DBF BROWSE FOR NOMORSP="BK-1005633" ganti menjadi 20.000.000 |
| 11 August, 2020 |
Yuni Lianti |
Pemeriksaan memori PC |
|
| 06 August, 2020 |
Diyah Susilowati |
Send PDF ke Whatsapp |
Buka whatsappweb, drag file ke whatsappweb |
| 06 August, 2020 |
Susanty |
Blindscan signature |
Scan file direct ke Ms. Paint |
| 06 August, 2020 |
Khristianingrum Rambu Ngana |
Request penghapusan: M/TRAN/20/07/0024
M/TRAN/20/07/0023 |
Delete M/TRAN/20/07/0024
M/TRAN/20/07/0023 PT. WRS |
| 06 August, 2020 |
Veronica Natalia |
Tidak bisa printing |
Delete print queue |
| 06 August, 2020 |
Diyah Susilowati |
Setting printer L210 |
Koneksikan ke 192.168.0.55 |
| 06 August, 2020 |
Diyah Susilowati |
Mapping ke hrd2-rully$ |
Koneksikan ke 192.168.0.100 |
| 06 August, 2020 |
Diyah Susilowati |
Tidak bisa print |
Delete pending printing queue |
| 05 August, 2020 |
Novitayanti |
Koreksi entry jurnal voucher K/BCA4/20/04/0001
|
Edit FITRAN1.DBF, edit K/BCA4/20/04/0001 PAYROLL PERIODE AGUSTUS 2020 menjadi PAYROLL PERIODE APRIL 2020 |
| 05 August, 2020 |
Eprilia Mumtahanah |
Request backup database absensi |
Backup database mesin absensi 192.168.0.49 |
| 05 August, 2020 |
Diyah Susilowati |
Print to PDF |
Pilih print - Microsoft print to PDF |
| 04 August, 2020 |
Inri Nadine Carolin |
Request CCTV kedatangan aji fiskal tanggal 28 Juli 2020
|
Buka record CCTV analog tanggal 28 Juli 2020 |
| 04 August, 2020 |
Inri Nadine Carolin |
Request CCTV kepulangan rike accounting tanggal 13 Juli 2020 |
Buka record CCTV analog tanggal 13 Juli 2020 |
| 04 August, 2020 |
Veronica Natalia |
Installasi Whatsapp Desktop |
|
| 04 August, 2020 |
Githa Purnamasari |
Tidak bisa printing ke 192.168.0.55 |
Restart RPC server di 192.168.0.55 |
| 04 August, 2020 |
Githa Purnamasari |
Activate serial dan crack Microsoft Word 2013 |
|
| 04 August, 2020 |
Novitayanti |
Delete entry voucher M/BTN4/20/07/0005 |
|
| 04 August, 2020 |
Veronica Natalia |
Crop PDF |
Open with Nuance PDF, edit menggunakan Touchup Object Tool |
| 04 August, 2020 |
Departemen IT |
Backup rutin PT. WCS |
Backup WCS-05082020, Program-05082020, Fiskal-05082020. |
| 04 August, 2020 |
Benny Taslim |
Tidak bisa koneksi ke server |
Mapping baru 192.168.0.101\wcs$ |
| 04 August, 2020 |
Riesha Eka Prilia |
Backup Outlook-06082020 |
Transfer ke T:\Backup Email |
| 04 August, 2020 |
Novitayanti |
Koreksi entry jurnal voucher K/BCA4/20/04/0001
|
Edit FITRAN1.DBF, edit K/BCA4/20/04/0001 PAYROLL PERIODE APRIL 2020 menjadi PAYROLL PERIODE AGUSTUS 2020 |
| 03 August, 2020 |
Githa Purnamasari |
Setting printer L210 |
Koneksikan ke 192.168.0.55 |
| 03 August, 2020 |
Veronica Natalia |
Install printer L210 |
Koneksikan ke printer L210 di 192.168.0.55 |
| 03 August, 2020 |
Inri Nadine Carolin |
Request CCTV kepulangan aji fiskal tanggal 14 Juli 2020
|
Buka record CCTV analog tanggal 14 Juli 2020 |
| 29 July, 2020 |
Gideon Risky Stevano |
Request database absensi 03/08/2020 |
|
| 29 July, 2020 |
Departemen IT |
Backup Departemen IT WCS |
Backup WCS-03082020, Program-03082020, Fiskal-03082020. |
| 29 July, 2020 |
Nursari Ekaningsih |
Edit tanggal unit LGR-PG3S BK-1005784 |
Edit PJBOOK.DBF, ganti tanggal sewa dari tanggal 30/07/2020 menjadi 29/07/2020 |
| 28 July, 2020 |
Dicky Bastian Rachmat |
Tidak bisa telepon keluar |
Restart three |
| 28 July, 2020 |
Distani Indah Sari |
Error printing |
Delete printer queue di 192.168.0.99 |
| 28 July, 2020 |
Anisah Kurnia |
Tanggal STK dan error RA |
Edit SEWA.DBF, hapus SW-0005055-RA pilih yang tanggal STK 16/07/2020 |
| 28 July, 2020 |
Dame Laura Simanjuntak |
Error kios no LPG-0065 "KIOS SUDAH DIPROSES" |
Edit PJKIOSDET.DBF unit LPG-0065 notran: SW-0005304, SW-0005304, SW-0005304, SW-0005304, SW-0005322, SW-0005322, SW-0005322 |
| 28 July, 2020 |
Departemen IT |
Installasi microsoft office 2016 dan Nuance PDF |
|
| 27 July, 2020 |
Khristianingrum Rambu Ngana |
Ganti bulan cicilan unit L3A-0712 |
Edit PIMAS.DBF ganti bulan 4 menjadi bulan 7 |
| 27 July, 2020 |
Veronica Natalia |
Setting printer ke 192.168.0.55 |
|
| 27 July, 2020 |
Novitayanti |
Delete TTS M/TRAN/20/07/0118 |
Delete detail master |
| 27 July, 2020 |
Novitayanti |
Delete setoran tak terdeteksi |
Delete TAN/20/07/0118 di PIMAS.DBF |
| 27 July, 2020 |
Fransiska |
Error nominal TTS unit LPG-0063 SW-0005305-C001 |
Monitor piutang dagang - LPG-0063 SW-0005305-C001 di UPDATE |
| 23 July, 2020 |
Fransiska |
Error nominal TAN/20/07/0134 |
Monitor piutang dagang - TAN/20/07/0134 - UPDATE |
| 22 July, 2020 |
Gideon Risky Stevano |
Restore backup program PGC online tanggal 30 juni 2020 |
|
| 22 July, 2020 |
Novitayanti |
Request munculkan SW-0005197-C003 Rp. 550.000 |
Edit monitor piutang dagang - update unit LGR-0600 |
| 22 July, 2020 |
Lili Nurlaela |
Bank BAG ,Datanya hilang di jurnal harian tahun 2012. |
Reindex program |
| 22 July, 2020 |
Veronica Natalia |
Excel error |
Restart Microsoft excel |
| 22 July, 2020 |
Rosriani Gea |
Tidak bisa print ke L365 |
Restart RPC Server service |
| 22 July, 2020 |
Indriyani Wijaya |
Laporan tidak sampe halaman 60 |
Klik next page |
| 21 July, 2020 |
Abdulloh Rozaq |
Tidak bisa internet |
Indihome DNS down |
| 21 July, 2020 |
Dame Laura Simanjuntak |
Reshedule cicilan bulan April menjadi bulan Juli |
Database: PIMAS.DBF, TTSDET.DBF, PIDET.DBF. 1. unkonfirm no TTS, 2. hide detail TTS di TTSDET.DBF 3. hide nomorsp cicilan di PIDET.DBF, pastikan cicilan yang mau direschedule sudah tidak berwarna kuning atau sudah putih. 4. Klik reschedule, pastikan harga sudah muncul dan bulan cicilan sudah terganti. 5. unhide detail TTS di TTSDET.DBF, unhide nomorsp di PIDET.DBF, 6. Konfirmasi TTS di departemen finance 7. update monitor piutang dagang. |
| 20 July, 2020 |
Rosriani Gea |
Tidak bisa konek WIFI |
Restart Windows 8 |
| 20 July, 2020 |
Departemen IT |
WCS tidak bisa transfer ke PGC |
Restart PABX |
| 20 July, 2020 |
Novitayanti |
Error M/KRED/20/06/0048 |
Delete TTSMAS.DBF dan TTSDET.DBF M/KRED/20/06/0048 |
| 20 July, 2020 |
Fransiska |
AB-1008765 tidak muncul di entry TTS setelah diinput pada entry pendapatan lain-lain |
Rename AB-1008765 di PITRAN1.DBF dan PITRAN2.DBF menjadi AB-1008766. Buka di Entry Pendapatan lain-lain AB-1008766 klik Edit - Save , lalu lihat di PIMAS.DBF AB-1008766 sudah muncul atau tidak. |
| 20 July, 2020 |
Rosriani Gea |
Jaringan ke PC offline |
Re-cabling jaringan ke PC |
| 20 July, 2020 |
Distani Indah Sari |
Tidak bisa koneksi printer |
Re-add printer L210 ke 192.168.0.99 |
| 20 July, 2020 |
Benny Taslim |
Setting jaringan ke 192.168.0.99 |
|
| 15 July, 2020 |
Yugous Nova S. |
Request visio |
Install Ms. Visio 2007 |
| 15 July, 2020 |
Novitayanti |
Error M/TRAN/20/07/0006 |
Delete M/TRAN/20/07/0006 Detail - Master |
| 15 July, 2020 |
Novitayanti |
Error M/TRAN/20/07/0006 pendapatan lain-lain |
Delete TAN/20/07/0006 di PIMAS.DBF |
| 15 July, 2020 |
Shienny Yunita Hasibuan |
Tidak bisa print di L365 |
Restart server printer L365 |
| 15 July, 2020 |
Diyah Susilowati |
Tidak bisa print di L365 |
Restart server printer L365 |
| 13 July, 2020 |
Septi Erawati Kristini |
Netbook WIFI error |
Troubleshooting HP diagonose software |
| 13 July, 2020 |
Septi Erawati Kristini |
Error keyboard K |
Keyboard rusak, replace keyboard USB |
| 13 July, 2020 |
Rike Yulita |
Tidak bisa print |
remapping |
| 10 July, 2020 |
Diyah Susilowati |
Tidak bisa masuk windows |
Reboot |
| 10 July, 2020 |
Anisah Kurnia |
Double L06-0615-RA |
SEWA.DBF, delete L06-0615-RA |
| 10 July, 2020 |
Dame Laura Simanjuntak |
Double L06-0615-RA |
SEWA.DBF , delete L06-0615-RA |
| 09 July, 2020 |
Dame Laura Simanjuntak |
Error no. booking: BK-1005737 unit L01-0497 |
Delete record |
| 09 July, 2020 |
Dame Laura Simanjuntak |
Error no. booking: BK-1005738 unit LPG-0097 |
Delete record. |
| 09 July, 2020 |
Benny Taslim |
Tidak bisa connect ke anydesk |
Koneksikan ke anydesk 420953901 |
| 09 July, 2020 |
Dame Laura Simanjuntak |
Error unit L07-0005 |
Rubah nama sales menjadi K00-0002 KIKA EKANI |
| 09 July, 2020 |
Dame Laura Simanjuntak |
Error unit L3A-512C |
Ganti nama sales menjadi S00-0003 SEPTI ERAWATI KRISTINI |
| 09 July, 2020 |
Riesha Eka Prilia |
PC tidak mau menyala |
Troubleshooting PC |
| 09 July, 2020 |
Rike Yulita |
Tidak bisa printing |
set printer ke 192.168.0.99 |
| 09 July, 2020 |
Inri Nadine Carolin |
Pemasangan PC untuk risa |
Reset password windows 7, activasi Office 2016 |
| 08 July, 2020 |
Inri Nadine Carolin |
Request maintenance printer setelah isi tinta |
Ink flushing dan head cleaning |
| 08 July, 2020 |
Veronica Natalia |
Tidak bisa print di L210. Power dan INK blinking berbarengan |
Turn off your printer. Press and hold the INK Button then press Power button (still holding the INK Button) release then hold the INK Button and count 10 Seconds. release INK button then press again |
| 07 July, 2020 |
Novitayanti |
Error setoran tak terdeteksi "TAN/20/07/0014" |
BROWSE FOR NOMORSP="TAN/20/07/0014", delete smua kecuali yang nominal 3.291.008 |
| 07 July, 2020 |
Fransiska |
Record kedatangan CCTV |
Buka record tanggal 01/07/2020 |
| 07 July, 2020 |
Yugous Nova S. |
Tidak bisa masuk windows |
Melanjutkan proses restore yang sudah dilakukan oleh fahmi |
| 07 July, 2020 |
Distani Indah Sari |
Tidak bisa print ke Windows 10 |
Add new printer - local port - 192.168.0.99\EPSON L210 Series |
| 07 July, 2020 |
Dame Laura Simanjuntak |
Entry booking fee error "KIOS SUDAH DIPROSES" |
Delete L01-0497 di PJKIOSDET.DBF |
| 06 July, 2020 |
Yuli Eka Yanti |
Error print jurnal karakter (*) bintang di program WCS |
Ganti set default printer |
| 06 July, 2020 |
Yuli Eka Yanti |
Error print jurnal karakter (*) bintang di program SGC |
Set default printer. |
| 06 July, 2020 |
Departemen HRD & GA PT. WCS |
CCTV kedatangan tanggal 3 Juli 2020 |
Buka record CCTV analog |
| 06 July, 2020 |
Septi Erawati Kristini |
Tidak bisa login Windows 10 |
Login menggunakan default password. |
| 06 July, 2020 |
Rike Yulita |
Jurnal harian tidak balance karena double |
BROWSE FOR NOTRAN="K/BCA4/20/02/0012" di S:\2020\gltran2.DBF
delete BROWSE FOR NOTRAN="K/BCA4/20/02/0012" |
| 30 June, 2020 |
Fransiska |
Error AB-1008747 |
Delete detail-master |
| 30 June, 2020 |
Lili Nurlaela |
Tidak bisa masuk program WCS |
Setting foxpro runtime |
| 30 June, 2020 |
Lili Nurlaela |
Error program WCS |
Remaping program WCS |
| 29 June, 2020 |
Veronica Natalia |
Tidak bisa print ke L210 |
- |
| 29 June, 2020 |
Githa Purnamasari |
Tidak bisa print L210 |
Reconnect ke WIFI-MANAGER |
| 29 June, 2020 |
Novitayanti |
Error TANGGAL TIDAK PROSES |
Minta Dept. Accounting untuk tidak closing bulan |
| 29 June, 2020 |
Riesha Eka Prilia |
Printer L1300 error |
Reconfig printer L1300 |
| 29 June, 2020 |
Khristianingrum Rambu Ngana |
Error printer L1300 |
Reconnect ke 192.168.0.64 |
| 29 June, 2020 |
Emi Rensiana |
Ganti password anydesk |
|
| 29 June, 2020 |
Septi Erawati Kristini |
Printer ink dan paper blinking bersamaan. |
Tekan tombol COPY |
| 29 June, 2020 |
Rosriani Gea |
Error printer offline |
windows service RPC error, restart windows 8 |
| 25 June, 2020 |
Emi Rensiana |
Email tidak masuk |
Naikan bandwidth |
| 25 June, 2020 |
Inri Nadine Carolin |
Request CCTV Aji fiskal 18/06/2020
|
Buka record CCTV analog |
| 25 June, 2020 |
Inri Nadine Carolin |
Request CCTV vita Finance 18/06/2020
|
Buka record CCTV analog |
| 25 June, 2020 |
Fransiska |
Request hapus entry pendapatan lain-lain |
Delete detail-master AB-1008735 |
| 25 June, 2020 |
Lili Nurlaela |
Tidak bisa masuk ke program WCS |
masuk menggunakan user SPV |
| 25 June, 2020 |
Rosriani Gea |
Request akses untuk lily |
|
| 25 June, 2020 |
F. Aditya |
Install printer L1300 |
Koneksikan ke 192.168.6.25 printer L1300 |
| 25 June, 2020 |
Dicky Bastian Rachmat |
Error network ke ga-ahmad$ |
Replug RJ45 |
| 25 June, 2020 |
Githa Purnamasari |
Tidak bisa print ke L210 |
cek queue printer L210 |
| 24 June, 2020 |
Benny Taslim |
Update developer.exe |
|
| 24 June, 2020 |
Khristianingrum Rambu Ngana |
Printer L1300 warna birtu tidak keluar |
Maintenance printer - Ink flushing dan head cleaning. |
| 24 June, 2020 |
Novitayanti |
Error setoran tak terdeteksi TAN/20/06/0084 |
Delete di PIMAS.DBF TAN/20/06/0084 nominal 3.000.000 |
| 24 June, 2020 |
Novitayanti |
Request hapus print saldo tak terdeteksi no TAN/20/06/0051
|
Delete PIMAS.DBF TAN/20/06/0051 |
| 24 June, 2020 |
Novitayanti |
Request hapus print saldo tak terdeteksi no TAN/20/06/0071
|
Delete PIMAS.DBF TAN/20/06/0071 |
| 24 June, 2020 |
Novitayanti |
Request revisi TAN/20/04/0092 M/TTIP/20/06/0016 |
Edit Pimas.DBF TAN/20/04/0092 M/TTIP/20/06/0016 menjadi M/TTIP/20/05/0003 nominal 1.000.000 |
| 24 June, 2020 |
Dany Aji Nagara |
Error microsoft excel |
Install word 2016 |
| 24 June, 2020 |
Inri Nadine Carolin |
Pemindahan printer L210 |
|
| 24 June, 2020 |
Rosriani Gea |
Setting printer L360 ke notebook |
Connect ke 192.168.0.82, Install driver L360 |
| 24 June, 2020 |
Novitayanti |
Hapus entry TTS M/TTIP/20/06/0095 |
Delete detail-master |
| 24 June, 2020 |
Novitayanti |
Unit L02-0907 AB-1009737 nominal tidak keluar |
Update di monitor piutang lain-lain untuk nomor AB-1009737 |
| 23 June, 2020 |
Fransiska |
Delete M/TTIP/20/04/0092 |
Delete detail - master |
| 23 June, 2020 |
Fransiska |
Restore titipan TAN/20/04/0092 |
|
| 23 June, 2020 |
Novitayanti |
Request hapus print saldo tak terdeteksi no TAN/20/06/0052
|
Delete PIMAS.DBF TAN/20/06/0052 |
| 19 June, 2020 |
Novitayanti |
Edit TAN/20/06/0095 |
Rubah di PIMAS.DBF TAN/20/06/0095 menjadi M/TTIP/20/06/0017 dan nominal 667.000 |
| 18 June, 2020 |
Indriani |
Buka akses entry TTS random cicilan
|
update developer.exe |
| 15 June, 2020 |
Benny Taslim |
Request data bulan mei 2020 |
Restore data dan 2020 backup tanggal 20052020 |
| 15 June, 2020 |
Departemen Fiskal PT. WCS |
Request WIFI untuk user Fei |
|
| 15 June, 2020 |
Yuni Lianti |
Buka akses entry TTS random cicilan
|
update developer.exe |
| 10 June, 2020 |
Fransiska |
Setelah add entry pendapatan lain-lain, Nominal tidak muncul di entry TTS |
|
| 10 June, 2020 |
Dame Laura Simanjuntak |
Error printer L120 |
Replug USB |
| 10 June, 2020 |
Rike Yulita |
Data februari tidak balance |
Langkah 1. Posting to GL bulan februari 2. Proses akhir bulan. |
| 08 June, 2020 |
Yuni Lianti |
Ganti folder PUTRI menjadi SARAH |
|
| 08 June, 2020 |
Inri Nadine Carolin |
Request CCTV seno tanggal 4 Juni 2020 |
Buka record CCTV tanggal 4 juni 2020 |
| 08 June, 2020 |
Nofianti Solika |
Error TTS M/CASH/20/06/0007
|
Delete TTSMAS dan TTSDET M/CASH/20/06/0007. |
| 08 June, 2020 |
Nofianti Solika |
Error TTS M/CASH/20/06/0008
|
Delete TTSMAS dan TTSDET M/CASH/20/06/0008. |
| 08 June, 2020 |
Fransiska |
Error entry pendapatan lain-lain unit L02-07VH setelah di add, namun saat tarik di entry TTS, no unit tidak muncul
|
Delete entry pendapatan lain-lain. |
| 08 June, 2020 |
Fransiska |
Error entry pendapatan lain-lain unit: L02-07VH.D setelah di add, namun saat tarik di entry TTS, no unit tidak muncul
|
Delete entry pendapatan lain-lain. |
| 04 June, 2020 |
Novitayanti |
Error setoran tak terdeteksi TAN/20/05/0145
|
Delete PIMAS.DBF tanggal 29-05-2020 |
| 11 May, 2020 |
Departemen IT |
Error CCTV digital |
reconfig network, ganti ip menjadi 192.168.0.15 |
| 08 May, 2020 |
Veronica Natalia |
Tidak keluar warna kuning di printer L1300 |
Maintenance printer - Ink flushing dan head cleaning |
| 08 May, 2020 |
Veronica Natalia |
Error printing PDF |
Setting Nusoft PDF viewer fit to page |
| 08 May, 2020 |
Novitayanti |
Error setoran tak terdeteksi TAN/20/05/0144
|
Delete PIMAS.DBF tanggal 29-05-2020 |
| 04 May, 2020 |
Rully Octaliany |
Setting mapping ke hrd2-rully$ |
|
| 04 May, 2020 |
Rully Octaliany |
Setting mapping ke hrd99-ga$ |
|
| 04 May, 2020 |
Indriyani Wijaya |
Tidak bisa akses anydesk dari rumah |
Re run program anydesk di WCS |
| 29 April, 2020 |
Novitayanti |
Error entry invoice M/BTN4/20/04/0001 |
Delete FNTRAN1.DBF BROWSE FOR NOTRAN="M/BTN4/20/04/0001" |
| 29 April, 2020 |
Novitayanti |
Error invoice M/BCA4/20/04/0001 |
Delete FNTRAN1.DBF BROWSE FOR NOTRAN="M/BCA4/20/04/0001" |
| 29 April, 2020 |
Novitayanti |
Error email finance-wcs@pgc.co.id |
Reset password finance-wcs@pgc.co.id |
| 29 April, 2020 |
Septi Erawati Kristini |
Printing 4 foto |
Open with microsoft windows picture |
| 29 April, 2020 |
Dame Laura Simanjuntak |
Error entry sewa unit L3A-012A |
Delete unit L3A-012A |
| 27 April, 2020 |
Sarah Elsa |
Edit entry invoice PV/2020/04/0125 |
Rubah nominal menjadi 53.769.000 |
| 23 April, 2020 |
Veronica Natalia |
Pemindahan PC ardi ke Rully |
|
| 23 April, 2020 |
Rike Yulita |
Printer HP tidak mau menyala |
Pindah jalur printer direct USB |
| 22 April, 2020 |
Yuni Lianti |
Request pemindahan komputer kasir ke ruang finance |
|
| 22 April, 2020 |
Fransiska |
Setting komputer kasir |
|
| 22 April, 2020 |
Mia Danuranti |
WIFI untuk Pak Firman Dept. Legal |
|
| 22 April, 2020 |
Fransiska |
Error M/TRAN/10/06/0012 Hasil print out tanda terima berupa ASCII |
Restart komputer |
| 22 April, 2020 |
Inri Nadine Carolin |
Printer L210 tidak mau menyala |
Cek jalur listrik ke printer |
| 21 April, 2020 |
Fransiska |
Unit L02-0931 booking fee harusnya 750.000, tetapi hanya diinput 500.000 |
Update di Monitor piutang lain-lain unit L02-0931 agar sisa 250.000 dapat ditarik di TTS |
| 21 April, 2020 |
Fransiska |
Unit L02-0932 booking fee harusnya 750.000, tetapi hanya diinput 500.000 |
Update di Monitor piutang lain-lain unit L02-0932 agar sisa 250.000 dapat ditarik di TTS |
| 21 April, 2020 |
Distani Indah Sari |
Setting PC tidak bisa booting |
|
| 21 April, 2020 |
Githa Purnamasari |
Tidak bisa printing error RPC |
Restart windows 10 |
| 21 April, 2020 |
Dame Laura Simanjuntak |
Unit L02-0932 booking fee harusnya 750.000, tetapi hanya diinput 500.000 |
|
| 20 April, 2020 |
Dame Laura Simanjuntak |
Unit L02-0931 booking fee harusnya 750.000, tetapi hanya diinput 500.000 |
|
| 16 April, 2020 |
Septi Erawati Kristini |
Printing error |
|
| 13 April, 2020 |
Dame Laura Simanjuntak |
Tidak bisa masuk server 192.168.0.101 |
Input username DAME |
| 13 April, 2020 |
Fransiska |
Error SW-00000745-C064 |
Refresh/update unit LGR-MCD1 di Finance - Piutang dagang |
| 13 April, 2020 |
Inri Nadine Carolin |
Buka akses folder ahmad |
Mapping baru ke 192.168.0.100 |
| 13 April, 2020 |
Veronica Natalia |
Request akses untuk carolina di server folder ahmad |
|
| 09 April, 2020 |
Departemen IT |
Syncronize Server Program |
|
| 09 April, 2020 |
Nofianti Solika |
Tidak bisa scan dari fotokopi |
reconfigure ke \\192.168.0.100\SCANFIN$ |
| 09 April, 2020 |
Dame Laura Simanjuntak |
Error SW-0005109-RA |
Edit SEWA.DBF, browse for nomorsp="SW-0005109-RA" Ganti nama sales menjadi S00-0003 SEPTI ERAWATI KRISTINI dan keterangan PENAMBAHAN LUAS. |
| 09 April, 2020 |
Departemen IT |
Error CCTV Analog |
Reinstall windows XP |
| 09 April, 2020 |
Distani Indah Sari |
Installasi Anydesk di PC |
Install anydesk desktop dan set password serta schedule task. |
| 09 April, 2020 |
Distani Indah Sari |
Install anydesk dilaptop |
Install anydesk desktop dan set password serta schedule task. |
| 09 April, 2020 |
Inri Nadine Carolin |
Pengecekan CCTV seno tanggal 18 Maret 2020 |
|
| 09 April, 2020 |
Inri Nadine Carolin |
Pengecekan CCTV seno tanggal 19 Maret 2020 |
|
| 08 April, 2020 |
Departemen IT |
Syncronize Server Fiskal |
|
| 08 April, 2020 |
Dame Laura Simanjuntak |
Error SW-0005054-RA |
Edit SEWA.DBF,browse for nomorsp="SW-0005054-RA" Ganti nama sales menjadi F00-0002 FAUZI MIFTAH IRHAM dan keterangan PENAMBAHAN LUAS.
|
| 08 April, 2020 |
Dame Laura Simanjuntak |
Error SW-0005055-RA |
Edit SEWA.DBF,browse for nomorsp="SW-0005055-RA" Ganti nama sales menjadi F00-0002 FAUZI MIFTAH IRHAM dan keterangan PENAMBAHAN LUAS. |
| 08 April, 2020 |
Dame Laura Simanjuntak |
Error SW-0005102-RA |
Edit SEWA.DBF, browse for nomorsp="SW-0005102-RA" Ganti nama sales menjadi F00-0002 FAUZI MIFTAH IRHAM dan keterangan PENAMBAHAN LUAS. |
| 07 April, 2020 |
Departemen IT |
Syncronize Server WCS |
|
| 07 April, 2020 |
Abdulloh Rozaq |
Koneksikan HP Legal ke WIFI |
Connect to WCS-STAF |
| 06 April, 2020 |
Septi Erawati Kristini |
Error printing picture 4 in 1 page |
Install windows picture viewer di windows 10 |
| 06 April, 2020 |
Departemen IT |
Backup Server WCS |
|
| 06 April, 2020 |
Departemen IT |
Backup Server Fiskal |
|
| 06 April, 2020 |
Departemen IT |
Backup Server Program |
|
| 02 April, 2020 |
Indriyani Wijaya |
Error anydesk dilaptop |
Re-login anydesk |
| 02 April, 2020 |
Gideon Risky Stevano |
Pengecekan email akub@pgc.co.id |
|
| 02 April, 2020 |
Novitayanti |
Error Entry Jurnal Voucher, request delete detail Bukti Penerimaan Bank M/BSN4/20/03/0001 |
Delete GLTRAN2.DBF , Hapus M/BSN4/20/03/0001 untuk no rekening 119000 dan 112019 |
| 01 April, 2020 |
Inri Nadine Carolin |
Installasi printer BROTHER MFC-J6710DW |
|
| 01 April, 2020 |
Departemen IT |
Backup 06042020 server wcs, server fiskal dan server linux |
|
| 01 April, 2020 |
Departemen IT |
Backup 06042020 server wcs, server fiskal dan server linux ke HDD external |
|
| 31 March, 2020 |
Departemen IT |
Backup Database Absen 31032020 |
|
| 31 March, 2020 |
Inri Nadine Carolin |
Penarikan data absen 1-31 maret 2020 |
export ke XLS |
| 31 March, 2020 |
Departemen IT |
Installasi fax ke ruang finance dekat pintu |
|
| 31 March, 2020 |
Inri Nadine Carolin |
Pembuatan jadwal WFH 23 Maret s/d 03 April 2020 |
|
| 31 March, 2020 |
Departemen Marketing PT. WCS |
Petunjuk pengisian printer L3310 |
|
| 31 March, 2020 |
Dame Laura Simanjuntak |
Request history perubahan luas kios |
Foward ke pak beny |
| 31 March, 2020 |
Departemen Marketing PT. WCS |
Installasi PC baru |
|
| 31 March, 2020 |
Departemen Marketing PT. WCS |
Pengisian tinta EPSON L3110 |
|
| 30 March, 2020 |
Lubar Sriyani |
Error entry booking fee BK-1005627 |
Delete BK-1005627 di PJBOOK.DBF |
| 30 March, 2020 |
Lubar Sriyani |
Error entry booking fee BK-1005629 |
Delete BK-1005629 di PJBOOK.DBF |
| 30 March, 2020 |
Lubar Sriyani |
Konfigurasi remote desktop |
Install anydesk |
| 30 March, 2020 |
Anisah Kurnia |
Konfigurasi remote desktop |
Install anydesk |
| 27 March, 2020 |
Dame Laura Simanjuntak |
Error anydesk |
Reconfiguration anydesk |
| 27 March, 2020 |
Riesha Eka Prilia |
Tidak bisa fax |
re-test fax 1500123 |
| 27 March, 2020 |
Inri Nadine Carolin |
Request data denda keterlambatan |
|
| 26 March, 2020 |
Departemen IT |
Backup Efaktur 31032020 |
|
| 26 March, 2020 |
Departemen IT |
Backup ACC_PGC 31032020 |
|
| 24 March, 2020 |
Yuli Eka Yanti |
Error microsoft office 2019 |
Uninstall office 2019, install office 2016, aktivasi offline |
| 24 March, 2020 |
Inri Nadine Carolin |
Transfer data absen harian maret dan rekap denda keterlambatan |
|
| 24 March, 2020 |
Lubar Sriyani |
Error "Kios sudah di proses" |
Edit PJBOOKDET.DBF, delete L06-0605 |
| 24 March, 2020 |
Lubar Sriyani |
Error entry booking fee BK-1006515 |
Delete BK-1006515 di PJBOOK.DBF |
| 23 March, 2020 |
Anisah Kurnia |
Instalasi anydesk di laptop pribadi dan di pc kantor |
|
| 23 March, 2020 |
Indriyani Wijaya |
Instalasi anydesk di laptop pribadi dan di pc kantor |
|
| 23 March, 2020 |
Departemen IT |
Backup 23032020 server wcs, server fiskal dan server linux |
|
| 23 March, 2020 |
Yuli Eka Yanti |
Pengecekan printer HP Deskjet 2600 series |
|
| 21 March, 2020 |
Khristianingrum Rambu Ngana |
Penarikan line fax ke ruang finance. |
|
| 20 March, 2020 |
Fransiska |
TAN/20/03/0167 |
Edit PIMAS.DBF rubah nominal TAN/20/03/0167 menjadi 1.000.000 |
| 20 March, 2020 |
Inri Nadine Carolin |
Printer L210 tinta hitam tidak keluar
|
Maintenance printer - Ink flushing dan head cleaning. |
| 20 March, 2020 |
Departemen IT |
Backup server fiskal, server wcs dan server linux |
|
| 20 March, 2020 |
Departemen IT |
Backup server fiskal, server wcs dan server linux |
|
| 20 March, 2020 |
Departemen IT |
Backup ke server DRP |
|
| 20 March, 2020 |
Departemen IT |
Backup ke server DRP |
|
| 20 March, 2020 |
Departemen IT |
Synronize data ke server linux |
|
| 20 March, 2020 |
Riesha Eka Prilia |
Installasi program WRS |
mapping ke 192.168.0.101\WRS$ |
| 20 March, 2020 |
Veronica Natalia |
Error PDF coverter |
Installasi adobe acrobat DC |
| 19 March, 2020 |
Departemen IT |
Synronize data ke server NAS |
|
| 18 March, 2020 |
Yuli Eka Yanti |
Error office 2016 license |
Pending |
| 17 March, 2020 |
Departemen IT |
Synronize data ke server NAS |
|
| 17 March, 2020 |
Indri Yohana L |
Installasi laptop baru |
Add printer 192.1680.82\L360, Office 2010, PDF Reader. |
| 16 March, 2020 |
Khristianingrum Rambu Ngana |
Pemasangan line FAX |
|
| 16 March, 2020 |
Rike Yulita |
Print ke L210 dept. IT |
|
| 16 March, 2020 |
Departemen IT |
Synronize data ke server linux |
|
| 13 March, 2020 |
Fransiska |
Error unit L06-0637 |
Delete -C005 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C006 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C007 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C008 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C009 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C010 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C011 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C012 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C013 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C014 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C015 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C016 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C017 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C018 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C019 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C020 di PIMAS.DBF unit L06-0637 |
| 13 March, 2020 |
Lubar Sriyani |
Error SW-0005178 variable 'BLN' is not found |
Delete SW-0005178 di SEWA.DBF |
| 13 March, 2020 |
Anisah Kurnia |
Request data |
Restore folder LAPORAN SEWA UNIT BASEMENT-WRS ke folder NISA |
| 13 March, 2020 |
Fransiska |
Request CCTV kepulangan tanggal 6 |
Buka record CCTV 6/3/2020 |
| 13 March, 2020 |
Departemen HRD & GA PT. WCS |
Request CCTV kepulangan tanggal 6 |
Buka record CCTV 6/3/2020 |
| 13 March, 2020 |
Departemen IT |
Backup data WCS, Program dan Fiskal |
|
| 13 March, 2020 |
Departemen IT |
Backup ACC_PGC, Efaktur, dan DBAbsen |
|
| 13 March, 2020 |
Septi Erawati Kristini |
Hasil printing bergaris |
Printing quality = High |
| 13 March, 2020 |
Novitayanti |
Error print setoran tak tedeteksi nomorsp TAN/20/03/0019 double |
Edit PIMAS.DBF delete TAN/20/03/0019 yang tidak ada M/TTIP/20/03/0007 |
| 13 March, 2020 |
Departemen Enginering PT. PGC |
Pengecekan harddisk 8TB milik Fave Hotel |
|
| 13 March, 2020 |
Inri Nadine Carolin |
Request isi tinta L1300 |
Maintenance printer L1300, ink flushing. |
| 13 March, 2020 |
Susanty |
Installasi e-SPT Tahunan PPh Orang Pribadi |
Install e-SPT PPh OP 2016 v1.5, Patch 1.5 dan Patch 161
Error: "the Microsoft.ACE.OLEDB.12.0 provider is not registered on the local machine"
Solusi: install 32 bit version setup using /passive parameter ("AccessDatabaseEngine.exe /passive") |
| 13 March, 2020 |
Inri Nadine Carolin |
Backup database absen sebelum ditarik dari mesin |
|
| 13 March, 2020 |
Novitayanti |
Printer L110 tidak mau menyala |
Replug power |
| 13 March, 2020 |
Yuni Lianti |
Error connect ke server |
Reentry username/password |
| 13 March, 2020 |
Departemen Marketing PT. WCS |
Hasil printer bergaris |
Maintenance printer EPSON L3110 |
| 12 March, 2020 |
Inri Nadine Carolin |
Cek CCTV kedatangan Emi fiskal |
buka record tanggal 4 maret 2020 jam 12:20 |
| 12 March, 2020 |
Departemen IT |
Synronize server wcs ke server linux. |
|
| 12 March, 2020 |
Departemen IT |
Synronize server fiskal ke server linux. |
|
| 12 March, 2020 |
Departemen IT |
Backup CCTV analog tanggal 10,11 ke NAS |
|
| 12 March, 2020 |
Abdulloh Rozaq |
Whatsapp internet loading terus |
Setting unlimited pada 192.168.6.0 |
| 12 March, 2020 |
Fransiska |
Error unit LGR-MCD |
Delete SW-0000745-C064 di PIMAS.DBF |
| 12 March, 2020 |
Dame Laura Simanjuntak |
Error unit L06-0637 |
Delete SEWA.DBF no SW-0005177 |
| 12 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C001 di PIMAS.DBF unit L06-0637 |
| 12 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C002 di PIMAS.DBF unit L06-0637 |
| 12 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C003 di PIMAS.DBF unit L06-0637 |
| 12 March, 2020 |
Fransiska |
Error unit L06-0637
|
Delete -C004 di PIMAS.DBF unit L06-0637 |
| 11 March, 2020 |
Lubar Sriyani |
Error unit L06-0617 |
Delete nomorsp null di SEWA.DBF |
| 11 March, 2020 |
Lubar Sriyani |
Error SW-0005169 variable 'BLN' is not found |
Delete SW-0005169 di SEWA.DBF |
| 11 March, 2020 |
Inri Nadine Carolin |
Error PC tidak mau menyala |
10 second press power button, restart. |
| 11 March, 2020 |
Inri Nadine Carolin |
Printer tidak nyata L130 |
refill warna kuning, biru, merah 664 |
| 10 March, 2020 |
Dame Laura Simanjuntak |
Error SW-0005163 variable 'BLN' is not found. |
Edit SEWA.DBF , delete SW-0005163 |
| 10 March, 2020 |
Septi Erawati Kristini |
Error whatsapp web |
Reconnect ke WCS-MANAGER |
| 10 March, 2020 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/20/03/0016 |
|
| 10 March, 2020 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/20/03/0019 |
|
| 09 March, 2020 |
Dame Laura Simanjuntak |
Request ganti nama sales menjadi Yuli Melianti |
Edit SEWA.DBF , nomorsp="SW-0005075" ganti N/A menjadi Y00-0001 Yuli Melianti |
| 09 March, 2020 |
Dame Laura Simanjuntak |
Monitor hidup-mati |
Kencangkan socket power monitor |
| 09 March, 2020 |
Gideon Risky Stevano |
Request database absen 09032020 |
|
| 09 March, 2020 |
Dame Laura Simanjuntak |
SW-0005157 error variable 'BLN' is not found |
Buka SEWA.DBF, delete SW-0005157 |
| 09 March, 2020 |
Dame Laura Simanjuntak |
Error L3A-570C |
Edit SEWA.DBF, nomorsp yang null. |
| 09 March, 2020 |
Elly Ernawati |
Backup ACC_PGC |
|
| 09 March, 2020 |
Eva Tri Handayani |
Backup EFaktur |
|
| 09 March, 2020 |
Nofianti Solika |
Error unit L3A-570C |
Edit PIMAS.DBF, delete -C001 PT. Usaha Sukses Sentosa |
| 08 March, 2020 |
Maissdah Sari |
Request akses internet PT. WCS |
Connect ke WCS-MANAGER |
| 08 March, 2020 |
Maissdah Sari |
Request konek printer L360 |
Koneksikan ke \\192.168.0.82, Install driver L360 |
| 06 March, 2020 |
Septi Erawati Kristini |
Error whatsapp web |
Set unlimited di mikrotik |
| 06 March, 2020 |
Yuli Eka Yanti |
Request data folder dan folder tahun 2020 |
Forward ke pak beny |
| 06 March, 2020 |
Fransiska |
Printer LX-300 ASCII Character |
Restart printer |
| 05 March, 2020 |
Departemen IT |
Backup DB Absen |
|
| 05 March, 2020 |
Departemen IT |
Backup EFaktur |
|
| 05 March, 2020 |
Departemen IT |
Syncronize data ke Linux |
|
| 04 March, 2020 |
Lubar Sriyani |
Request edit tanggal entry booking fee unit L01-501C |
Edit PJBOOK.DBF, ganti tanggal BK-1005584 menjadi 04/03/2020 |
| 04 March, 2020 |
Yuli Eka Yanti |
Request program PGC$ di komputer riani |
Mapping ke \\192.168.1.100\PGC$\developer.exe |
| 04 March, 2020 |
Departemen IT |
Syncronize data departemen PT. WCS, fiskal PT. WCS serta program |
Syncronize ke NAS |
| 04 March, 2020 |
Septi Erawati Kristini |
Tidak bisa buka file *.PDF |
Install adobe acrobat reader DC |
| 04 March, 2020 |
Novitayanti |
Error print setoran tak terdeteksi TAN/20/02/0224 |
Edit PIMAS.DBF , delete nomorsp="TAN/20/02/0224" |
| 04 March, 2020 |
Veronica Natalia |
Error microsoft excel |
Re-open Ms. Excel |
| 04 March, 2020 |
Yuli Eka Yanti |
Tarik data SGC-P dan SGC-D |
Connect ke server accounting wahid |
| 04 March, 2020 |
Departemen IT |
Backup ACC_PGC |
|
| 03 March, 2020 |
Novitayanti |
Akses jaringan lemot |
Ganti kabel SATA |
| 03 March, 2020 |
Lubar Sriyani |
Error entry sewa Variable 'BLN' is not found |
Edit SEWA.DBF , delete SW-0005148 |
| 03 March, 2020 |
Lubar Sriyani |
Error entry sewa Variable 'BLN' is not found
|
Edit SEWA.DBF , delete SW-0005146 |
| 03 March, 2020 |
Indriani |
Request data dari COLLECTION_LAMA |
Copy Indri3 ke Coll_Indria |
| 03 March, 2020 |
Fransiska |
Request CCTV tanggal 28/02/2020 jam 18:00 |
- |
| 03 March, 2020 |
Khristianingrum Rambu Ngana |
Tarik fax rekening koran PT. WRS
|
Dial 1500123 no rekening: 3353055573 |
| 03 March, 2020 |
Khristianingrum Rambu Ngana |
Tarik fax rekening koran PT. WRS
|
Dial 1500123 no rekening: 5370187888 |
| 03 March, 2020 |
Khristianingrum Rambu Ngana |
Request delete M/TRAN/20/02/0040 |
Edit TTSMAS.DBF dan TTSDET.DBF hapus notran: M/TRAN/20/02/0040 |
| 03 March, 2020 |
Khristianingrum Rambu Ngana |
Update unit L02-07VM
|
Monitor piutang dagang - update SW-0001513-C003 |
| 03 March, 2020 |
Khristianingrum Rambu Ngana |
Update unit L02-07VM
|
Monitor piutang dagang - update SW-0001513-C004 |
| 02 March, 2020 |
Rike Yulita |
Error email rike_yulita@yahoo.com |
Logout - relogin mail.yahoo.com |
| 02 March, 2020 |
Tety K. Wijaya |
Error WIFI virtual bank BCA |
Connect ke WIFI-OFFICE |
| 02 March, 2020 |
Diyah Susilowati |
Error booting windows |
- |
| 02 March, 2020 |
Gideon Risky Stevano |
Error email maruli@pgc.co.id |
reset password maruli@pgc.co.id |
| 02 March, 2020 |
Gideon Risky Stevano |
Error email rayyan@pgc.co.id |
set incoming server: 110 dan Outgoing: 587 |
| 02 March, 2020 |
Yuli Eka Yanti |
Error koneksi jaringan ke 192.168.0.102\pgc$ error SMBv1 protocol on Windows 10 |
Open Control Panel.
Click on Programs.
Click on Turn Windows features on or off link.
Expand the SMB 1.0/CIFS File Sharing Support option.
Check the SMB 1.0/CIFS Client option.
Click the OK button.
Click the Restart now button. |
| 02 March, 2020 |
Yuli Eka Yanti |
Installasi program PGC |
mapping ke 192.168.0.102\pgc$ dengan user dan password dari dion. |
| 02 March, 2020 |
Riesha Eka Prilia |
Error email collection.wcs@pgc.co.id |
set incoming server: 110 dan Outgoing: 587 |
| 02 March, 2020 |
Inri Nadine Carolin |
Request record CCTV tanggal 27/02/2020 |
Buka record CCTV Analog tanggal 27/02/2020 |
| 02 March, 2020 |
Abdulloh Rozaq |
Request record CCTV tanggal 20/02/2020 |
Buka record CCTV Analog tanggal 20/02/2020 |
| 02 March, 2020 |
Departemen Marketing PT. WCS |
Request record CCTV tanggal 28/02/2020 |
Buka record CCTV Analog tanggal 28/02/2020 |
| 02 March, 2020 |
Lubar Sriyani |
Request record CCTV tanggal 06/02/2020 |
Buka record CCTV Analog tanggal 06/02/2020 |
| 02 March, 2020 |
Lubar Sriyani |
Request record CCTV tanggal 20/02/2020 |
Buka record CCTV Analog tanggal 20/02/2020 |
| 28 February, 2020 |
Riesha Eka Prilia |
Error unit L3A-551C.F pada Print Umur Piutang
|
Edit PJKIOS.DBF delete L3A-551C.F |
| 28 February, 2020 |
Gideon Risky Stevano |
Error incoming email: Rayyan@pgc.co.id
|
Foward ke masterweb.com |
| 28 February, 2020 |
Riesha Eka Prilia |
Error incoming email: Rayyan@pgc.co.id
|
Foward ke masterweb.com |
| 28 February, 2020 |
Lubar Sriyani |
Request ganti tanggal unit L07-0006 |
edit PJBOOK.DBF "L07-0006" menjadi tanggal 03/01/2020 |
| 28 February, 2020 |
Anisah Kurnia |
Request delete BK-0001586 |
Edit PJBOOK.DBF delete BK-0001586 unit L02-19VK |
| 28 February, 2020 |
Yuli Eka Yanti |
Program developer.exe error |
Tarik jaringan baru dengan IP 192.168.0.14 |
| 28 February, 2020 |
Anisah Kurnia |
Error entry sewa L03-16VH |
edit PIMAS.SWF browse for nomorsp="SW-0001488" isi bayar menjadi 1240000 dan POST= 1 |
| 28 February, 2020 |
Anisah Kurnia |
Error Booking fee |
Delete BK-0001598 unit LBS-0025 |
| 28 February, 2020 |
Fransiska |
Error program "SEDANG DIPAKAI" database tahun 2002 |
Tanggal balik ke default tahun 2002, update ke 02/03/2020 |
| 28 February, 2020 |
Lubar Sriyani |
Error tanggal unit L07-0006 |
Ganti tanggal menjadi 1 maret 2020 |
| 27 February, 2020 |
Indriyani Wijaya |
Printer L110 tidak dapat menyala |
Replug power socket cable |
| 27 February, 2020 |
Riesha Eka Prilia |
Error microsoft excel |
|
| 27 February, 2020 |
Novitayanti |
Error PC |
replug SATA |
| 27 February, 2020 |
Inri Nadine Carolin |
Request record CCTV fauzi |
Buka record tanggal 16/02/2020 jam 1 siang. |
| 27 February, 2020 |
Dame Laura Simanjuntak |
Error SW-0002928 status tidak KUNING |
edit PIMAS.DBF isi bayar 2750000 dan POST: 1 |
| 27 February, 2020 |
Lubar Sriyani |
Error unit L03-06VH |
End task |
| 27 February, 2020 |
Dame Laura Simanjuntak |
Error unit L03-06VH |
End task |
| 27 February, 2020 |
Riesha Eka Prilia |
Error unit L3A-548C.B pada Print Umur Piutang
|
Edit PJKIOS.DBF delete L3A-548C.B |
| 27 February, 2020 |
Riesha Eka Prilia |
Error unit L3A-552C.F pada Print Umur Piutang |
Edit PJKIOS.DBF delete L3A-552C.F |
| 26 February, 2020 |
Khristianingrum Rambu Ngana |
Unit L01-07VK , SW-0001495-C003 tidak ada
|
Finance - Monitor piutang dagang, Unit L01-07VK , SW-0001495-C003 UPDATE. |
| 26 February, 2020 |
Khristianingrum Rambu Ngana |
Unit L01-07VK , SW-0001501-C003 tidak ada
|
Finance - Monitor piutang dagang, Unit L01-07VK, SW-0001501-C003 UPDATE. |
| 26 February, 2020 |
Khristianingrum Rambu Ngana |
Unit L01-07VK , SW-0001469-C003 tidak ada
|
Finance - Monitor piutang dagang, Unit L01-07VK, SW-0001469-C003 UPDATE. |
| 26 February, 2020 |
Novitayanti |
Error windows 7 |
Reconnect SATA cable ke HDD |
| 26 February, 2020 |
Restu Kurnia Hermawan |
Departemen legal internet down |
Replug port 4 di mikrotik |
| 26 February, 2020 |
Yuli Eka Yanti |
Transfer data SGC-P |
|
| 26 February, 2020 |
Departemen IT |
Syncronize PT. WCS data, fiskal ke server Linux |
|
| 26 February, 2020 |
Lubar Sriyani |
Error SW-0005133 entry sewa "Variable 'BLN' is not found" |
Edit SEWA.DBF, delete SW-0005133 |
| 25 February, 2020 |
Lubar Sriyani |
Error entry booking fee BK-1005548 |
Delete detail master |
| 25 February, 2020 |
Lubar Sriyani |
Error entry booking fee BK-1005554 |
Delete detail master |
| 25 February, 2020 |
Lubar Sriyani |
Error entry booking fee BK-1005550 |
Delete detail master |
| 25 February, 2020 |
Inri Nadine Carolin |
Shortcut tarik absen PT. WCS |
|
| 25 February, 2020 |
Dame Laura Simanjuntak |
Error entry sewa SW-0002928 nominal Rp. 0,- |
Edit - Save |
| 25 February, 2020 |
Departemen IT |
Syncronize data server WCS |
Syncronize ke 192.168.0.1\NAS-WCS$ |
| 25 February, 2020 |
Departemen IT |
Syncronize data server fiskal |
Syncronize ke 192.168.0.1\NAS-FISKAL$ |
| 25 February, 2020 |
Khristianingrum Rambu Ngana |
Error buku piutang unit L02-16VK M/TRAN/20/01/0069
|
TTSDET.DBF delete M/TRAN/20/01/0069 No Faktur: SW-0001476-C003 |
| 25 February, 2020 |
Khristianingrum Rambu Ngana |
Error buku piutang unit L01-07VK M/TRAN/20/01/0028 |
TTSDET.DBF delete M/TRAN/20/01/0028 No Faktur: SW-0001469-C003 |
| 25 February, 2020 |
Khristianingrum Rambu Ngana |
Unit L02-16VK , SW-0001476-C003 tidak ada
|
Finance - Monitor piutang dagang, Unit L02-16VK , SW-0001476-C003 UPDATE. |
| 24 February, 2020 |
Lubar Sriyani |
Error entry booking fee BK-1005559 |
Delete detail master |
| 24 February, 2020 |
Lubar Sriyani |
Error entry booking fee BK-1005539 |
Delete detail master |
| 24 February, 2020 |
Khristianingrum Rambu Ngana |
Error buku piutang unit L01-07VK M/TRAN/20/01/0062 |
TTSDET.DBF delete M/TRAN/20/01/0062 No Faktur: SW-0001495-C003 |
| 21 February, 2020 |
Khristianingrum Rambu Ngana |
Error buku piutang unit L01-07VK M/TRAN/20/01/0054 |
TTSDET.DBF delete M/TRAN/20/01/0054 No Faktur: SW-0001501-C003 |
| 20 February, 2020 |
Lubar Sriyani |
Error entry booking fee BK-1005560
|
Delete detail master |
| 19 February, 2020 |
Departemen IT |
Syncronize data WCS, data Fiskal ke NAS |
|
| 19 February, 2020 |
Susanty |
Error program WCS |
remapping program WCS ke S:\ 192.168.0.101\wcs$ |
| 19 February, 2020 |
Diyah Susilowati |
Setting printer L1300 |
Connect printer L1300 ke 192.168.0.55 |
| 19 February, 2020 |
Novitayanti |
Error PC |
Konektor HDD lemah |
| 19 February, 2020 |
Anisah Kurnia |
Error entri langganan customer T-006 |
Delete entry langganan |
| 19 February, 2020 |
Lubar Sriyani |
Error entry booking fee BK-1005556
|
Delete detail master |
| 18 February, 2020 |
Departemen IT |
Backup Appserv, ACC_PGC, EFaktur, Data WCS, Data Fiskal, Program, DB Absen ke external drive |
|
| 18 February, 2020 |
Lubar Sriyani |
Error status BATAL pada NO Booking BK-1005511 |
Edit PJKIOSDET.DBF unhide NOTRAN BK-1005511 |
| 18 February, 2020 |
Novitayanti |
Error mutasi TAN/20/02/0065 |
Edit PIMAS.DBF , rubah mutasi M/TTIP/20/02/0013 menjadi M/TTIP/20/02/0008 dengan nilai 1.000.000 |
| 18 February, 2020 |
Fransiska |
Error entry pendapatan lain-lain L06-0625 |
Delete AB-1008600 unit L06-0625 detail dan master. |
| 18 February, 2020 |
Dame Laura Simanjuntak |
Error printer (Offline) |
|
| 18 February, 2020 |
Dame Laura Simanjuntak |
Error SCAN FOTOKOPI$ |
Reconnect ke \\192.168.0.158\mkt-scan |
| 18 February, 2020 |
Rike Yulita |
Error sharring accounting |
Re-mapping \\192.168.0.100\acc_share$ |
| 17 February, 2020 |
Lubar Sriyani |
Error entry booking fee "KIOS SUDAH DIPROSES" |
Edit PJKIOSDET.DBF hapus no unit: L06-0621 dan NOTRAN BK-1005511, BK-0000435 |
| 17 February, 2020 |
Inri Nadine Carolin |
Penarikan absen 17-02-2020 |
Jalankan program time attendance retrieve |
| 17 February, 2020 |
Yuli Eka Yanti |
Installasi PPH Masa 23-26 |
|
| 17 February, 2020 |
Yuli Eka Yanti |
Backup laporan 2019 ke server |
|
| 17 February, 2020 |
Yuli Eka Yanti |
Transfer data SGC-P ke external drive |
|
| 15 February, 2020 |
Yugous Nova S. |
Request CCTV tanggal 31 |
No record |
| 14 February, 2020 |
Inri Nadine Carolin |
Printing ACCESS DENIED.
|
Remove printer, install printer L210 |
| 14 February, 2020 |
Departemen IT |
Backup EFaktur, ACC_PGC dan Appserv |
|
| 14 February, 2020 |
Inri Nadine Carolin |
Backup DB Absen sebelum add user baru. |
|
| 14 February, 2020 |
Rosriani Gea |
Setting program WCS |
mapping ke 192.168.0.25\wcsfiskal_program$ |
| 14 February, 2020 |
Veronica Natalia |
Setting data hrd |
Mapping ke 192.168.0.100\hrd$ |
| 14 February, 2020 |
Novitayanti |
Error hilang di entry konfirmasi notran="M/TRAN/20/02/0121" |
Edit TTSMAS.DBF , rubah M/TRAN/20/02/0121 Post dari 2 menjadi 1 menjadi 0 lalu kembalikan menjadi 2 |
| 14 February, 2020 |
Fransiska |
Delete entry pendapatan lain-lain |
Delete no AB-1008588 unit L3A-0647 |
| 14 February, 2020 |
Indriyani Wijaya |
Error printer L1300 |
Maintenance printer - Ink flushing |
| 14 February, 2020 |
Departemen IT |
Backup server WCS, server fiskal, server program |
|
| 14 February, 2020 |
Githa Purnamasari |
Error printer L210 |
Reconnect ke 192.168.0.55 printer L210(Copy 1) |
| 14 February, 2020 |
Yuli Eka Yanti |
Import data SGC-P |
Request data ke Rizky Fahmi |
| 14 February, 2020 |
Departemen IT |
Error internet WCS-BOD |
Folloup ke 147 Telkom |
| 14 February, 2020 |
Khristianingrum Rambu Ngana |
Persiapkan mesin fax untuk print out rekening koran PT. WRS. |
|
| 13 February, 2020 |
Vessy Mayta Tri Purnama |
Setting WIFI di laptop |
|
| 13 February, 2020 |
Mia Danuranti |
Laptop error |
Followup ke Gideon IT PGC |
| 13 February, 2020 |
Vessy Mayta Tri Purnama |
Internet lemot |
Set unlimited di mikrotik untuk PC anas fiskal |
| 13 February, 2020 |
Vessy Mayta Tri Purnama |
Error ms word dan paint |
End task, reload ms word |
| 13 February, 2020 |
Departemen IT |
Backup server WCS, server fiskal, server program |
|
| 13 February, 2020 |
Githa Purnamasari |
Add new printer L210 dan L1300 |
koneksikan printer L210 dan L1300 di 192.168.0.55 |
| 13 February, 2020 |
Yuni Lianti |
Mouse tidak menyala |
Replug mouse ke port USB lain. |
| 13 February, 2020 |
Githa Purnamasari |
Printing ACCESS DENIED. |
re-add printer L210 di 192.168.0.55 |
| 13 February, 2020 |
Veronica Natalia |
Printing ACCESS DENIED.
|
re-add printer L210 di 192.168.0.55 |
| 13 February, 2020 |
Ika Ruktiani |
Printing ACCESS DENIED.
|
re-add printer L210 di 192.168.0.55 |
| 13 February, 2020 |
Rike Yulita |
Tidak bisa email |
set queue ke 2Mbps |
| 13 February, 2020 |
Elly Ernawati |
Backup laporan keuangan 2017 s/d 2019 ke ACC_PGC |
|
| 12 February, 2020 |
Fransiska |
Pemasangan pita printer LX-300+ |
|
| 12 February, 2020 |
Departemen IT |
Installasi VMWare untuk software matrix |
|
| 12 February, 2020 |
Novitayanti |
Error setoran tak terdeteksi |
Edit PIMAS.DBF, ganti M/TTIP/20/02/0003 menjadi M/TTIP/20/01/0005 pada nomor nota: TAN/19/08/0280 |
| 12 February, 2020 |
Nofianti Solika |
Tidak bisa save Microsoft Excel |
Save to local disk / PC |
| 12 February, 2020 |
Rike Yulita |
Error laporan neraca saldo 2018 |
- |
| 11 February, 2020 |
Inri Nadine Carolin |
Request record CCTV Heryana tanggal 31 januari 2020 |
Buka record CCTV analog tanggal 31 januari 2020 |
| 11 February, 2020 |
Inri Nadine Carolin |
Register karyawan baru a/n Rully |
Tambah karyawan baru di HIT software |
| 11 February, 2020 |
Inri Nadine Carolin |
Register finger a/n 17027 di mesin absen |
|
| 11 February, 2020 |
Inri Nadine Carolin |
Tarik data absen s/d 12 Februari 2020 |
|
| 11 February, 2020 |
Veronica Natalia |
Request record CCTV 12 Februari 2020 ruang HRD&GA |
|
| 11 February, 2020 |
Ika Ruktiani |
Error output printer L1300 |
Maintenance printer - Ink flushing, head cleaning |
| 10 February, 2020 |
Departemen IT |
Manual backup efaktur eva fiskal, acc_pgc riani (PT.PGC), dan database absensi. |
|
| 10 February, 2020 |
Departemen IT |
Manual backup efaktur eva fiskal, acc_pgc riani (PT.PGC), dan database absensi. |
|
| 10 February, 2020 |
Departemen IT |
Manual backup efaktur eva fiskal, acc_pgc riani (PT.PGC), dan database absensi. |
|
| 10 February, 2020 |
Novitayanti |
Tidak bisa printing ke L120 |
Delete printing di 192.168.0.46 |
| 10 February, 2020 |
Yuli Eka Yanti |
Tampilan e-SPT Masa PPh Pasal 21-26 Versi 2.4.0.0 berantakan |
Klik kanan pada program - Compability - pilih Run this program compability with : Windows XP Service Pack 3 |
| 10 February, 2020 |
Novitayanti |
Printer L110 tidak mau menyala |
Tukar socket power untuk printer |
| 10 February, 2020 |
Fransiska |
Error program WCS |
Re-login program WCS |
| 09 February, 2020 |
Departemen IT |
Manual backup efaktur eva fiskal, acc_pgc riani (PT.PGC), dan database absensi. |
|
| 08 February, 2020 |
Khristianingrum Rambu Ngana |
Print out rekening koran periode 01/02/2020 s/d 07/02/2020 nomer rekening 5370187888 |
Call 1500123 |
| 07 February, 2020 |
Khristianingrum Rambu Ngana |
Error unit LLG-06VK |
|
| 07 February, 2020 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/19/10/00032 |
Delete detail - master |
| 07 February, 2020 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/19/12/0076 |
Delete detail - master |
| 07 February, 2020 |
Khristianingrum Rambu Ngana |
LBS-0025 tidak bisa diinput |
Update LBS-0025 |
| 07 February, 2020 |
Khristianingrum Rambu Ngana |
Error program WRS |
Followup ke pak benny |
| 07 February, 2020 |
Departemen IT |
Manual backup efaktur eva fiskal, acc_pgc riani (PT.PGC), dan database absensi. |
|
| 07 February, 2020 |
Veronica Natalia |
Tidak bisa printing |
disable firewall di 192.168.0.55 |
| 07 February, 2020 |
Khristianingrum Rambu Ngana |
Print out rekening koran periode 01/02/2020 s/d 07/02/2020 nomer rekening 3353055573 |
Call 1500123 |
| 06 February, 2020 |
Khristianingrum Rambu Ngana |
Request buka marketing - entry sewa untuk program WRS |
|
| 06 February, 2020 |
Khristianingrum Rambu Ngana |
Error program WRS |
Remapping WRS |
| 06 February, 2020 |
Khristianingrum Rambu Ngana |
Hapus M/TRAN/19/09/0042 |
Delete detail - master |
| 06 February, 2020 |
Departemen IT |
Backup 03/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 06 February, 2020 |
Departemen IT |
Backup 06/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 06 February, 2020 |
Departemen IT |
Backup 08/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 05 February, 2020 |
Yuli Eka Yanti |
Transfer data SGC-D ke WCS |
|
| 05 February, 2020 |
Yuni Lianti |
Setting line fax untuk print rekening koran 1500123 |
|
| 05 February, 2020 |
Yuli Eka Yanti |
Setting anydesk di PT. Andyka wahid hasyim |
|
| 05 February, 2020 |
Khristianingrum Rambu Ngana |
Error program WRS |
Set security user tia |
| 05 February, 2020 |
Khristianingrum Rambu Ngana |
Error program WCS goldmen |
Set security user Goldmen |
| 05 February, 2020 |
Departemen IT |
Backup 07/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 04 February, 2020 |
Novitayanti |
Delete TAN/20/01/0278 |
|
| 04 February, 2020 |
Novitayanti |
Delete M/TTIP/20/01/0032 |
|
| 04 February, 2020 |
Novitayanti |
Delete TAN/20/01/0246 |
|
| 04 February, 2020 |
Novitayanti |
Restore nominal TAN/20/01/0246 |
Finance - monitor piutang dagang - update TAN/20/01/0246 |
| 04 February, 2020 |
Fransiska |
Delete M/TTIP/20/01/0032 |
Delete detail master di TTSMAS.DBF dan TTSDET.DBF |
| 04 February, 2020 |
Fransiska |
Delete M/TRAN/20/01/0268 |
Delete detail master TTSMAS.DBF dan TTSDET.DBF |
| 04 February, 2020 |
Lubar Sriyani |
Error Variable 'BLN' is not found |
Delete SW-0005084 |
| 04 February, 2020 |
Lubar Sriyani |
Error Variable 'BLN' is not found |
Delete SW-0005086 |
| 04 February, 2020 |
Lubar Sriyani |
Error Variable 'BLN' is not found |
Delete SW-0005087 |
| 04 February, 2020 |
Indriyani Wijaya |
Error printer L1300 |
Maintenance printer - Reset printer |
| 04 February, 2020 |
Susanty |
Membuat shortcut program fiskal di kasir |
maping ke \\192.168.0.25\aplikasi$ |
| 04 February, 2020 |
Yuli Eka Yanti |
Mapping program WCS |
Mapping ke S:\192.168.0.101\wcs$ |
| 04 February, 2020 |
Departemen IT |
Backup 11/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 03 February, 2020 |
Novitayanti |
Restore nominal L3A-562C |
Finance - Monitor piutang lain-lain - Update L3A-562C BK-1005512-B01 |
| 03 February, 2020 |
Indriyani Wijaya |
Koneksikan ke printer L120 |
Koneksikan printer 192.168.0.162\Epson L120 |
| 03 February, 2020 |
Emi Rensiana |
Error program WCS |
Restart - remapping program WCS |
| 03 February, 2020 |
Novitayanti |
Delete M/TTIP/20/01/0032 nomor L99-999 Rp. 1 |
Delete di TTSDET.DBF L99-999 Rp. 1 |
| 03 February, 2020 |
Novitayanti |
Edit nominal TAN/20/01/0246 |
Edit PIMAS.DBF rubah nominal menjadi 4.000.001 |
| 03 February, 2020 |
Yuli Eka Yanti |
Pengecekan extenal harddisk no inventaris: WCS/01HDE/0614/AC/021 |
|
| 03 February, 2020 |
Nofianti Solika |
Delete invoice NV/2020/02/0176 |
BROWSE FOR NOTRAN="NV/2020/02/0176" di IVTRAN2.DBF. delete SW09995926-C00 |
| 03 February, 2020 |
Elly Ernawati |
Membuat mapping file ACC_PGC |
Buka MEM.MEM pada folder ACC_PGC menggunakan foxpro 6.0, ganti D:\ACC_PGC menjadi G:\ACC_PGC. Save MEM.MEM |
| 03 February, 2020 |
Yuli Eka Yanti |
Mapping program ACC_PGC |
Mapping ke G:\ACC_PGC$\ |
| 03 February, 2020 |
Gideon Risky Stevano |
Error server fiskal |
Restart server 192.168.025 |
| 01 February, 2020 |
Departemen IT |
Backup 27/12/2019 Untuk semua departemen WCS, Fiskal dan program. |
|
| 31 January, 2020 |
Eva Tri Handayani |
Error efaktur |
Server KPP error |
| 31 January, 2020 |
Departemen IT |
Backup 23/12/2019 Untuk semua departemen WCS, Fiskal dan program. |
|
| 30 January, 2020 |
Departemen IT |
Backup 17/12/2019 Untuk semua departemen WCS, Fiskal dan program. |
|
| 29 January, 2020 |
Rike Yulita |
Restore data Laporan 2016 sampai 2018 |
Copy dari Accounting - data liana |
| 29 January, 2020 |
Departemen IT |
Backup 10/12/2019 Untuk semua departemen WCS, Fiskal dan program. |
|
| 29 January, 2020 |
Khristianingrum Rambu Ngana |
Error program WRS |
Followup ke pak benny |
| 28 January, 2020 |
Githa Purnamasari |
CCTV kepulangan ibu vero |
Buka record tanggal 03/02/2020 |
| 28 January, 2020 |
Departemen IT |
Backup 30/11/2019 Untuk semua departemen WCS, Fiskal dan program. |
|
| 27 January, 2020 |
Abdulloh Rozaq |
Tidak bisa internet |
Replug koneksi ke mikrotik |
| 27 January, 2020 |
Riesha Eka Prilia |
Error incoming dan outgoing email pgc.co.id |
open tikect di https://masterkey.masterweb.com/ |
| 27 January, 2020 |
Riesha Eka Prilia |
Restore data piutang febuari 2017
|
Copy dari piutang PGC 1 tahun 2017 |
| 27 January, 2020 |
Riesha Eka Prilia |
Restore data piutang maret 2017
|
Copy dari piutang PGC 1 tahun 2017 |
| 27 January, 2020 |
Departemen IT |
Backup 01/02/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 27 January, 2020 |
Gideon Risky Stevano |
Request pembuatan email rayyan@pgc.co.id |
Add new email di plesk |
| 27 January, 2020 |
Novitayanti |
Komputer tidak mau masuk windows (loop boot) |
Replug SATA cable dan power cable. |
| 24 January, 2020 |
Departemen IT |
Backup 31/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 23 January, 2020 |
Veronica Natalia |
Tidak bisa kirim email |
sementara alihkan ke WCS-BOD |
| 23 January, 2020 |
Dame Laura Simanjuntak |
Setting scan fotocopy |
mapping ke 192.168.0.158\scan-mkt$ |
| 22 January, 2020 |
Rully Octaliany |
Data absensi tanggal 1 s/d 27 Januari 2020 |
|
| 22 January, 2020 |
Departemen IT |
Backup 30/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 21 January, 2020 |
Departemen IT |
Backup 29/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 21 January, 2020 |
Khristianingrum Rambu Ngana |
Error unit L01-02VK |
Hapus angsuran 2, edit angsuran 1 tanggal 23-11-2019 |
| 21 January, 2020 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/19/12/0036 |
Delete detail - master |
| 20 January, 2020 |
Departemen IT |
Backup 28/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 20 January, 2020 |
Departemen IT |
Backup 08/02/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 17 January, 2020 |
Rike Yulita |
Proses akhir tahun program wcs |
Backdate 2019, proses akhir tahun. Lalu tahun berjalan 2020, reindex dan proses awal tahun. |
| 17 January, 2020 |
Rully Octaliany |
Backup external harddisk dan transfer data ke external drive |
|
| 17 January, 2020 |
Yuli Eka Yanti |
Cek external harddisk |
Menggunakan crystal disk info, Cek suhu, power on count, power on hours. |
| 17 January, 2020 |
Novitayanti |
Cek jaringan ke 192.168.0.2 |
Analisa LAN Card |
| 17 January, 2020 |
Departemen IT |
Backup 27/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 16 January, 2020 |
Novitayanti |
Error M/CASH/20/01/0053 di entry konfirmasi |
TTSMAS.DBF M/CASH/20/01/0053 post dari 1 menjadi 0 |
| 16 January, 2020 |
Departemen IT |
Backup 24/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 15 January, 2020 |
Departemen IT |
Backup 22/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 15 January, 2020 |
Gideon Risky Stevano |
Request backup accounting |
Restore backup |
| 14 January, 2020 |
Departemen IT |
Backup 21/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 14 January, 2020 |
Yuli Eka Yanti |
Instalasi espt masa |
e-SPT Masa PPh Pasal 21-26 Versi 2.4.0.0, SAP Crystal report, Access database 2007 |
| 13 January, 2020 |
Departemen IT |
Backup 20/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 13 January, 2020 |
Gideon Risky Stevano |
Error permission data accounting |
add user DION |
| 13 January, 2020 |
Departemen IT |
Pindah Backup 08/02/2020 semua departemen WCS, Fiskal dan program ke server linux |
|
| 11 January, 2020 |
Departemen IT |
Backup 17/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 09 January, 2020 |
Benny Taslim |
LPG-0159 SW-0004944-PA. Unit PA tidak ada dalam collection - print buku piutang |
rubah tanggal LPG-0159 SW-0004944-PA menjadi tanggal SW. |
| 09 January, 2020 |
Khristianingrum Rambu Ngana |
Error restoring network connections. |
Re-mapping wrs$ dan tia$ |
| 08 January, 2020 |
Dame Laura Simanjuntak |
Request penggantian tanggal entry sewa unit L3A-0251 nomorsp= SW-0004925-BA |
Edit tanggal dari 01/08/2020 menjadi 01/06/2020 di SEWA.DBF |
| 08 January, 2020 |
Dany Aji Nagara |
Pemeriksaan printer L1300 |
|
| 08 January, 2020 |
Yuli Eka Yanti |
Request Data SGC-P 16012020 |
|
| 08 January, 2020 |
Yuli Eka Yanti |
Request data SGC-P 17/01/2020 |
|
| 08 January, 2020 |
Departemen IT |
Backup 16/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 07 January, 2020 |
Departemen IT |
Backup 15/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 07 January, 2020 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/19/12/0041 |
Delete detail - master |
| 07 January, 2020 |
Shienny Yunita Hasibuan |
Internet WIFI manager lemot |
set mikrotik wifi manager unlimited |
| 06 January, 2020 |
Departemen IT |
Backup 14/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 03 January, 2020 |
Benny Taslim |
Neraca saldo tidak balance |
kirim jurnal harian untuk di analisa lebih lanjut. |
| 03 January, 2020 |
Departemen IT |
Backup 13/01/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 03 January, 2020 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/19/11/0013 |
Delete detail - master |
| 02 January, 2020 |
Khristianingrum Rambu Ngana |
Layar Blank |
Error server WCS |
| 31 December, 2019 |
Khristianingrum Rambu Ngana |
Hapus M/TRAN/19/10/0009 |
Delete detail - master |
| 30 December, 2019 |
Khristianingrum Rambu Ngana |
Error program WRS user Tia |
Set security untuk user Tia di folder WRS |
| 30 December, 2019 |
Gideon Risky Stevano |
Pengecekan email esih@pgc.co.id |
- |
| 27 December, 2019 |
Khristianingrum Rambu Ngana |
Delete piutang unit L02-07VK |
Delete angsuran ke 3, Edit - Save entry sewa agar menjadi kuning. |
| 23 December, 2019 |
Khristianingrum Rambu Ngana |
Delete double nomor mutasi unit LGR-11VH |
Hapus ansuran ke 2 yang harusnya angsuran ke 1. |
| 18 December, 2019 |
Khristianingrum Rambu Ngana |
Request buka module print SP sewa |
Edit entry user |
| 18 December, 2019 |
Gideon Risky Stevano |
Cannot access \\192.168.0.1\public |
transfer database absen ke \\192.168.0.115\acc_pgc\for dion |
| 17 December, 2019 |
Khristianingrum Rambu Ngana |
Print out rekening koran periode 01/02/2020 s/d 07/02/2020 nomer rekening 5370187888 |
Call 1500123 |
| 16 December, 2019 |
Riesha Eka Prilia |
Pemeriksaan mouse dengan no inventaris: WCS/01MSE/1116/CL/078 |
|
| 10 December, 2019 |
Khristianingrum Rambu Ngana |
Print out rekening koran periode 01/02/2020 s/d 07/02/2020 nomer rekening 3353055573 |
Call 1500123 |
| 09 December, 2019 |
Departemen IT |
Setting NAS |
set ip 192.168.0.1 dan setting QNAP. |
| 09 December, 2019 |
Gideon Risky Stevano |
Pembuatan draft serah terima data fiskal PGC |
|
| 30 November, 2019 |
Departemen IT |
Backup 31/12/2019 Untuk semua departemen WCS, Fiskal dan program. |
|
| 29 November, 2019 |
Gideon Risky Stevano |
Pengecekan email maruli@pgc.co.id |
|
| 22 November, 2019 |
Khristianingrum Rambu Ngana |
L01-02VK tidak bisa diinput |
Update L01-02VK SW-0001461-C002 |
| 31 October, 2019 |
Yuli Eka Yanti |
Setting anydesk PC di wahid hasyim untuk ID: 716147416 |
|
| 31 October, 2019 |
Khristianingrum Rambu Ngana |
M/TRAN/20/01/0040 ganti dari angsuran 3 ke angsuran 2 |
|
| 30 October, 2019 |
Lubar Sriyani |
Error entry booking fee "Kios sudah di proses" unit LBS-0062 |
Delete PJKIOSDET.DBF nokios=LBS-0062 notran=BK-1005338 dan notran=SW-0004927 |
| 29 October, 2019 |
Gideon Risky Stevano |
Request backup accounting |
|
| 28 October, 2019 |
Yuli Eka Yanti |
Transfer data SGC-D |
replace SGC_NEW\SGC-D\Data dan SGC_NEW\SGC-D\2020 di Andyka Wahid |
| 25 October, 2019 |
Gideon Risky Stevano |
Sekertaris tidak bisa konek ke print server |
restart 192.168.0.10 |
| 15 October, 2019 |
Gideon Risky Stevano |
Data absensi WCS request Pak Sony Kusumo |
|
| 04 October, 2019 |
Nofianti Solika |
Request akses CCTV tanggal 14 januari |
|
| 03 October, 2019 |
Khristianingrum Rambu Ngana |
Transfer data dari Coll Tia |
|
| 03 October, 2019 |
Nofianti Solika |
Tidak bisa login gmail |
update google chrome |
| 03 October, 2019 |
Lubar Sriyani |
Delete BK-1005527 unit L06-0621 |
Delete detail-master |
| 02 October, 2019 |
Khristianingrum Rambu Ngana |
Error unit L02-07VK (angsuran 2 belum bayar tapi status sudah kuning) |
Edit - Save |
| 01 October, 2019 |
Departemen Enginering PT. PGC |
Pengecekan jaringan telkom (pic: Yudha) |
|
| 01 October, 2019 |
Departemen Enginering PT. PGC |
Pengecekan jaringan Indosat (Pic: Dicky) |
|
| 01 October, 2019 |
Departemen Enginering PT. PGC |
Pengecekan harddisk 1TB CCTV Pak Ian (pic: deny martin) |
|
| 01 October, 2019 |
Departemen IT |
Backup 06/02/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 01 October, 2019 |
Departemen IT |
Backup 04/02/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 23 September, 2019 |
Departemen IT |
Backup 07/02/2020 Untuk semua departemen WCS, Fiskal dan program. |
|
| 19 September, 2019 |
F. Aditya |
Request password wifi untuk laptop pak firman |
|
| 13 September, 2019 |
Khristianingrum Rambu Ngana |
Delete mutasi unit L02-17VK |
|
| 12 September, 2019 |
Khristianingrum Rambu Ngana |
Delete mutasi unit LGR-11VH |
|
| 12 September, 2019 |
Khristianingrum Rambu Ngana |
Delete mutasi unit L02-07VK |
|
| 07 September, 2019 |
Yuli Eka Yanti |
Request data SGC-D |
|
| 05 September, 2019 |
Khristianingrum Rambu Ngana |
Unit LBS-0025 tidak keluar di Print Buku Piutang |
Nomor unit sudah sampe LBS-0025.Z sehingga program tidak bisa mengenerate unit karena ganti sewa tiap hari. Penyelesaian dengan menambah unit LBS-0025 di PIMAS.DBF dan kolom diisi sama seperti diatasnya. |
| 04 September, 2019 |
Dame Laura Simanjuntak |
Program error File access is denied. |
Restart program. |
| 03 September, 2019 |
Fransiska |
Delete M/TRAN/19/12/0287 |
|
| 02 September, 2019 |
Dame Laura Simanjuntak |
SW-0005036 tidak ada supervisor dan manager |
Edit SEWA.DBF tambahkan A00-0001 ACHMAD ZAINI , Manager Y00-0001 YULI MERLIANTI |
| 23 August, 2019 |
Dame Laura Simanjuntak |
Error excel "Excel found unreadable content. Do you want to revocer this workbook?" |
|
| 23 August, 2019 |
Rike Yulita |
Error circular Reference warning |
|
| 22 August, 2019 |
Rosriani Gea |
Koneksi ke WMS dan MBS |
Mapping ke 192.168.0.25 folder fiskal_program$\wms , fiskal_program$\mbs |
| 22 August, 2019 |
Dame Laura Simanjuntak |
Error SW-0001427 angsuran double |
Edit - Save entry sewa. |
| 22 August, 2019 |
Dame Laura Simanjuntak |
Request buka print SP sewa untuk user Anisah |
Admin - Entry user |
| 15 August, 2019 |
Yugous Nova S. |
Error print spooler |
Create .BAT file di notepad
cd c:\windows\system32
NET stop spooler
NET start spooler
exit |
| 15 August, 2019 |
Yugous Nova S. |
Error .TIF file |
Open with Windows Photo Viewer |
| 15 August, 2019 |
Anisah Kurnia |
Error entry sewa "VARIABLE BLN IS NOT FOUND" |
Edit SEWA.DBF delete record SW-0004815 |
| 15 August, 2019 |
Eva Tri Handayani |
Copy program fiskal WCS ke laptop |
|
| 15 August, 2019 |
Departemen Fiskal PT. WCS |
Pemasangan monitor pengganti AI/01MNR/0609/FK/005 |
|
| 14 August, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id untuk banner idul adha |
Edit index.php |
| 14 August, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id event PGC Funtastic walk 2019 |
Edit index.php, acara_agustus2019.php, create page view_acara_funwalkagustus2019.php |
| 14 August, 2019 |
Ahmad Susanto |
Error reboot and select proper boot device |
Ganti kabel HDD |
| 14 August, 2019 |
Fina Ismayanti |
Bluetooth speaker Pak Wahyu Dewanto |
Forward ke GA untuk pembelian charger USB mini dan Enginering untuk pemasangan kabel listrik. |
| 14 August, 2019 |
Rully Octaliany |
Request CCTV dame, ibu yuli dan pak andri jumat siang. |
Buka record CCTV analog |
| 13 August, 2019 |
Gideon Risky Stevano |
Mapping fiskal ke server WCS |
Add username/password |
| 13 August, 2019 |
Mega Mutiarawati |
Error unit Lt.7 no 1A |
Edit entry booking fee dan entry sewa. |
| 13 August, 2019 |
Dame Laura Simanjuntak |
Error unit L02-0792 "KIOS SUDAH DIPROSES" |
Delete unit di PJBOOKDET.DBF |
| 13 August, 2019 |
Shienny Yunita Hasibuan |
Printing quality low |
re-tes printer 192.168.0.10, 192.168.0.82 |
| 13 August, 2019 |
Ika Ruktiani |
Tidak bisa koneksikan laptop ke proyektor |
Laptop bermasalah, ganti laptop baru. |
| 12 August, 2019 |
Mega Mutiarawati |
Error unit Lt.3 No. 25AC |
Edit entry booking fee dan entry sewa. |
| 12 August, 2019 |
Dame Laura Simanjuntak |
Error SW-0004753 |
Ganti sales menjadi tofik hidayah |
| 12 August, 2019 |
Dame Laura Simanjuntak |
Error SW-0004682 |
Rubah sales menjadi N/A (Not Available) |
| 12 August, 2019 |
Abdulloh Rozaq |
Tidak bisa internet |
Restart sambungan IT ke Legal |
| 12 August, 2019 |
Ahmad Susanto |
Tidak bisa telepon ke luar |
Indosat down, forward ke Three |
| 12 August, 2019 |
Novitayanti |
Printer L110 tidak mau menyala |
Refresh power, Re-plug power |
| 12 August, 2019 |
Septi Erawati Kristini |
Printer tidak mau menyala |
Release printer power, re-plug power cable. |
| 12 August, 2019 |
Gideon Risky Stevano |
Re-index error "Sedang dipakai" |
Foward ke pak benny minta .exe yang baru |
| 09 August, 2019 |
Rully Octaliany |
Request CCTV sales standby |
Buka record cctv analog |
| 09 August, 2019 |
Gideon Risky Stevano |
Error koneksi accounting riani ke server |
Add username/password |
| 09 August, 2019 |
Mega Mutiarawati |
Error unit Lt.7 no 1B |
Edit entry booking fee dan entry sewa. |
| 08 August, 2019 |
Departemen IT |
Internet Down |
Followup ke telkom. No tiket: IN54644448 |
| 08 August, 2019 |
Dame Laura Simanjuntak |
Error booking fee L02-0792 "KIOS SUDAH DIPROSES" |
Delete L02-0792 di PJKIOSDET.DBF |
| 08 August, 2019 |
Shienny Yunita Hasibuan |
Setting printer L210 |
Koneksikan ke 192.168.0.10 |
| 08 August, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id untuk event promo diskon kemerdekaan |
Edit index.php, acara_agustus2019.php dan create page view_acara_medsosagustus2019.php |
| 08 August, 2019 |
Fransiska |
Error printer LQ-2180 |
Luruskan pita di head printer. |
| 08 August, 2019 |
Rike Yulita |
Error reposting data |
Re-index pengelola.exe |
| 08 August, 2019 |
F. Aditya |
Tidak bisa internet |
Restart switch |
| 08 August, 2019 |
Dame Laura Simanjuntak |
Tidak bisa konek ke scan fotocopy |
Restart mesin fotocopy |
| 08 August, 2019 |
Mega Mutiarawati |
Error entry sewa a/n nani elisa dan henny suatiani |
Delete Henny sutiani di pjbook.dbf dan sewa.dbf |
| 08 August, 2019 |
Departemen Marketing PT. WCS |
Printer L120 warna tidak keluar |
Maintenance printer |
| 07 August, 2019 |
Susanty |
Setting printer L210 |
Koneksikan ke 192.168.0.10 |
| 07 August, 2019 |
Diyah Susilowati |
Setting printer L210 |
Koneksikan ke 192.168.0.10 |
| 07 August, 2019 |
Rosriani Gea |
Mapping program PGC |
Koneksikan ke 192.168.0.25\program_pgc$ |
| 06 August, 2019 |
Anisah Kurnia |
Error entry booking fee unit L02-0792 |
Edit PJBOOK.DBF delete BK-1005172 |
| 06 August, 2019 |
Gideon Risky Stevano |
Request akses ke accounting |
|
| 06 August, 2019 |
Diyah Susilowati |
Tidak bisa print ke 192.168.0.10 |
Reconfigure printer L210 192.168.0.10 |
| 05 August, 2019 |
Dame Laura Simanjuntak |
Error unit L03-25AC karena salah batal |
Edit PIMAS.DBF nomorsp="SW-0004628" Tipe dari B menjadi F |
| 05 August, 2019 |
Novitayanti |
Error unit L3A-0183 salah tanggal denda. |
Edit TTSMAS.DBF rubah tanggal menjadi 24-06-2019, KWITANSI.DBF rubah tanggal menjadi 24-06-2019. |
| 05 August, 2019 |
Riesha Eka Prilia |
Error print rekapitulasi kwitansi |
Edit KWITANSI.DBF hapus tanggal batal. |
| 02 August, 2019 |
Novitayanti |
Printer L110 tidak mau menyala |
Reset power - replug power. |
| 02 August, 2019 |
Fransiska |
Buka print laporan invoice program PT. WCS |
|
| 02 August, 2019 |
Mega Mutiarawati |
Error unit LPG-0160 |
Edit luas menjadi 12.00 M2 |
| 02 August, 2019 |
Yuli Merlianti M. |
Request rubah unit L01-0497.B menjadi unit L01-0497 |
Edit: PIMAS.DBF, PITRAN.DBF, TTSDET.DBF, TTSMAS.DBF, KWITANSI.DBF, PJKIOS.DBF, PEMILIK.DBF, SEWA.DBF. |
| 02 August, 2019 |
Departemen IT |
Pemasangan print server TPLINK |
set ip TPLINK menjadi 192.168.0.10 |
| 01 August, 2019 |
Dame Laura Simanjuntak |
Error unit LPG-0172 |
Edit entry booking fee PJBOOK.DBF nomorsp="BK-1005131" ubah luas kios jadi 7.20, edit entry sewa SEWA.DBF nomorsp="SW-0004748" luas kios menjadi 7.20 |
| 01 August, 2019 |
Anisah Kurnia |
Error ext. 126 |
Re-plug ext socket |
| 01 August, 2019 |
Dame Laura Simanjuntak |
Error ext. 127 |
Re-plug ext socket |
| 01 August, 2019 |
Dame Laura Simanjuntak |
Request akses buka print SP sewa PT WRS untuk user ANISAH |
|
| 31 July, 2019 |
Tika Ayu Wulandari |
Revisi pgc.co.id |
re-upload gambar eventagustus.JPG |
| 31 July, 2019 |
Ahmad Susanto |
Mengajarkan marketing dan admin marketing scan dari fotocopy |
ID - SEND - ADDRESSBOOK - PILIH TUJUAN - SCAN - DONE |
| 31 July, 2019 |
Indriyani Wijaya |
setting HRD-MKT$ |
add new map ke 192.168.0.99\hrd-mkt$ |
| 30 July, 2019 |
Dame Laura Simanjuntak |
Pemasangan printer L120 marketing |
|
| 30 July, 2019 |
Novitayanti |
Error entry TTS |
Delete SW-0004493-C002 (Update piutang dagang) |
| 30 July, 2019 |
Departemen IT |
Error internet |
Followup ke telkom via 147 |
| 30 July, 2019 |
Fransiska |
Error M/TRAN/19/07/0250 |
Delete titipan (Monitor piutang dagang) L88-888 TAN/19/07/0250 |
| 30 July, 2019 |
Rike Yulita |
Tidak bisa save image dari browser |
Convert html ke DOCX |
| 30 July, 2019 |
Tika Ayu Wulandari |
Update kalendar event Agustus 2019 |
Edit index.php, acara_agustus2019.php, create page view_eventagustus2019.php |
| 30 July, 2019 |
Anisah Kurnia |
Error entry sewa "BLN" variable not found |
Delete SW-0001396 di SEWA.DBF |
| 30 July, 2019 |
Dame Laura Simanjuntak |
Convert PDF ke JPG |
Install nuance PDF converter |
| 30 July, 2019 |
Anggitya Amarillys |
Error documen word |
Install office 2016 |
| 30 July, 2019 |
Dany Aji Nagara |
Error printer L1300 |
Maintenance printer: Ink Flushing , Head cleaning. |
| 30 July, 2019 |
Novitayanti |
Printer L110 tidak mau menyala |
Reset power , re-plug power. |
| 29 July, 2019 |
Anisah Kurnia |
Error entry sewa |
Delete SW-0001394 |
| 29 July, 2019 |
Anisah Kurnia |
Error entry sewa |
Delete SW-0001395 |
| 29 July, 2019 |
Yuli Eka Yanti |
Setting printer Laserjet |
Install driver direct to printer |
| 29 July, 2019 |
Dame Laura Simanjuntak |
Share scan folder dari dept HRD ke dept Marketing |
|
| 29 July, 2019 |
Novitayanti |
Error entry voucher |
Delete M/BCA4/19/07/0001 tanggal - - dan tanggal 25-07-2019 |
| 26 July, 2019 |
Tika Ayu Wulandari |
event lomba mewarnai |
update index.php, menu.php, create page acara_agustus2019.php, view_acara_lombamewarnaiagustus2019.php |
| 24 July, 2019 |
Anisah Kurnia |
Setting user program WRS |
|
| 24 July, 2019 |
Diyah Susilowati |
Setting printer L360 |
Connect ke 192.168.0.82 |
| 23 July, 2019 |
Anisah Kurnia |
Error entry booking fee |
Delete BK-0001408 |
| 23 July, 2019 |
Anisah Kurnia |
Error entry sewa |
Delete SW-0001393 |
| 22 July, 2019 |
Departemen Marketing PT. WCS |
Printer L120 error |
|
| 22 July, 2019 |
Yuli Eka Yanti |
data SGC-P |
|
| 22 July, 2019 |
Anisah Kurnia |
Setting user program WCS |
|
| 19 July, 2019 |
Yuni Lianti |
Printer LQ2180 |
|
| 18 July, 2019 |
Khristianingrum Rambu Ngana |
Error unit L01-379C.A |
USE?
BROWSE
BROWSE FOR NOTRAN="M/CASH/14/07/0166"
USE?
BROWSE FOR NOTRAN="AB-1002254"
use?
BROWSE FOR NOMORSP="AB-1002254"
USE?
BROWSE FOR NOTRAN="M/CASH/14/07/0166" |
| 18 July, 2019 |
Khristianingrum Rambu Ngana |
Error unit L01-379C.A |
use?
BROWSE FOR NOTRAN="M/CASH/18/01/0214"
use?
BROWSE
BROWSE FOR NOTRAN="AB-1006288"
use?
BROWSE
BROWSE FOR NOMORSP="AB-1006288"
use?
BROWSE FOR NOTRAN="M/CASH/18/01/0214" |
| 18 July, 2019 |
Khristianingrum Rambu Ngana |
Error unit L01-379C.A |
use?
browse for notran="M/CASH/16/10/0036"
use?
BROWSE
browse for notran="AB-1004763"
use?
BROWSE
browse for noMORSP="AB-1004763"
use?
BROWSE
browse for notran="M/CASH/16/10/0036" |
| 18 July, 2019 |
Dame Laura Simanjuntak |
Error sewa SW-00004736 unit LGR-CAFE |
rubah nama sales dari Y00-0001 YULI MERLIANTI menjadi N/A (Not Available) |
| 18 July, 2019 |
Emi Rensiana |
Error keyboard |
|
| 18 July, 2019 |
Khristianingrum Rambu Ngana |
Error unit L01-379C.A |
USE?
BROWSE FOR NOTRAN="M/CASH/15/10/0150"
USE?
BROWSE FOR NOTRAN="AB-1003806"
USE?
BROWSE FOR NOMORSP="AB-1003806"
USE?
BROWSE FOR NOTRAN="M/CASH/15/10/0150" |
| 18 July, 2019 |
Khristianingrum Rambu Ngana |
Error unit L01-379C.A |
USE?
BROWSE FOR NOTRAN="M/CASH/15/10/0151"
USE?
BROWSE FOR NOTRAN="AB-1003807"
USE?
BROWSE FOR NOMORSP="AB-1003807"
USE?
BROWSE FOR NOTRAN="M/CASH/15/10/0151" |
| 18 July, 2019 |
Khristianingrum Rambu Ngana |
Error unit L01-379C.A |
USE?
BROWSE FOR NOTRAN="M/CASH/17/10/0226"
USE?
BROWSE FOR NOTRAN="AB-1006039"
USE?
BROWSE FOR NOMORSP="AB-1006039"
USE?
BROWSE FOR NOTRAN="M/CASH/17/10/0226" |
| 18 July, 2019 |
Khristianingrum Rambu Ngana |
Error unit L01-379C.A |
USE?
BROWSE FOR NOTRAN="M/CASH/15/12/0287"
USE?
BROWSE FOR NOTRAN="AB-1004012"
use?
BROWSE FOR NOMORSP="AB-1004012"
USE?
BROWSE FOR NOTRAN="M/CASH/15/12/0287" |
| 17 July, 2019 |
Rike Yulita |
Error proses akhir bulan Program Error "Record is out of range" |
Re-index , proses akhir bulan, reposting data (TTS dan Invoice) |
| 17 July, 2019 |
Yuli Eka Yanti |
SGC-P program |
Backup old SGC-P, Download SGC-P Program , unzip. |
| 17 July, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id |
Update index.php, acara_juli2019.php, create page view_acara_zumbajuli2019.php , view_acara_rajutjuli2019.php |
| 17 July, 2019 |
Septi Erawati Kristini |
Tidak bisa print dokumen |
Pilih printer dari microsoft note menjadi epson L120 |
| 17 July, 2019 |
Fransiska |
Printer L1800 error |
Maintenance printer - Ink flushing - Head Cleaning |
| 16 July, 2019 |
Septi Erawati Kristini |
Whatsapp shortcut |
Membuat shortcut link di firefox |
| 16 July, 2019 |
Fransiska |
Error printing |
Printer property - F4 - Full fit to page |
| 15 July, 2019 |
Septi Erawati Kristini |
Printer L120 tidak mau menyala |
Re-plug power cable |
| 15 July, 2019 |
Yuli Eka Yanti |
Eror program MKK |
Replace .exe menggunakan exe PT lain, proses akhir bulan, re-index |
| 12 July, 2019 |
Septi Erawati Kristini |
Tidak bisa printing |
Epson L120 offline, re-plug power. |
| 12 July, 2019 |
Diyah Susilowati |
Set printer L360 Fiskal. |
Connect printer ke 192.168.0.82 |
| 11 July, 2019 |
Fransiska |
Error unit L03-001D, Monitor piutang dagang tidak bisa update |
Delete NOTRAN=M/CASH/19/07/0068 TTSDET.DBF, PIDET.DBF Delete NOTRAN=M/CASH/19/07/0068, Refresh/update Monitor Piutang Dagang |
| 11 July, 2019 |
Megawati Saumin |
Extensi 999 tidak bisa flash |
Forward ke enginering , switch Ext. 999 menjadi Ext. 163, rename 163 menjadi 999 dan 999 menjadi 163. |
| 10 July, 2019 |
Departemen IT |
Printer L210 menarik banyak kertas. |
|
| 04 July, 2019 |
Khristianingrum Rambu Ngana |
Error print perhitungan denda unit L01-0948.E |
Edit
NOTRAN="M/CASH/17/08/0028" TTSDET.DBF unit L01-0948.F menjadi L01-0948.E
NOTRAN="AB-1005608" PITRAN1.DBF unit L01-0948.F menjadi L01-0948.E
NOMORSP="AB-1005608" PIMAS.DBF unit L01-0948.F menjadi L01-0948.E
NOTRAN="M/CASH/17/08/0028" KWITANSI.DBF unit L01-0948.F menjadi L01-0948.E |
| 04 July, 2019 |
Khristianingrum Rambu Ngana |
Error print perhitungan denda unit L03-0758.A |
Edit
NOTRAN="M/CASH/17/08/0037" TTSDET.DBF unit menjadi L03-0758.A
NOTRAN="AB-1005609" PITRAN1.DBF unit menjadi L03-0758.A
NOMORSP="AB-1005609" PIMAS.DBF unit menjadi L03-0758.A
NOTRAN="M/CASH/17/08/0037" KWITANSI.DBF unit menjadi L03-0758.A |
| 04 July, 2019 |
Khristianingrum Rambu Ngana |
Error print perhitungan denda unit LGR-01ABC.B |
NOTRAN="M/CASH/16/08/0076" TTSDET.DBF rubah nomor kios menjadi LGR-01ABC.B
NOTRAN="AB-1004526" PITRAN1.DBF rubah nomor kios menjadi LGR-01ABC.B
NOMORSP="AB-1004526" PIMAS.DBF rubah nomor kios menjadi LGR-01ABC.B
NOTRAN="M/CASH/16/08/0076" KWITANSI.DBF rubah nomor kios menjadi LGR-01ABC.B |
| 04 July, 2019 |
Khristianingrum Rambu Ngana |
Error print perhitungan denda unit L3A-0658.A |
NOTRAN="M/CASH/16/09/0002" TTSDET.DBF rubah nomor kios menjadi L3A-0658.A
NOTRAN="AB-1004629" PITRAN1.DBF rubah nomor kios menjadi L3A-0658.A
NOMORSP="AB-1004629" PIMAS.DBF rubah nomor kios menjadi L3A-0658.A
NOTRAN="M/CASH/16/09/0002" KWITANSI.DBF rubah nomor kios menjadi L3A-0658.A |
| 04 July, 2019 |
Khristianingrum Rambu Ngana |
Error print perhitungan denda unit L3A-0658.B |
NOTRAN="M/CASH/17/08/0358" TTSDET.DBF rubah nomor kios menjadi L3A-0658.B
NOTRAN="AB-1005736" PITRAN1.DBF rubah nomor kios menjadi L3A-0658.B
NOMORSP="AB-1005736" PIMAS.DBF rubah nomor kios menjadi L3A-0658.B
NOTRAN="M/CASH/17/08/0358" KWITANSI.DBF rubah nomor kios menjadi L3A-0658.B |
| 04 July, 2019 |
Khristianingrum Rambu Ngana |
Error print perhitungan denda unit L3A-0657.A |
NOTRAN="M/CASH/16/09/0001" TTSDET.DBF rubah nomor kios menjadi L3A-0657.A
NOTRAN="AB-1004628" PITRAN1.DBF rubah nomor kios menjadi L3A-0657.A
NOMORSP="AB-1004628" PIMAS.DBF rubah nomor kios menjadi L3A-0657.A
NOTRAN="M/CASH/16/09/0001" KWITANSI.DBF rubah nomor kios menjadi L3A-0657.A |
| 04 July, 2019 |
Khristianingrum Rambu Ngana |
Error print perhitungan denda unit L3A-0657.B |
NOTRAN="M/CASH/17/08/0356" TTSDET.DBF rubah nomor kios menjadi L3A-0657.B
NOTRAN="AB-1005735" PITRAN1.DBF rubah nomor kios menjadi L3A-0657.B
NOMORSP="AB-1005735" PIMAS.DBF rubah nomor kios menjadi L3A-0657.B
NOTRAN="M/CASH/17/08/0356" KWITANSI.DBF rubah nomor kios menjadi L3A-0657.B |
| 04 July, 2019 |
Khristianingrum Rambu Ngana |
Error print perhitungan denda unit LLG-060C.B |
NOTRAN="M/CASH/17/08/0178" TTSDET.DBF rubah nomor kios menjadi LLG-060C.B
NOTRAN="AB-1005667" PITRAN1.DBF rubah nomor kios menjadi LLG-060C.B
NOMORSP="AB-1005667" PIMAS.DBF rubah nomor kios menjadi LLG-060C.B
NOTRAN="M/CASH/17/08/0178" KWITANSI.DBF rubah nomor kios menjadi LLG-060C.B |
| 04 July, 2019 |
Khristianingrum Rambu Ngana |
Unit LGR-S026.B SW-0001206 , K-14/10/00276 Tanggal 15-10-2014 harusnya 06-10-2014 |
Dept. Collection mengeluarkan rekomendasi karena laporan 2014 sudah closing. |
| 04 July, 2019 |
Khristianingrum Rambu Ngana |
Unit LGR-S026.B SW-0001206 , K-14/10/00277 Tanggal 15-10-2014 harusnya 07-10-2014 |
Dept. Collection mengeluarkan rekomendasi karena laporan 2014 sudah closing. |
| 04 July, 2019 |
Ahmad Susanto |
Browser tidak bisa whatsapp |
Clear history, chace. re-scan barcode whatsapp web. |
| 04 July, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id event fashion show |
Edit index.php , acara_juli2019.php, dan create page view_acara_fashionshowjuli2019.php |
| 03 July, 2019 |
Tika Ayu Wulandari |
Update event lomba mewarnai |
Edit index.php , acara_juli2019.php, view_acara_mewarnaijuli2019.php. |
| 03 July, 2019 |
Novitayanti |
Printer L110 tidak mau menyala |
Reset power printer , re-plug power. |
| 03 July, 2019 |
Riesha Eka Prilia |
Komputer tidak mau shutdown |
Force to shutdown. Restart komputer. |
| 02 July, 2019 |
Mega Mutiarawati |
Error entry sewa |
Delete SW-0004721 |
| 02 July, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id event regular Juli 2019 |
Edit index.php , menu.php, acara_juli2019.php, view_acara_juli2019.php. |
| 02 July, 2019 |
Riesha Eka Prilia |
Printer L1300 papper jam |
|
| 02 July, 2019 |
Khristianingrum Rambu Ngana |
Error print perhitungan denda unit L03-0758.A |
Edit TTSDET.DBF, PITRAN1.DBF, PIMAS.DBF, KWITANSI.DBF edit notran="M/CASH/17/08/0037"
notran="AB-1005609"
NOMORSP="AB-1005609"
notran="M/CASH/17/08/0037" no unit: L03-0758 menjadi L03-0758.A |
| 02 July, 2019 |
Khristianingrum Rambu Ngana |
Error print perhitungan denda unit L3A-011C.D |
Edit NOTRAN="M/CASH/16/07/0042" (TTSDET.DBF)
NOTRAN="AB-1004390"(PITRAN1.DBF),
NOMORSP="AB-1004390"(PIMAS.DBF)
NOTRAN="M/CASH/16/07/0042" (KWITANSI.DBF) Ganti semua unit dari L3A-011C.G menjadi L3A-011C.D |
| 01 July, 2019 |
Nofianti Solika |
Error unit L02-0637 |
Update piutang dagang unit L02-0637 M/BOOK/19/06/0013 |
| 01 July, 2019 |
Fransiska |
Tidak bisa whatsappweb |
Uninstall chrome, delete browsing data firefox. |
| 01 July, 2019 |
Dame Laura Simanjuntak |
Warna hitam printer L110 marketing tidak keluar |
Maintenance printer, flushing ink, headcleaning. |
| 28 June, 2019 |
Riesha Eka Prilia |
Printer L1300 error |
Papper jam, bersihkan kertas yang nyangkut di printer. |
| 27 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L03-19VO |
M/TTIP/18/05/0030 , data sudah tidak bisa di revisi. Recommendasi dari Dept. Collection. |
| 27 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L03-18VO |
M/TTIP/18/05/0030 , data sudah tidak bisa di revisi. Recommendasi dari Dept. Collection. |
| 27 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L02-899.F |
Denda = Rp. 0,- |
| 27 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit LPG-0116.C |
Edit M/TRAN/18/06/0075, M/TRAN/18/07/0055, M/TRAN/18/08/0052, M/TRAN/18/09/0062, M/TRAN/18/10/0070, M/TRAN/18/11/0129, M/TRAN/18/12/0081 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 27 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit LPG-0116.B |
Edit M/TRAN/17/07/0186 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 27 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit LPG-0116.A |
Edit M/TRAN/16/12/0051 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 27 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L3A-0716 |
Balance denda Rp. 0,- |
| 27 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L3A-0717.D |
Balance denda Rp. 0,- |
| 27 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L3A-0717.B |
Edit M/TRAN/17/04/0064 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 27 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L3A-0717.C |
Edit M/CASH/18/04/0147 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 27 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L3A-0716.C |
Edit M/CASH/18/04/0145 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 27 June, 2019 |
Khristianingrum Rambu Ngana |
Error nomor mutasi M/TRAN/18/12/0194 , M/TRAN/18/11/0033 |
Balance denda Rp. 0.- |
| 27 June, 2019 |
Gideon Risky Stevano |
Reset email akub@pgc.co.id |
setting password akub@pgc.co.id di plesk |
| 27 June, 2019 |
Novitayanti |
Error printer LX-300 (via Whatsapp) |
Delete quuee error printer. Restart printer. |
| 27 June, 2019 |
Dame Laura Simanjuntak |
Error unit L03-0890 "KIOS SUDAH DIPROSES" |
Delete PJBOOK.DBF unit L03-0890 , DELETE PJBOOKDET.DBF unit L03-0890 |
| 27 June, 2019 |
Wahita Agni Safitri |
Tidak bisa print |
Re-plug Epson L110 |
| 26 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L01-0462.A |
Edit M/CASH/15/04/0163 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 26 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L01-0462.C |
Edit M/CASH/17/04/0165 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 26 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L01-0462.B |
Edit M/CASH/16/04/0139 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 26 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L01-06EO.B |
Edit M/CASH/17/11/0182 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 26 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L02-0833.C |
Edit M/CASH/17/12/0148, M/CASH/18/01/0162, M/CASH/18/02/0483 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 26 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L3A-0697.A |
Edit M/TRAN/17/04/0186 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 26 June, 2019 |
Khristianingrum Rambu Ngana |
Error L3A-0716.B |
Edit M/TRAN/17/04/0064 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 26 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L02-0899.E |
Edit M/CASH/18/04/0175 di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 26 June, 2019 |
Mega Mutiarawati |
Error entry sewa unit L3A-0708 |
Edit sewa.dbf tambah sales F00-0002 FAUZI MIFTAH IRHAM |
| 26 June, 2019 |
Dame Laura Simanjuntak |
Error entry booking fee unit L02-415.C |
Rubah tanggal menjadi 21-06-2019 dan uang muka menjadi 2.000.000 |
| 26 June, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id event hari narkotik internasional 2019 |
Edit index.php , create new page view_acara_bnn.php |
| 26 June, 2019 |
Yuli Eka Yanti |
Setting printer notebook |
Connect ke 192.168.0.14\L210 Series |
| 26 June, 2019 |
Yugous Nova S. |
Connect ke WCS-Staff |
Provide password WIFI WCS-Staff |
| 26 June, 2019 |
Novitayanti |
L110 tidak bisa menyala |
Reset ROM power, re-plug power |
| 25 June, 2019 |
Megawati Saumin |
Password mega@pgc.co.id |
reset password di plesk pgc.co.id |
| 25 June, 2019 |
Megawati Saumin |
Tidak bisa akses webmail |
rubah www.webmail.pgc.co.id menjadi http://webmail.pgc.co.id |
| 25 June, 2019 |
Rully Octaliany |
Rubah cabling printer L1300 |
Rubah cabling printer dari direct ke komputer ip 192.168.0.55 |
| 25 June, 2019 |
Tika Ayu Wulandari |
Request pencopotan banner selamat idul fitri dan penggantian poster FJGS. |
Edit index.php dan edit view_poster_hajiumroh.php |
| 25 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L02-486.D |
Edit M/CASH/17/02/0070 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 25 June, 2019 |
Khristianingrum Rambu Ngana |
Error unit L01-06EO.A |
Edit M/CASH/16/11/0154 rubah unit notran dan nomorsp menjadi unit yang error di TTSDET.DBF PITRAN1.DBF PIMAS.DBF KWITANSI.DBF |
| 24 June, 2019 |
Rully Octaliany |
Ibu vero tidak bisa print |
Direct cable notebook - L1300 |
| 24 June, 2019 |
Departemen IT |
CCTV Analog kamera 1 loss. |
check power supply. |
| 24 June, 2019 |
Ahmad Susanto |
PC tidak mau booting |
Pengecekan hardware, testing all hardware. |
| 24 June, 2019 |
Departemen IT |
Setting Internet dan Printer |
Set print ke L210 dan L1300 di 192.168.0.55 , set ip 192.168.0.103 , gateway dan DNS di notebook |
| 24 June, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id |
Edit index.php, edit view_promo_merchant.php |
| 21 June, 2019 |
Megawati Saumin |
Koneksi printer ke HRD |
Konek ke 192.168.0.55 install L210 dan L1300. Print test. |
| 21 June, 2019 |
Veronica Natalia |
Mouse tidak respon |
Device manager - search/update - restart notebook. |
| 20 June, 2019 |
Departemen Fiskal PT. PGC |
Sertifikat elektronik error |
Download sertifikat elektronik exp. 21 Juni 2021 |
| 20 June, 2019 |
Emi Rensiana |
Update efaktur |
Download efaktur 2.2 |
| 19 June, 2019 |
Liana Cintia Wijaya |
Kirim data SGC-D ke yekayanti@gmail.com |
zip SGC-D, share via GDrive |
| 18 June, 2019 |
Nofianti Solika |
Printer L1800 tidak keluar warna hitam. |
Maintenance printer L1800 |
| 18 June, 2019 |
Fransiska |
Request akses program WRS untuk putri. |
K:\developer.exe set entry user untuk putri sama dengan program WCS. |
| 18 June, 2019 |
Eva Tri Handayani |
Burning CD |
Burning 020622510007000-IAN WISAN-3173081905620003.JPG ke CD |
| 17 June, 2019 |
Khristianingrum Rambu Ngana |
Error print buku piutang unit LLG-06VH PT. WRS |
Edit TTSDET.DBF M/TRAN/19/03/0064 rubah SW-0001232-C005 menjadi C004 dan M/TRAN/19/04/0072, rubah SW-0001232-C006 menjadi C005. REFRESH Monitor Piutang dagang unit LLG-06VH. |
| 17 June, 2019 |
Fransiska |
Error TTS M/TRAN/19/06/0005 |
Delete Detail dan Master M/TRAN/19/06/0005, delete pimas.dbf TAN/19/06/0052 2.800.000 |
| 17 June, 2019 |
Fransiska |
Error M/TTIP/19/06/0004 |
Delete Detail Master M/TTIP/19/06/0004, delete pimas.dbf TAN/19/06/0051 1.345.000 |
| 17 June, 2019 |
Fransiska |
Error M/TRAN/19/06/0049 |
Delete Detail Master M/TRAN/19/06/0049, delete pimas.dbf TAN/19/06/0049 2.000.000 |
| 17 June, 2019 |
Fransiska |
Error M/TRAN/19/06/0051 |
Delete Detail Master M/TRAN/19/06/0051 |
| 17 June, 2019 |
Fransiska |
Error Titipan TAN/19/06/0051 |
Update monitor piutang dagang TAN/19/06/0051 |
| 17 June, 2019 |
F. Aditya |
R. Legal tidak bisa internet |
Replug konektor RJ45 R. IT ke R. Lega. |
| 17 June, 2019 |
Tety K. Wijaya |
Error internet VPN BCA |
Restart WIFI-BOD |
| 17 June, 2019 |
Khristianingrum Rambu Ngana |
Tidak bisa print ke L1300 |
Reconnect printer L1300 di 192.168.0.64 |
| 17 June, 2019 |
Dame Laura Simanjuntak |
Error printer L120 |
Reconfigure printer L120 |
| 14 June, 2019 |
Khristianingrum Rambu Ngana |
Error TTS PT. WRS |
Delete M/TRAN/19/05/0105 |
| 13 June, 2019 |
Ahmad Susanto |
Tidak bisa print ke L210 |
Restart printer L210, reconnect ke 192.168.0.55\L120 Backup |
| 13 June, 2019 |
Eva Tri Handayani |
Check CD untuk kantor pajak |
Burning foto Bpk Sony ke CD |
| 13 June, 2019 |
Ahmad Susanto |
Error PC ex. Woro tidak bisa konek ke jaringan. |
Indikator network error, internet ok, battery CMOS lemah, IP 192.168.0.103 set PENGECUALIAN. |
| 12 June, 2019 |
Githa Purnamasari |
Pengecekan CCTV Ibu Lili tanggal 3 dan 4 Juni 2019 |
Open record CCTV analog tanggal 3 dan 4 Juni 2019 |
| 12 June, 2019 |
Githa Purnamasari |
Pengecekan CCTV Ibu Wina tanggal 3 dan 4 Juni 2019
|
Open record CCTV analog tanggal 3 dan 4 Juni 2019 |
| 12 June, 2019 |
Ahmad Susanto |
Error printer L210 |
Ganti menggunakan printer Dept. IT, printer milik HRD& GA forward ke VISION PGC Lantai 3. |
| 12 June, 2019 |
Novitayanti |
Error TTS M/TRAN/19/05/0250 |
Update monitor piutang dagang unit L01-03VK |
| 12 June, 2019 |
Dame Laura Simanjuntak |
Error unit L01-06VK , L01-07VK |
Delete atas nama Nanang dan ganti menjadi atas nama Nanang Edi Admuji di entry booking fee dan entry sewa |
| 11 June, 2019 |
Dame Laura Simanjuntak |
Error TTS M/TRAN/19/05/0309 |
Delete M/TRAN/19/05/0309 di TTSMAS.DBF dan TTSDET.DBF |
| 11 June, 2019 |
Tika Ayu Wulandari |
Upload event juni 2019 |
Edit index.php, menu.php, create page acara_juni2019.php, view_acara_juni2019.php |
| 11 June, 2019 |
Departemen HRD & GA PT. WCS |
Pemasangan printer Epson L210 |
Reconfig all HRD users. |
| 11 June, 2019 |
Departemen IT |
Backup server WCS dan server Fiskal |
- |
| 11 June, 2019 |
Rully Octaliany |
Pengecekan CCTV Ibu Mega |
Load record tanggal 21 Mei 2019 |
| 10 June, 2019 |
Dame Laura Simanjuntak |
Error sisa nominal M/TRAN/19/05/0032 |
Edit TTSMAS.DBF, rubah debit dan kredit menjadi 4800000 |
| 10 June, 2019 |
Mega Mutiarawati |
Error Entry booking Fee BK-1005077 |
Rubah harga dari Rp. 0 menjadi Rp. 1 |
| 10 June, 2019 |
Mega Mutiarawati |
Error booking fee unit LPG-0167 |
Delete, re-add unit LPG-0167 |
| 10 June, 2019 |
Indriyani Wijaya |
Pemeriksaan Genius mousepen 8x6 dan mouse |
Installasi driver, penggantian battery, install aplikasi menggambar, pengetesan menggunakan mousepen dan mouse. |
| 10 June, 2019 |
Mega Mutiarawati |
Error unit LPG-0167 entry booking fee |
unhide unit LPG-0167 di PJBOOK.DBF |
| 31 May, 2019 |
Khristianingrum Rambu Ngana |
Error M/TRAN/19/05/0069 |
Delete M/TRAN/19/05/0069 |
| 31 May, 2019 |
Dame Laura Simanjuntak |
Error M/TRAN/19/05/0032 dan AB-1007945 |
unhide M/TRAN/19/05/0032 di TTSMAS dan TTSDET, unhide AB-1007945 di pimas. Ganti keterangan menjadi DEPOSIT SEWA. |
| 27 May, 2019 |
Novitayanti |
Error printer L110 tidak bisa menyala |
Ganti kabel power |
| 27 May, 2019 |
Ahmad Susanto |
WIFI laptop tamu Ibu Tety |
Cek WIFI laptop untuk tamu Ibu Tety |
| 27 May, 2019 |
Yuli Merlianti M. |
Error invalid path program WCS dan WRS |
Re-add shortcut ke K:\PROGRAM-CLIENT_WRS\developer.bat dan S:\PROGRAM-CLIENT_WRS\developer.bat |
| 27 May, 2019 |
Dame Laura Simanjuntak |
Error M/TRAN/19/05/0244 |
Delete M/TRAN/19/05/0244 |
| 23 May, 2019 |
Fransiska |
Error unit LGR-S047 (via Whatsapp) |
Update SW-0004247-C006 nominal 2,218,000 menjadi 7,224,000 |
| 23 May, 2019 |
Yuli Eka Yanti |
Error Microsoft Office |
Uninstall Ms. Office 2010 upgrade menjadi Ms. Office 2016 |
| 23 May, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id event Festival Jakarta Great Sale |
Edit index.php, acara_mei2019.php, create new page view_acara_fjgs.php |
| 23 May, 2019 |
Yuli Eka Yanti |
Error file Excel |
Uninstall WPS Office, set default program ke Ms. Office 2016 |
| 22 May, 2019 |
Yuli Eka Yanti |
Tidak bisa printing ke Laserjet M110 |
Re-install printer di 192.168.0.85, reconnect printer. |
| 21 May, 2019 |
Megawati Saumin |
Request password wahyu@pgc.co.id |
|
| 21 May, 2019 |
Yuli Merlianti M. |
Request akses aplikasi WCS untuk user Dyah Subhan Dany |
|
| 20 May, 2019 |
Yuli Eka Yanti |
Share data ke pgc |
Re-mapping ke 192.168.0.115\data_riani$ |
| 20 May, 2019 |
Yuli Eka Yanti |
Error page olymptrade.id |
install firefox |
| 16 May, 2019 |
Novitayanti |
Error printer L110 |
Re-plug listrik L110 |
| 16 May, 2019 |
Fransiska |
Error entry TTS |
Delete M/TRAN/19/05/0132 |
| 16 May, 2019 |
Novitayanti |
Tidak bisa print ke 192.168.0.46 |
Disable firewall di 192.168.0.46 |
| 16 May, 2019 |
Diyah Susilowati |
Request PIN telepon |
|
| 14 May, 2019 |
Emi Rensiana |
Error printer L360 |
Restart printer, maintenance printer, test printing. |
| 14 May, 2019 |
Ahmad Susanto |
Error PC |
Cancel restore dan repair, restart pc. |
| 07 May, 2019 |
Mega Mutiarawati |
Error entry booking fee |
Delete BK-1005024 |
| 06 May, 2019 |
Ahmad Susanto |
PC no inventaris: WCS/01CPU/0416/HR/070 Mengalami kerusakan pada power supply. |
|
| 06 May, 2019 |
Rully Octaliany |
Printer L1300 error (via Whatsapp) |
Refresh spooling printing. |
| 29 April, 2019 |
Ahmad Susanto |
Error printer L210 |
Forward ke Vision PGC Lantai 3 |
| 26 April, 2019 |
Novitayanti |
Error collection - Print perhitungan denda. |
Unkonfirm pembayaran - rubah tanggal denda - konfirmasi pembayaran. |
| 14 March, 2019 |
Novitayanti |
Error Entry TTS M/BOOK/19/03/0002 tidak bisa di konfirmasi karena tidak ada dalam daftar konfirmasi. |
Edit TTSMAS.DBF untuk kolom post rubah 1 menjadi 0. |
| 14 March, 2019 |
Emi Rensiana |
Hasil print out ujung bertinta |
Kualitas kertas yang kelipat saat printing membuat ujung bertinta, maka kertas harus diluruskan terlebih dahulu. |
| 14 March, 2019 |
Nofianti Solika |
Error printer L1800 (Indikator Kertas dan Indikator Tinta blinking berbarengan). |
Service printer |
| 13 March, 2019 |
Abdulloh Rozaq |
Error GMAIL |
Cek network - Internet : NORMAL, permasalahan global pada google. |
| 13 March, 2019 |
Veronica Natalia |
Error printing Ms. Word |
Repair Ms. Office 2013 - Set printing spooling tidak lagi direct printing pada printer 192.168.0.55 L1300 Epson |
| 13 March, 2019 |
Tika Ayu Wulandari |
Update website www.pgc.co.id |
Edit index.php, acara_maret2019.php, create page view_acara_modelmaret2019.php |
| 12 March, 2019 |
Riesha Eka Prilia |
Error Entry TTS |
Delete Nomor SP: M/TRAN/19/03/0036
|
| 12 March, 2019 |
Riesha Eka Prilia |
Error Entry TTS |
Delete nomorsp = M/BOOK/19/03/0003 |
| 12 March, 2019 |
Gideon Risky Stevano |
Persiapkan IP untuk user Imelda departemen Finance |
Set mikrotik IP Address 192.168.0.74 dan Queue. |
| 12 March, 2019 |
Dame Laura Simanjuntak |
Buka print SP sewa untuk user MEGA |
Entry user - Mega - Check pint SP Sewa. |
| 12 March, 2019 |
Benny Taslim |
Error mapping ACC_PGC$ |
Re-mapping ke 192.168.0.99\acc_pgc$ |
| 12 March, 2019 |
Riesha Eka Prilia |
Error M/TRAN/19/03/0036 |
Delete all detail, Re-add detail. |
| 11 March, 2019 |
Fina Ismayanti |
Password WIFI |
Password wifi untuk pak Wahyu |
| 11 March, 2019 |
Tika Ayu Wulandari |
Edit website pgc.co.id untuk event donor darah |
Edit index.php, acara_maret2019.php, view_acara_donormaret2019.php |
| 11 March, 2019 |
Ahmad Susanto |
Pemasangan keyboard WCS/01KBD/0319/FA/085 |
Pemasangan keyboard WCS/01KBD/0319/FA/085 di Meja Ica Finance |
| 11 March, 2019 |
Ahmad Susanto |
Pengecekan proyektor |
|
| 11 March, 2019 |
Benny Taslim |
Akses ke server |
Instalasi anydesk untuk user: 805916046 |
| 11 March, 2019 |
Dame Laura Simanjuntak |
Print SP Sewa menu tidak aktif. |
Buka print SP Sewa untuk user MEGA |
| 11 March, 2019 |
Riesha Eka Prilia |
Error Entry TTS |
Delete Nomor SP: M/TRAN/19/03/0031
|
| 08 March, 2019 |
Veronica Natalia |
PDF tidak mau print |
Re-launch program dan file PDF. |
| 06 March, 2019 |
Veronica Natalia |
Error printing epson L1300 |
Maintenance printer, reset printer, ink flushing, dan head cleaning. |
| 05 March, 2019 |
Dame Laura Simanjuntak |
Windows photo viewer tidak full |
Beda versi windows 7 dan windows XP,saat print fit to page |
| 05 March, 2019 |
Ahmad Susanto |
Pemeriksaan inventaris keyboard baru. |
|
| 04 March, 2019 |
Riesha Eka Prilia |
Error TAN/19/02/0231 |
Delete TAN/19/02/0231 di PIMAS.DBF |
| 04 March, 2019 |
Novitayanti |
Error M/TRAN/19/02/0231 dan M/TTIP/19/02/0026 |
Delete M/TRAN/19/02/0231 dan M/TTIP/19/02/0026 di PIMAS.DBF |
| 04 March, 2019 |
Yuni Lianti |
Tidak bisa jalankan developer.exe |
Re-loggin server 192.168.0.99 |
| 04 March, 2019 |
Khristianingrum Rambu Ngana |
Error WRS M/TRAN/19/02/0049 |
Delete TTSMAS.DBF dan TTSDET.DBF M/TRAN/19/02/0049 |
| 04 March, 2019 |
Khristianingrum Rambu Ngana |
Error M/TRAN/19/02/0058 PT. WRS |
Delete TTSMAS.DBF dan TTSDET.DBF M/TRAN/19/02/0058 |
| 04 March, 2019 |
Riesha Eka Prilia |
Error unit L01-05VK |
Edit PIMAS.DBF, untuk SW-0004527 Pembayaran bulan feb = Rp.0 |
| 04 March, 2019 |
Riesha Eka Prilia |
Error unit L01-03VK |
Edit PIMAS.DBF, untuk SW-0004526 Pembayaran bulan feb = Rp.0 |
| 04 March, 2019 |
Riesha Eka Prilia |
Error unit L3A-0086 |
Edit PIMAS.DBF, untuk SW-0004335 Pembayaran bulan feb = Rp.0 |
| 04 March, 2019 |
Riesha Eka Prilia |
Unit L03-357C tidak bisa di input di Entry TTS |
Cek Monitor piutang lain-lain, untuk unit L03-357C di update. |
| 04 March, 2019 |
Riesha Eka Prilia |
Error Print entry TTS |
Edit TTSDET.DBF Delete detail entry TTS notran="M/TTIP/19/02/0030" |
| 04 March, 2019 |
Mega Mutiarawati |
Error tanggal cicilan unit L01-03VK dan L01-05VK |
Delete unit L01-03VK dan L01-05VK di entry Sewa |
| 04 March, 2019 |
Riesha Eka Prilia |
Error print pendapatan lain-lain unit L01-03VK dan L01-05VK |
PIMAS.DBF delete TAN/19/02/0219 |
| 04 March, 2019 |
Riesha Eka Prilia |
Entry TTS Mutasi: TITIPAN Nomor giro tidak muncul. |
Cek PIMAS.DBF, unhide nomorsp=TAN/19/02/0219, Monitor piutang dagang = update nomor TAN/19/02/0219 |
| 04 March, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id event akustik bersama PGC |
Edit index.php, acara_maret2019.php, view_acara_akustik.php |
| 01 March, 2019 |
Novitayanti |
Error entry voucher |
Edit FNTRAN1.DBF
Delete M/BCA4/19/02/0001 kecuali tanggal 25-02-2019
Delete M/BNI2/19/02/0001 kecuali tanggal 25-02-2019
Delete M/BSN4/19/02/0001 kecuali tanggal 25-02-2019
Delete M/BTN4/19/02/0001 kecuali tanggal 25-02-2019 |
| 01 March, 2019 |
Novitayanti |
Error entry voucher |
Edit FNTRAN1.DBF
Delete M/BCA4/19/02/0001 kecuali tanggal 19/02/2019
Delete M/BSN4/19/02/0001 kecuali tanggal 06/02/2019
Delete M/BNI2/19/02/0001 kecuali tanggal 20/02/2019
Delete M/BTN4/19/02/0001 kecuali tanggal 15/02/2019 |
| 01 March, 2019 |
Indriyani Wijaya |
Folder YANI hilang di MKT SHARE |
restore backup kamis 28/02/2019 |
| 01 March, 2019 |
Novitayanti |
Printer L110 tidak keluar warna setelah diisi. |
Maintenance printer - Ink Flushing |
| 28 February, 2019 |
Indriani |
Error folder COLL_INDRIA |
Restart PC, reconnect. |
| 28 February, 2019 |
I Putu Ike Puspitasari Dewi |
Error file LAMPIRAN BANK WCS FEBRUARI'13.XLSX |
Delete cuclic redudancy check |
| 26 February, 2019 |
Novitayanti |
Error Entry TTS |
Edit TTSDET.DBF, edit M/CASH/19/02/1037 dan M/CASH/19/02/1038 menjadi Denda Angsuran |
| 26 February, 2019 |
Anggitya Amarillys |
Error entry booking fee |
Delete BK-00129 s/d BK-001294 |
| 26 February, 2019 |
Khristianingrum Rambu Ngana |
Edit user Icha + privilage nadine |
|
| 26 February, 2019 |
Dame Laura Simanjuntak |
Delete sewa (via Whatsapp) |
Delete no sewa SW-0004517 unit L02-19VK |
| 26 February, 2019 |
Nofianti Solika |
Error menu finance. |
Buka Print Saldo Tak Terdeteksi |
| 26 February, 2019 |
Departemen IT |
CCTV Down |
|
| 26 February, 2019 |
Novitayanti |
Error - Print perhitungan denda unit L03-139C dan L03-140C |
Edit PIMAS.DBF, edit denda sewa unit L03-139C dan L03-140C menjadi Denda Angsuran. |
| 26 February, 2019 |
Riesha Eka Prilia |
Error printer tanda terima |
Konfigurasi printer LQ-1300 |
| 26 February, 2019 |
Tika Ayu Wulandari |
Update website www.pgc.co.id untuk penggantian:
1. Banner Maulid
2. Event Bulan Maret
3. Kompetisi Band KPU |
Edit index.php, acara_maret2019.php dan view_acara_kpu.php |
| 26 February, 2019 |
Riesha Eka Prilia |
Open entry pendapatan lain-lain dan entry TTS. |
SPV-Entry user - enable add, edit untuk entry pendapatan lain-lain dan entry tts |
| 25 February, 2019 |
Dame Laura Simanjuntak |
Error unit SW-0004508 |
Rubah sales F05-0001 FINA ISMAYANTI menjadi A01-0054 ARIYANTO WIJAYA |
| 25 February, 2019 |
Dame Laura Simanjuntak |
Error menu Finance - Print SP Sewa |
Enable print SP sewa di menu edit user. |
| 25 February, 2019 |
Inri Nadine Carolin |
Edit menu user icha menjadi nadine |
Edit entry user |
| 25 February, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id |
Edit index.php, view_zona_haji.php, view_poster_lift.php, view_acara_akustik.php |
| 25 February, 2019 |
Novitayanti |
Error entry pendapatan lain-lain |
Edit PITRAN2.DBF edit AB-1007670 dan AB-1007669 menjadi Denda Ansuran |
| 22 February, 2019 |
Anggitya Amarillys |
Print out printer L1300 tidak nyata. |
Maintenance printer L1300 di 192.168.0.168 |
| 22 February, 2019 |
Yuli Eka Yanti |
Error printer ke 192.168.0.85 |
Uninstall printer - re-install printer, set as default. |
| 22 February, 2019 |
Anggitya Amarillys |
Lupa PIN telepon |
reset PIN telepon |
| 22 February, 2019 |
Novitayanti |
Error print TTS, print saldo tak terdeteksi, entry invoice, print sp jual. |
enable print TTS, print saldo tak terdeteksi, entry invoice, print sp jual. |
| 22 February, 2019 |
Dame Laura Simanjuntak |
Error entry sewa SW-0004353-BA |
Edit sewa.dbf tanggal 13-02-2019 menjadi 18-02-2019 |
| 22 February, 2019 |
Dame Laura Simanjuntak |
Error unit SW-0001903 |
Rubah sales F05-0001 FINA ISMAYANTI menjadi A01-0054 ARIYANTO WIJAYA |
| 21 February, 2019 |
Khristianingrum Rambu Ngana |
Printer L1300 error |
Cleaning L1300 |
| 21 February, 2019 |
Mega Mutiarawati |
Error add entry booking kios L02-0500 "KIOS SUDAH DIPROSES" |
Edit PJKIOSDET.DBF, hapus L02-0500 |
| 21 February, 2019 |
Liana Cintia Wijaya |
Tidak bisa print ke 192.168.0.14 |
re-configurasi printer L210 di 192.168.0.14 |
| 21 February, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id untuk acara maulid Nabi Muhammad SAW 1440H |
Edit index.php, add new page view_acara_maulid.php |
| 21 February, 2019 |
Veronica Natalia |
Microsoft Excel not responding dan tidak bisa print ke 192.168.0.55 printer L1300 |
Resize gambar 50% untuk di insert pada Microsoft Excel agar tidak berat spooling di printer. |
| 21 February, 2019 |
Novitayanti |
Error aplikasi WCS tidak ada input keterangan unit. |
Re-link ke S:\\192.168.0.99\wcs$\developer.bat |
| 21 February, 2019 |
Mega Mutiarawati |
Error Entry booking fee unit BK-1004888 unit L01-0497 |
Rubah marketing BK-1004888 unit L01-0497 dari ARIYANTO WIJAYA menjadi FINA ISMAYANTI |
| 21 February, 2019 |
Mega Mutiarawati |
Error Entry Sewa unit: L01-0497, SW-0004508 |
Rubah marketing L01-0497 dari A01-0054 ARIYANTO WIJAYA menjadi F05-0001 FINA ISMAYANTI |
| 21 February, 2019 |
Riesha Eka Prilia |
Error saldo tak terdeteksi. |
Create user ICHA, login SPV - Entry user: ICHA, set rules seperti INDRIA |
| 21 February, 2019 |
Novitayanti |
Error print rekapitulasi kwitansi |
Error program, Forward ke Pak Benny. |
| 21 February, 2019 |
Departemen IT |
Pemeriksaan mouse no inventaris: WCS/01MSE/0717/IT/084 |
|
| 21 February, 2019 |
Anggitya Amarillys |
Error print SP sewa |
Checked print entri sewa di finance. |
| 21 February, 2019 |
Nofianti Solika |
Error entry invoice |
Check entry invoice di finance |
| 20 February, 2019 |
Eva Tri Handayani |
Print out buku besar error |
Edit GLTRAN1.DBF |
| 20 February, 2019 |
Yuni Lianti |
Request module untuk input keterangan unit. |
Followup ke P. Benny, update developer NEW.exe menjadi Developer.exe |
| 20 February, 2019 |
Veronica Natalia |
Tidak bisa internet karena ada settingan proxy. |
install anti malware, scan dan quarantine malware. |
| 20 February, 2019 |
Mega Mutiarawati |
error entry sewa dan entry booking fee |
edit PT. Wahana Rezeki Semesta. |
| 19 February, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id untuk event healty cat valentine day. |
Edit Index.php, acara_februari2019.php, create page view_acara_healtycat.php |
| 19 February, 2019 |
Tika Ayu Wulandari |
Update event twitkustik |
Edit index.php, acara_februari2019.php, create page view_acara_rdi2019-3.php |
| 18 February, 2019 |
Novitayanti |
Printer LQ2180 tidak menyala |
Print server offline. Turn on print server. |
| 18 February, 2019 |
Dany Aji Nagara |
Laptop pak yougos tidak bisa print ke L1300 |
Koneksikan laptop ke WCS-STAFF, re-configurasi printer L1300 ke 192.168.6.25 |
| 18 February, 2019 |
Departemen IT |
Error CCTV |
CCTV offline dari hari sabtu pukul 5 pagi, karena mati lampu. |
| 18 February, 2019 |
Yuli Eka Yanti |
Tidak bisa print ke printer di 192.168.0.85 |
Reconfig printer di 192.168.0.85. |
| 18 February, 2019 |
Riesha Eka Prilia |
Error email pgc.co.id |
Forward ke dotcom indonesia karena ip terblokir. |
| 15 February, 2019 |
Yugous Nova S. |
Error Microsoft Office 2013 |
Uninstall office, upgrade menjadi windows 2016 |
| 15 February, 2019 |
Yuli Eka Yanti |
Error PDF |
Direct printing ke L210 |
| 14 February, 2019 |
Tika Ayu Wulandari |
Request revisi halaman pgc.co.id link pgc.co.id/update.php |
edit update.php, replace pgc card.jpg menjadi update3.jpg |
| 14 February, 2019 |
Veronica Natalia |
Tidak bisa print ke Epson L1300 |
Ganti konfigurasi print dari spooling menjadi direct printing |
| 14 February, 2019 |
Ika Ruktiani |
Jaringan putus nyambung karena RJ45 ke LANCard lock konektor patah. |
Penggantian RJ45 |
| 14 February, 2019 |
Eva Tri Handayani |
Error PPN keluaran cicilan |
Followup ke pak benny. |
| 14 February, 2019 |
Liana Cintia Wijaya |
Request untuk posting ke GL |
Accounting - Posting ke GL |
| 14 February, 2019 |
Ika Ruktiani |
Error jaringan PC |
Ganti RJ45 yang rusak dengan RJ45 yang baru. |
| 13 February, 2019 |
Nofianti Solika |
Error printer LQ2180 |
Forward ke service center. |
| 13 February, 2019 |
Rike Yulita |
PDF file tidak bisa printing "There is not enough free memory to print" |
Install PDF reader yang baru (foxit reader). |
| 13 February, 2019 |
Tika Ayu Wulandari |
Request update website pgc.co.id untuk event RDI. |
Edit index.php, acara_febuari2019.php, create page baru view_acara_rdifeb2019-2.php |
| 13 February, 2019 |
Gideon Risky Stevano |
Mapping departemen collection dari riani ke yuli |
create share folder yuli$, set user yuke dan yuli untuk di mapping ke 192.168.0.99\yuli$ |
| 13 February, 2019 |
Elly Ernawati |
Tidak bisa membuka program SGC-P pengelola.exe |
Install runtime Microsoft Visual Foxpro 6.0 |
| 12 February, 2019 |
Yuli Merlianti M. |
Koneksikan program teamviewer |
User ID dan password agar bisa diremote dari rumah (tidak masuk karena sakit) |
| 12 February, 2019 |
Novitayanti |
Error print setoran tak terdeteksi TAN/19/02/0032 |
NOMORSP="TAN/19/02/0032" ,Delete TAN/19/02/0032 di PIMAS.DBF |
| 12 February, 2019 |
Novitayanti |
Setting printer untuk voucher dan kwitansi hilang |
Re-configurasi ukuran kertas untuk voucher: 9.5inch x 6.5inch dan kwitansi: 9.5inch x 5.5inch |
| 12 February, 2019 |
Nofianti Solika |
Error pita printer LQ2180 |
Re-use pita printer yang lain. |
| 12 February, 2019 |
Tika Ayu Wulandari |
Edit pgc.co.id even parade barongsai |
Upload paradebarongsai.JPG, edit index.php |
| 12 February, 2019 |
Tika Ayu Wulandari |
Request update website pgc.co.id untuk logo big tenant. |
Edit index.php |
| 12 February, 2019 |
Yuli Merlianti M. |
Laptop tidak mau menyala |
Replug adaptor ke AC socket. |
| 11 February, 2019 |
Yugous Nova S. |
Samsung tablet wifi error |
Koneksikan ke WCS-OFFICE |
| 11 February, 2019 |
Dany Aji Nagara |
Tidak bisa internet, koneksi terputus (tidak bisa di ping) |
Re-plug kabel dari R. Server ke R. Legal |
| 11 February, 2019 |
Tika Ayu Wulandari |
Request edit pgc.co.id untuk acara lomba mewarnai, menggambar, dan fashion show. |
Edit index.php, acara_febuari2019.php, view_lomba_imlek.php |
| 11 February, 2019 |
Novitayanti |
Error Invoice PV/2019/02/0083 |
EDIT IVTRAN1.DBF untuk kode langganan dari P-0039 menjadi P-0177 dan PT.SARIMELATI KENCANA menjadi PT.SARIMELATI KENCANA TBK. |
| 11 February, 2019 |
Liana Cintia Wijaya |
Tidak bisa masuk server wcs dan program wcs |
re-mapping dan re-login ke windows server 192.168.0.99 |
| 11 February, 2019 |
Yuni Lianti |
Tidak bisa jalankan program WCS |
Re-connect mapping ke S:\\192.168.0.99\ lalu copy program files wcs ke D:, create shortcut |
| 10 February, 2019 |
Yugous Nova S. |
Tidak bisa print ke L1300 192.168.6.25 masuk ke jaringan WCS-STAFF |
Alihkan menggunakan LAN, IP DHCP. |
| 08 February, 2019 |
Tika Ayu Wulandari |
Request update pgc.co.id event RDI jakarta |
Edit index.php, acara_febuari2019.php, view_acara_rdi.php |
| 08 February, 2019 |
Departemen IT |
Backup Server Departemen Fiskal. |
|
| 08 February, 2019 |
Eva Tri Handayani |
Error print neraca saldo |
Edit GLMAS.DBF, EDIT GLTRAN1.DBF, hapus saldo menjadi Rp. 0,- |
| 07 February, 2019 |
Mega Mutiarawati |
Error Sewa |
Delete L01-08VK di sewa.dbf |
| 06 February, 2019 |
Rike Yulita |
PC restart sendiri |
Saat di cek tidak restart, masih dipantau keadaannya. |
| 06 February, 2019 |
Yuli Eka Yanti |
Windows 10 Photos error "The app didn't start" |
Uninstall Photos App
Get-AppxPackage *photos* | Remove-AppxPackage |
| 06 February, 2019 |
Mega Mutiarawati |
Error print data customer |
Edit user MEGA - enable print data customer |
| 04 February, 2019 |
Tika Ayu Wulandari |
Penggantian poster pasang iklan dan zona haji |
Edit index.php, view_zona_haji.php, tambah halaman baru view_poster_lift.php |
| 04 February, 2019 |
Tika Ayu Wulandari |
Edit banner imlek |
Edit index.php |
| 04 February, 2019 |
Dame Laura Simanjuntak |
Closing unit LBS-0131 dan LBS-0157 |
|
| 04 February, 2019 |
Novitayanti |
Error print entry jurnal voucher |
Hapus record di GLTRAN1. DBF, GLTRAN2.DBF dan FNTRAN1.DBF |
| 04 February, 2019 |
Eva Tri Handayani |
Update efaktur 2.1 menjadi efaktur 2.2 |
|
| 04 February, 2019 |
Yuli Eka Yanti |
Update Efaktur 2.1 menjadi Efaktur 2.2 |
Backup database, install Efaktur 2.2, restore database folder DB, jalankan aplikasi efaktur update, rename efaktur update. |
| 04 February, 2019 |
Mega Mutiarawati |
Error entry sewa SW-0004481 |
Delete record SW-0004481 |
| 01 February, 2019 |
Indriyani Wijaya |
Pemindahan printer HP 1020 dari meja Dame ke meja Indriyani |
Setting driver, konfigurasi, test print |
| 01 February, 2019 |
Novitayanti |
Salah input entry voucher kecuali dM/BCA4/19/01/0001 tanggal 04-01-2019 |
FNTRAN1.DBF, delete M/BCA4/19/01/0001 tanggal 21-01-2019, delete M/BCA4/19/01/0001 tanggal 30-01-2019, delete M/BCA4/19/01/0001 tanggal 30-01-2019 |
| 01 February, 2019 |
Indriani |
Lupa password indri@pgc.co.id
|
pgc.co.id:8880 reset password indri@pgc.co.id |
| 01 February, 2019 |
Riesha Eka Prilia |
Setting outlook |
delete account maya@pgc.co.id, login
pgc.co.id:8880 reset password collection.wcs@pgc.co.id |
| 01 February, 2019 |
Mega Mutiarawati |
Delete entry sewa |
|
| 01 February, 2019 |
Departemen IT |
Backup server fiskal 02/02/2019, Backup CCTV DLINK, Backup CCTV Analog, backup CCTV IP HIKVISION |
|
| 31 January, 2019 |
Anggitya Amarillys |
Disable auto save recovery
|
Pada menu option - save - uncheck automatic save recovery. |
| 31 January, 2019 |
Mega Mutiarawati |
Disable auto save recovery
|
Pada menu option - save - uncheck automatic save recovery. |
| 31 January, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id event fashion show (via email). |
Edit index.php, edit acara_februari2019.php, edit menu.php, create page view_acara_fashionshowfeb.php |
| 31 January, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id event kalender februari 2019, event 97.1 FM RDI Jakarta (via email).
|
Edit index.php, edit acara_februari2019.php, create page view_acara_rdifeb2019.php, create page view_acara_fashionshowfeb.php |
| 31 January, 2019 |
Anggitya Amarillys |
Error entry booking fee |
Edit PJBOOK.DBF, ganti tanggal unit LBS-0063 no booking BK-0001276 dari 31 Januari 2019 menjadi 28 Januari 2019 |
| 31 January, 2019 |
Yuni Lianti |
Request update module |
minta tambah print voucher - excel - kolom keterangan |
| 31 January, 2019 |
Yuni Lianti |
Request update module di Entry Kwitansi |
Penambahan input dan keterangan pembayaran lebih bayar pada print kwitansi |
| 31 January, 2019 |
Tika Ayu Wulandari |
Request link website ke social media |
Edit index.php, link ke IG : pgccililitan
FB : PGC Cililitan Berita II
Youtube : PGC Promotion Twitter : @pgc_mall |
| 31 January, 2019 |
Mega Mutiarawati |
Error entry sewa no BLN |
Edit SEWA.DBF, delete no sewa: SW-0004466 |
| 31 January, 2019 |
Rike Yulita |
Error time and date |
Ganti battery CMOS, setting BIOS time and date, setting windows time and date connect to server. |
| 31 January, 2019 |
Inri Nadine Carolin |
Pemeriksaan Keyboard no inventaris: WNCS/01KBD/0913/FA/069 |
|
| 30 January, 2019 |
Septi Erawati Kristini |
Error printer Epson L120 (via whatsapp) |
Konektor listrik kendur, re-plug connector. |
| 30 January, 2019 |
Rike Yulita |
Error browser (via whatsapp) |
Syncronize jam di pc dengan server online |
| 30 January, 2019 |
Liana Cintia Wijaya |
Error aplikasi WMS
|
2018: Reindex - Proses akhir tahun - Transfer
2019: Restore |
| 30 January, 2019 |
Liana Cintia Wijaya |
Error aplikasi MBS
|
2018: Reindex - Proses akhir tahun - Transfer
2019: Restore |
| 30 January, 2019 |
Novitayanti |
Error aplikasi MBS |
2018: Reindex - Proses akhir tahun - Transfer
2019: Restore |
| 30 January, 2019 |
Novitayanti |
Error aplikasi WMS
|
2018: Reindex - Proses akhir tahun - Transfer
2019: Restore |
| 30 January, 2019 |
Liana Cintia Wijaya |
Error balance neraca saldo |
Posting ke GL, print neraca saldo |
| 30 January, 2019 |
Yuli Merlianti M. |
Error microsoft excel |
Disable auto save recovery pada menu option - save - uncheck automatic save recovery. |
| 30 January, 2019 |
Indriyani Wijaya |
Disable auto save recovery |
Pada menu option - save - uncheck automatic save recovery. |
| 30 January, 2019 |
Mega Mutiarawati |
Error entry sewa no BLN
Edit SEWA.DBF, delete no sewa: SW-0004466 |
Edit SEWA.DBF, delete no sewa: SW-0004466 |
| 30 January, 2019 |
Tika Ayu Wulandari |
Request ganti Event PGC on 2018 dan banner bawah |
Edit index.php rubah tahun 2018 menjadi 2019 dan link ke acara_februari2019.php |
| 29 January, 2019 |
Mega Mutiarawati |
Error entry sewa |
Delete no SW-0004456 |
| 29 January, 2019 |
Benny Taslim |
Error networking |
Disable network, manual ip ke 192.168.0.20 , gateway: 192.168.0.2, DNS: 8.8.8.8 |
| 29 January, 2019 |
Mega Mutiarawati |
Error entry sewa (via whatsapp) |
Delete no SW-0004458 |
| 28 January, 2019 |
Riesha Eka Prilia |
Error email collection.wcs@pgc.co.id |
email dotcom.id untuk release Ip publik pgc 110.138.158.57 |
| 28 January, 2019 |
Gideon Risky Stevano |
Request reset password recruitment@pgc.co.id
|
http://pgc.co.id:8880/, reset account recruitment@pgc.co.id |
| 28 January, 2019 |
Gideon Risky Stevano |
Request reset esih@pgc.co.id
|
http://pgc.co.id:8880/, reset email address esih@pgc.co.id , forward ke esih96@yahoo.com. |
| 28 January, 2019 |
Dame Laura Simanjuntak |
Error microsoft excel |
Disable auto save recovery di option - save - uncheck auto save. |
| 28 January, 2019 |
Tika Ayu Wulandari |
Update website pgc.co.id |
Edit index.php, buat halaman baru http://pgc.co.id/view_lunar_harmony.php. |
| 25 January, 2019 |
Yuli Eka Yanti |
Program SGC |
Copy ke 192.168.0.99\accounting_data$\SGC-D |
| 25 January, 2019 |
Megawati Saumin |
Error Power Point |
Error broken link to D:\Maruli |
| 25 January, 2019 |
Nofianti Solika |
Error printer LQ-2180 |
Cek printer head |
| 24 January, 2019 |
Fransiska |
Error entry pendapatan lain-lain |
Remove AB-1007595 unit L03-0918 |
| 24 January, 2019 |
Ahmad Susanto |
Cek printer HP Deskjet 1000 |
Tes printing |
| 24 January, 2019 |
Mega Mutiarawati |
Error entry booking fee |
Delete no booking BK-1004829 |
| 23 January, 2019 |
Dame Laura Simanjuntak |
Program error. Numeric overflow. Data was lost |
Klik ignore program error button |
| 23 January, 2019 |
Novitayanti |
Tidak bisa akses EDIT entry voucher |
Buka entry user - vita - enable edit entry voucher |
| 23 January, 2019 |
Riesha Eka Prilia |
Error outgoing call |
Forward ke three (3), local telp menggunakan 021 |
| 23 January, 2019 |
Anggitya Amarillys |
Error excel |
Sarankan jangan copy paste dan remove link ke local file/komputer pembuat excel. |
| 23 January, 2019 |
Gideon Risky Stevano |
Error email hrd@pgc.co.id |
http://pgc.co.id:8880/, reset password email address hrd@pgc.co.id forward ke veronikasuciari@gmail.com. |
| 22 January, 2019 |
Novitayanti |
Tambah ukuran kertas |
Add LQ-300+ ukuran voucher dan ukuran kwitansi |
| 22 January, 2019 |
Indriyani Wijaya |
Error telepon |
Pindah telepon co ke 3 |
| 22 January, 2019 |
Magdalena Pulo |
Error program PT. WMS, MBS |
Followup ke P. Beny |
| 22 January, 2019 |
Indriyani Wijaya |
Error Ms. Excel |
Force shutdown ms. excel |
| 21 January, 2019 |
Khristianingrum Rambu Ngana |
Printer L1300 collection papper jam |
Bersihkan sisa kertas yang nyangkut di roll printer |
| 21 January, 2019 |
Departemen IT |
www.pgc.co.id blocked |
email ke support@dotcom.id untuk unblock ip publik internet WCS |
| 21 January, 2019 |
Mega Mutiarawati |
Error entry sewa |
Hapus entry sewa no sewa: SW-0004446 |
| 21 January, 2019 |
Emi Rensiana |
Tidak bisa scan Epson L360 |
Re-install driver, connect mapping ke rame-rame 192.168.0.25 |
| 21 January, 2019 |
Liana Cintia Wijaya |
Koneksikan printer |
Add new printer ke 192.168.0.14\Epson L210 |
| 18 January, 2019 |
Riesha Eka Prilia |
email collection.wcs@pgc.co.id error |
unblok ip blacklist untuk pop3 dan smtp. |
| 16 January, 2019 |
Anggitya Amarillys |
Unit L3A-559C.D error delete menu |
Edit - Save |
| 16 January, 2019 |
Mega Mutiarawati |
Edit di Entry SP |
Entry user - Mega - Entry SP - Edit enable |
| 16 January, 2019 |
Departemen IT |
Komputer multiple hang. |
Install ulang windows 7 32 bit. |
| 16 January, 2019 |
Yuli Eka Yanti |
Tidak bisa teamviewer ke Tang City |
Delete teamviewer, install Anydesk, setting always open dan password |
| 16 January, 2019 |
Veronica Natalia |
Error printer L1300 |
Reset printer, setting direct print. |
| 15 January, 2019 |
Nofianti Solika |
Error printer LQ-2180 |
Bongkar printer head. Clean up, re-roll pita printer. |
| 15 January, 2019 |
Novitayanti |
Error jenis kertas LX-300 |
Setting ukuran kertas untuk voucher. |
| 14 January, 2019 |
Khristianingrum Rambu Ngana |
Hapus Entry TTS PT. WRS |
Delete M/TRAN/18/12/0025, Delete M/TRAN/18/12/0026, Delete M/TRAN/18/12/0027 |
| 14 January, 2019 |
Mega Mutiarawati |
Mouse tidak respon |
Restart PC, pindah port USB |
| 14 January, 2019 |
Novitayanti |
Error M/TRAN/19/01/0008 |
Delete M/TRAN/19/01/0008 di entry TTS, delete TAN/19/01/0008 di PIMAS.DBF |
| 11 January, 2019 |
Rike Yulita |
Setting printer
|
Setting printer
Install driver DJ1000 di 192.168.0.85 |
| 11 January, 2019 |
Elly Ernawati |
Setting printer
|
Setting printer
Install driver DJ1000 di 192.168.0.85 |
| 11 January, 2019 |
Tika Ayu Wulandari |
Edit website E Poster Lomba Mewarnai bersama Pascola |
Edit index.php, acara_januari2019 dan view_event_lombamewarnai18jan2019.php |
| 11 January, 2019 |
Novitayanti |
Delete M/LLLL/19/01/0001 |
Edit FNTRAN1.DBF delete semua M/LLLL/19/01/0001 kecuali tanggal 2 Januari 2019 |
| 11 January, 2019 |
Novitayanti |
Delete M/TRAN/19/01/0020 |
Delete TTS M/TRAN/19/01/0020, edit PIMAS.DBF hapus TAN/19/01/0020 saldo tak terdeteksi |
| 10 January, 2019 |
Liana Cintia Wijaya |
Peneriksaan PC no inventaris: PGC/01CPU/1217/HR/001 |
PC mengalami kerusakan pada memori. |
| 10 January, 2019 |
Mega Mutiarawati |
Request penambahan PIN telepon
|
Edit Matrix KX-TDA , tambah pin: 521 *** dan limit pulsa 100.000 |
| 10 January, 2019 |
Anggitya Amarillys |
Request penambahan PIN telepon
|
Edit Matrix KX-TDA , tambah pin: 287 *** dan limit pulsa 100.000 |
| 10 January, 2019 |
Fransiska |
Error piutang L01-0862 |
Edit PIMAS.DBF SW-0003533-C011 biaya 5.800.000 menjadi 0,- |
| 10 January, 2019 |
Yuli Eka Yanti |
Aktivasi MS. Office 2016 |
Instal KMSPICO.exe |
| 10 January, 2019 |
Tika Ayu Wulandari |
Request pencopotan banner natal dan tahun baru 2019 |
edit INDEX.php |
| 10 January, 2019 |
Tika Ayu Wulandari |
Penambahan poster Haji dan Umroh serta poster Creative Fun Day |
Edit Index.php , Acara_Januari2019.php |
| 08 January, 2019 |
Dame Laura Simanjuntak |
Error entry booking unit |
Edit PJBOOK.DBF tanggal 31-12-2018 menjadi 22-12-2018 |
| 07 January, 2019 |
Dame Laura Simanjuntak |
Error entry kios |
Edit PJKIOS.DBF unit L03-000E menjadi Rp. 256.918.204,- |
| 04 January, 2019 |
Nofianti Solika |
Error Invoice PV/2019/01/0006 |
EDIT IVTRAN1.DBF untuk kode langganan dari P-0039 menjadi P-0177 dan PT.SARIMELATI KENCANA menjadi PT.SARIMELATI KENCANA TBK. |
| 04 January, 2019 |
Dame Laura Simanjuntak |
Error entry kios |
Edit PJKIOS.DBF unit L03-ABCD menjadi Rp. 471.484.270,- |
| 04 January, 2019 |
Liana Cintia Wijaya |
Pasang PC, Install office, setting jaringan, program dan data accounting |
|
| 04 January, 2019 |
Yuli Eka Yanti |
Setting printer
|
Install driver DJ1000 di 192.168.0.85 |
| 03 January, 2019 |
Dame Laura Simanjuntak |
Error harga unit L03-ABCD |
Edit PJKIOS.DBF Harga unit L03-ABCD menjadi RP471.484.270,- |
| 03 January, 2019 |
Dame Laura Simanjuntak |
Error tanggal Entry Booking Unit |
Edit PJBOOK.DBF tanggal unit LPG-0150 menjadi tanggal 21-12-2018 |
| 03 January, 2019 |
Novitayanti |
Error bukti pengeluaran bank |
Edit FNTRAN1.DBF no K/LLLL/19/01/0001 menjadi K/BCA4/19/01/0001 |
| 02 January, 2019 |
Departemen IT |
Pemeriksaan PC |
|
| 02 January, 2019 |
Novitayanti |
Error TTS |
Delete M/TRAN/18/12/0226 |
| 02 January, 2019 |
Novitayanti |
Error Setoran tak terdeteksi |
Delete PIMAS.DBF TAN/18/12/0226 |
| 02 January, 2019 |
Novitayanti |
Error setoran tak terdeteksi |
Delete PIMAS.DBF TAN/18/12/0229 Rp -60.746.336 |
| 02 January, 2019 |
Tika Ayu Wulandari |
Update event lomba mewarnai pgc.co.id |
Edit index.php, menu.php, acara_januari2019.php, view_acara_lombamewarnaijan2019.php |
| 02 January, 2019 |
Anggitya Amarillys |
Error L03-0759 Kios sudah diproses |
Edit PJKIOSDET.DBF delete nokios L03-0759 |
| 02 January, 2019 |
Departemen HRD & GA PT. WCS |
Request CCTV kedatangan Ibu Hani 27 dan 28 Desember 2018 |
Buka record CCTV, forward ke email githapurnamasarinotodiharjo@gmail.com |
| 02 January, 2019 |
Abdulloh Rozaq |
Hasil printout L1300 bergaris |
Maintenance printer: Ink flushing, head cleaning, dan nozzle check. |
| 02 January, 2019 |
Dame Laura Simanjuntak |
Entry kios L03-000E tidak bisa edit |
Edit PJKIOS.DBF Harga unit L03-000E menjadi RP256.918.204,- |
| 12 December, 2018 |
Eva Tri Handayani |
Pemeriksaan Mouse no inventaris: WCS/01MSE/1113/FK/069 |
|
| 12 December, 2018 |
Inri Nadine Carolin |
Pemeriksaan keyboard no inventaris: WCS/01KBD/0913/FA/069 |
|
| 11 December, 2018 |
Dame Laura Simanjuntak |
Error entry sewa program error variable 'BLN' is not found. |
Edit sewa.dbf, hapus variable bulan yang kosong. |
| 11 December, 2018 |
Fransiska |
Pengecekan printer LX-300 |
Setelah dilakukan pengecekan, printer mengalami kerusakan pada kabel LTP. |
| 11 December, 2018 |
Dame Laura Simanjuntak |
Error piutang |
Restore PIMAS.DBF |
| 10 December, 2018 |
Khristianingrum Rambu Ngana |
Error unit LGR-16VH
|
Delete TTS M/TRAN/18/11/0087 DP Unit. |
| 10 December, 2018 |
Khristianingrum Rambu Ngana |
Error unit L01-19VK
|
Delete TTS M/TRAN/18/11/0087 Angsuran ke 2. |
| 10 December, 2018 |
Yugous Nova S. |
Restore deleted files. |
Install get data back for ntfs. |
| 10 December, 2018 |
Indriyani Wijaya |
Printer L1300 warna merah tidak keluar. |
Maintenance printer warna merah. |
| 10 December, 2018 |
Anggitya Amarillys |
Program error invalid path or file name. |
Restart server. |
| 10 December, 2018 |
Rully Octaliany |
Tidak bisa konek ke server |
Restart server. |
| 10 December, 2018 |
Khristianingrum Rambu Ngana |
Error unit L01-19VK |
Edit pimas.dbf, rubah biaya untuk sw-001223-0001 menjadi 0 dan post dari 1 menjadi kosong. |
| 10 December, 2018 |
Khristianingrum Rambu Ngana |
Error unit LGR-16VH
|
Edit pimas.dbf, rubah biaya untuk sw-0001219-0001 menjadi 0 dan post dari 1 menjadi kosong. |
| 07 December, 2018 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/18/11/0060 |
Delete detail master |
| 07 December, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan PC dengan no inventaris: PGC/01CPU/1218/WCS/003 |
- |
| 07 December, 2018 |
Yuli Merlianti M. |
Error open file excel |
|
| 06 December, 2018 |
Tika Ayu Wulandari |
Edit website pgc.co.id event lomba mewarnai tema "berlibur" |
Edit index.php, acara_desember.php, view_acara_mewarnaiberlibur.php |
| 06 December, 2018 |
Khristianingrum Rambu Ngana |
Error print buku piutang |
Edit pemilik.dbf, edit no unit: L01-17VK pemilik burhan di unhide. |
| 06 December, 2018 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/18/11/0084 |
Delete detail master. |
| 05 December, 2018 |
Megawati Saumin |
Printer L11800 tidak keluar warna |
Maintenance printer L1800 milik Fiskal di dept. finance |
| 04 December, 2018 |
Rike Yulita |
Pemasangan PC setelah di service penggantian motherboard. |
- |
| 04 December, 2018 |
Magdalena Pulo |
Pengecekan mouse bluetooth. |
- |
| 04 December, 2018 |
Departemen IT |
hhhhhhhh |
vvvvvvv |
| 04 December, 2018 |
Ahmad Susanto |
Error printer |
Reset printer manual dengan tombol. |
| 03 December, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan inventaris baru mouse Logitech B-100 s/n: 1813HS007L39 |
|
| 03 December, 2018 |
Fransiska |
Komputer hang |
Force restart dari power button. |
| 03 December, 2018 |
Khristianingrum Rambu Ngana |
Epson L1300 papper jam |
- |
| 03 December, 2018 |
Rosriani Gea |
Layar monitor tidak menyala. |
Kencangkan kabel |
| 03 December, 2018 |
Anggitya Amarillys |
Error entry sewa |
Delete SW-0001227 unit L02-01VM |
| 03 December, 2018 |
Anggitya Amarillys |
Error entry booking fee |
Delete no. booking BK-0001216 no unit: L02-01VM |
| 03 December, 2018 |
Anggitya Amarillys |
Error mouse |
Pindah port USB mouse |
| 03 December, 2018 |
Dame Laura Simanjuntak |
Error entry sewa |
Delete unit L02-0641 |
| 01 December, 2018 |
Anggitya Amarillys |
Error entry booking fee |
Edit PJBOOK.DBF browse FOR NOMORSP="BK-0001235"
browse FOR NOMORSP="BK-0001226"
browse FOR NOMORSP="BK-0001247"
browse FOR NOMORSP="BK-0001230". Delete All. |
| 01 December, 2018 |
Anggitya Amarillys |
Error entry booking fee |
browse FOR NOMORSP="BK-0001213"
browse FOR NOMORSP="BK-0001212"
Delete record di PJBOOK.DBF |
| 30 November, 2018 |
Khristianingrum Rambu Ngana |
Printer L1300 error |
Papper jam |
| 30 November, 2018 |
Fenny |
Pemasangan printer L360 yang selesai di service, isi tinta original 4 warna, maintenance flushink ink. |
- |
| 30 November, 2018 |
Departemen IT |
Backup server fiskal PT. WCS |
Compress folder server IT-DRP fiskal ke .zip |
| 30 November, 2018 |
Tika Ayu Wulandari |
Update website pgc.co.id event bulan desember |
Edit index.php, menu.php, acara_desember.php, view_acara_desember.php |
| 29 November, 2018 |
Anggitya Amarillys |
Error entry booking fee BK-0001190 |
Delete entry booking fee |
| 29 November, 2018 |
Anggitya Amarillys |
Error cicilan unit LLG-05VM |
Rubah tanggal cicilan 23-11-2018 |
| 29 November, 2018 |
Anggitya Amarillys |
Error entry booking fee. |
Delete No. Booking BK-0001207, BK-0001208, BK-0001209 |
| 29 November, 2018 |
Fenny |
Setting notebook |
Mapping ke \\192.168.0.25\fiskal_data$, \\192.168.0.25\fiskal_pgc$, setting IP notebook dan mikrotik: 192.168.0.50, set queue di mikrotik. |
| 28 November, 2018 |
Magdalena Pulo |
Printer L360 tidak keluar warna biru, printer head bermasalah. |
Flushing, head cleaning, forward ke tempat service. |
| 28 November, 2018 |
Yuni Lianti |
Install aplikasi wcs update |
shortcut ke s:\\Program client wcs\developernew.exe |
| 27 November, 2018 |
Anggitya Amarillys |
Error booking fee BK-1004706 |
Delete booking fee |
| 27 November, 2018 |
Departemen IT |
Restore backup outlook Ibu Veronica. |
Copy ke folder FAHMI DATA WAHID (O): |
| 27 November, 2018 |
Yuli Eka Yanti |
Restore data dari wahid |
Copy ke accounting_wcs$ folder YULI. |
| 26 November, 2018 |
Yuli Eka Yanti |
Tidak bisa print ke 192.168.0.85 |
Re-config printer ke PC lia di 192.168.0.85 |
| 26 November, 2018 |
Tika Ayu Wulandari |
Update poster YAPMI Top Model Indonesia, Poster PGC Card dan Poster XXI,
dan untuk penggantinya poster Mini Zoo.
|
Edit index.php |
| 26 November, 2018 |
Indri Yohana L |
Error M/CASH/18/10/9276 Buku Piutang - TTS
|
Edit pimas.DBF, rubah M/CASH/18/10/9276 angsuran 2 di TTSDET.DBF menjadi ansuran 3 |
| 26 November, 2018 |
Indri Yohana L |
Error M/CASH/18/10/9276 Buku Piutang - Kwitansi
|
Edit pimas.DBF, rubah M/CASH/18/10/9276 angsuran 2 di KWITANSI.DBF menjadi ansuran 3 |
| 26 November, 2018 |
Novitayanti |
Error Entry TTS M/CASH/18/10/9276 |
Edit TTSDET.DBF, rubah M/CASH/18/10/9276 keterangan angsuran 2 menjadi ansuran 3 |
| 26 November, 2018 |
Megawati Saumin |
Pemeriksaan adaptor notebook Lenovo B475 |
|
| 26 November, 2018 |
Anggitya Amarillys |
Edit nama sales SW-0004260 |
Edit SEWA.DBF, rubah no sewa SW-0004260 salesmen= S00-0003 menjadi N/A (NOT AVAILABLE) |
| 23 November, 2018 |
Anggitya Amarillys |
Error unit L01-18VK PT. WRS |
Delete unit L01-18VK Entry Booking Fee |
| 23 November, 2018 |
Inri Nadine Carolin |
Error M/TRAN/18/11/0035 |
Delete detail - master |
| 22 November, 2018 |
Shienny Yunita Hasibuan |
Printer fiskal warna pudar |
Clean head, ink flushing. |
| 22 November, 2018 |
Fenny |
Isi printer L360 |
Refill ink, blue, black, yellow, magenta. flushing ink. |
| 22 November, 2018 |
Liana Cintia Wijaya |
Setting mapping |
Remapping untuk program MBS, WMS, Accounting Data. |
| 22 November, 2018 |
Yuni Lianti |
Request kolom keterangan pada print voucher |
followup ke pak benny. |
| 21 November, 2018 |
Rike Yulita |
Pemeriksaan PC no inventaris: WCS/01CPU/06010/FA/065 |
- |
| 21 November, 2018 |
Inri Nadine Carolin |
Delete M/KRED/18/11/0024 |
Hapus detail master. |
| 21 November, 2018 |
Liana Cintia Wijaya |
Penggantian PC |
Setting Network, Data, dsbnya |
| 21 November, 2018 |
Dame Laura Simanjuntak |
Saving auto recover info |
re-save file |
| 19 November, 2018 |
Liana Cintia Wijaya |
Pemeriksaan printer Deskjet 1000 |
Pemeriksaan catridge bermasalah |
| 19 November, 2018 |
Novitayanti |
Error M/TRAN/18/11/0123 |
Delete detail master. |
| 19 November, 2018 |
Indri Yohana L |
Error unit LPG-0151.A |
Ganti unit menjadi unit LPG-0151.B. Rubah database PIMAS.DBF, TTSDET.DBF, KWITANSI.DBF, PJBOOK.DBF, PITRAN1.DBF |
| 19 November, 2018 |
Khristianingrum Rambu Ngana |
Pemasangan printer L1300 |
- |
| 16 November, 2018 |
Rike Yulita |
Error PC |
Harddisk tidak terdeteksi. |
| 16 November, 2018 |
Khristianingrum Rambu Ngana |
Papper jam Epson L1300 |
Bersihkan printer head. |
| 15 November, 2018 |
Novitayanti |
Delete setoran tak terdeteksi |
Edit pimas.dbf, delete TAN/18/11/0106 tanggal 12-11-2018 Rp. 1.459.000 |
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan CPU |
- |
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan keyboard |
- |
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan keyboard |
- |
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan keyboard |
- |
| 14 November, 2018 |
Novitayanti |
Delete setoran tak terdeteksi. |
Edit pimas.dbf, delete TAN/18/11/0037 tanggal 6-11-2018 Rp. 7.500.000 |
| 14 November, 2018 |
Inri Nadine Carolin |
Error entry pendapatan lain-lain unit LGR-S022 |
Edit PEMILIK.DBF, input pemilik: W-0058 WILLY WINATA |
| 14 November, 2018 |
Anggitya Amarillys |
Error entry booking fee unit L3A-0683 |
Edit pjbook. customer A-0201 ALIONG ganti menjadi T-0065 TEDDY EDWIN JAYA |
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
- |
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
- |
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
- |
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
|
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
|
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
|
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
|
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
|
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
|
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
|
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
|
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
|
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
|
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
|
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
|
| 14 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan monitor |
- |
| 14 November, 2018 |
Inri Nadine Carolin |
Delete setoran tak terdeteksi unit L01-397C. |
Edit pimas.dbf, delete SW-0003777-C005 Rp - 1.450.000 |
| 14 November, 2018 |
Novitayanti |
Delete setoran tak terdeteksi |
Edit pimas.dbf, delete TAN/18/11/0077 tanggal 9-11-2018 Rp. 550.000 |
| 13 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan CPU |
- |
| 12 November, 2018 |
Tika Ayu Wulandari |
Revisi mini zoo website pgc.co.id
|
Edit index.php, acara_november.php, view_minizoo.php |
| 12 November, 2018 |
Tika Ayu Wulandari |
Tambah event indonesia model 2018 website pgc.co.id
|
Edit index.php, acara_november.php, view_acara_model.php |
| 12 November, 2018 |
Tri Yanto |
Update konten pgc card versi merah ke pgc card versi hijau |
Edit index.php |
| 12 November, 2018 |
Novitayanti |
Delete setoran tak terdeteksi |
Edit PIMAS.DBF, delete TAN/18/11/0068 Rp. -60,333,138,764 , delete TAN/18/11/0068 Rp 260,000 , delete TAN/18/11/0068 Rp 260,000 , delete TAN/18/11/0068 Rp 260,000 , |
| 12 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan CPU |
|
| 09 November, 2018 |
Tika Ayu Wulandari |
Update XXI PGC |
Edit index.php, acara_november.php, view_XXI.php |
| 09 November, 2018 |
Rully Octaliany |
CCTV Tanggal 5 November 2018 |
Buka record tanggal 5 november 2018. Screenshoot record. |
| 09 November, 2018 |
Indri Yohana L |
Double unit LGR-HOKA |
Delete SW-0002618-RA |
| 09 November, 2018 |
Tika Ayu Wulandari |
Update PGC Card |
Edit index.php, acara_november.php, view_pgccard.php |
| 09 November, 2018 |
Nofianti Solika |
Edit LGR-PIZZ |
Delete P-0339 menjadi P-0177 |
| 09 November, 2018 |
Yuli Merlianti M. |
Buka akses collection dan finance WCS |
Administrator - Entry user - Check no 2 dan 3 (tanpa add, edit, delete) |
| 09 November, 2018 |
Anggitya Amarillys |
Request delete SW-0004305 |
Entry Sewa delete SW-0004305 |
| 08 November, 2018 |
Tika Ayu Wulandari |
Update mini zoo caraval |
Edit index.php, acara_november.php, view_minizoo.php |
| 07 November, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan mesin fax |
- |
| 07 November, 2018 |
Tika Ayu Wulandari |
Update event akustik |
Edit index.php, acara_november.php, view_acara_akustik.php |
| 06 November, 2018 |
Indriani Rahmadansyah |
Error network card |
Penggantian Network Card 100/1000 Mbps |
| 06 November, 2018 |
Inri Nadine Carolin |
Edit AB-1007334 |
Hapus entry pendapatan lain-lain |
| 05 November, 2018 |
Indri Yohana L |
Edit nilai booking Rp. 0,- |
Edit sewa.DBF |
| 02 November, 2018 |
Anggitya Amarillys |
Hapus unit L03-19VM |
Penghapusan karena error entry booking fee. |
| 02 November, 2018 |
Megawati Saumin |
Printer Epson L210 bocor |
Service printer |
| 02 November, 2018 |
Anggitya Amarillys |
Penghapusan BLC-1004658, BLC-1004659, BLC-1004660, BLC-1004661 |
- |
| 01 November, 2018 |
Anggitya Amarillys |
Hapus unit L03-18VM |
Penghapusan karena error entry booking fee. |
| 31 October, 2018 |
Anggitya Amarillys |
Delete SW-0004283 |
Penghapusan karena double input. |
| 23 October, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan Mesin Fax |
- |
| 23 October, 2018 |
Megawati Saumin |
Pemeriksaan printer Epson L210 |
- |
| 22 October, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan HT dengan no inventaris: WCS/01HTR/0208/CS/001 |
- |
| 22 October, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan lampu darurat dengan no inventaris: WCS/01LMP/0908/FA/0005 |
- |
| 22 October, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan mesin fax dengan no inventaris: WCS/01FAX/0906/CS/006 |
- |
| 22 October, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan mesin fax dengan no inventaris: WCS/01FAX/0904/MT/001 |
- |
| 22 October, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan mesin fax dengan no
inventaris: WCS/01FAX/0813/FA/009 |
- |
| 22 October, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan mesin fax dengan no
inventaris: WCS/01FAX/1007/FA/007 |
- |
| 22 October, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan mouse dengan no inventaris: WCS/01MSE/0518/LG/089 |
|
| 22 October, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan mouse dengan no inventaris: WCS/01MSE/0413/FA/066 |
- |
| 22 October, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan mouse dengan no inventaris: WCS/01MSE/1206/FA/049 |
- |
| 22 October, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan pesawat telepon dengan no inventaris: WCS/01TLP/0904/CL/049 |
|
| 22 October, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan pesawat telepon dengan no inventaris: WCS/01TLP/0904/CL/014 |
- |
| 22 October, 2018 |
Indriyani Wijaya |
Microsoft office crash. |
Repair, downgrade dari Office 2016 ke Office 2010. |
| 22 October, 2018 |
Anggitya Amarillys |
Delete Entry Booking Fee.
|
Hapus BK-1004614, BK-1004618 |
| 19 October, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan CPU No inventaris: WCS/01CPU/0906/HR/045 |
- |
| 19 October, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan harddisk eksternal no inventaris: WCS/01HDE/0811/HR/015 |
- |
| 19 October, 2018 |
Dame Laura Simanjuntak |
CCTV tanggal 27/09/2018 |
Buka record CCTV analog tanggal 27/09/2018. |
| 19 October, 2018 |
Rully Octaliany |
CCTV Ibu Shenny 20 hari terakhir. |
Buka record cctv analog tanggal 1 - 18 Oktober 2018 |
| 18 October, 2018 |
Rully Octaliany |
Time Attendance System |
Installasi aplikasi Time Attendance System. |
| 18 October, 2018 |
Tika Ayu Wulandari |
Update konten website pgc.co.id |
Edit index.php, acara_oktober.php, create page view_rdiokt.php |
| 18 October, 2018 |
Novitayanti |
Hapus M/BSN4/18/10/0001 |
Edit FNTRAN1.DBF, hapus data semua M/BSN4/18/10/0001 kecuali tanggal 01-10-2018 |
| 18 October, 2018 |
Andry Cahaya |
Network connection off. |
Switch mati. Turn on switch. |
| 18 October, 2018 |
Novitayanti |
LQ-2180 offline |
Re-install LQ-2180 ke 192.168.0.139. Reconfig printer. |
| 17 October, 2018 |
Novitayanti |
Network connection off. |
Cek lan card tanda silang (x), cek jalur jaringan. RJ45 bermasalah. |
| 17 October, 2018 |
Anggitya Amarillys |
SW-0004228 double input. |
Buka SEWA.DBF, Hide record SW-0004228 L3A-0246 HENDRY AGUSTIADI. |
| 16 October, 2018 |
Fenny |
Screen save error |
Pindah direktory dari mapping \\rame-rame\fenny\outing ke My Picture. |
| 16 October, 2018 |
Indriyani Wijaya |
Microsoft Word has stopped working. |
APPCrash, repair microsoft office. Reinstall microsoft office 2016. Install KMSpico.exe. |
| 15 October, 2018 |
Khristianingrum Rambu Ngana |
Printer Epson L1300 Service Required |
Adjust1300.exe, open waste ink pad , reset counter. |
| 15 October, 2018 |
Anggitya Amarillys |
Error input entry sewa |
Edit SEWA.DBF, ganti Manager menjadi Y00-0001 YULI MERLIANTI, Ganti status kios : 1, listrik : 1, type kios : 1 |
| 15 October, 2018 |
Novitayanti |
L110 tidak bisa printing. |
Maintenance printer, Ink flushing. Test printing. |
| 15 October, 2018 |
Yugous Nova S. |
Koneksikan ke printer L1800 |
Konek ke \\192.168.6.25\ Epson L1800. Install driver. |
| 15 October, 2018 |
Fenny |
Tidak bisa attach djponline.pajak.go.id |
Re login 794865741016000. Re attach file XLS dan PDF. |
| 15 October, 2018 |
Departemen HRD & GA PT. WCS |
Install printer L210 dan L1300 |
Ganti IP 192.168.0.120 menjadi 192.168.0.55, reconfigure semua user ke 192.168.0.55. Install driver dan test printing. |
| 15 October, 2018 |
Anggitya Amarillys |
Buka akses print SP sewa |
Edit entry user, enable: finance - print sp sewa |
| 15 October, 2018 |
Septi Erawati Kristini |
Print PDF bergaris |
Maintenance printer, ink flushing dan head cleaning. |
| 12 October, 2018 |
Ahmad Susanto |
Microsoft Office 2016 expired |
Install KMSPICO. Aktivasi microsoft windows 2016. |
| 12 October, 2018 |
Departemen HRD & GA PT. WCS |
Komputer woro bunyi buzzer |
Pemeriksaan awal motherboard rusak. |
| 11 October, 2018 |
Khristianingrum Rambu Ngana |
Tidak bisa download attachment Yahoo mail. |
Buka mikrotik, queue 192.168.0.41 dibesarkan menjadi 1M |
| 11 October, 2018 |
Dany Aji Nagara |
Tidak bisa print (Request via Whatsapp) |
- |
| 11 October, 2018 |
Departemen Fiskal PT. PGC |
Pina (Request via Whatsapp), tidak bisa masuk ke Server WCS |
Recrimping RJ45, remapping ke 192.168.0.25\program_pgc$ |
| 11 October, 2018 |
Gideon Risky Stevano |
Tidak bisa masuk ke server fiskal WCS (Request via Whatsapp) |
Delete mapping 192.168.1.98, remapping ke 192.168.0.25\program_pgc$ |
| 11 October, 2018 |
Yugous Nova S. |
Tidak bisa printing. |
Pending |
| 11 October, 2018 |
Fransiska |
Komputer tidak mau menyala |
Pengecekan jalur listrik oleh enginering. |
| 11 October, 2018 |
Inri Nadine Carolin |
M/TRAN/18/10/0040 nominal tidak balance. |
Edit pimas.DBF, kredit dirubah menjadi 0. Input ulang unit L01-397C |
| 11 October, 2018 |
Novitayanti |
M/KRED/18/09/0012 tanggal denda salah. |
Edit TTSMAS.DBF BROWSE FOR NOTRAN="M/KRED/18/09/0012" rubah tanggal denda 03/09/2019 menjadi 03/09/2018 |
| 10 October, 2018 |
Inri Nadine Carolin |
Printer LX-300+ ii Offline |
Reconnect ke \\192.168.0.61. Konfigurasi ulang printer LX-300+ ii |
| 10 October, 2018 |
Abdulloh Rozaq |
Install printer Epson L1300 |
Reconnect dan konfigurasi ulang ke \\192.168.6.26\Epson L1300 |
| 10 October, 2018 |
Veronica Natalia |
Install printer Epson L1300 |
Reconnect dan konfigurasi ulang ke \\192.168.6.26\Epson L1300. Test printing.
|
| 10 October, 2018 |
F. Aditya |
Install printer Epson L1300 |
Reconnect dan konfigurasi ulang ke \\192.168.6.26\Epson L1300. Test printing.
|
| 10 October, 2018 |
Restu Kurnia Hermawan |
Install printer Epson L1300 |
Reconnect dan konfigurasi ulang ke \\192.168.6.26\Epson L1300. Test printing.
|
| 10 October, 2018 |
Dany Aji Nagara |
Install printer Epson L1300 |
Reconnect dan konfigurasi ulang ke \\192.168.6.26\Epson L1300. Test printing. |
| 10 October, 2018 |
Departemen IT |
Server CCTV tidak bisa menyala. |
Pengecekan menggunakan power supply tester, tidak ada daya yang keluar. Kerusakan pada power supply. |
| 10 October, 2018 |
Megawati Saumin |
Tidak bisa print |
Restart server 192.168.0.139, reconnect dan rekonfigure printer Epson L1800. Tes printing. |
| 09 October, 2018 |
Rully Octaliany |
Akses share folder |
Share ke \\192.168.0.14\Outing |
| 09 October, 2018 |
Benny Taslim |
Update developer.exe |
Replace developer.exe dengan developernew.exe untuk update problem entry booking fee double input unit. |
| 09 October, 2018 |
Benny Taslim |
Tidak bisa akses server fiskal |
Remapping ke \\192.168.0.25\program_pgc$ |
| 08 October, 2018 |
Veronica Natalia |
Install printer L360 |
Koneksikan ke 192.168.6.26, install driver windows XP Epson L360. Test printing.
|
| 08 October, 2018 |
Tika Ayu Wulandari |
Update website pgc.co.id konten akustik. |
Edit index.php, edit acara_oktober.php, edit view_acara_akustik.php |
| 08 October, 2018 |
Departemen IT |
CCTV Finance down. |
Jalur listrik ke CCTV finance bermasalah. Followup ke GA untuk di teruskan ke enginering. |
| 08 October, 2018 |
Tika Ayu Wulandari |
Update website pgc.co.id event mobile legends |
Edit index.php, acara_oktober.php, view_acara_mobilelegends.php |
| 08 October, 2018 |
Yugous Nova S. |
Install printer Epson L360 dan HP Laserjet 1006 |
Koneksikan ke 192.168.6.25 dan 192.168.6.26. Install printer driver. Test print. |
| 08 October, 2018 |
Susanty |
Tidak bisa print ke L210 Ibu Mega |
Direct printing USB ke Epson L210 |
| 08 October, 2018 |
Indri Yohana L |
Double input unit L03-0942 |
Delete entry booking fee |
| 08 October, 2018 |
Inri Nadine Carolin |
Akses share folder |
Share ke \\192.168.0.14\Outing |
| 04 October, 2018 |
Riesha Eka Prilia |
Pak goldmen di PC Riesha tidak bisa save Ms. Excel. |
Repair Ms. Excell 2007 |
| 04 October, 2018 |
Departemen IT |
Penambahan akses Pak Goldmen |
Akses vega ditambahkan di folder ica collection |
| 04 October, 2018 |
Indri Yohana L |
Jaringan putus-putus. |
Recramping RJ45 |
| 04 October, 2018 |
Indri Yohana L |
Hapus Entry Booking Fee PT. WCS |
Delete unit L01-017D |
| 04 October, 2018 |
Veronica Natalia |
Cek printer Epson L1300 |
Printer status "Service Required", harus direset, dibawa ke tempat service. |
| 04 October, 2018 |
Dany Aji Nagara |
Install printer L360 |
Koneksikan ke 192.168.6.26, install driver windows 7 Epson L360. Test printing.
|
| 04 October, 2018 |
Abdulloh Rozaq |
Install printer L360 |
Koneksikan ke 192.168.6.26, install driver windows 7 Epson L360. Test printing.
|
| 03 October, 2018 |
Inri Nadine Carolin |
Entry TTS M/TTIP/18/10/0001 nominal 863.332 tidak sesuai dengan saldo tak terdeteksi. |
Edit TTSMAS.DBF, rubah debit menjadi 5,133,333,- |
| 03 October, 2018 |
Inri Nadine Carolin |
Print saldo tak terdeteksi M/TTIP/18/10/0001 nominal 5,133,333 masih ada. |
Edit PIMAS.DBF, hide M/TTIP/18/10/0001 nominal 5,133,333 |
| 03 October, 2018 |
Departemen IT |
WIFI PT Andyka offline |
Unplug dan plug kembali adapter. Cek status connected / disconnected di aplikasi unifi. |
| 03 October, 2018 |
Tengku Rizarul Rizky |
Pak Danang tidak bisa print. |
Restart print server. Reconnect printer. |
| 02 October, 2018 |
Nofianti Solika |
Tidak bisa masuk ke fin_share |
Network unplugged. RJ45 dikencangkan karena kendur. |
| 02 October, 2018 |
Tika Ayu Wulandari |
Update website pgc.co.id event oktober 2018 |
Edit konten di index.php, acara_oktober.php dan create halaman baru view_acara_oktober.php |
| 02 October, 2018 |
Inri Nadine Carolin |
Printer Epson LQ-300II+ offline |
Restart komputer, reconnect ke 192.168.0.61. Konfigurasi ulang printer. |
| 02 October, 2018 |
Septi Erawati Kristini |
Tidak bisa print PDF |
File terlalu besar >300MB, setting printer untuk direct printing. Disable spooling. |
| 01 October, 2018 |
Departemen IT |
Telepon indosat bermasalah |
Forward ke FWT. FWT port 1 dan 4 bermasalah. Untuk nomor xxx750 dan xxx760 dipindah ke port 2 dan 3 FWT.
|
| 01 October, 2018 |
Tika Ayu Wulandari |
Update website pgc.co.id |
Edit konten di index.php, menu.php, acara_oktober.php dan create halaman baru view_acara_lowkerokt2018.php |
| 28 September, 2018 |
Fransiska |
M/CASH/18/10/0001 salah input. |
Delete detail - master di Entry TTS PT. WRS |
| 27 September, 2018 |
Inri Nadine Carolin |
Setting printer LQ-300+ |
Pasang cover printer, setting ukutan voucher/kwitansi/faktur ke 192.168.0.61 |
| 27 September, 2018 |
Eva Tri Handayani |
Printer L360 tidak keluar warna. |
Maintenance printer: Ink flushing, head cleaning. |
| 27 September, 2018 |
Novitayanti |
Hapus Entry jurnal voucher M/BSN4/18/09/0001 kecuali tanggal 3-9-2018 |
Edit Fntran1.DBF hapus M/BSN4/18/09/0001 tanggal / / dan tanggal 4-9-2018 |
| 27 September, 2018 |
Departemen IT |
Seluruh jaringan down |
Cek jaringan dari IT ke Finance, Cek jaringan dari IT ke HRD, Cek jaringan dari HRD ke Admin Marketing, Cek jaringan dari IT ke Collection, Cek jaringan dari Collection ke Accounting. Permasalahan ada di Admin Marketing yaitu BROADCAST dari CCTV IP Admin Marketing. |
| 24 September, 2018 |
Tika Ayu Wulandari |
Tambah konten website pgc.co.id event twitkustik |
Edit index.php, acara_september.php dan create page view_acara_rdisept.php
|
| 24 September, 2018 |
Tika Ayu Wulandari |
Tambah konten website pgc.co.id event lomba mewarnai KFC |
Edit index.php, acara_september.php dan create page view_acara_lombawarnakfc.php
|
| 21 September, 2018 |
Yugous Nova S. |
Install printer L1300, HP Laserjet 1006, HP Deskjet 1020 |
Koneksikan ke 192.168.6.25, install driver untuk printer L1300, HP Laserjet 1006, dan HP Deskjet 1020 |
| 21 September, 2018 |
Inri Nadine Carolin |
Setting printer TTS untuk module print TTS |
Add ukuran FAKTUR di printer server ukuran 21,3cm x 18,6cm. |
| 13 September, 2018 |
Megawati Saumin |
Hasil print out kuning semua. |
Maintenance printer L210, Ink flushing dan head cleaning serta manual head cleaning. |
| 13 September, 2018 |
Fenny |
Jurnal tidak balance |
- |
| 13 September, 2018 |
Mega Mutiarawati |
Transfer semua data dari PC ke External HDD. |
- |
| 13 September, 2018 |
Fransiska |
Delete Entry Pendapatan lain-lain |
Remove AB-1007089 Detail - Master. |
| 12 September, 2018 |
Tika Ayu Wulandari |
Revisi karena ada kesalahan poster website pgc.co.id untuk event donor darah. |
edit index.php, view_acara_donorsep.php dan acara_september.php |
| 12 September, 2018 |
Indri Yohana L |
Unit LLG-121C SW-0003875, salah salesman. |
Edit database SEWA.DBF. ganti kolom salesman W00-0002 WAHYU PRANOTO menjadi N00-0003 N/A (NOT AVAILABLE). |
| 12 September, 2018 |
Khristianingrum Rambu Ngana |
Delete TTS M/TRAN/18/08/0034 |
Delete no faktur SW-0001120-0001 Dan SW-0001120-C001 di Entry TTS PT. WRS |
| 10 September, 2018 |
Indriyani Wijaya |
Warna printer Epson L1300 tidak keluar. |
Maintenance printer, Ink flushing dan head cleaning. |
| 10 September, 2018 |
Dame Laura Simanjuntak |
Error unit L03-406C |
Edit SEWA.DBF, delete SW-0004139 |
| 10 September, 2018 |
Fenny |
Komputer emi tidak bisa terhubung ke jaringan. |
RJ45 kendur. re-plug RJ45 ke LAN Card. |
| 10 September, 2018 |
Dame Laura Simanjuntak |
Error unit L3A-545C |
Edit SEWA.DBF, delete SW-0004141 |
| 10 September, 2018 |
Yuli Eka Yanti |
Error file .PDF |
Ganti open with default ke Nuance PDF Converter |
| 10 September, 2018 |
Tika Ayu Wulandari |
Request update website pgc.co.id untuk e-poster Tahun Baru Islam 1440 Hijriyah. |
Edit Index.php, upload thnbaruislam.JPG ke hosting pgc.co.id:21 |
| 10 September, 2018 |
Yuli Eka Yanti |
File xlsx error/corrupt. |
Save dari xlsx versi 2016 Ms Office 2016 menjadi versi xls 2003 agar compatible di Ms Office 2007. |
| 10 September, 2018 |
Tika Ayu Wulandari |
Update website pgc.co.id untuk event donor darah dan zona haji/umrah. |
edit index.php, view_zonahaji.php, view_acara_donorsep.php dan acara_september.php
|
| 07 September, 2018 |
Fransiska |
Error unit L3A-0165 SP-2202451-C056 |
Edit PIMAS.DBF, Kolom bayar rubah menjadi Rp. 13,737,000 |
| 07 September, 2018 |
Fransiska |
Error unit L3A-0165 SP-2202451-C057
|
Edit PIMAS.DBF, Kolom bayar rubah menjadi Rp. 0,- |
| 06 September, 2018 |
Nofianti Solika |
Error unit LPG-0152 pada Print rekapitulasi kwitansi |
Edit database kwitansi.DBF untuk M/TTIP/18/08/0032 rubah unit LPG-0152.A menjadi LPG-0152. |
| 06 September, 2018 |
Tika Ayu Wulandari |
Update website www.pgc.co.id event Bang Ijal |
Edit index.php, acara_september.php, buat halaman baru view_acara_bangijal.php |
| 06 September, 2018 |
Tika Ayu Wulandari |
Revisi website pgc.co.id untuk event lomba mewarnai & fashion show sporty |
Edit lombasporty.jpg to lombasporty.jpeg, edit index.php, acara_september.php, dan view_acara_lombasporty.php |
| 05 September, 2018 |
Nofianti Solika |
Unit LPG-0152 Error di Print buku piutang, Entry TTS, Entry Invoice. |
Edit PIMAS.DBF rubah SW-0004109-0001, SW-0004109-C001, SW-0004109-C002 nomor kios dari LPG-0152.A menjadi LPG-0152 |
| 05 September, 2018 |
Andry Cahaya |
Internet lambat |
Ganti chrome menjadi firefox, tambah queue unlimited di mikrotik untuk ip 192.168.0.161 |
| 05 September, 2018 |
Dame Laura Simanjuntak |
Unit L02-19VM.C dirubah menjadi L02-19VM |
Edit SEWA.DBF, PIMAS.DBF, TTSDET.DBF, KWITANSI.DBF, PJBOOK.DBF, PJKIOS.DBF, PJKIOSDET.DBF, PEMILIK.DBF ganti NOKIOS L02-19VM.C dirubah menjadi L02-19VM pada SW-0004096. |
| 05 September, 2018 |
Dame Laura Simanjuntak |
Perubahan Entry Sewa unit LMZ-607C.A menjadi LMZ-607C |
Edit database, Untuk SW-0003213 dan BK-1003575 perubahan unit LMZ-607C.A menjadi LMZ-607C pada database SEWA.DBF(nomorsp), PIMAS.DBF(nomorsp), TTSDET.DBF(nofaktur), KWITANSI.DBF(nofaktur), PJBOOK.DBF(nomorsp), PJKIOS.DBF(nokios), PJKIOSDET.DBF(nokios), PEMILIK.DBF(nokios). |
| 05 September, 2018 |
Nofianti Solika |
Error unit LPG-0151 pada Print rekapitulasi kwitansi |
Edit database kwitansi.DBF untuk M/TTIP/18/08/0031 rubah unit LPG-0151.A menjadi LPG-0151. |
| 04 September, 2018 |
Tri Yanto |
Revisi event bulan september |
Upload acaraseptember.jpeg ke hosting pgc.co.id\image |
| 04 September, 2018 |
Indri Yohana L |
Salah input Entry Booking Fee |
Delete BK-1004511, BK-1004512, BK-1004513, BK-1004514, BK-1004515, BK-1004516, BK-1004517. |
| 04 September, 2018 |
Departemen Enginering PT. PGC |
Request CCTV Ibu Veronica tanggal 23/08/2018 |
Buka record CCTV tanggal 23/08/2018 jam 10.08 |
| 04 September, 2018 |
Nofianti Solika |
Error program WCS (invalid path or file name) |
Copy program wcs dari server ke local, buka shortcut baru untuk developer.bat menjadi wcs.bat |
| 04 September, 2018 |
Nofianti Solika |
Unit LPG-0151 Error di Print buku piutang, Entry TTS, Entry Invoice. |
Edit PIMAS.DBF rubah SW-0004108-0001, SW-0004108-C001, SW-0004108-C002 nomor kios dari LPG-0151.A menjadi LPG-0151 |
| 03 September, 2018 |
Dany Aji Nagara |
Error printer Epson L1300 |
Maintenance printer - Ink flushing, Head cleaning. |
| 03 September, 2018 |
Inri Nadine Carolin |
Mouse tidak berfungsi. |
Pindah port USB |
| 03 September, 2018 |
Tika Ayu Wulandari |
Request hapus slide Asian Games 2018, dan upload e-poster lomba mewarnai |
edit index.php, acara_september.php, buat halaman view_acara_lombasport.php |
| 31 August, 2018 |
Nofianti Solika |
Edit Entry TTS M/CASH/18/08/0234 |
Delete detail, Ganti unit L02-0481 menjadi L02-0481.G
|
| 31 August, 2018 |
Nofianti Solika |
Edit Entry TTS M/CASH/18/08/0235 |
Delete detail, Ganti unit L02-0481 menjadi L03-0650.E
|
| 31 August, 2018 |
Nofianti Solika |
Tidak bisa edit Entry pendapatan lain-lain. |
Buka akses EDIT untuk Entry pendapatan lain-lain. |
| 31 August, 2018 |
Novitayanti |
Tidak bisa edit pada module Entry TTS |
Buka akses EDIT untuk Entry TTS. |
| 31 August, 2018 |
Inri Nadine Carolin |
Tidak bisa edit pada module Entry TTS |
Buka akses EDIT untuk Entry TTS |
| 31 August, 2018 |
Rully Octaliany |
Tidak bisa masuk ke jaringan |
Kabel bermasalah. Reconnect RJ45 ke LAN Card. |
| 31 August, 2018 |
Fransiska |
Salah input M/CASH/18/08/0024 program PT. WRS |
M/CASH/18/08/0024 delete detail dan master. |
| 31 August, 2018 |
Indri Yohana L |
Request akses untuk program WCS dan WRS atas nama user: ANGGIA |
Add user baru di program WCS dan WRS. untuk module disamakan dengan user FELICIA. |
| 31 August, 2018 |
Hani Fransisca |
Tidak bisa printing |
Koneksikan ke WIFI-BOD, Install driver Epson L1800 192.168.0.139 |
| 31 August, 2018 |
Yugous Nova S. |
Error printer HP Laser Jet 1006 |
Open printer tray, re-print. |
| 30 August, 2018 |
Khristianingrum Rambu Ngana |
Komputer tidak menyala. |
Jaringan listrik rusak, forward ke enginering. |
| 30 August, 2018 |
Nofianti Solika |
Error M/CASH/18/08/0235 pada print TTS |
Edit TTSMAS.DBF, tambah NOTTS: T-68086 |
| 30 August, 2018 |
Nofianti Solika |
Error M/CASH/18/08/0234 pada print TTS |
Edit TTSMAS.DBF, tambah NOTTS: T-68089 |
| 29 August, 2018 |
Dany Aji Nagara |
Request cctv pulang tanggal 9 Agustus 2018 |
Buka record CCTV analog. |
| 29 August, 2018 |
Fenny |
Pemeriksaan UPS Server ICA CT682B no inventaris: WCS/01UPS/0611/FK/016 |
Servis di KMJS |
| 29 August, 2018 |
Fenny |
Pemeriksaan UPS ex. Ibu Lily merk: APC RS500 no inventaris: WCS/01UPS/0213/FK/016 |
Servis di KMJS |
| 28 August, 2018 |
Novitayanti |
Error TAN/18/08/0178 |
Edit FTRAN1.DBF, delete TAN/18/08/0178 nominal 35.835.272 |
| 28 August, 2018 |
Yuli Merlianti M. |
Tidak bisa masuk ke server. |
Memberikan akses atas nama Yuli Merlianti ke 192.168.0.99\mkt$ |
| 28 August, 2018 |
Tika Ayu Wulandari |
Update website pgc.co.id |
edit index.php, buat halaman baru view_acara_ayamsemara.php, buat halaman baru acara_september.php |
| 27 August, 2018 |
Dany Aji Nagara |
Tinta printer tidak berwarna |
Maintenance printer L1300, ink flushing, head cleaning. |
| 27 August, 2018 |
Abdulloh Rozaq |
Tidak bisa internet |
Restart switch. |
| 23 August, 2018 |
Indri Yohana L |
Closing unit |
Pemberian akses (password) closing |
| 23 August, 2018 |
Hani Fransisca |
Setting WIFI |
Koneksikan ke WCS-BOD |
| 23 August, 2018 |
Hani Fransisca |
Setting printer L1800 |
Koneksikan ke 192.168.0.139, install driver epson L1800 |
| 23 August, 2018 |
Yuli Eka Yanti |
Tidak bisa konek ke WIFI |
Restart modem WCS-BOD, re-connect ke WIFi. |
| 23 August, 2018 |
Novitayanti |
Error K/MDR /18/08/0001 |
Edit FNTRAN1.DBF , browse for notran="K/MDR /18/08/0001". Delete kecuali tanggal 07/08/2018 |
| 21 August, 2018 |
Novitayanti |
Error M/TTIP/18/08/0015 |
Delete detail - master |
| 21 August, 2018 |
Novitayanti |
Error TAN/18/07/0110 |
Lihat di print saldo tak terdeteksi, edit S:\data\PIMAS.DBF. No TAN/18/07/0110 bayar: 0 post:0 |
| 21 August, 2018 |
Tika Ayu Wulandari |
Update website pgc.co.id |
edit index.php, upload banner idul adha 2018 |
| 21 August, 2018 |
Ika Ruktiani |
Tidak bisa internet |
ganti ip menjadi 192.168.0.49, setting IP DNS, dan mikrotik queue menjadi 512K |
| 21 August, 2018 |
Andry Cahaya |
Membuat PDF file |
Install nuance pdf converter. |
| 20 August, 2018 |
Indri Yohana L |
Kesalahan tanggal LLG-0173 |
Edit PJSP.DBF , SW-1000493-PB tanggal 02/02/2017 |
| 20 August, 2018 |
Tika Ayu Wulandari |
Update event akustik |
edit index.php, view_acara_akustik.php |
| 20 August, 2018 |
Inri Nadine Carolin |
Nominal Add master entry TTS L3A-207A Rp -300.000,- |
Edit pimas.DBF, rubah SW-0003490-C001 kolom bayar Rp. 0,- , update monitor piutang dagang L3A-207A |
| 20 August, 2018 |
Wahita Agni Safitri |
Cek battery laptop (pribadi) |
Indikator battery selalu nyala, error hardware. Saran untuk dibawa ke service center karena harus dibongkar. |
| 20 August, 2018 |
Inri Nadine Carolin |
Entry TTS unit L3A-0189 M/TTIP/18/08/0019 Jumlah dan sisa error (bukan 3.200.000) |
Edit TTSMAS.DBF dan TTSDET.DBF, debit dan kredit 1.600.000 |
| 20 August, 2018 |
Indriyani Wijaya |
Hasil printer L1300 tidak jeals. |
Maintenance 192.168.0.168. Printing Preference - Maintenance - Power ink flushing, head cleaning, nozzle check dan print head aligment. |
| 20 August, 2018 |
Dame Laura Simanjuntak |
Entry SP Total Rp (tidak balance) |
Edit SEWA.DBF, rubah total 15.732.000 menjadi 14.732.000, angsuran 2 menjadi 4.830.000 |
| 19 August, 2018 |
Indri Yohana L |
Kesalahan tanggal LLG-0170 |
Edit PJSP.DBF , SW-1000492-PB tanggal 02/02/2017 |
| 16 August, 2018 |
Novitayanti |
Buka akses print rekapitulasi kwitansi |
Edit entry user - buka akses print rekapitulasi kwitansi user VITA |
| 16 August, 2018 |
Septi Erawati Kristini |
Printer off |
Cek kelistrikan. Konektor listrik bermasalah. Ganti port listrik. |
| 16 August, 2018 |
Susanty |
Unable connect to 192.168.0.99 |
re-mapping 192.168.0.99\wcs$ |
| 16 August, 2018 |
Tri Yanto |
Update website zona perlengkapan haji dan umroh |
edit index.php, add new page view_zona_haji.php |
| 16 August, 2018 |
Departemen IT |
Backup Server Fiskal |
- |
| 16 August, 2018 |
Indri Yohana L |
Error jaringan |
Kabel kendur, reconnect RJ45 ke LanCard. |
| 15 August, 2018 |
Fenny |
Monitor emi tidak menyala |
Cek konektor VGA ke monitor, mengencangkan konektor. |
| 15 August, 2018 |
Tika Ayu Wulandari |
Tambah banner 17 Agustus |
edit index.php |
| 15 August, 2018 |
Tri Yanto |
Revisi event Agustus |
Edit index.php, view_event_agustus.php |
| 14 August, 2018 |
Departemen Promotion PT. PGC |
Update website www.pgc.co.id |
rubah index.php, view_acara_akustik.php |
| 14 August, 2018 |
Fenny |
PDF converter. |
Install Nuanse PDF Converter |
| 14 August, 2018 |
Inri Nadine Carolin |
Error unit L3A-519C menjadi L3A-519C.A |
Edit Pimas.DBF SW-0004060-C001 s/d C006 di enable, edit-save entry sewa. |
| 13 August, 2018 |
Yugous Nova S. |
Setting printer HP 1006 |
Koneksikan ke 192.168.6.25 printer HP 1006, install driver dan test print. |
| 13 August, 2018 |
Restu Kurnia Hermawan |
Setting printer HP 1006 |
Koneksikan ke 192.168.6.25 printer HP 1006, install driver dan test print. |
| 13 August, 2018 |
Dany Aji Nagara |
Setting printer HP 1006 sebagai host |
Install driver dan test print lalu setting share printer. |
| 13 August, 2018 |
Abdulloh Rozaq |
Tidak bisa print ke L1300 |
Restart 192.168.6.25, re-configure printer L1300 |
| 13 August, 2018 |
Indriyani Wijaya |
Buka akses program |
Entry user - Check print buku piutang collection. |
| 10 August, 2018 |
Mayasari Verlina Rentandatu |
CCTV Pak Ardy |
Buka record tanggal 1 Agustus 2018 |
| 10 August, 2018 |
Indri Yohana L |
Ganti sales entry sewa |
Rubah database sewa.dbf SW-0003900 sales purwo menjadi yuli melianti |
| 10 August, 2018 |
Abdulloh Rozaq |
Setting printer HP 1006 |
Koneksikan ke 192.168.6.25 printer HP 1006, install driver dan test print. |
| 10 August, 2018 |
Veronica Natalia |
Setting printer HP 1006 |
Koneksikan ke 192.168.6.25 printer HP 1006, install driver dan test print. |
| 09 August, 2018 |
Mayasari Verlina Rentandatu |
CCTV Ibu Woro
|
Buka record tanggal 1 Agustus 2018 |
| 08 August, 2018 |
Eva Tri Handayani |
Pemangan memori 1GB |
Upgrade dari 512Mb menjadi 1GB PC6400 |
| 08 August, 2018 |
Mayasari Verlina Rentandatu |
CCTV Ibu Veronica |
Buka record tanggal 19 dan 26 Juli 2018 |
| 07 August, 2018 |
Khristianingrum Rambu Ngana |
Buka record CCTV tanggal 6/8/2018 (pulang) |
- |
| 07 August, 2018 |
Indri Yohana L |
Error unit L3A-568C |
Edit pimas.dbf, ttsdet.dbf, dan kwitansi.dbf unit kdpt= V-0019 |
| 07 August, 2018 |
Ahmad Susanto |
Error warna printer L1300 |
Tinta habis, flushing ink, head printer cleaning. |
| 07 August, 2018 |
Riesha Eka Prilia |
Jaringan bermasalah (X) network icon |
Ganti kabel LAN. |
| 06 August, 2018 |
Novitayanti |
Delete M/TRAN/18/07/0267 |
- |
| 06 August, 2018 |
Mayasari Verlina Rentandatu |
CCTV veronica 19 Juli (datang) dan 26 Juli (pulang) |
- |
| 06 August, 2018 |
Dame Laura Simanjuntak |
Request password untuk closing WRS |
Forward ke Pak Benny. |
| 03 August, 2018 |
Megawati Saumin |
Printer L210 error |
Flush ink |
| 02 August, 2018 |
Felicia Diana Sari |
Tidak bisa buka .PDF / file PDF |
Install Nuance PDF Converter Pro. |
| 02 August, 2018 |
Departemen Enginering PT. PGC |
Absensi kepulangan ibu vero tanggal 26 tidak ada.
|
Buka record CCTV tanggal 26 (kepulangan) |
| 02 August, 2018 |
I Putu Ike Puspitasari Dewi |
Tidak bisa print ke L1800 |
Re-configure printer, update driver. |
| 02 August, 2018 |
Ika Ruktiani |
Filter user matrix by pin |
Matrix - Summary report - Extension Summary (Bulan Juni) |
| 02 August, 2018 |
Emi Rensiana |
Error mapping |
Server offline. Turn ON |
| 02 August, 2018 |
Eva Tri Handayani |
Printer L360 tinta color tidak keluar |
Refill tinta magenta, blue, yellow. Maintenance printer - Ink flushing. |
| 02 August, 2018 |
Mayasari Verlina Rentandatu |
Printer Epson L1300 stuck |
Setting printer jangan direct printing tapi spooling printing. |
| 02 August, 2018 |
Ahmad Susanto |
Record CCTV Donny (supir) |
Open database cctv tanggal 28/07/2018, kirim ke email ahmad.jiunk@gmail.com |
| 02 August, 2018 |
Novitayanti |
Jaringan putus nyambung |
Pengecekan dari sisi mikrotik, ganti ip dan set rules firewall dan queues menjadi 512K dan PENGECUALIAN. |
| 02 August, 2018 |
Ahmad Susanto |
Printer L1300 warna tidak keluar |
Maintenance printer, ink flushing |
| 01 August, 2018 |
Felicia Diana Sari |
Error cannot locate the microsoft visual foxpro support library |
Install Ms Foxpro 6.0 dan 9.0 |
| 31 July, 2018 |
Felicia Diana Sari |
Pemasangan power supply di PC |
Pemasangan power supply di PC, penarikan notebook sementara untuk dikembalikan ke dept. GA. |
| 31 July, 2018 |
Departemen Enginering PT. PGC |
Absensi kedatangan ibu vero tanggal 19 tidak ada. |
Buka record CCTV tanggal 19 (kedatangan) |
| 30 July, 2018 |
Putri Safitri Yuninda |
tes dr putri |
tdk bs ptinting |
| 30 July, 2018 |
Indri Yohana L |
Request CCTV pulang tanggal 29 Juni 2018 |
Record tidak bisa dibuka karena autodelete. Data terakhir tanggal 9 Juli 2018 |
| 30 July, 2018 |
Departemen IT |
WIFI WCS-BOD offline |
Setelah dilakukan pengecekan, adaptor mengalami kerusakan. Sementara di replace dengan adaptor ex. CCTV IP DLINK |
| 30 July, 2018 |
Ika Ruktiani |
Setting printer di laptop |
Koneksikan ke 192.168.0.55, install printer L210 x86, install printer L1300 x86 |
| 30 July, 2018 |
Ika Ruktiani |
Printout record telepon bulan Juni. |
Matrix billing system - Summery Record - Print by user (Periode 01 Juni s/d 30 Juni). Save PDF, sent to email ga.ptwcs@gmail.com |
| 30 July, 2018 |
Eva Tri Handayani |
Koneksi ke server down. |
Temporary server down. Turn on server. |
| 30 July, 2018 |
Novitayanti |
Pemasangan printer L110 setelah selesai di service di Vision Lt.3 PGC |
Status OK |
| 29 July, 2018 |
Indri Yohana L |
Perubahan sales di entry sewa PT. WCS |
Edit database s:\data\sewa.dbf browse for nomorsp="SW-0003447" rubah P00-0003 PURWO WIDODO menjadi S00-0003 SEPTI ERAWATI KRISTINI |
| 27 July, 2018 |
Ahmad Susanto |
Error extensi 127, 163, 124, 166, 208, dan 120. |
Perubahan extensi telepon PT. WCS
Setting KX-TDA - Extesion Setting - Rubah 175 jadi 127, 119 jadi 163, 172 jadi 124, 176 jadi 166, 134 jadi 208, 173 jadi 120. |
| 26 July, 2018 |
Rosriani Gea |
Resize JPG |
- |
| 26 July, 2018 |
Indriyani Wijaya |
Buka internet access |
Set mikrotik - ip - firewall - pengecualian. |
| 26 July, 2018 |
Felicia Diana Sari |
PC suka mati sendiri |
Ganti power supply yang rusak |
| 26 July, 2018 |
Departemen Fiskal PT. WCS |
Install server fiskal PT. WCS |
Konfigurasi ulang, setting share data, restore backup. |
| 26 July, 2018 |
Departemen IT |
Backup data departemen fiskal PT. WCS dan PT. PGC |
Backup di Lokal server dan di External drive untuk disaster recovery plan. |
| 25 July, 2018 |
Departemen IT |
CCTV Collection error |
- |
| 25 July, 2018 |
Novitayanti |
Printer L110 (WCS/01PRT/0313/FA/047) error |
Reset ink level dan flush ink tidak bisa, servis ke lt 3 |
| 24 July, 2018 |
Dame Laura Simanjuntak |
Share scan file |
mapping ke \\192.168.0.99\hrd-mkt$ |
| 24 July, 2018 |
Septi Erawati Kristini |
Share scan file |
mapping ke \\192.168.0.99\hrd-mkt$ |
| 24 July, 2018 |
Rully Octaliany |
Install ulang pc |
Install Operating system, offlice, drivers, dll. |
| 24 July, 2018 |
Veronica Natalia |
Request CCTV Pulang |
Buka record tanggal 20/7/2018 dan diemail ke HRD |
| 24 July, 2018 |
Departemen Fiskal PT. WCS |
Backup 24/07/2018 |
.RAR di 2018\Juli |
| 24 July, 2018 |
Fenny |
Jaringan ke server error |
Server backup auto shutdown. Turn ON |
| 24 July, 2018 |
Departemen Promotion PT. PGC |
Update website event akustik dan update info |
edit index.php, update.php, dan view_event_akustik.php |
| 23 July, 2018 |
Rully Octaliany |
Pemasangan power supply baru |
|
| 23 July, 2018 |
Shienny Yunita Hasibuan |
Printer share ke fiskal error |
Re-share printer ke 192.168.0.82 |
| 23 July, 2018 |
Novitayanti |
Delete K/BSN4/18.07.0001 |
Delete data di ftran1.dbf kecuali tanggal 2/7/2018 |
| 23 July, 2018 |
Yuli Eka Yanti |
File PDF error tidak mau print |
Ganti aplikasi foxit reader menjadi nuance PDF Pro. |
| 23 July, 2018 |
Departemen IT |
Jaringan down |
Matikan semua router, tes satu persatu dari jarak yang terdekat untuk mencari sumber masalah. Masalah ada di Collection broadcast data. |
| 23 July, 2018 |
Rully Octaliany |
Share scan file |
mapping ke \\192.168.0.99\hrd-mkt$ |
| 20 July, 2018 |
Emi Rensiana |
Komputer tidak mau hidup |
Memori rusak. Pergantian memori baru |
| 20 July, 2018 |
Seno Pudjiadi |
Notebook layar bergaris lalu blank |
LCD dead pixed. Tidak ada sparepart. |
| 19 July, 2018 |
Rully Octaliany |
Setting notebook untuk dipakai sementara. |
- |
| 19 July, 2018 |
Emi Rensiana |
Error monitor |
Kabel kendur |
| 19 July, 2018 |
Hani Fransisca |
Setting printer Epson L1800 |
- |
| 19 July, 2018 |
Susanty |
Setting printer L210 ke Ibu Mega |
- |
| 19 July, 2018 |
Veronica Natalia |
Iphone tidak bisa koneksi data. |
koneksikan ke WIFI WCS |
| 19 July, 2018 |
Indriyani Wijaya |
Jaringan ke server bermasalah (Lemot). |
Ganti LAN Card |
| 19 July, 2018 |
Novitayanti |
Ganti pendapatan lain-lain |
Unit AB-1006798 delete detail-master |
| 18 July, 2018 |
Rully Octaliany |
Microsoft office activation error |
install KMSPICO |
| 18 July, 2018 |
Benny Taslim |
Error data Collection dan Finance |
Restore backup PITRAN1.DBF bulan april |
| 18 July, 2018 |
Eva Tri Handayani |
Pemeriksaan PC |
|
| 18 July, 2018 |
Rully Octaliany |
PC suka mati sendiri |
OS bermasalah, install ulang. |
| 17 July, 2018 |
Yuli Eka Yanti |
Tidak bisa print ke 192.168.0.14 |
Setting spooling |
| 17 July, 2018 |
Novitayanti |
Edit SW-0003977-C001. |
Rubah nominal -500.000 menjadi 250.000 |
| 17 July, 2018 |
Novitayanti |
Edit M/KRED/18/07/0020 |
Detail master nominal menjadi 250.000 dan sisa 0 |
| 17 July, 2018 |
Fransiska |
Delete M/TRAN/18/07/0093 |
Detail-Master |
| 17 July, 2018 |
Benny Taslim |
Closing password error |
- |
| 16 July, 2018 |
Rike Yulita |
Tidak bisa print ke 192.168.0.14 |
Sementara di setting ke Dion PGC (192.168.0.24) |
| 16 July, 2018 |
Hani Fransisca |
Tidak bisa masuk jaringan |
Set WIFI koneksikan ke WCS-BOD |
| 16 July, 2018 |
Indri Yohana L |
Mapping S:\wcs$ hilang |
re-mapping ke 192.168.0.99 S:\wcs$ |
| 16 July, 2018 |
Rully Octaliany |
PC Hang |
Power kurang dari 3.3v, ganti power supply |
| 13 July, 2018 |
Indri Yohana L |
Unit DP dan cicilan error |
Followup ke Pak Benny. |
| 13 July, 2018 |
Departemen Promotion PT. PGC |
Edit website pgc.co.id |
- |
| 13 July, 2018 |
Departemen IT |
Buka akses program WRS |
- |
| 13 July, 2018 |
Mayasari Verlina Rentandatu |
Request CCTV Ibu Hani |
Sent to email. |
| 12 July, 2018 |
Shienny Yunita Hasibuan |
Telepon error |
Ganti telepon speaker |
| 12 July, 2018 |
Novitayanti |
Error unit LGR-MCD1 |
- |
| 12 July, 2018 |
Departemen IT |
Server CCTV IP WCS Error |
Dialihkan ke 192.168.0.14, konfigurasi ulang |
| 12 July, 2018 |
Fransiska |
Error piutang L3A-553C |
Edit nominal Rp. 500.000,,- |
| 12 July, 2018 |
Departemen Promotion PT. PGC |
Error pc shifa |
HDD Cable kendur |
| 12 July, 2018 |
Rully Octaliany |
Install ulang pc |
|
| 12 July, 2018 |
Dame Laura Simanjuntak |
Error closing unit |
Password salah |
| 11 July, 2018 |
Diyah Susilowati |
Error printer L1300 |
Setting direct printer / tanpa spooling. |
| 11 July, 2018 |
Sony Kusumo |
Tablet tidak bisa join ke WIFI |
Re-add WIFI WCS-BOD |
| 11 July, 2018 |
Mayasari Verlina Rentandatu |
Error mapping ke 192.168.0.99 |
re-mapping |
| 10 July, 2018 |
Yuli Eka Yanti |
Error printing ke 192.168.0.14 |
Re-add printer |
| 10 July, 2018 |
Septi Erawati Kristini |
Request CCTV kepulangan tanggal 9 Juli 2018 |
- |
| 10 July, 2018 |
Felicia Diana Sari |
Request CCTV kepulangan tanggal 9 Juli 2018 |
- |
| 10 July, 2018 |
Benny Taslim |
Update developer.exe |
- |
| 10 July, 2018 |
Fransiska |
Error monitor |
Replace menjadi WCS/01MNR/0207/CL/014 |
| 09 July, 2018 |
Indri Yohana L |
Jaringan error, Kabel terputus |
- |
| 09 July, 2018 |
Rosriani Gea |
Install e-faktur |
- |
| 09 July, 2018 |
Mayasari Verlina Rentandatu |
Request hak akses server dan folder |
- |
| 09 July, 2018 |
Novitayanti |
Edit M/TRAN/18/06/0230 |
- |
| 09 July, 2018 |
Novitayanti |
Edit M/TRAN/18/06/0222 |
- |
| 09 July, 2018 |
Novitayanti |
Edit M/TRAN/18/06/0231 |
- |
| 09 July, 2018 |
Mayasari Verlina Rentandatu |
Request CCTV Ibu Hani |
- |
| 09 July, 2018 |
Fransiska |
Error M/TRAN/18/06/0230, M/TRAN/18/06/0231, M/TRAN/18/06/0222 |
- |
| 09 July, 2018 |
Liana Cintia Wijaya |
Excel error |
Downgrade ke Office 2007 |
| 05 July, 2018 |
Veronica Natalia |
Error mapping server |
Re-map menggunakan program .bat |
| 02 July, 2018 |
Yuli Eka Yanti |
Error Teamviewer |
- |
| 29 June, 2018 |
Fenny |
Pemeriksaan mouse WCS/01MSE/0610/FK/065 |
Mouse rusak (klik kiri) |
| 29 June, 2018 |
Shienny Yunita Hasibuan |
Pemeriksaan hardware telepon analog no inventaris: WCS/01TLP/0904/FA/019 |
|
| 28 June, 2018 |
Mayasari Verlina Rentandatu |
Request CCTV Liana Cintia Wijaya tanggal 11 Juni 2018 |
- |
| 28 June, 2018 |
Mayasari Verlina Rentandatu |
Request CCTV Seno tanggal 6 Juni 2018 |
Record CCTV telah terhapus dari sistem. |
| 28 June, 2018 |
Megawati Saumin |
Tutorial merge save pdf |
Klik kanan - Print PDF as one |
| 28 June, 2018 |
Mayasari Verlina Rentandatu |
Cek CCTV kedatangan Bu Hani 28/06/2018 |
- |
| 28 June, 2018 |
Ika Ruktiani |
Error Office 2013 tidak bisa save |
Upgrade ke office 2016 |
| 28 June, 2018 |
Fransiska |
Delete M/TRAN/18/06/0202 |
Delete detail-master |
| 26 June, 2018 |
Fransiska |
Request delete M/TRAN/18/06/0130 |
- |
| 26 June, 2018 |
Fransiska |
Request edit nominal M/TRAN/18/06/0053 |
Rubah Rp 411.814 menjadi Rp 411.614 |
| 26 June, 2018 |
Departemen Promotion PT. PGC |
Update website www.pgc.co.id update terus. |
edit index.php, update.php |
| 26 June, 2018 |
Mayasari Verlina Rentandatu |
Request CCTV Emi Rensiana tanggal 18 Juni 2018 |
- |
| 25 June, 2018 |
Fina Ismayanti |
Remove sinarmas dan 7 eleven di big tenant. |
edit index.php, update.php |
| 25 June, 2018 |
Fransiska |
Request delete M/TRAN/18/06/0158 |
- |
| 25 June, 2018 |
Fransiska |
Request delete M/TTIP/18/06/0023 |
- |
| 25 June, 2018 |
Mayasari Verlina Rentandatu |
Request CCTV Yuli Ekayanti tanggal 13 Juni 2018 |
- |
| 22 June, 2018 |
Fransiska |
SW-0003823 nominal tidak tepat. |
rubah jumlah booking menjadi Rp. 0,- |
| 22 June, 2018 |
Departemen Promotion PT. PGC |
Update website www.pgc.co.id event akustik |
edit index.php, acara.php, view_eventakustik.php |
| 22 June, 2018 |
Departemen Promotion PT. PGC |
Update website www.pgc.co.id event Asian Games |
edit index.php, acara.php, view_asiangames.php |
| 21 June, 2018 |
Felicia Diana Sari |
Tanggal PC error |
ganti battery CMOS |
| 21 June, 2018 |
Felicia Diana Sari |
Entry sewa unit L02-0649 print out jadwal minus. |
Rubah booking fee Rp 12.478.400 menjadi Rp 0 |
| 21 June, 2018 |
Felicia Diana Sari |
Entry sewa unit L02-0900 print out jadwal minus. |
Rubah booking fee Rp 11.425.150 menjadi Rp 0 |
| 21 June, 2018 |
Fransiska |
Delete M/TRAN/18/06/0087 |
Delete detail-master |
| 21 June, 2018 |
Fransiska |
SW-0003866 nominal tidak tepat. |
Rubah jumlah booking menjadi Rp. 0,- |
| 20 June, 2018 |
Mayasari Verlina Rentandatu |
Screenshot CCTV Kedatangan tanggal 20/06/2018 |
- |
| 20 June, 2018 |
Mayasari Verlina Rentandatu |
Screenshot CCTV Kedatangan Ibu Hani tanggal 21/06/2018 |
- |
| 25 May, 2018 |
Rike Yulita |
Tidak bisa print HP J1000 |
Cover printer closed. |
| 24 May, 2018 |
Rully Octaliany |
Layar monitor tidak mau menyala |
Cable kendur. |
| 21 May, 2018 |
Megawati Saumin |
Pemeriksaan external harddisk. |
|
| 21 May, 2018 |
Departemen IT |
Pengecekan barang: AI/01MNR/0613/PY/008 |
- |
| 21 May, 2018 |
Felicia Diana Sari |
PC suka mati sendiri. |
|
| 18 May, 2018 |
Rully Octaliany |
PC tidak mau hidup |
Ganti powersupply dari PC IT untuk sementara |
| 16 May, 2018 |
Veronica Natalia |
WIFI error |
koneksikan ke WCS-TES(Sementara) |
| 15 May, 2018 |
Rully Octaliany |
Request CCTV Ibu Veronica |
|
| 15 May, 2018 |
Departemen Fiskal PT. PGC |
Konfigurasi PC user staff Fiskal PGC |
Remapping ke \\192.168.0.25
\\192.168.0.25\fiskal_data$
\\192.168.0.25\fiskal_program$
\\192.168.0.25\espt$
\\192.168.0.25\program_pgc$ |
| 15 May, 2018 |
Departemen Promotion PT. PGC |
update website www.pgc.co.id untuk event banner selamat berpuasa. |
update index.php, acara.php |
| 15 May, 2018 |
Septi Erawati Kristini |
Printer error |
Kabel power tidak terkoneksi dengan baik. |
| 15 May, 2018 |
Fenny |
Update espt 2.0 ke espt 2.1 |
|
| 15 May, 2018 |
Lili Nurlaela |
Update espt 2.0 ke espt 2.1 |
- |
| 15 May, 2018 |
Eva Tri Handayani |
Update espt 2.0 ke espt 2.1 |
- |
| 15 May, 2018 |
Departemen Fiskal PT. PGC |
Error Print buku piutang to excel |
Forward ke pak benny. |
| 15 May, 2018 |
Dany Aji Nagara |
Pemeriksaan mouse baru |
|
| 15 May, 2018 |
Departemen HRD & GA PT. WCS |
Pemeriksaan inventaris baru mouse: WCS/01MSE/0518/LG/089 |
|
| 14 May, 2018 |
Departemen Promotion PT. PGC |
Update website www.pgc.co.id event akustikan dan pemenenang pgc card |
update index.php, acara.php |
| 14 May, 2018 |
Fenny |
Server down / Mati total. |
Disaster Recovery Plan |
| 14 May, 2018 |
Emi Rensiana |
Remapping ke \\192.168.0.25 |
\\192.168.0.25\fiskal_data$
\\192.168.0.25\fiskal_program$
\\192.168.0.25\espt$
\\192.168.0.25\program_pgc$ |
| 14 May, 2018 |
Eva Tri Handayani |
Remapping ke \\192.168.0.25 |
\\192.168.0.25\fiskal_data$
\\192.168.0.25\fiskal_program$
\\192.168.0.25\espt$
\\192.168.0.25\program_pgc$ |
| 14 May, 2018 |
Lili Nurlaela |
Remapping ke \\192.168.0.25 |
\\192.168.0.25\fiskal_data$
\\192.168.0.25\fiskal_program$
\\192.168.0.25\espt$
\\192.168.0.25\program_pgc$ |
| 14 May, 2018 |
Fenny |
Remapping ke \\192.168.0.25 |
\\192.168.0.25\fiskal_data$
\\192.168.0.25\fiskal_program$
\\192.168.0.25\espt$
\\192.168.0.25\program_pgc$ |
| 14 May, 2018 |
Riesha Eka Prilia |
Printer L1300 tidak nyata |
Maintenance printer, Head cleaning. |
| 14 May, 2018 |
Departemen Fiskal PT. PGC |
Konfigurasi PC user Pina. |
Remapping ke \\192.168.0.25
\\192.168.0.25\fiskal_data$
\\192.168.0.25\fiskal_program$
\\192.168.0.25\espt$
\\192.168.0.25\program_pgc$ |
| 11 May, 2018 |
Novitayanti |
Delete M/BCA4/18/05/0001 |
kecuali tanggal 02-05-2018 |
| 11 May, 2018 |
Indri Yohana L |
Request CCTV pulang tanggal 25/4/2018 |
Screenshoot di folder mei 2018 192.168.0.174 |
| 11 May, 2018 |
Rully Octaliany |
Pemeriksaan PC No Inventaris: WCS/01CPU/0416/HR/075 |
|
| 11 May, 2018 |
Dany Aji Nagara |
Pemeriksaan mouse no inventaris: WCS/01MSE/0913/068 |
|
| 09 May, 2018 |
Departemen Promotion PT. PGC |
Update website www.pgc.co.id. |
update index.php, acara.php, add halaman baru: promoevent.php |
| 09 May, 2018 |
Yuli Eka Yanti |
buka program rike |
add mapping ke acc_rike$ 192.168.0.99 |
| 09 May, 2018 |
Emi Rensiana |
Monitor tidak menyala |
Kabel/konektor kendur. |
| 09 May, 2018 |
Ahmad Susanto |
Office 2016 license expired |
Install KMSPICO dan aktifasi. |
| 09 May, 2018 |
Rully Octaliany |
Request CCTV pak Rozaq tangal 18 April 2018 |
File sudah automatis terhapus |
| 08 May, 2018 |
Indri Yohana L |
Install program marketing Pak Theo |
mapping ke \\192.168.0.99\sales$ username: marketing password: - |
| 08 May, 2018 |
Seno Pudjiadi |
Pengecekan notebook dan pemasangan notebook |
Memori error. |
| 08 May, 2018 |
Tengku Rizarul Rizky |
Pemeriksaan printer HP Deskjet 1000 |
- |
| 08 May, 2018 |
Tengku Rizarul Rizky |
Pembuatan direktory GA-TENGKU di HRD dan user akses di server PT. WCS |
- |
| 07 May, 2018 |
Ahmad Susanto |
Pemeriksaan mouse baru Logitech B100 S/N: 1749HS0788C8 |
|
| 04 May, 2018 |
Veronica Natalia |
Tidak bisa buka ext *.RAR |
Install winrar |
| 04 May, 2018 |
Veronica Natalia |
Request install Adobe acrobat |
- |
| 04 May, 2018 |
Veronica Natalia |
Notebook turn off sendiri |
Setting power di control panel |
| 04 May, 2018 |
Ahmad Susanto |
Pemeriksaan mouse baru Logitech B100 S/N: 179HS0787R8 |
|
| 03 May, 2018 |
Shienny Yunita Hasibuan |
Tidak bisa telepon ke 08041080808 |
Rubah leading number di pabx |
| 03 May, 2018 |
Yuni Lianti |
Pemeriksaan mouse no inventaris: WCS/01MSE/0413/FA/066 |
|
| 03 May, 2018 |
Nofianti Solika |
Pemeriksaan mouse no inventaris: WCS/01MSE/1206/FA/049 |
|
| 02 May, 2018 |
Fransiska |
Edit TTS unit L3A-0712
|
Monitor piutang dagang - Update |
| 02 May, 2018 |
Fransiska |
Edit TTS unit L3A-0715 |
Monitor piutang dagang - Update |
| 02 May, 2018 |
Rike Yulita |
Jaringan offline, tidak bisa internet. |
konektor bermasalah, re-crimping RJ45 |
| 02 May, 2018 |
Yugous Nova S. |
Pemeriksaan inventaris PT. Pakar No Inventaris: PKGT/NOTB.ACERASP4750G2412G64/VI/II/002/LEGL.WHD |
- |
| 30 April, 2018 |
Khristianingrum Rambu Ngana |
Delete no.mutasi M/TRAN/18/04/0096 |
|
| 30 April, 2018 |
Rike Yulita |
Printing dokumen excel tidak sesuai preview. |
Kecilkan margin kertas. |
| 30 April, 2018 |
Riesha Eka Prilia |
Perhitungan dendan M/TRAN/18/03/0160 nomorsp= AB-1006457 tidak keluar. |
cek pimas.dbf ganti unit AB-1006457 LPG-0135 menjadi LPG-0135.C |
| 30 April, 2018 |
Lili Nurlaela |
Scan flashdisk drive. |
No threat found. |
| 30 April, 2018 |
Fransiska |
Delete M/TRAN/18/04/0203 |
Delete detail dan master M/TRAN/18/04/0203 |
| 30 April, 2018 |
Yuni Lianti |
Komputer (PC) tidak bisa menyala |
UPS battery habis karena tidak ter-charge, Kabel power tercabut. |
| 30 April, 2018 |
Fransiska |
Edit NOTRAN="M/TRAN/18/04/0197" |
Perubahan tanggal TTS, Jatuh Tempo, Tanggal denda dari 30/04/2018 menjadi 27/04/2018 |
| 26 April, 2018 |
Khristianingrum Rambu Ngana |
Delete no.mutasi M/TRAN/18/04/0095 |
|
| 12 April, 2018 |
Felicia Diana Sari |
Pemeriksaan printer HP PSC 1410 All-in-One |
- |
| 09 April, 2018 |
Rike Yulita |
Setting printer ke 192.168.0.14 Epson L210 |
|
| 20 March, 2018 |
Indriyani Wijaya |
Printer Epson L1300 rusak tidak bisa menarik kertas dan kertas tergulung/lecek. |
- |
| 19 March, 2018 |
Khristianingrum Rambu Ngana |
Tidak bisa masuk windows |
Error user / add new user di control panel |
| 19 March, 2018 |
Ahmad Susanto |
Pemeriksaan pemeriksaan inventaris: WCS/01CPU/1006/FA/036 |
- |
| 16 March, 2018 |
Yuli Merlianti M. |
Printer kertas error |
- |
| 16 March, 2018 |
Yuli Eka Yanti |
Error jurnal harian |
Followup ke Pak Benny |
| 15 March, 2018 |
Fenny |
Transfer data laporan kekayaan bapak Wahyu D. |
burning ke CD |
| 15 March, 2018 |
Shienny Yunita Hasibuan |
Tidak bisa login WIFI |
Koneksikan ke PGC BOD |
| 15 March, 2018 |
Ahmad Susanto |
PC suka off sendiri. |
Pengecekan hardware |
| 15 March, 2018 |
Indri Yohana L |
Pemasangan komputer setelah diinstall ulang. |
- |
| 15 March, 2018 |
Fransiska |
Remove SW-0003490-C001 Rp -300.000 unit L3A-207A |
- |
| 14 March, 2018 |
Indriyani Wijaya |
Error printer L1300 |
Reset printer waste ink pad. |
| 14 March, 2018 |
Yuli Merlianti M. |
Tidak bisa print excel ke PDF. |
setting pdf printer |
| 14 March, 2018 |
Dame Laura Simanjuntak |
Tidak bisa print excel ke PDF. |
Setting PDF printer |
| 13 March, 2018 |
Septi Erawati Kristini |
Whatsapp web |
Open browser, scan barcode |
| 13 March, 2018 |
Indri Yohana L |
PC tidak mau menyala |
Pemeriksaan hardware: diagnosa, salah satu hardware onboard di motherboard rusak. disable hardware yang tidak dipakai di bios. install OS. |
| 12 March, 2018 |
Novita Sari |
Tidak bisa mapping server. |
Re-login ke 192.168.0.99 |
| 12 March, 2018 |
Yuni Lianti |
Tidak bisa print ke L110 dari excel. |
Out of memory. Close all active excel |
| 12 March, 2018 |
Septi Erawati Kristini |
Printer error |
Maintenance printer. |
| 12 March, 2018 |
Ahmad Susanto |
Pemeriksaan PC suka mati sendiri. |
Diagnosa: kerusaan pada power supply |
| 12 March, 2018 |
Novitayanti |
Delete entry jurnal voucher |
- |
| 09 March, 2018 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/18/02/0076 |
- |
| 09 March, 2018 |
Veronica Natalia |
Tidak bisa print L1300 |
- |
| 09 March, 2018 |
Yuli Eka Yanti |
Mutasi desember tidak balance. |
Forward ke Pak Benny |
| 09 March, 2018 |
Nofianti Solika |
Print server 192.168.0.136 offline |
Restart PC |
| 09 March, 2018 |
Yuli Eka Yanti |
Tidak bisa printing ke 192.168.0.14 |
Restart PC |
| 08 March, 2018 |
Novitayanti |
Tidak bisa terhubung ke jaringan. |
RJ45 di switch kendur. |
| 08 March, 2018 |
Tengku Rizarul Rizky |
Tidak bisa print di jaringan |
Ganti user guest menjadi General Affair. |
| 08 March, 2018 |
Indri Yohana L |
Tidak bisa masuk server. |
Jaringan dari IT-HRD-Admin marketing off karena RJ45 di ruang HRD tercabut. |
| 07 March, 2018 |
Inri Nadine Carolin |
PC tidak mau menyala |
Penggantian power supply, penggantian memory, diagnosa akhir adalah motherboard rusak. akan di oper ke KMJS untuk pengecekan lebih lanjut. |
| 07 March, 2018 |
Nofianti Solika |
Update setelah di revisi pak benny unit: L01-0762 print buku piutang |
- |
| 07 March, 2018 |
Liana Cintia Wijaya |
Update setelah di revisi pak benny unit: L01-0290 Print Jurnal Harian |
- |
| 07 March, 2018 |
Benny Taslim |
Tidak bisa masuk server/mapping |
Restart komputer, re-login ke 192.168.0.99\wcs$ |
| 07 March, 2018 |
Yuli Eka Yanti |
Posting data ke GL |
- |
| 07 March, 2018 |
Riesha Eka Prilia |
Error piutang TTS unit L03-0798 a/n: SAHARA NASTALIA |
Duplikasi nomor mutasi ansuran. Remove no mutasi M/SWIT/13/05/0003 di TTSMAS.DBF dan TTSDET.DBF |
| 07 March, 2018 |
Dame Laura Simanjuntak |
Printer Epson L1300 hasil print out tidak bagus. |
Maintenance printer. |
| 07 March, 2018 |
Elly Ernawati |
Tidak bisa proses awal tahun |
Followup ke Pak Benny |
| 06 March, 2018 |
Fransiska |
Request hapus piutang unit L01-0726. |
Hapus SW-0002988-C006 di PIMAS.DBF |
| 06 March, 2018 |
Fransiska |
Request hapus piutang unit L3A-009A |
Hapus SW-0002179-0001 di PIMAS.DBF |
| 05 March, 2018 |
Novita Sari |
Paper jam di Epson L1300 |
- |
| 01 March, 2018 |
Indri Yohana L |
Entry sewa, Print Buku Piutang, Unit L3A-1025 request perubahan nama N-0112 NATHANAEL menjadi L-0090 LINDAWATY KURNIAWAN. |
Edit SEWA.DBF, PEMILIK.DBF, unit L3A-1025 N-0112 NATHANAEL menjadi L-0090 LINDAWATY KURNIAWAN. |
| 01 March, 2018 |
Fransiska |
M/TRAN/18/02/0217 request rubah nama customer. |
Edit TTSDET.DBF N-0112 menjadi L-0090 LINDAWATY KURNIAWAN. |
| 01 March, 2018 |
Indri Yohana L |
M/TRAN/18/01/0132 request rubah nama customer. |
Edit TTSDET.DBF N-0112 menjadi L-0090 LINDAWATY KURNIAWAN. |
| 01 March, 2018 |
Fransiska |
Edit find piutang unit L3A-1025 |
Edit PIMAS.DBF SW-00357-C001, SW-00357-C002, SW-00357-C003, SW-00357-C004, SW-00357-C005, SW-00357-C006, N-0112 menjadi L-0090 LINDAWATY KURNIAWAN |
| 01 March, 2018 |
Ahmad Susanto |
Pengecekan PC Marketing, error boot device. |
Kabel HDD IDE tercabut dari socket. |
| 01 March, 2018 |
Diyah Susilowati |
Epson L1300 tidak bisa printing |
Network ip 192.168.0.144 not connected. |
| 01 March, 2018 |
Emi Rensiana |
Tidak bisa masuk gmail |
Chrome out of date. up date chrome terbaru. |
| 28 February, 2018 |
Indri Yohana L |
Edit tanggal jatuh tempo L3A-0620 SP-0000813 |
Edit Entry SP, Edit PIMAS.DBF |
| 28 February, 2018 |
Indri Yohana L |
Edit Nama Sales unit LLG-0151 |
Edit PIMAS.DBF nama sales: M00-0002 MARADONA |
| 28 February, 2018 |
Indri Yohana L |
Edit nama customer unit L3A-1012 |
Edit booking fee PJBOOK.DBF nama customer N-0048 NANI dan print buku piutang di PEMILIK.DBF N-0048 NANI. |
| 28 February, 2018 |
Indri Yohana L |
Edit nama customer unit L3A-1015 |
Edit booking fee PJBOOK.DBF nama customer N-0048 NANI dan print buku piutang di PEMILIK.DBF N-0048 NANI. |
| 28 February, 2018 |
Ahmad Susanto |
Copy CD ke Flashdisk |
- |
| 28 February, 2018 |
Emi Rensiana |
Tidak bisa buka gmail |
Perbesar bandwidth management untuk ip 192.168.0.81. |
| 28 February, 2018 |
Departemen Fiskal PT. PGC |
(Ibu Pina) Data fiskal hilang. |
Restore backup tanggal 24/02/2018 data fiskal_data$ folder desty\2017\Laporan Keuangan\Bukti Potong Inv Rutin 2017 All.xls |
| 28 February, 2018 |
Eva Tri Handayani |
Printer epson L360 warna tidak nyata setelah di isi. |
Maintenance printer: flushing ink, head clean. |
| 28 February, 2018 |
Shienny Yunita Hasibuan |
Info by whatsapp: Tidak bisa print |
Printer Epson L360 fiskal "printer is offline", restart pc dan printer. |
| 27 February, 2018 |
Lili Nurlaela |
Install eSPT 1770 SS |
- |
| 27 February, 2018 |
Yuli Eka Yanti |
Data di accounting_data$ tidak sync |
Re-mapping di pc lia \\192.168.0.99\accounting_data$ |
| 27 February, 2018 |
Rully Octaliany |
View CCTV Ibu Veronica senin 26/02/2018 |
- |
| 26 February, 2018 |
Ahmad Susanto |
Tidak bisa telpon ke lokal |
Infokan pakai 021 |
| 26 February, 2018 |
Rosriani Gea |
Tidak bisa print |
- |
| 26 February, 2018 |
Fenny |
Tidak bisa terhubung ke database ESPT |
- |
| 26 February, 2018 |
Lili Nurlaela |
Install eSPT 1770 |
- |
| 26 February, 2018 |
Lili Nurlaela |
Install eSPT 1770 S |
- |
| 23 February, 2018 |
Fransiska |
Delete M/TRAN/18/02/0134 |
Delete detail master di entry TTS |
| 23 February, 2018 |
Veronica Natalia |
Tidak bisa masuk ke map server |
Info dan jalankan program batch |
| 23 February, 2018 |
Hani Fransisca |
konek WIFI smartphone |
koneksikan ke WCS_TES |
| 22 February, 2018 |
Ahmad Susanto |
Epson L210 tidak bisa printing. Error it's time to reset ink counter. |
Reset ink wasted counter. |
| 22 February, 2018 |
Novitayanti |
Delete M/BSN3/18/02/0001 |
Edit database pitran1.dbf, delete tanggal 22/02/2018 |
| 22 February, 2018 |
Fransiska |
Delete M/CASH/18/02/0434 |
Delete detail master di entry tts. |
| 21 February, 2018 |
Yuli Eka Yanti |
Pendapatan lain-lain tidak balance accounting PGC |
Forward ke pak benny, update pengelola.exe |
| 21 February, 2018 |
Novitayanti |
Entry konfirmasi tidak bisa di print |
Un-konfirmasi , Re-konfirmasi. |
| 21 February, 2018 |
Ahmad Susanto |
Print out tidak keluar warna hitam. |
Isi tinta habis, maintenance printer |
| 21 February, 2018 |
Yuli Eka Yanti |
Error sisa piutang unit L03A-0633 Rp. 0 |
Foward ke pak benny, update developer.exe |
| 21 February, 2018 |
Novitayanti |
Monitor tidak mau menyala |
Turn off-on pc, cek kabel |
| 21 February, 2018 |
Fransiska |
Delete SP-0000826-C001 Rp -1.000.000 |
Hide record pimas.dbf SP-0000826-C001 unit L3A-0712 |
| 21 February, 2018 |
Fransiska |
Delete SP-0000827-C001 Rp -1.000.000 |
Hide record pimas.dbf SP-0000827-C001 unit L3A-0715 |
| 19 February, 2018 |
Seno Pudjiadi |
Laptop tidak mau menyala |
Overheat, recooling processor |
| 19 February, 2018 |
Felicia Diana Sari |
Entry sewa unit L02-0835 tidak ada nama customer |
Edit SEWA.DBF |
| 19 February, 2018 |
Yuli Eka Yanti |
Error Accounting PGC "KDBANK" variable is not found |
insert new column "KDBANK" di table pitran1.dbf |
| 19 February, 2018 |
Yuli Eka Yanti |
Error sisa piutang unit L01-03vk Rp. 6.190.000 |
Foward ke pak benny, update developer.exe |
| 14 February, 2018 |
Yuli Eka Yanti |
Pendapatan lain-lain tidak balance |
Reposting data TTS. Foward ke Pak Benny |
| 13 February, 2018 |
Wahita Agni Safitri |
PC untuk Dept. Marketing |
Pemasangan, setting printer, setting internet. |
| 13 February, 2018 |
Rully Octaliany |
Pengecekan CCTV karyawan dept. fiskal a/n: Emi |
- |
| 13 February, 2018 |
Benny Taslim |
Update program Accounting PGC |
Rename pengelolanew.exe menjadi pengelola.exe , Reposting data. |
| 13 February, 2018 |
Rosriani Gea |
Microsoft excel tidak bisa tambah sheet |
Pilih view sheet mode, Zoom out sheet |
| 12 February, 2018 |
Indri Yohana L |
Error Variable 'BLN' is not found |
hide entry kosong / / / di sewa.dbf |
| 12 February, 2018 |
Veronica Natalia |
Tidak bisa print Epson L1300 |
- |
| 12 February, 2018 |
Benny Taslim |
Tidak bisa radmin |
teamviewer ke pc IT 192.168.0.14 |
| 12 February, 2018 |
Novitayanti |
Printer EPSON L110 power+ ink button always ON |
Waste ink level reset |
| 12 February, 2018 |
Ahmad Susanto |
Tombol bell untuk akses door |
Pemasangan tombol bell, pengetesan tombol bell. |
| 09 February, 2018 |
Dany Aji Nagara |
Printout Epson L1300 tidak jelas |
Maintenance printer |
| 08 February, 2018 |
Hani Fransisca |
Laptop tidak mau menyala |
Re-plug kabel power |
| 08 February, 2018 |
Novitayanti |
Pengecekan Entry Konfirmasi yang tidak bisa dipreview. |
Kesalahan/bug program. Menunggu update Pak Benny |
| 08 February, 2018 |
Rully Octaliany |
Pengecekan CCTV Pak Seno |
Screenshot dikirim via email. |
| 08 February, 2018 |
Nofianti Solika |
Hasil print out L1800 warna abu-abu menjadi biru. |
Maintenance printer. |
| 08 February, 2018 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/18/01/0123 PT. WRS |
Edit TTSMAS.DBF, TTSDET.DBF |
| 08 February, 2018 |
Yuli Eka Yanti |
Create program folder untuk PT. TRI |
Buat direktori baru, reindex, copy glmas.dbf ke folder tahun |
| 07 February, 2018 |
Departemen IT |
Delete M/TRAN/18/02/0003 |
Program ERP PT. WRS delete detail-master |
| 07 February, 2018 |
Inri Nadine Carolin |
Cek M/TRAN/18/01/0029 batal TTS |
Kesalahan bulan batal, nomor TTS tetap pada print batal TTS |
| 07 February, 2018 |
Benny Taslim |
Tidak bisa terhubung ke fiskal pgc 192.168.0.98 |
login menggunakan administrator |
| 07 February, 2018 |
Departemen IT |
Delete M/TRAN/18/02/0011 |
Program ERP PT. WRS delete detail master |
| 07 February, 2018 |
Ahmad Susanto |
Pengecekan mouse no inventaris: Ibu Dame Admin Marketing |
Hasil pengecekan: Mouse dalam kondisi baik |
| 05 February, 2018 |
Rosriani Gea |
Tidak bisa printing ke Epson L360 |
Printer off. Turn on printer |
| 05 February, 2018 |
Indriyani Wijaya |
Tidak bisa terhubung ke Mkt share |
Restart PC, re-mapp ke 192.168.0.99\ mktshare$ |
| 05 February, 2018 |
Rosriani Gea |
Pindah printer HP 1120 dari Ibu lili ke Mejanya |
Install new printer, set as default. |
| 05 February, 2018 |
Departemen Promotion PT. PGC |
Update website www.pgc.co.id |
Edit index.php, acara.php, acara_feb2018.php |
| 05 February, 2018 |
Departemen Enginering PT. PGC |
Cek CCTV kepulangan Pak Suyatna tanggal 24/01/2018 |
|
| 05 February, 2018 |
Fransiska |
Unit L03-12VM Down payment error (tidak kuning) |
Edit pimas.dbf, set SW-0003171 bayar: 10.800.000, post: 1 |
| 05 February, 2018 |
Riesha Eka Prilia |
Unit L02-05VO Downpayment error (Tidak kuning), L02-11VB Angsuran 1 error(Tidak kuning) |
Edit pimas.dbf, set SW-000328 bayar: 1667000, post: 1, set SW-0003408 bayar: 1334000, post: 1
|
| 05 February, 2018 |
Liana Cintia Wijaya |
Tidak bisa print ke L210 192.168.0.14 |
Ganti port USB |
| 05 February, 2018 |
Fransiska |
Error Entry SP unit LLG-278C |
Edit SP-2202510 PIMAS.DBF set bayar ansuran 001: 4.041.000 post: 1 |
| 05 February, 2018 |
Veronica Natalia |
Edit .PDF |
Install foxit editor 3.0. Edit tanggal 2017 menjadi 2018-2020 |
| 05 February, 2018 |
Fransiska |
Error Entry Sewa Unit: L03-0770 |
Edit SW-0003347 PIMAS.DBF set bayar ansuran 001: 3,470,000 post: 1 |
| 05 February, 2018 |
Fransiska |
Error Entry TTS: M/CASH/18/02/0276 |
Delete M/CASH/18/02/0276 TTSDET.DBF, TTSMAS.DBF, INTRAN1.DBF |
| 05 February, 2018 |
Fransiska |
Error entry SP unit L03-0877 |
Edit SP-0000805 PIMAS.DBF set bayar dan post: 1 |
| 05 February, 2018 |
Fransiska |
Error entry SP unit L03-0883 |
Edit SP-0000797-PA PIMAS.DBF set bayar dan post: 1 |
| 05 February, 2018 |
Fransiska |
Error entry SP unit L3A-0686 |
Edit SP-0000824 PIMAS.DBF set bayar dan post: 1 |
| 05 February, 2018 |
Benny Taslim |
Mapping accounting pgc ip 192.168.0.99 |
add acc_pgc$ ip 192.168.0.99 |
| 05 February, 2018 |
Fransiska |
Print TTS PT. WRS detail 2 keatas tidak lurus. |
Copy developer.exe PT. WCS ke PT. WRS |
| 02 February, 2018 |
Riesha Eka Prilia |
Unit L3A-0171 pelunasan hilang. |
Entry sewa - Edit save |
| 02 February, 2018 |
Fransiska |
Edit No Kios: L99-9999 |
Edit ttsdet.dbf No Kios: L99-9999 SP-999999-C099 Rp. 26,154,278 menjadi Rp. 26,154,279 |
| 02 February, 2018 |
Fransiska |
Edit M/TRAN/18/01/0215 |
Edit TTSMAS.DBF Debit/Kredit Rp. 26,154,278 menjadi Rp. 26,154,279 Sisa Rp. 1 menjadi Rp. 0 |
| 02 February, 2018 |
Fransiska |
Delete Entry TTS unit LGR-S039 |
Delete detail-master using SPV |
| 02 February, 2018 |
Indri Yohana L |
Entry Sewa LGR-S005.E salah nama sales. |
Edit sewa.dbf Y00-0001 YULI MERLIANTI menjadi IH1-F001 FRANKY ARFIANTO |
| 02 February, 2018 |
Indri Yohana L |
Entry Booking Fee LGR-S005.E salah nama sales |
Edit PJBOOK.DBF Y00-0001 YULI MERLIANTI menjadi IH1-F001 FRANKY ARFIANTO |
| 02 February, 2018 |
Indri Yohana L |
No. Booking BK-1003841 salah nama customer |
Rubah customer N-0112 NATHANAEL menjadi L-0090 LINDAWATY K |
| 02 February, 2018 |
Ahmad Susanto |
Pasang PC Accounting replacing PC ex Gandung |
Install printer Epson L120, set IP 192.168.0.83 |
| 02 February, 2018 |
Fransiska |
Hapus M/TRAN/18/01/0225 |
Edit TTSMAS.DBF, EDIT TTSDET.DBF |
| 02 February, 2018 |
Fransiska |
Hapus M/TRAN/18/01/0224 |
Edit TTSMAS.DBF, EDIT TTSDET.DBF |
| 02 February, 2018 |
Fransiska |
M/CASH/18/01/0271 salah tanggal di print TTS |
Edit TTSDET.DBF, Edit TTSMAS.DBF rubah M/CASH/18/01/0271 menjadi M/CASH/18/02/0271 |
| 02 February, 2018 |
Indriyani Wijaya |
Tidak bisa jalankan program wcs |
direct ke E:\Program_Client_WCS\developer.bat |
| 02 February, 2018 |
Inri Nadine Carolin |
Tidak bisa input batal TTS |
Delete No Nota: TS-0000077 |
| 01 February, 2018 |
Fransiska |
Delete M/TRAN/18/01/0198 |
Backdate 31/01/2018. Delete detail, delete master. |
| 01 February, 2018 |
Fransiska |
Delete SW-0002968-0001 |
Edit pimas.dbf Hide SW-0002968-0001 |
| 01 February, 2018 |
Fransiska |
Delete SW-0002969-0001 |
Edit pimas.dbf Hide SW-0002969-0001 |
| 01 February, 2018 |
Fransiska |
Entry SP: Status pembayaran unit L3A-0653, L3A-0715, L3A-0712 hilang/kembali ke awal. |
Edit, save unit, agar status menjadi aktif (putih menjadi kuning) dan kembali ke jatuh tempo terakhir. |
| 01 February, 2018 |
Fransiska |
Entry Sewa: Status pembayaran unit L3A-0675, L3A-0621, L3A-0639 hilang/kembali ke awal. |
Tidak bisa backdate, Followup ke Pak Benny |
| 01 February, 2018 |
Departemen Enginering PT. PGC |
Pengecekan CCTV Pak Suyatna tanggal 8 Januari untuk kedatangan dan tanggal 10 Januari untuk pulang. |
Rekaman sudah automatis terhapus oleh system. |
| 01 February, 2018 |
Veronica Natalia |
Backup data HRD |
Copy data tanggal 27 Januari 2018 ke HDD External |
| 01 February, 2018 |
Rosriani Gea |
Microsoft excel slow perform |
Disable antivirus, re-open excel file |
| 01 February, 2018 |
Veronica Natalia |
Mapping HRD Server tidak terbuka |
Input username veronica dan password , save credentials. |
| 01 February, 2018 |
Rully Octaliany |
Printer Epson L120 hasil printing bermasalah. |
Cancel printer dari printer properties, cek printer apabila ada kertas yang nyangkut. |
| 01 February, 2018 |
Fransiska |
Edit unit L99-9999 No Faktur: SP-9999999-C099 |
Open database ttsdet.dbf rubah kredit/debit Rp. 11,174 menjadi Rp. 4,134 |
| 01 February, 2018 |
Fransiska |
Edit M/TRAN/18/01/0199 |
Open database TTSMAS.dbf , edit debit/kredit Rp. 7,051,974 menjadi Rp. 7,044,934 |
| 31 January, 2018 |
Novitayanti |
Printer LX300+ tidak terdetect |
Re-add printer LX-300+ |
| 31 January, 2018 |
Yuli Eka Yanti |
Open file .vsd |
Instal microsoft visio 2013. |
| 31 January, 2018 |
Khristianingrum Rambu Ngana |
Salah input M/TRAN/18/01/0103 PT. WRS |
Delete mutasi: M/TRAN/18/01/0103 PT.WRS |
| 31 January, 2018 |
Inri Nadine Carolin |
Entry batal TTS error "Variable 'AED' is not found. |
Followup ke Pak Benny. |
| 31 January, 2018 |
Dame Laura Simanjuntak |
Entry sewa salah input I-0004 IRAWADI PT. WRS |
Edit sewa.dbf I-0004 IRAWADI menjadi H-0004 HUTAPEA |
| 31 January, 2018 |
I Putu Ike Puspitasari Dewi |
Tidak bisa remote teamviewer ke gedung trivo wahid |
Local area network icon 'X' . Plug kabel network |
| 31 January, 2018 |
Inri Nadine Carolin |
Cek tinta Epson L1800 |
Isi menggunakan type 673 |
| 30 January, 2018 |
Departemen Finance PT. WCS |
Perombakan ruang Departemen Finance. |
Pemindahan Print Server, Printer Epson L1800, LQ, dan FAX |
| 30 January, 2018 |
Nofianti Solika |
Printserver HDD Maxtor error. |
Setting bios, boot first hdd enable. |
| 30 January, 2018 |
Novitayanti |
Monitor tidak mau menyala. |
Cek hardware: replug memory, hdd, power. |
| 30 January, 2018 |
Khristianingrum Rambu Ngana |
Request user/password untuk program ERP WCS |
Entry user, add TIA. set module Entry langganan, Coll: Print buku piutang, print perhitungan denda, print customer yang sudah lunas. |
| 30 January, 2018 |
Khristianingrum Rambu Ngana |
Error Variable 'PTANGGAL' is not found |
Edit S:\data\pjkios.DBF record LGR-S039 |
| 30 January, 2018 |
Khristianingrum Rambu Ngana |
Error user TIA untuk PT. WRS |
copy Logindet.dbf dari wcs ke wrs . unhide module yang baru (update terakhir) |
| 29 January, 2018 |
Felicia Diana Sari |
Duplikasi no sewa SW-0003484 |
Delete Unit L3A-0007 SW-0003484 Sales Septi. Add L3A-0007 SW-0003484 Sales Maradona. |
| 29 January, 2018 |
Gideon Risky Stevano |
Request pembuatan email carolina@pgc.co.id |
Setting username, password, dan quota untuk carolina@pgc.co.id di webmail server. |
| 29 January, 2018 |
Emi Rensiana |
Monitor tidak mau menyala |
Pengencangan kabel / konektor VGA to PC yang kendur. |
| 25 January, 2018 |
Liana Cintia Wijaya |
Pengecekan SW-0003027-BA |
Program belum update. Followup ke Pak Benny |
| 25 January, 2018 |
Emi Rensiana |
ESPT 2126 2014 Database PT. Griya Lestari Perkasa error |
Copy database kosong ke X:\PT GRIYA LESTARI PERKASA |
| 25 January, 2018 |
Liana Cintia Wijaya |
Printout Epson L210 bergaris |
Maintenance-Head Cleaning |
| 25 January, 2018 |
Rosriani Gea |
Espt tidak bisa printing |
Re-add printer Epson L360 |
| 25 January, 2018 |
Veronica Natalia |
Microsoft visio tidak bisa resize. |
Square terlalu besar, delete dan Select All then resize |
| 25 January, 2018 |
Indri Yohana L |
Edit Entry booking fee BK-1003749 |
Rubah record P00-0003 Purwo Widodo menjadi W00-0001 Wayan Yudha Suwarman didatabase pjbook.dbf |
| 25 January, 2018 |
Indri Yohana L |
Edit Entry Sewa SW-0003376 |
Rubah record P00-0003 Purwo Widodo menjadi W00-0001 Wayan Yudha Suwarman database sewa.dbf |
| 25 January, 2018 |
Septi Erawati Kristini |
PC tidak mau booting. Error "Reboot and select proper boot device or insert boot media in selected boot device press a key". |
Diagnosa masterboot record rusak/terhapus karena virus. Reinstall operating system. |
| 25 January, 2018 |
Riesha Eka Prilia |
Printer Epson L1300 hasil printing tidak bagus setelah di isi tinta. |
Maintenance: Ink flushing, print head cleaning, dan set alligment. |
| 24 January, 2018 |
Felicia Diana Sari |
Edit LPG-0096 |
Sales F05-0001 Fina Ismayanti database: pjbook.dbf, sewa.dbf |
| 24 January, 2018 |
Benny Taslim |
Update developer.exe |
Rename developernew.exe menjadi developer.exe |
| 24 January, 2018 |
Felicia Diana Sari |
Edit L02-0939 |
Sales S00-0003 Septi database: pjbook.dbf, sewa.dbf |
| 24 January, 2018 |
Nofianti Solika |
Error printer Epson L1800 |
Re-plug socket listrik |
| 24 January, 2018 |
Novitayanti |
Modul Entry Voucher berubah |
run developer.exe 15 januari 2018. |
| 24 January, 2018 |
Benny Taslim |
Setup.exe Foxpro 6.0 error 16-bit |
Set compability windows XP menjadi windows 8 |
| 24 January, 2018 |
Dame Laura Simanjuntak |
Extensi 127 error |
Restart PABX |
| 24 January, 2018 |
Ahmad Susanto |
Error pabx ext. 127, 166,118,133 |
Restart PABX |
| 24 January, 2018 |
Dany Aji Nagara |
Mouse error |
Setelah dicek, keadaan mouse baik. Request tukar mouse. Followup ke Dept. GA |
| 22 January, 2018 |
Ahmad Susanto |
PABX extensi error |
Restart PABX |
| 22 January, 2018 |
Diyah Susilowati |
Tidak bisa printing ke Epson L1300 |
Remove Epson L1300, use Epson L1300(Copy 1) |
| 22 January, 2018 |
Veronica Natalia |
Tidak bisa printing ke Epson L1300 |
Kabel USB error |
| 22 January, 2018 |
Felicia Diana Sari |
Edit L3A-0007 |
Sales M00-0002 Maradona database: pjbook.dbf, sewa.dbf |
| 22 January, 2018 |
Rully Octaliany |
Cek CCTV Indriyani Admin Marketing tanggal 4/1/2018 |
|
| 18 January, 2018 |
Veronica Natalia |
Tidak bisa akses mapping \\192.168.0.99\hrd_wcs$ |
input username dan password, save crediential |
| 18 January, 2018 |
Septi Erawati Kristini |
Tidak bisa print PDF |
Ganti google chrome pdf viewer to Foxit pdf reader |
| 18 January, 2018 |
Indri Yohana L |
Edit tanggal sewa dan rubah keterangan sewa batal dari legal |
Edit database sewa.dbf |
| 18 January, 2018 |
Novitayanti |
PC auto shutdown |
Cleaning heat sink fan |
| 17 January, 2018 |
Veronica Natalia |
Convert PDF to PPTX |
use Nuance PDF Converter |
| 17 January, 2018 |
Veronica Natalia |
Download attachment gmail error |
edit setting - download file to location |
| 17 January, 2018 |
Ahmad Susanto |
Convert Excel to PDF |
Excel save as PDF |
| 17 January, 2018 |
Veronica Natalia |
Tidak bisa print ke Epson L1300 |
Re-connect USB Port Epson L1300 |
| 17 January, 2018 |
Veronica Natalia |
Convert PDF to JPG |
use Nuance PDF Converter - Save as to JPG |
| 17 January, 2018 |
Ahmad Susanto |
Convert PDF to JPG |
use PDF to JPG converter online |
| 17 January, 2018 |
Rully Octaliany |
Cek CCTV Felicia Dept. Admin Marketing tanggal 2 Januari 2018 |
|
| 17 January, 2018 |
Novita Sari |
Tidak bisa print Epson L1300 |
Remove L1300 , install L1300(copy 1) |
| 16 January, 2018 |
Felicia Diana Sari |
error program sedang dipakai |
Disable WIFI, Enable Lan |
| 16 January, 2018 |
Liana Cintia Wijaya |
error multiple sheet excel |
Downgrade office 2016 ke 2007 |
| 16 January, 2018 |
Gideon Risky Stevano |
Syouni@pgc.co.id lupa password |
Reset password Syouni Arfan password |
| 16 January, 2018 |
Indri Yohana L |
Error detail unit L03-0883 |
Delete L03-0883 |
| 16 January, 2018 |
Yuni Lianti |
Save as PDF |
Print to bullzip PDF |
| 16 January, 2018 |
Veronica Natalia |
Windows 7 blue screen of death |
Pemeriksaan hardware, penyebabnya karena memory bergeser dari tempatnya. Replace memory, clean memory. |
| 16 January, 2018 |
Ahmad Susanto |
Add user fingerprint kontainer depok PT. AI |
Instruksikan via telepon untuk add user fingerprint. |
| 15 January, 2018 |
Seno Pudjiadi |
Print KTP client |
|
| 15 January, 2018 |
I Putu Ike Puspitasari Dewi |
Radmin expired |
Uninstall, install teamviewer 13 |
| 15 January, 2018 |
Felicia Diana Sari |
Cek tinta warna printer marketing |
|
| 15 January, 2018 |
Veronica Natalia |
Error mapping |
Re-add mapping ke server WCS |
| 15 January, 2018 |
Inri Nadine Carolin |
Error tanggal entry sewa |
Update developer.exe |
| 15 January, 2018 |
Novitayanti |
Pemasangan printer L110 |
|
| 15 January, 2018 |
Indri Yohana L |
Error unit reschedule L02-0883 |
Edit sewa.dbf |
| 15 January, 2018 |
Veronica Natalia |
Error open Microsoft Excel file |
upgrade Office 2013 menjadi 2016 |
| 15 January, 2018 |
Novitayanti |
Error "there was a problem sending the command to the program" |
Uncheck ignore other applications that use Dynamic Data Exchange (DDE) |
| 15 January, 2018 |
Departemen Promotion PT. PGC |
Update website PGC |
Edit Index.php, Acara.php, view_acara.php |
| 12 January, 2018 |
Inri Nadine Carolin |
Buka akses view entry jurnal voucher |
Edit Entry User |
| 10 January, 2018 |
Septi Erawati Kristini |
Printer papper jam |
|
| 09 January, 2018 |
Departemen Promotion PT. PGC |
Update website PGC |
|
| 08 January, 2018 |
Eva Tri Handayani |
Error e-spt |
|
| 08 January, 2018 |
Felicia Diana Sari |
Error L02-02VH |
|
| 08 January, 2018 |
Rully Octaliany |
Error L1300 |
|
| 05 January, 2018 |
Emi Rensiana |
Install espt 21 26 v2.4 masa 2014 |
|
| 05 January, 2018 |
Felicia Diana Sari |
Edit unit L3A-0636 luas 5.53 menjadi 5.03 |
|
| 05 January, 2018 |
Khristianingrum Rambu Ngana |
Delete no mutasi M/TRAN/17/12/0090 |
|
| 04 January, 2018 |
Novitayanti |
Program WCS nomor perkiraan hilang. |
|
| 04 January, 2018 |
Hani Fransisca |
Cek HDD External baru |
|
| 04 January, 2018 |
Fenny |
Tidak bisa cek email (Gmail) |
|
| 04 January, 2018 |
Dany Aji Nagara |
Pengecekan extensi 106 kresek-kresek |
|
| 04 January, 2018 |
Nofianti Solika |
Buka akses edit entry invoice |
|
| 04 January, 2018 |
Nofianti Solika |
Buka akses edit di entry langganan |
|
| 04 January, 2018 |
Fenny |
Install espt 21 26 v2.4 masa 2014 |
|
| 04 January, 2018 |
Lili Nurlaela |
Install espt 21 26 v2.4 masa 2014 |
|
| 03 January, 2018 |
Nofianti Solika |
Tidak bisa akses program WCS |
|
| 03 January, 2018 |
Indri Yohana L |
Tidak bisa akses program WCS |
|
| 03 January, 2018 |
Felicia Diana Sari |
Tidak bisa akses program WCS |
|
| 03 January, 2018 |
Benny Taslim |
update program |
|
| 03 January, 2018 |
Liana Cintia Wijaya |
Tidak bisa akses program WCS |
|
| 03 January, 2018 |
Novitayanti |
Program MBS entry jurnal voucher error |
|
| 03 January, 2018 |
Novitayanti |
Program WMS entry jurnal voucher error |
|
| 29 December, 2017 |
Fransiska |
Delete M/TRAN/17/12/0191 |
|
| 29 December, 2017 |
Abdulloh Rozaq |
Install printer HP 1020 ke 192.168.6.25 |
|
| 29 December, 2017 |
Fransiska |
Delete M/BOOK/17/12/0010 |
|
| 29 December, 2017 |
Susanty |
Tidak bisa konek Wifi |
Cek koneksi, wireless adapter disable (enable wireless adapter). |
| 29 December, 2017 |
Megawati Saumin |
Koneksikan ke wifi WCS BOD |
|
| 28 December, 2017 |
Fransiska |
Delete M/CASH/17/12/0234 |
|
| 28 December, 2017 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/17/12/0001 |
|
| 27 December, 2017 |
Elly Ernawati |
Setting printer ke 192.168.0.14 |
|
| 27 December, 2017 |
Diyah Susilowati |
Tidak bisa print ke L1300 192.168.0.144 |
Printer hang, Restart PC. |
| 27 December, 2017 |
Gideon Risky Stevano |
HDD 1 server fiskal wcs full. |
Transfer data replace PGC ke HDD 2 server fiskal WCS |
| 22 December, 2017 |
Liana Cintia Wijaya |
Setting program WCS |
|
| 22 December, 2017 |
Yuli Eka Yanti |
USB LAN tidak bisa konek |
USB longgar. Perpanjang kabel UTP. |
| 21 December, 2017 |
Indri Yohana L |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 21 December, 2017 |
Indriyani Wijaya |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 21 December, 2017 |
Felicia Diana Sari |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 21 December, 2017 |
Dame Laura Simanjuntak |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 21 December, 2017 |
Khristianingrum Rambu Ngana |
Tidak bisa connect program WCS |
readd-shortcut ke D:\PROGRAM-CLIENT_WCS\developer.bat |
| 21 December, 2017 |
Felicia Diana Sari |
Paper jam printer Epson L1300 |
cek roll printer. |
| 21 December, 2017 |
Chandra |
Pemeriksaan laptop ex. Annas dept. Fiskal |
|
| 21 December, 2017 |
Chandra |
Pengecekan UPS |
|
| 21 December, 2017 |
Yugous Nova S. |
Tidak bisa print ke laser jet 1020 |
Reconnect printer Laser Jet 1020 ke 192.168.6.25 |
| 21 December, 2017 |
Megawati Saumin |
Lihat CCTV pintu ruang direksi |
|
| 21 December, 2017 |
Yugous Nova S. |
Cek CCTV kedatangan |
|
| 21 December, 2017 |
Mega Mutiarawati |
PC tidak mau menyala |
Maintenance, battery CMOS low |
| 20 December, 2017 |
Indriyani Wijaya |
Printer Epson L1300 printing berhenti setengah kertas |
Maintenance |
| 20 December, 2017 |
Benny Taslim |
Update developer.exe |
Rename developerNEW.exe to developer.exe |
| 20 December, 2017 |
Departemen IT |
Jalur CO WCS-PGC selalu menyala, jadi dari wcs ke pgc tidak bisa telepon. |
Restart PABX |
| 20 December, 2017 |
Yuli Eka Yanti |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 20 December, 2017 |
Liana Cintia Wijaya |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 20 December, 2017 |
Seno Pudjiadi |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 20 December, 2017 |
Riesha Eka Prilia |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 20 December, 2017 |
Khristianingrum Rambu Ngana |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 20 December, 2017 |
Fransiska |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 20 December, 2017 |
Novitayanti |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 20 December, 2017 |
Inri Nadine Carolin |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 20 December, 2017 |
Nofianti Solika |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 20 December, 2017 |
Yuni Lianti |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 20 December, 2017 |
Yuli Eka Yanti |
Pemasangan PC baru |
Install OS, Program, Office, dll.. |
| 20 December, 2017 |
Yuli Eka Yanti |
Restore data di ex. PC lama ke PC baru user Lia. |
transfer data menggunakan IDE to USB converter. |
| 20 December, 2017 |
I Putu Ike Puspitasari Dewi |
Teamviewer tidak bisa connect. |
Remove teamviewer, install radmin. |
| 20 December, 2017 |
Yuli Merlianti M. |
Delete D:\PROGRAM-CLIENT_WCS replace dengan PROGRAM-CLIENT_WCS dari server. |
|
| 19 December, 2017 |
Yuli Eka Yanti |
Install LAN USB |
|
| 19 December, 2017 |
Chandra |
Pengecekan inventaris baru (PC) untuk Departemen Accounting. |
Install sistem operasi |
| 18 December, 2017 |
Veronica Natalia |
Tidak bisa print Epson L1300 |
Delete antrian printout L1300 |
| 18 December, 2017 |
Novitayanti |
Pengaktifan edit pada menu entry voucher program MBS dan WMS |
Atur pengaturan pada entry user |
| 18 December, 2017 |
Novitayanti |
Printout judul memorial |
Followup ke pak beni agar diganti jadi bukti pengeluaran/penerimaan bank |
| 18 December, 2017 |
Departemen IT |
CCTV analog tidak dapat diremote |
Server cctv analog dalam kondisi hang, off hari sabtu, dihidupkan indikasi power supply dalam kondisi lemah dan berbunyi beriisik. |
| 18 December, 2017 |
Benny Taslim |
Tidak bisa update program fiskal |
Koneksi via komputer IT, menggunakan teamviewer dan melakukan map drive ke program yang dituju update. |
| 18 December, 2017 |
Novitayanti |
Tidak bisa akses program WCS, WRS, WMS, MBS. |
|
| 18 December, 2017 |
Inri Nadine Carolin |
Tidak bisa akses program WCS |
|
| 14 December, 2017 |
Emi Rensiana |
Scan antivirus flashdisk dari kantor pajak |
|
| 14 December, 2017 |
Shienny Yunita Hasibuan |
Request password wifi WCS-BOD |
|
| 14 December, 2017 |
Departemen IT |
Internet tidak stabil |
cek 147 |
| 14 December, 2017 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/17/12/0014 |
|
| 14 December, 2017 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/17/11/0109 |
|
| 13 December, 2017 |
Dame Laura Simanjuntak |
Tidak bisa save closing kios |
update developernew.exe |
| 13 December, 2017 |
Novitayanti |
Add kode bank 110100 BAG 006.127.7714 |
|
| 13 December, 2017 |
Novitayanti |
Add kode bank 110101 BAG 006.127.7731 |
|
| 13 December, 2017 |
Benny Taslim |
Update developernew.exe ke developer.exe , hapus semua *.exe yang lama |
|
| 13 December, 2017 |
Yuli Eka Yanti |
Re-add shortcut new developer.exe |
|
| 13 December, 2017 |
Liana Cintia Wijaya |
Re-add shortcut new developer.exe |
|
| 13 December, 2017 |
Yuli Merlianti M. |
Re-add shortcut new developer.exe |
|
| 13 December, 2017 |
Indri Yohana L |
Re-add shortcut new developer.exe |
|
| 13 December, 2017 |
Indriyani Wijaya |
Re-add shortcut new developer.exe |
|
| 13 December, 2017 |
Felicia Diana Sari |
Re-add shortcut new developer.exe |
|
| 13 December, 2017 |
Dame Laura Simanjuntak |
Re-add shortcut new developer.exe |
|
| 13 December, 2017 |
Novitayanti |
Re-add shortcut new developer.exe |
|
| 13 December, 2017 |
Yuni Lianti |
Re-add shortcut new developer.exe |
|
| 13 December, 2017 |
Inri Nadine Carolin |
Re-add shortcut new developer.exe |
|
| 13 December, 2017 |
Nofianti Solika |
Re-add shortcut new developer.exe |
|
| 13 December, 2017 |
Fransiska |
Hapus M/TTIP/17/12/0005 |
Hapus detail master |
| 13 December, 2017 |
Yugous Nova S. |
Tidak bisa buka history firefox |
Control+Shitft+H |
| 12 December, 2017 |
Chandra |
Pengecekan mouse PGI/01MSE/0713/MK/009 |
Digundangkan |
| 12 December, 2017 |
Chandra |
Pengecekan mouse WCS/01MSE/0208/HR/010 |
Digundangkan |
| 12 December, 2017 |
Chandra |
Pengecekan keyboard WCS/01KBD/1113/FA/070 |
Digudangkan |
| 12 December, 2017 |
Chandra |
Pengecekan keyboard WCS/01KBD/1113/FK/069 |
Digudangkan |
| 12 December, 2017 |
Departemen Finance PT. WCS |
Delete M/TRAN/17/12/0048 |
Delete detail master |
| 12 December, 2017 |
Fransiska |
Delete M/TRAN/17/12/0046 |
Delete detail master |
| 12 December, 2017 |
Fransiska |
Delete M/BOOK/17/12/0002 |
Delete detail master |
| 12 December, 2017 |
Departemen Finance PT. WCS |
Delete M/BOOK/17/12/0003 |
Delete detail master |
| 12 December, 2017 |
Departemen IT |
Internet indihome down |
|
| 12 December, 2017 |
Novitayanti |
Buka akses edit entry voucher |
|
| 12 December, 2017 |
Nofianti Solika |
Buka akses komisi |
|
| 11 December, 2017 |
Felicia Diana Sari |
Request view CCTV tanggal 11 Desember 2017 |
|
| 11 December, 2017 |
Novitayanti |
Remove memorial dibukti pengeluaran bank |
|
| 11 December, 2017 |
Inri Nadine Carolin |
Swit L02-0611 print piutang tidak sesuai konfirmasi. |
|
| 11 December, 2017 |
Rully Octaliany |
Request view CCTV Pak Seno tanggal 6/12/2017 |
|
| 11 December, 2017 |
Departemen IT |
Lembur perbaikan AC ruang server |
|
| 11 December, 2017 |
Chandra |
Pengecekan Monitor PGI/01MNR/0713/MK/009 |
Digudangkan |
| 11 December, 2017 |
Chandra |
Pengecekan PC WCS/01CPU/1206/PY/049 |
Digudangkan |
| 08 December, 2017 |
Benny Taslim |
update developernew.exe menjadi developer.exe |
|
| 08 December, 2017 |
Yuli Eka Yanti |
Request restore backup |
|
| 08 December, 2017 |
Benny Taslim |
Update developernew.exe menjadi developer.exe |
|
| 07 December, 2017 |
Khristianingrum Rambu Ngana |
Pemindahan mesin fax dari dept. finance ke dept. collection |
|
| 07 December, 2017 |
Inri Nadine Carolin |
Perubahan nominal M/TRAN/17/11/0178 dari total 36,970,910 menjadi 36,970,908 |
edit TTSMAS.DBF |
| 07 December, 2017 |
Riesha Eka Prilia |
Epson L1300 tidak nyata hasil print. |
Power ink flushing |
| 07 December, 2017 |
Novitayanti |
Perubahan tanggal denda M/CASH/17/08/0115 menjadi tanggal 28-07-2017 |
Edit di TTSMAS.DBF |
| 07 December, 2017 |
Inri Nadine Carolin |
Delete M/TRAN/17/10/0047 |
Edit TTSMAS.DBF, TTSDET.DBF |
| 07 December, 2017 |
Departemen IT |
Internet Indihome down |
Followup ke 147 |
| 07 December, 2017 |
Departemen IT |
Perubahan konfigurasi CO. menonaktifkan FWT(three) menjadi indosat |
|
| 07 December, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status sore: OKE. |
| 07 December, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status pagi: OKE. |
| 07 December, 2017 |
Benny Taslim |
Tidak bisa radmin ke server wcs u/ update developer.exe |
internet myrepublic tidak stabil. |
| 06 December, 2017 |
Rully Octaliany |
Rubah HRD99-Ramean menjadi HRD99-HRD |
Rename HRD99-Ramean menjadi HRD99-HRD, remove hak akses ahmad, chandra. |
| 06 December, 2017 |
Rully Octaliany |
Tambah direktory HRD99-GA |
Add directory, add akses ahmad, chandra, veronica, rully |
| 06 December, 2017 |
Ahmad Susanto |
Printer epson L1300 tidak bisa print |
Cek sambungan USB cable. Restart printer |
| 06 December, 2017 |
Departemen Promotion PT. PGC |
Update website event Desember 2017 |
edit index.php, acara.php, view_acarades2017.php |
| 06 December, 2017 |
Departemen Promotion PT. PGC |
Update website event karaoke tembang lawas 60-80an |
Edit index.php, acara.php, view_acarakaraoke.php |
| 06 December, 2017 |
Abdulloh Rozaq |
Tidak bisa telepon PSTN |
FWT sedang aktif, maka menggunakan prefix 021 |
| 06 December, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status sore: OKE. |
| 06 December, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status pagi: OKE. |
| 06 December, 2017 |
Yuli Eka Yanti |
WIFI BOD lemot |
cek mikrotik, temporary menggunakan kabel. |
| 05 December, 2017 |
Rully Octaliany |
map \\192.168.0.99\hrd_wcs$ hilang |
Re-map \\192.168.0.99\hrd_wcs$ |
| 05 December, 2017 |
Chandra |
Add network printer Epson L1300 |
koneksikan printer ke 192.168.0.144 |
| 05 December, 2017 |
Chandra |
Add network printer Epson L210 |
Koneksikan printer ke 192.168.0.55 |
| 05 December, 2017 |
Chandra |
Map drive hrd_wcs$ |
mapping ke 192.168.0.99\hrd_wcs$ |
| 05 December, 2017 |
Fransiska |
Edit nominal M/TRAN/17/11/0178 9,242,729 |
EDIT TTSDET.DBF rubah nominal 9,242,729 menjadi 9,242,727 |
| 05 December, 2017 |
Dame Laura Simanjuntak |
Unit LLG-080C tidak bisa closing |
Closing dan save unit LLG-080C user Supervisor. |
| 05 December, 2017 |
Yuli Eka Yanti |
Update Developer.exe |
DeveloperNEW.exe to Developer.exe |
| 05 December, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status sore: OKE. |
| 05 December, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status pagi: OKE. |
| 05 December, 2017 |
Yuli Eka Yanti |
Check backup Developer.exe revisi program yang terbaru. |
|
| 04 December, 2017 |
Departemen IT |
CCTV IP aplikasi ke close |
re-open dview |
| 04 December, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status sore: OKE. |
| 04 December, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status pagi: OKE. |
| 04 December, 2017 |
Yuli Eka Yanti |
Buka akses table proses untuk user: LIA |
Edit entry user |
| 03 December, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status pagi: OKE |
| 03 December, 2017 |
Inri Nadine Carolin |
PC tidak mau menyala |
|
| 02 December, 2017 |
Departemen IT |
Backup server WCS |
|
| 30 November, 2017 |
Departemen IT |
Pengecekan jalur baru data/internet departemen admin marketing. |
|
| 30 November, 2017 |
Departemen IT |
Backup server Fiskal |
|
| 29 November, 2017 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/17/11/0029 |
|
| 29 November, 2017 |
Gideon Risky Stevano |
Reset password finance@pgc.co.id |
Edit via http://pgc.co.id:8880 |
| 29 November, 2017 |
Departemen IT |
Penarikan kabel jaringan dari ruang Dept. Admin marketing ke ruang server. |
|
| 29 November, 2017 |
Fransiska |
Hasil print out voucher terlalu kebawah. |
Foward ke pak benny untuk edit program, compile program. |
| 29 November, 2017 |
Yuli Eka Yanti |
Edit user akses lia accounting yang tidak bisa di edit. |
Foward ke Pak Benny |
| 29 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status sore: OKE. |
| 29 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status pagi: OKE. |
| 29 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status sore: OKE. |
| 28 November, 2017 |
Rully Octaliany |
Delete user di mesin absen |
Testing oke, user yang sudah resign bisa didelete dari software. |
| 28 November, 2017 |
Dame Laura Simanjuntak |
Tidak bisa masuk program. Cannot read file |
Restart windows. |
| 28 November, 2017 |
Departemen IT |
Pengetesan jalur jaringan ruang admin marketing karena hari sabtu selalu down. |
Penyebab: switch power dimatikan oleh pak ahmad kalo hari jumat malam. |
| 28 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status sore: OKE. |
| 28 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status pagi: OKE. |
| 28 November, 2017 |
Yuli Eka Yanti |
Tidak bisa print file .PDF ke 192.168.0.14 |
print perhalaman karena file terlalu besar, sehingga spoolingnya lama. |
| 27 November, 2017 |
Departemen HRD & GA PT. WCS |
Cek CCTV penyerahan dokumen di Dept. Finance |
|
| 27 November, 2017 |
Ahmad Susanto |
Tidak bisa telepon ke nomor lokal |
Three menggunakan 021 |
| 27 November, 2017 |
Ahmad Susanto |
Tidak bisa print, printer offline |
Kabel USB bermasalah, add new printer (copy 1) |
| 27 November, 2017 |
Rully Octaliany |
Add new printer (copy 1) ke 192.168.0.144 |
|
| 27 November, 2017 |
Novita Sari |
Add new printer (copy 1) ke 192.168.0.144 |
|
| 27 November, 2017 |
Diyah Susilowati |
Add new printer (copy 1) ke 192.168.0.144 |
|
| 27 November, 2017 |
Departemen IT |
CCTV Analog WCS Camera 2 error |
|
| 27 November, 2017 |
Shienny Yunita Hasibuan |
Hasil printout tidak jelas |
Maintenance printer di 192.168.0.82 |
| 27 November, 2017 |
Veronica Natalia |
Add new printer (copy 1) ke 192.168.0.144 |
|
| 27 November, 2017 |
I Putu Ike Puspitasari Dewi |
Tidak bisa konek internet (via Whatsapp) |
RJ45 tidak pas/ terkunci di Lan Card. |
| 27 November, 2017 |
Veronica Natalia |
Penghapusan Absen karyawan yang sudah resign. |
|
| 27 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status sore: OKE. |
| 27 November, 2017 |
Diyah Susilowati |
Tidak bisa print ke Epson L1300 |
Delete print quee |
| 27 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status pagi: OKE. |
| 27 November, 2017 |
Khristianingrum Rambu Ngana |
Print buku piutang tidak ada output |
Edit monitor piutang dagang, L03-20EM SW-0000786 |
| 26 November, 2017 |
Ahmad Susanto |
Tidak bisa telepon keluar. |
Indosat down, foward ke FWT (Three) |
| 23 November, 2017 |
Novita Sari |
Install printer L1300 dan HP1102 |
connect ke 192.168.0.144 dan 192.168.0.55 |
| 23 November, 2017 |
Veronica Natalia |
Install printer L1300 dan HP1102 |
connect ke 192.168.0.144 dan 192.168.0.55 |
| 23 November, 2017 |
Diyah Susilowati |
Install printer L1300 dan HP1102 |
connect ke 192.168.0.144 dan 192.168.0.55 |
| 23 November, 2017 |
Shienny Yunita Hasibuan |
Install printer Epson L3600 |
connect ke 192.168.0.82 |
| 23 November, 2017 |
Veronica Natalia |
Pak Ian tidak bisa masuk ruang direksi. |
Masuk menggunakan PIN Akses door milik IT |
| 23 November, 2017 |
Rully Octaliany |
Request CCTV Rozaq tanggal 17/11/2017 , screenshoot kirim by email. |
|
| 23 November, 2017 |
Rully Octaliany |
Request CCTV Dani Aji tanggal 21/11/2017 , screenshoot kirim by email. |
|
| 23 November, 2017 |
Rully Octaliany |
Request CCTV Indri tanggal 6/11/2017 dan 15/11 absen pulang, screenshoot kirim by email. |
|
| 23 November, 2017 |
Rully Octaliany |
Request CCTV Vita tanggal 22/11/2017 absen pulang , screenshoot kirim by email. |
|
| 23 November, 2017 |
Novita Sari |
Epson L1300 192.168.0.144 tidak bisa print. |
Re-add printer ke 192.168.0.144 |
| 23 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status sore: OKE. |
| 23 November, 2017 |
Departemen IT |
Backup server fiskal |
Backup OKE. |
| 23 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status pagi: OKE. |
| 23 November, 2017 |
Veronica Natalia |
Pemindahan printer HP 1102 dari komputer Ibu. Rully ke komputer Pak. Ahmad |
|
| 23 November, 2017 |
Rully Octaliany |
Install printer L1300 dan HP1102 |
connect ke 192.168.0.144 |
| 22 November, 2017 |
Inri Nadine Carolin |
Delete M/TTIP/17/11/0009 |
Restore TTSMAS.DBF , RESTORE TTSDET.DBF |
| 22 November, 2017 |
Septi Erawati Kristini |
Pemasangan printer EPSON L120 yang sudah selesai di maintenance di ruang marketing. |
|
| 22 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status sore: OKE. |
| 22 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status pagi: OKE. |
| 22 November, 2017 |
Veronica Natalia |
Pemindahan printer L1300 dari komputer Ibu. Vita ke komputer Pak. Ahmad |
|
| 21 November, 2017 |
Novitayanti |
Restore M/GIRO/17/08/0001 |
restore dari TTSMAS.DBF M/GIRO/17/08/0001 |
| 21 November, 2017 |
Novitayanti |
Restore M/GIRO/17/08/0002 |
restore dari TTSMAS.DBF M/GIRO/17/08/0001 |
| 21 November, 2017 |
Septi Erawati Kristini |
Tinta printer Epson L120 hitam tidak keluar. WCS/01PRT/0514/SA/053 |
Maintenance |
| 21 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status sore: OKE. |
| 21 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status pagi: OKE. |
| 21 November, 2017 |
Seno Pudjiadi |
Print kartu keluarga & KTP a/n Alvian Zaifani |
|
| 20 November, 2017 |
Veronica Natalia |
Backup PC Gandung |
Copy ke \\192.168.0.99\mkt$\gandung |
| 20 November, 2017 |
Felicia Diana Sari |
Delete Entry Sewa L3A-011A |
|
| 20 November, 2017 |
Benny Taslim |
Error radmin ke server fiskal |
Create mapping ke \\192.168.0.98\fiskal_program$ di server wcs. |
| 20 November, 2017 |
Ahmad Susanto |
Printer Epson L210 on-off |
Kabel longgar |
| 20 November, 2017 |
Novita Sari |
Jadikan Admin di Mesin Absensi. |
Rubah User menjadi Admin di Mesin Absen. |
| 20 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status sore: OKE. |
| 20 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status pagi: OKE. |
| 20 November, 2017 |
Inri Nadine Carolin |
Folder MARTHA hilang |
Seach di finance share, restore dari folder DIAN ke finance share. |
| 19 November, 2017 |
Departemen IT |
Delete backup bulan Juni Server Fiskal |
|
| 17 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status sore: OKE |
| 17 November, 2017 |
Departemen IT |
Backup Server Fiskal 19/11/2017 |
|
| 17 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status pagi: OKE. |
| 16 November, 2017 |
Inri Nadine Carolin |
Revisi M/TRAN/17/10/0150 |
rubah ttsmas.dbf , ttsdet.dbf , debit 80.250.000 kredit: 90.750.000 sisa: 8.250.000 |
| 16 November, 2017 |
Departemen IT |
Laporan pemakaian telepon PT. WCS Oktober 2017 ke Ibu Veronica |
|
| 16 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status pagi: OKE |
| 16 November, 2017 |
Ahmad Susanto |
Pengecekan PC Design admin marketing (Bpk. Mandung) |
|
| 15 November, 2017 |
Fransiska |
Error program print out hal. 2 / ansuran ke 2 |
Foward ke Pak. Benny, Install developerNEW.exe |
| 15 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status sebelum pulang: OKE |
| 15 November, 2017 |
Benny Taslim |
Akses program wrs |
Mapping ke K:\\192.168.0.99\wrs$ |
| 15 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status Pagi: OKE. |
| 15 November, 2017 |
Gideon Risky Stevano |
Pengetesan Epson L210 setelah di service. |
Hasil: OKE |
| 14 November, 2017 |
Megawati Saumin |
Pengecekan printer WCS/01PRT/0214/SC/051 |
Tinta biru tidak keluar, printer bocor. Foward ke Dept. IT PGC untuk dibawa ke tempat service |
| 14 November, 2017 |
Yuli Eka Yanti |
Office 365 expired |
Uninstall Office 365, Install Office 2016. |
| 14 November, 2017 |
Indri Yohana L |
Entry sewa tidak bisa closing. |
Arahkan ke developer.exe lama. |
| 14 November, 2017 |
Indriyani Wijaya |
Entry sewa tidak bisa closing. |
Arahkan ke developer.exe lama. |
| 14 November, 2017 |
Dame Laura Simanjuntak |
Entry sewa tidak bisa closing. |
Arahkan ke developer.exe lama. |
| 14 November, 2017 |
Felicia Diana Sari |
Entry sewa tidak bisa closing. |
Arahkan ke developer.exe lama. |
| 14 November, 2017 |
Ahmad Susanto |
Tidak bisa buka file . VSD |
Install Microsoft Visio |
| 14 November, 2017 |
Ahmad Susanto |
Pindah printer L210 |
Setting printer, install driver, sharring printer. |
| 14 November, 2017 |
Rully Octaliany |
Setting share printer EPSON L210 |
Connect ke 192.168.0.144 |
| 14 November, 2017 |
Rully Octaliany |
Setting share printer EPSON L210 |
Koneksikan PC Novita ke 192.168.0.144 |
| 14 November, 2017 |
Indriyani Wijaya |
Freehand export .PDF error |
File save as baru, Export .PDF |
| 14 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status Pagi: OKE. |
| 14 November, 2017 |
Benny Taslim |
Tidak connect ke jaringan |
Switch off. Turn on switch |
| 13 November, 2017 |
Megawati Saumin |
Printer Epson L210 hasilnya ke orange-orangan. |
Replace dengan printer L210 Dept. IT |
| 13 November, 2017 |
Fransiska |
Replace development.exe terbaru |
|
| 13 November, 2017 |
Susanty |
Connect ke Epson L210 komp Ibu Mega |
|
| 13 November, 2017 |
Rully Octaliany |
Penghapusan akses admin Ahmad Susanto di fingerprint WCS |
Set Admin menjadi User biasa di mesin fingerprint. |
| 13 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog, Internet, PABX, Matrix. |
Status Pagi: OKE. |
| 13 November, 2017 |
Fransiska |
Hasil printout program WCS kurang kebawah. |
Replace developer.exe dengan yang baru. |
| 11 November, 2017 |
Felicia Diana Sari |
Tidak bisa login |
Cek server WCS, network oke. Permasalahan di lokal(PC) |
| 11 November, 2017 |
Rully Octaliany |
Cek CCTV tanggal 21 Oktober 2017 |
File auto delete |
| 10 November, 2017 |
Departemen IT |
Backup Server Fiskal 11/11/2017 |
Program fiskal fail |
| 10 November, 2017 |
Departemen IT |
Pengecekan Server WCS, Server Fiskal, Server CCTV IP, Server CCTV Analog. |
Status Pagi: OKE. |
| 09 November, 2017 |
Felicia Diana Sari |
Hasil printout printer Epson L1300 bergaris. |
Maintenance - Head Cleaning |
| 09 November, 2017 |
Departemen IT |
CCTV Analog offline, Jam berubah jadi 00:00 tahun 2002 |
Turn on, set time/date 9 november 2017 |
| 09 November, 2017 |
Departemen IT |
CCTV IP down |
Power on |
| 09 November, 2017 |
Departemen IT |
CCTV Fiskal down |
Power On. |
| 09 November, 2017 |
Indri Yohana L |
install program sales pgc |
mapping \\192.168.0.99\sales$ , shortcut desktop. |
| 09 November, 2017 |
Yuli Merlianti M. |
install program sales pgc |
mapping \\192.168.0.99\sales$ , shortcut desktop. |
| 09 November, 2017 |
Novitayanti |
Hapus M/BCA4/17/11/0001 Rp. 11 juta. |
delete record M/BCA4/17/11/0001 di FNTRAN1.DBF |
| 09 November, 2017 |
Departemen IT |
Cek UPS WCS/01UPS/0213/FK/018 |
Buzzer selalu berbunyi, foward ke tempat service. |
| 08 November, 2017 |
Departemen IT |
Server CCTV Analog Down |
|
| 08 November, 2017 |
Felicia Diana Sari |
Delete duplicate L3A-0932 |
Hapus SW-0000744 tanggal 23-08-2017 |
| 08 November, 2017 |
Megawati Saumin |
Add printer Epson L1800 Dept. Finance |
Koneksikan laptop ke 192.168.0.139 |
| 08 November, 2017 |
Novitayanti |
Printer L110 tidak mau menyala |
Refresh board 10 menit. |
| 07 November, 2017 |
Fransiska |
Edit Unit L03-0932 menjadi L03-0942 nomor TTS: M/TRAN/17/10/0140 |
Edit database ttsdet.dbf, kwitansi.dbf, pimas.dbf, pjsp.dbf, pjbook.dbf |
| 07 November, 2017 |
Novitayanti |
M/TRAN/17/10/0003 nominal 14.512.727 menjadi 14.509.900 |
edit M/TRAN/17/10/0003 ttsmas.dbf , ttsdet.dbf |
| 07 November, 2017 |
Fransiska |
Delete TTS: M/TRAN/17/10/0140 |
Delete Detail dan Master di Entry TTS |
| 07 November, 2017 |
Departemen Promotion PT. PGC |
Update website www.pgc.co.id event: Mewarnai bersama Bobo. |
Edit acara.php , view_acarabobo.php |
| 07 November, 2017 |
Novitayanti |
Rubah nominal M/KRED/17/10/0001 menjadi 1.450.990 |
edit M/KRED/17/10/0001 ttsmas.dbf , ttsdet.dbf |
| 07 November, 2017 |
Departemen IT |
Server CCTV IP Down |
|
| 07 November, 2017 |
Departemen IT |
Server IT CCTV Fiskal Down |
|
| 06 November, 2017 |
Novitayanti |
Konfirmasi penghapusan ansuran 1 dan 2 unit L01-726A. |
Pembetulan oleh admin marketing untuk ansuran 1 dan ansuran 2. |
| 06 November, 2017 |
Rully Octaliany |
Epson L210 tidak bisa print |
Reset masa / count printer |
| 06 November, 2017 |
Rully Octaliany |
Epson L1300 tidak keluar warna |
Maintenance printer |
| 06 November, 2017 |
I Putu Ike Puspitasari Dewi |
Tidak bisa teamviewer ke gedung wahid |
re-open teamviewer, bandwidth dibesarkan untuk hari ini. |
| 06 November, 2017 |
Septi Erawati Kristini |
Cetak absensi tanggal 30 oktober 2017 |
print out dari screenshoot |
| 06 November, 2017 |
Megawati Saumin |
Hasil print tidak bagus |
Maintenance printer - Printer ink flushing. |
| 06 November, 2017 |
Inri Nadine Carolin |
Followup tagihan maret dan april nomer three. |
foward email permintaan bukti transfer bulan maret dan april. |
| 06 November, 2017 |
Ahmad Susanto |
Serah terima printer Epson L1300 WCS/01PRT/1115/CL/053 |
Di gudangkan. |
| 06 November, 2017 |
Departemen Finance PT. WCS |
Rubah unit L03-0932 menjadi L03-0942 |
Edit program database. |
| 06 November, 2017 |
Fenny |
Tidak bisa booting |
Last known configuration. |
| 06 November, 2017 |
Departemen IT |
CCTV Finance offline |
listrik mati, panel up semua. foward ke enginering. |
| 03 November, 2017 |
Septi Erawati Kristini |
Request CCTV kedatangan tanggal 30/10/2017 |
|
| 03 November, 2017 |
Rully Octaliany |
Delete teamviewer di pc. |
|
| 03 November, 2017 |
Rully Octaliany |
Request CCTV kedatangan pak seno tanggal 23 Oktober 2017 |
|
| 03 November, 2017 |
Fransiska |
Hapus sisa SW-0002989-C001 tanggal 03-09-2017 Rp -480 |
|
| 03 November, 2017 |
Fransiska |
Hapus sisa SW-0002989-C002 tanggal 03-10-2017 Rp -480 |
|
| 03 November, 2017 |
Inri Nadine Carolin |
Follow up billing indihome telkom oktober 2017 |
foward email dari telkom. |
| 03 November, 2017 |
Rully Octaliany |
Cek jenis tinta Epson L1300 |
periksa di tabung tinta seri/type tinta L1300 |
| 02 November, 2017 |
Liana Cintia Wijaya |
Data program 2017 hilang |
Restore backup |
| 02 November, 2017 |
Indri Yohana L |
Edit L3A-0707 luas: 4,94 menjadi 4,89
Edit L3A-0706 luas: 4,89 menjadi 4,94 |
|
| 02 November, 2017 |
Departemen Promotion PT. PGC |
Update website event november 2017 |
|
| 02 November, 2017 |
Ahmad Susanto |
Switch ext 110 menjadi 120 (ibu hani) |
|
| 02 November, 2017 |
Dame Laura Simanjuntak |
Tidak bisa save setelah tombol closing (problem setelah update developer.exe)
|
Restart, readd shortcut ke developer.exe |
| 02 November, 2017 |
Indri Yohana L |
Tidak bisa save setelah tombol closing (problem setelah update developer.exe)
|
Restart, readd shortcut ke developer.exe |
| 02 November, 2017 |
Gideon Risky Stevano |
Email syouni arfan@pgc.co.id tidak bisa login. |
Reset password menjadi Syouni123456!@ |
| 02 November, 2017 |
Departemen IT |
Pengecekan Printer EPSON L1300 WCS/01PRT/1115/CL/054 |
|
| 02 November, 2017 |
Fransiska |
Print entry TTS terlalu keatas |
followup ke pak benny |
| 02 November, 2017 |
Dame Laura Simanjuntak |
L02-0781 tidak bisa save di closing. |
|
| 01 November, 2017 |
Novitayanti |
Delete K/BCA4/17/10/0001 |
|
| 01 November, 2017 |
Novitayanti |
Delete K/MDR /17/10/0001 |
|
| 01 November, 2017 |
Departemen HRD & GA PT. WCS |
Pindahan kantor PT. AI ke Gedung Trivo Wahid Hasyim. |
|
| 01 November, 2017 |
Departemen HRD & GA PT. WCS |
Pindahan kantor PT. AI ke Gedung Trivo Wahid Hasyim. |
|
| 01 November, 2017 |
Gideon Risky Stevano |
Pinjam IP 192.168.0.249 untuk akses webmail.pgc.co.id |
Setting mikrotik firewall 192.168.0.249 dan queenya. |
| 01 November, 2017 |
Liana Cintia Wijaya |
Pengecekan keyboard WCS/01KBD/0404/AC/003 |
Dibersihkan |
| 31 October, 2017 |
Rully Octaliany |
Remove creditential login ke mapping. |
|
| 31 October, 2017 |
Fenny |
Setting printer Epson LX-300+ |
mapping ke 192.168.0.81 |
| 31 October, 2017 |
Yuli Eka Yanti |
Tes WIFI portable |
|
| 31 October, 2017 |
Fransiska |
Print out voucher tidak tepat di kertas voucher. |
edit program wcs oleh pak. benny |
| 30 October, 2017 |
Fransiska |
Tidak bisa EDIT di entry TTS |
|
| 30 October, 2017 |
Fransiska |
Ganti pita LX-300+ |
|
| 30 October, 2017 |
Rully Octaliany |
Ganti password aplikasi absensi. |
rubah dari password menjadi hrd2017 |
| 27 October, 2017 |
Fenny |
Tidak bisa print di EPSON L210 |
Pindah port USB printer depan casing ke belakang/motherboard. |
| 26 October, 2017 |
Fransiska |
Delete M/TRAN/17/10/0118 |
Delete detail dan master. |
| 26 October, 2017 |
Dame Laura Simanjuntak |
Entry Sewa, error variable 'BLN' is not found |
delete empty record di sewa.dbf |
| 26 October, 2017 |
Rosriani Gea |
Mouse tidak gerak |
Pindah port USB |
| 25 October, 2017 |
Seno Pudjiadi |
Print perjanjian ke 192.168.0.14 epson L210 |
|
| 25 October, 2017 |
Novitayanti |
Pengecekan keyboard. Tombol O,S,:,3 rusak. |
|
| 25 October, 2017 |
Indriyani Wijaya |
MKT Share - Lelang HP (Tidak bisa di akses) |
setting property sharring. |
| 25 October, 2017 |
Departemen IT |
Pemasangan printer L1300 di dept. Collection |
|
| 25 October, 2017 |
Fransiska |
Pemeriksaan mesin penghitung uang Dynamic 993 |
|
| 25 October, 2017 |
Diyah Susilowati |
Tidak bisa connect ke WIFI WCS-BOD |
Sambungkan ke WCS-TES |
| 24 October, 2017 |
Fransiska |
Delete M/TRAN/17/10/0127 |
|
| 24 October, 2017 |
Ahmad Susanto |
Penyambungan extensi 110 ibu hani dept. finance |
|
| 24 October, 2017 |
Indri Yohana L |
Pemasangan PC (tukar PC) |
|
| 24 October, 2017 |
Felicia Diana Sari |
Pemasangan Scanner (Pindah meja kerja) |
|
| 24 October, 2017 |
Yuli Eka Yanti |
Tidak bisa print ke 192.168.0.14 |
Delete quee/antrian printing. |
| 24 October, 2017 |
Novitayanti |
Mapping \\192.168.0.99\wms$ , add user dan modul program. |
|
| 24 October, 2017 |
Novitayanti |
Mapping \\192.168.0.99\mbs$ , add user dan modul program. |
|
| 23 October, 2017 |
Ahmad Susanto |
Hasil scan terlalu bright. |
Set to default, scan menjadi 600px |
| 23 October, 2017 |
Fransiska |
Permeriksaan printer Epson WCS/01PRT/1007/FA/032 |
|
| 23 October, 2017 |
Yuli Eka Yanti |
installasi Efaktur versi 2.0 |
|
| 23 October, 2017 |
Novitayanti |
Membalikkan TTS M/TRAN/17/10/0115 |
edit TTSMAS.DBF |
| 18 October, 2017 |
Felicia Diana Sari |
Sound PC tidak keluar. |
Enable sound di control panel. |
| 18 October, 2017 |
Veronica Natalia |
Hasil printing Epson L1300 berbayang |
Maintenance printer. |
| 18 October, 2017 |
Liana Cintia Wijaya |
Pemeriksaan kinerja PC no inventaris: WCS/01CPU/0404/AC/032 |
|
| 16 October, 2017 |
Inri Nadine Carolin |
Tidak bisa konek ke L1800 IP: 192.168.0.139 |
Disable smardav protection untuk print sharing |
| 16 October, 2017 |
Novitayanti |
Revisi M/BCA4/17/10/001 tanggal 10/10/2017 Rp 49.000.000 |
|
| 16 October, 2017 |
Novitayanti |
Delete M/BCA4/17/10/001 tanggal 10/10/2017 3 record |
BROWSE FOR NOTRAN="M/BCA4/17/10/0001" . Hide record selain 49.000.000 |
| 16 October, 2017 |
Ahmad Susanto |
Reset printer EPSON L210 waste ink pad. |
|
| 16 October, 2017 |
Riesha Eka Prilia |
Extensi 140 tidak ada nada. |
Perpanjang kabel dan socket telepon. |
| 13 October, 2017 |
Veronica Natalia |
Tidak bisa print ke L1300 |
Delete quee printer, refresh printer. |
| 12 October, 2017 |
Novitayanti |
Revisi M/BCA4/17/10/001 tanggal 5/10/2017 |
|
| 12 October, 2017 |
Novitayanti |
Revisi M/BCA4/17/10/001 tanggal 12/10/2017 |
|
| 12 October, 2017 |
Riesha Eka Prilia |
Pengecekan keyboard WCS/01KBD/0207/CL/053 |
Printer rusak total |
| 12 October, 2017 |
Ahmad Susanto |
Pengecekan keyboard baru untuk Nama: Riesha Eka Prilia , Departemen: Collection |
- |
| 12 October, 2017 |
I Putu Ike Puspitasari Dewi |
Akses ke gedung trivo wahid hasyim |
installasi teamviewer |
| 09 October, 2017 |
Nofianti Solika |
Install Printer EPSON L1800 |
|
| 09 October, 2017 |
Novitayanti |
Install Printer EPSON L1800 |
|
| 09 October, 2017 |
Yuni Lianti |
Install Printer EPSON L1800 |
|
| 09 October, 2017 |
Inri Nadine Carolin |
Install Printer EPSON L1800 |
|
| 09 October, 2017 |
Indriyani Wijaya |
Remove dan Install Printer EPSON L1300 |
|
| 09 October, 2017 |
Indri Yohana L |
Install Printer EPSON L1300 |
|
| 09 October, 2017 |
Felicia Diana Sari |
Install Printer EPSON L1300 |
|
| 09 October, 2017 |
Rully Octaliany |
Request ID Teamviewer CCTV IP PT. WCS |
|
| 09 October, 2017 |
Nofianti Solika |
Revisi Module Collection - Print Buku Piutang a/n FENDY menjadi Widianto Laurus Tendry |
Edit Database pemilik.dbf |
| 09 October, 2017 |
Nofianti Solika |
Revisi Entry TTS dan Entry Invoice a/n FENDY menjadi Widianto Laurus Tendry |
Edit Pimas.dbf |
| 05 October, 2017 |
Fransiska |
Penggantian pita printer Lx310 |
|
| 04 October, 2017 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/17/10/0053 |
Delete dari Entry TTS di program WRS |
| 03 October, 2017 |
Yuli Eka Yanti |
Tidak bisa printing ke L210 192.168.0.14 |
foward ke HP K7100 192.168.0.14 |
| 02 October, 2017 |
Departemen HRD & GA PT. WCS |
Pindahan kantor PT. AI ke Gedung Trivo Wahid Hasyim. |
|
| 29 September, 2017 |
Departemen HRD & GA PT. WCS |
Pindahan kantor PT. AI ke Gedung Trivo Wahid Hasyim. |
|
| 28 September, 2017 |
Departemen HRD & GA PT. WCS |
Pindahan kantor PT. AI ke Gedung Trivo Wahid Hasyim. |
|
| 27 September, 2017 |
Departemen HRD & GA PT. WCS |
Pindahan kantor PT. AI ke Gedung Trivo Wahid Hasyim. |
|
| 26 September, 2017 |
Departemen HRD & GA PT. WCS |
Pindahan kantor PT. AI ke Gedung Trivo Wahid Hasyim. |
|
| 25 September, 2017 |
Ahmad Susanto |
Cek Keyboard WCS/01kbd/0207/CL/053 |
Keyboard Rusak |
| 13 September, 2017 |
Fransiska |
Delete M/TRAN/17/09/0015 |
|
| 13 September, 2017 |
Departemen IT |
Pemindahan CCTV depan gudang HRD&GA ke Fiskal |
|
| 13 September, 2017 |
Lili Nurlaela |
Printer HP P1102 hilang dari control panel |
Add ulang. |
| 13 September, 2017 |
Indriyani Wijaya |
Performa Windows 7 32 bit slow |
Install ulang Windows 7 64 bit. |
| 13 September, 2017 |
Liana Cintia Wijaya |
Revisi M/BCA/17/09/124 |
|
| 13 September, 2017 |
Ahmad Susanto |
Pemeriksaan printer EPSON L1800 |
Printer berfungsi dengan baik. |
| 12 September, 2017 |
Felicia Diana Sari |
Rubah kios LGR-16VK user N-0009 menjadi N-0012 |
|
| 12 September, 2017 |
Fransiska |
Printer LX-300 printout tidak bagus. |
pita kusut. |
| 12 September, 2017 |
Departemen IT |
Reindex program WCS |
|
| 12 September, 2017 |
Riesha Eka Prilia |
Print saldo piutang error. |
menggunakan developer.exe yang lama |
| 11 September, 2017 |
Eva Tri Handayani |
/ / / unit L02-0739 nyangkut di laporan print buku besar |
|
| 11 September, 2017 |
Indriyani Wijaya |
Printer Epson L1300 tidak mau terhubung |
|
| 11 September, 2017 |
Inri Nadine Carolin |
email finance-wcs@pgc.co.id full |
|
| 11 September, 2017 |
Susanty |
Tidak bisa masuk server. |
Password salah. |
| 11 September, 2017 |
Fransiska |
Delete M/TTIP/17/09/0004 |
|
| 11 September, 2017 |
Yuli Eka Yanti |
Delete K/PC/17/06/0001 |
|
| 08 September, 2017 |
Veronica Natalia |
Request replay CCTV Ext HDD Hilang. |
|
| 08 September, 2017 |
Inri Nadine Carolin |
Unlock password komputer Novita karena tidak masuk |
|
| 08 September, 2017 |
Indriyani Wijaya |
Switch komputer |
|
| 07 September, 2017 |
Chandra |
Network icon tanda (!) |
Ganti IP, disable dan enable LAN |
| 07 September, 2017 |
Novitayanti |
Tidak bisa akses webmail.pgc.co.id |
|
| 07 September, 2017 |
Dame Laura Simanjuntak |
Lupa password mapping |
Reset password via server |
| 07 September, 2017 |
Fransiska |
Request delete Entry TTS: M/CASH/17/09/0079 |
|
| 06 September, 2017 |
Indri Yohana L |
Setting printer HP 1020 dari PC Bu Dame. Setting printer Epson L1300, Setting kertas F4. |
|
| 06 September, 2017 |
Indriyani Wijaya |
Setting printer Epson L1300 ke 192.168.0.165 |
|
| 06 September, 2017 |
Dame Laura Simanjuntak |
Setting printer Epson L1300 ke 192.168.0.165 |
|
| 06 September, 2017 |
Chandra |
Pemasangan printer L120 di ruang marketing. |
|
| 06 September, 2017 |
Chandra |
Pemeriksaan telepon No Inv: WCS/01TLP/0904/MK/012 |
|
| 06 September, 2017 |
Chandra |
Pemeriksaan telepon No Inv: WCS/01TLP/0906/CS/034 |
|
| 06 September, 2017 |
Chandra |
Pengecekan printer Officejet 7110 No inv: WCS/01PRT/0913/MK/023 |
|
| 06 September, 2017 |
Yugous Nova S. |
Sudut laptop rusak/pecah |
Penambahan baut yang lepas. |
| 06 September, 2017 |
Lili Nurlaela |
efaktur SPP & Sertifikat elektronik. |
Instalasi program efaktur, import sertifikat elektronik dan register user/pass program efaktur. |
| 05 September, 2017 |
Felicia Diana Sari |
Install Epson L1300 |
Install shared printer Epson L120 ke indri. |
| 05 September, 2017 |
Indriyani Wijaya |
Request Coreldraw X7, Adobe Acrobat DC |
|
| 05 September, 2017 |
Dame Laura Simanjuntak |
Request koneksikan printer Epson L1300 dan Epson L120 |
Install shared printer Epson L1300 ke Felicia, Install shared printer Epson L120 ke indri. |
| 05 September, 2017 |
Chandra |
Pemindahan PC ex. Putri ke Indriyani |
|
| 05 September, 2017 |
Chandra |
Pengecekan printer L120 No Inv: WCS/01PRT/0514/SA/053 Adm MKT untuk dipasang di P. Andry MKT. |
|
| 05 September, 2017 |
Felicia Diana Sari |
Printer Epson L1300 karakter ASCII |
Pindah ke PC Indri 192.168.0.165 |
| 04 September, 2017 |
Novita Sari |
Mapping 192.168.8.100\hrd_pgi$ hilang. |
remaping ke 192.168.8.100\hrd_pgi$ |
| 04 September, 2017 |
Megawati Saumin |
WIFI koneksi lambat |
ganti menjadi koneksi menggunakan kabel |
| 04 September, 2017 |
Fransiska |
Request delete M/TRAN/17/08/0188 |
Delete dari Entry TTS |
| 04 September, 2017 |
Indri Yohana L |
Kinerja PC lambat |
Install ulang Windows 7 32Bit |
| 31 August, 2017 |
Tri Yanto |
Penghapusan event funwalk dan gerak jalan |
Edit index.php |
| 31 August, 2017 |
Departemen Fiskal PT. PGC |
Penghapusan data A/PPH /17/01 |
Delete database GLTRAN1 dan GLTRAN2 |
| 31 August, 2017 |
Departemen IT |
Pengahapusan data A/PPH /17/04 |
Delete di database GLTRAN1 dan GLTRAN2 |
| 31 August, 2017 |
Novitayanti |
Revisi M/TRAN/17/08/0134 |
Edit tanggal jatuh tempo dan denda M/TRAN/17/08/0134 jadi tanggal 28-08-2017 dari Entry TTS. |
| 31 August, 2017 |
Felicia Diana Sari |
Revisi L3A-0935, Kios sudah diproses. |
|
| 31 August, 2017 |
Fransiska |
Delete M/CASH/17/08/0388 |
|
| 31 August, 2017 |
Felicia Diana Sari |
Revisi Laporan SP Sewa |
Edit database sewa.dbf |
| 31 August, 2017 |
Veronica Natalia |
Koneksikan WIFI WCS-BOD |
|
| 30 August, 2017 |
Tri Yanto |
Update konten banner ucapan selamat hari raya idul adha |
Upload image dan edit index.php |
| 30 August, 2017 |
Diyah Susilowati |
Tidak dapat konek ke WCS-BOD |
Set Password |
| 30 August, 2017 |
Departemen Marketing PT. WCS |
Konek ke wifi |
Set Password |
| 29 August, 2017 |
Fransiska |
Perbedaan data entry sp dengan tarikan data entry tts |
Merubah kdpt S-0047 (Suhartono) menjadi C-0018 (Cun Pin) pada database PIMAS.DBF |
| 28 August, 2017 |
Inri Nadine Carolin |
L120 tidak mau menyala |
|
| 28 August, 2017 |
Rully Octaliany |
Printer L210 Dept. HRD Tidak bisa scan, Tombol power blinking. |
Restart printer. |
| 25 August, 2017 |
Anastasia Dai |
Request koneksikan ke printer L360 |
Add new printer di control panel. |
| 25 August, 2017 |
Lili Nurlaela |
Printer HP Laserjet 1102 hilang/tidak terdeteksi. |
Add new printer HP Laserjet 1102 |
| 25 August, 2017 |
Eva Tri Handayani |
Koneksikan PC ke printer HP 1102 (192.168.0.86) |
|
| 25 August, 2017 |
Emi Rensiana |
Koneksikan PC ke printer HP 1102 (192.168.0.86) |
|
| 25 August, 2017 |
Shienny Yunita Hasibuan |
Koneksikan printer L1300 Dept. HRD |
|
| 25 August, 2017 |
Liana Cintia Wijaya |
Tidak bisa print ke L210 PC IT. |
|
| 24 August, 2017 |
Departemen Fiskal PT. PGC |
Penghapusan data Double Invoice A/17/06/0001 dst |
Hapus salah satu data di gltran1 dan gltran2 (memiliki flag AD) |
| 24 August, 2017 |
Inri Nadine Carolin |
email masuk ke tina@pgc.co.id |
penghapusan forward dari tina@pgc.co.id ke personal. |
| 24 August, 2017 |
Fransiska |
Request delete M/TRAN/17/08/0117 |
Pengapusan M/TRAN/17/08/0117 dari Entry TTS. |
| 24 August, 2017 |
Fransiska |
Request delete M/CASH/17/08/0270, M/CASH/17/08/0271 |
Delete dari Entry TTS |
| 24 August, 2017 |
Eva Tri Handayani |
Delete no mutasi yang kosong. |
Edit database ttsdet.dbf di q:\wcs\aplikasi\master\ttsdet.dbf |
| 23 August, 2017 |
Fransiska |
New mapping program WCS Agent |
|
| 23 August, 2017 |
Indri Yohana L |
Tidak Sengaja Batal Sewa |
Edit database pimas.dbf, sewa.dbf |
| 23 August, 2017 |
Khristianingrum Rambu Ngana |
Tidak dapat menarik sisa tagihan |
edit database pimas.dbf lalu lakukan update pada piutang dagang pada program |
| 23 August, 2017 |
Fitri Triyani |
Tidak dapat melakukan panggilan telp |
Lakukan pengecekan limit |
| 23 August, 2017 |
Maissdah Sari |
Tidak dapat konek ke internet |
Cek IP dan konektifitas |
| 23 August, 2017 |
Maissdah Sari |
Map Drive yang hilang |
Maping drive ulang dengan program BAT |
| 23 August, 2017 |
Anastasia Dai |
Koneksikan laptop ke WIFI |
|
| 22 August, 2017 |
Dany Aji Nagara |
Missing drive AJB2 |
Remapping dari komp. Pak Rozaq |
| 22 August, 2017 |
Felicia Diana Sari |
Tidak ada kertas F4 di printer L1300 |
Add new (user define) printer L1300. |
| 22 August, 2017 |
Dame Laura Simanjuntak |
Tidak bisa print di L120 |
Add new printer L120 dari 192.168.0.165 |
| 22 August, 2017 |
Indri Yohana L |
No unit L02-0912 tidak ada di print buku piutang (kwitansi) |
Edit pada database kwitansi.dbf |
| 22 August, 2017 |
Departemen IT |
Pengecekan CCTV Legal |
Penggantian konektor CCTV |
| 22 August, 2017 |
Rully Octaliany |
Tarik data Absen PT. PGI dan PT. AI tanggal 23 Agustus 2017 |
Tarik data absen dari databse lalu eksport ke excel dan kirim by email |
| 22 August, 2017 |
Felicia Diana Sari |
Request delete LPG-0100 |
Delete LPG-0100 melalui Entry Sewa |
| 21 August, 2017 |
Emi Rensiana |
Cek flashdisk dari kantor pajak |
Scan menggunakan anti virus. |
| 21 August, 2017 |
Tika Ayu Wulandari |
Tidak dapat print ke hp p1102 |
Lakukan restart print server |
| 16 August, 2017 |
Dame Laura Simanjuntak |
Excel 2003 file read only |
Save as ke versi 2007 |
| 16 August, 2017 |
Novita Sari |
Tidak bisa internet |
kabel RJ45 tidak pada tempatnya. |
| 15 August, 2017 |
Mia Danuranti |
Program absensi tidak memunculkan username dan password |
Set database ke server |
| 15 August, 2017 |
Yuni Lianti |
Request akses e-commerce |
Set mikrotik ke e-commerce |
| 15 August, 2017 |
Ahmad Susanto |
PIN telepon untuk Dame Laura Simanjuntak Dept. Adm. Marketing |
Setting PIN Baru di Matrix PABX |
| 11 August, 2017 |
Dame Laura Simanjuntak |
Tambah username dan password untuk program WRS |
|
| 11 August, 2017 |
Departemen IT |
Internet down |
Restart modem |
| 11 August, 2017 |
Fransiska |
Request delete Entry TTS: M/CASH/17/08/0129 |
Delete dari aplikasi |
| 11 August, 2017 |
Hani Fransisca |
Tidak dapat print ke Brother |
Cek all print divice ketika proses print |
| 11 August, 2017 |
Hani Fransisca |
Tidak dapat konek ke internet |
Cek koneksi wifi pada sisi user/laptop |
| 11 August, 2017 |
Fitri Triyani |
Rekap Pemakaian Telp Miranti |
Tarik Data Pemakaian Telp dari Tanggal 16 Januari 2017 s/d 15 Agustus 2017 |
| 11 August, 2017 |
Maissdah Sari |
Tidak dapat print ke hp p1102 |
Koneksi print server teputus, periksa dan perbaiki installasi jaringan print server |
| 10 August, 2017 |
Rosriani Gea |
Install EPSON L360 dan HP P1102 di PC |
|
| 10 August, 2017 |
Felicia Diana Sari |
Request lihat CCTV hilang kunci mobil |
|
| 10 August, 2017 |
Dame Laura Simanjuntak |
Tidak bisa print ke HP 1020 |
|
| 10 August, 2017 |
Anastasia Dai |
Request mapping ke 192.168.0.98\espt$ |
|
| 10 August, 2017 |
Liana Cintia Wijaya |
Tidak bisa print ke 192.168.0.14 Epson L210 |
Pindah port USB |
| 10 August, 2017 |
Maissdah Sari |
Tidak dapat print ke hp laserjet p1102 |
Cek koneksi jaringan print server |
| 10 August, 2017 |
Hani Fransisca |
Tidak bisa print ke brother |
Cek koneksi jaringan lan brother |
| 09 August, 2017 |
Rully Octaliany |
Request pengecekan telepon Marketing |
RJ11 copot |
| 09 August, 2017 |
Yuni Lianti |
Koneksikan printer L1300 ke collection |
|
| 09 August, 2017 |
Veronica Natalia |
Printer L1300 paper jam. |
|
| 09 August, 2017 |
Fitri Triyani |
Tidak bisa print ke Epson l210 |
Komputer server dalam kondisi off (Hidupkan komputer server) |
| 09 August, 2017 |
Nofianti Solika |
Tidak bisa fax, papper jam |
forward ke tempat service |
| 09 August, 2017 |
Dame Laura Simanjuntak |
Add map driver server data dan program |
Add map (sebelumnya bersihkan dahulu credential) |
| 08 August, 2017 |
Anastasia Dai |
Ganti printer HP P1102 menjadi Epson L360. Setting share printer. |
|
| 08 August, 2017 |
Lili Nurlaela |
Ganti printer Epson L360 menjadi HP P1102. Setting shared printer. |
|
| 08 August, 2017 |
Emi Rensiana |
Add printer baru. |
Setting shared printer ke 192.168.0.82 (Epson L360) dan ke 192.168.0.86 (HP P1102) |
| 08 August, 2017 |
Eva Tri Handayani |
Add printer baru. |
Setting shared printer ke 192.168.0.82 (Epson L360) dan ke 192.168.0.86 (HP P1102) |
| 08 August, 2017 |
Chandra |
Request pindahkan PC ex. Pak Rozaq ke tempat Pak Yougos. |
|
| 08 August, 2017 |
Abdulloh Rozaq |
Setting PC baru. |
|
| 08 August, 2017 |
Indri Yohana L |
Penambahan user / password untuk karyawan baru. |
|
| 08 August, 2017 |
Dame Laura Simanjuntak |
Add user baru di server, remapping menggunakan username Dame. |
|
| 07 August, 2017 |
Indra Setiawan |
Pembukaan hak akses program SPP
Entry Kode Rekening, Entry Jurnal Harian, Print Jurnal Harian, Print Buku Besar |
Buka melalui user SPV |
| 07 August, 2017 |
Fransiska |
Hapus record M/TRAN/17/08/0016 |
Delete di Entry TTS |
| 07 August, 2017 |
Veronica Natalia |
Tidak bisa print ke Epson L1300 |
Troubleshooting Epson L1300 |
| 07 August, 2017 |
Novita Sari |
Request akses ke HRD1-Nina |
Add Novita di share server. |
| 07 August, 2017 |
Departemen IT |
Indosat bermasalah |
Switch ke Three menggunakan FWT. |
| 07 August, 2017 |
F. Aditya |
Lupa password aditya@pgc.co.id |
reset password. |
| 07 August, 2017 |
Megawati Saumin |
Internet bermasalah. Printing bermasalah. |
Besarkan quota, Add paper F4 |
| 07 August, 2017 |
Indriyani Wijaya |
Tidak bisa sent email attachment .png |
zip file png |
| 07 August, 2017 |
I Putu Ike Puspitasari Dewi |
File email corrupt |
Lakukan download ulang file |
| 07 August, 2017 |
Elly Ernawati |
Neraca saldo tidak balance tapi jurnal harian balance |
Lakukan proses akhir bulan>>reindex>>repostingdata, namun masih bermasalah (Followup Pak Benny) |
| 04 August, 2017 |
Hani Fransisca |
Tidak bisa download file dari email |
Refresh browse |
| 04 August, 2017 |
Departemen Fiskal PT. PGC |
Pembukaan data M/BNI /17/06/0001 |
Edit database GLTRAN1 dan GLTRAN2 |
| 04 August, 2017 |
Departemen Fiskal PT. PGC |
Penghapusan data A/MAN/16/06/0268 |
Dapus data di GLTRAN1 dan GLTRAN2 |
| 04 August, 2017 |
I Putu Ike Puspitasari Dewi |
Tidak dapat cek saldo mandiri via internet banking |
Permasalahan ada pada server mandiri |
| 04 August, 2017 |
I Putu Ike Puspitasari Dewi |
Tidak dapat cek saldo bca via fax/telp |
Profider Indosat sedang mengalami gangguan dan tidak dapat melakukan I/O telp |
| 03 August, 2017 |
Departemen Fiskal PT. PGC |
Replace A/TRAN menjadi A/MAN bulan Juni |
Pembuatan Jurnal, Lalu lakukan proses replace A/TRAN menjadi A/MAN |
| 03 August, 2017 |
Departemen Fiskal PT. PGC |
Penarikan data A/TRAN bulan Juni 2017 |
Lakukan proses copy data A/TRAN bulan Juni dari XGLTRAN1 dan XGLTRAN2 ke GLTRAN1 dan GLTRAN2 |
| 03 August, 2017 |
Departemen Fiskal PT. PGC |
Penghapusan data A/TRAN bulan Mei |
Lakukan penghapusan data database GLTRAN1 dan GLTRAN2 |
| 03 August, 2017 |
Maissdah Sari |
Keyboard todak terdeteksi |
Lakukan restart pada komputer |
| 02 August, 2017 |
Fransiska |
Rubah record M/TTIP/17/07/0020 mutasi Titipan menjadi Booking |
|
| 02 August, 2017 |
Fransiska |
Hapus record M/TRAN/17/08/0007 |
|
| 02 August, 2017 |
Departemen Fiskal PT. PGC |
Tidak dapat print |
Cek proses print user |
| 02 August, 2017 |
Fransiska |
Penghapusan Data M/TTIP/17/08/0003 |
Lakukan penghapusan data M/TTIP/17/08/0003 |
| 02 August, 2017 |
Veronica Natalia |
Tidak bisa print ke Epson L1300 |
OFF-ON kan printer. |
| 02 August, 2017 |
Munir Achmad |
Buka akses sosmed untuk update akun PGC |
Setting firewall di mikrotik |
| 01 August, 2017 |
Novitayanti |
forward finance-wcs@pgc.co.id ke novitaayanti@gmail.com |
|
| 31 July, 2017 |
Felicia Diana Sari |
Komputer tidak mau menyala |
|
| 31 July, 2017 |
Felicia Diana Sari |
Tidak bisa konek ke server |
RJ45 pada switch lepas. |
| 31 July, 2017 |
Novita Sari |
Tidak bisa akses HRD-VITA$ |
restart komputer. |
| 31 July, 2017 |
Maissdah Sari |
Kursor pada excel tidak dapat berfungsi |
Reopen excel |
| 31 July, 2017 |
Maissdah Sari |
Angka dibelakang koma menjadi banyak |
Lakukan penyetingan pada format cell (Ms. Excel) |
| 31 July, 2017 |
Novita Sari |
Mapping driver hrd_pgi$ tidak ada |
Map ulang dan unsave credential (agar selalu muncul permintaan username dan password) |
| 31 July, 2017 |
Veronica Natalia |
Pemeriksaan FWT telepon GSM Three |
|
| 31 July, 2017 |
Fransiska |
Hapus M/CASH/17/07/0351 |
|
| 31 July, 2017 |
Khristianingrum Rambu Ngana |
Penghapusan data M/TRAN/17/05/0153 |
Hapus by program |
| 31 July, 2017 |
Novitayanti |
Request edit tanggal 03/07/2017 menjadi 27/07/2017 |
|
| 31 July, 2017 |
Inri Nadine Carolin |
Ganti password finance-wcs@pgc.co.id |
|
| 28 July, 2017 |
Departemen Marketing PT. WCS |
Perbaikan jalur ext.139 dan ext.154 |
|
| 28 July, 2017 |
Yuni Lianti |
Koneksikan printer LX-300 di 192.168.0.60 |
|
| 28 July, 2017 |
Abdulloh Rozaq |
Installasi aplikasi di komputer baru. |
|
| 28 July, 2017 |
Fransiska |
Request delete M/TTIP/17/07/0018 |
|
| 27 July, 2017 |
Emi Rensiana |
Scanning virus di flashdisk drive. |
|
| 27 July, 2017 |
Veronica Natalia |
Install driver printer baru Epson L1300 |
Install driver |
| 27 July, 2017 |
Fransiska |
Data M/TTIP/17/07/0018 yang masih menggantung setelah di delete untuk nomorsp TAN/17/07/0007 |
Lakukan delete ulang untuk transaksi M/TTIP/17/07/0018 lalu lakukan update data di monitor piutang dagang |
| 26 July, 2017 |
Goldmen Agustinus |
Pembuatan User Untuk Program WCS |
Set Entry User Program WCS |
| 26 July, 2017 |
Goldmen Agustinus |
Set Akses Hanya Followup Customer Program WCS |
Set Akses Hanya Followup Customer Program WCS pada Entry User |
| 26 July, 2017 |
Goldmen Agustinus |
Set Entry User Pada Server WCS |
Set Security dan Permision Untuk Program WCS dan WRS untuk User Goldmen |
| 26 July, 2017 |
Departemen Fiskal PT. PGC |
Pembukaan data invoice manual |
Mereplace flag ST menjadi UM untuk notran 'A/17/06/....' |
| 26 July, 2017 |
Abdulloh Rozaq |
Install ulang komputer baru. |
|
| 25 July, 2017 |
Ahmad Susanto |
Printer Epson L1300 hasil printout tidak bagus. |
Maintenance printer. |
| 25 July, 2017 |
Riesha Eka Prilia |
Tombol pintu PT WCS di reseptionist bermasalah. |
Pengantian tombol pintu WCS |
| 25 July, 2017 |
Ahmad Susanto |
Print Out Tidak Mencetak (Tinta Tidak Mencetak) |
Lakukan Fushing Ink Printer Epson L1300 |
| 25 July, 2017 |
Riesha Eka Prilia |
Printer Epson L1300 Tidak Dapat Mencetak Print Out (Tinta Tidak Nyata) |
Lakukan Inkfulsh Tinta |
| 25 July, 2017 |
Emi Rensiana |
Program PGI Efaktur Tidak Dapat Konek Pada Saat Start Data Ke Server Pajak |
Sertifikat Elektronik Expired/ Lakukan Perpanjang Sertifikat Elektronik |
| 25 July, 2017 |
Departemen Fiskal PT. PGC |
Lakukan Penarikan Invoice Manual Program Bulan Juni |
Lakukan Copy and Replace data dari XGLTRAN1 dan XGLTRAN2 ke GLTRAN1 dan GLTRAN2 |
| 25 July, 2017 |
Maissdah Sari |
Tidak dapat mencetak hasil scan di hp1102 |
Setting pada foxit readernya |
| 25 July, 2017 |
Felicia Diana Sari |
Entry sewa print jadwal nama customer tidak lengkap. |
Update shortcut developer.exe |
| 24 July, 2017 |
Felicia Diana Sari |
Error nama customer di Entry Sewa- Print- Jadwal unit L3A-0041 dan L02-0508 |
Bug program, followup ke P. Benny |
| 24 July, 2017 |
Fransiska |
Delete M/TRAN/17/07/0113 |
|
| 24 July, 2017 |
Yuli Eka Yanti |
Printer Epson L210 tidak mau mencetak dokumen karena Paper jam. |
|
| 24 July, 2017 |
Diyah Susilowati |
Mengkoneksikan ke printer Epson L1300 IP: 192.168.0.120 |
|
| 24 July, 2017 |
Rully Octaliany |
Record CCTV Analog tidak bisa di view recordnya. |
Restart server CCTV Analog |
| 21 July, 2017 |
Novita Sari |
Koneksikan printer baru sebagai server L1300 |
|
| 21 July, 2017 |
Ahmad Susanto |
Koneksikan printer ke Epson L1300 di IP: 192.168.0.120 |
|
| 21 July, 2017 |
Indri Yohana L |
Booking fee nilai tidak sesuai |
Edit Sewa.DBF rubah nilai booking fee 1.000.000 menjadi 0 |
| 20 July, 2017 |
Maissdah Sari |
Office selalu loading |
Repair dan Uninstall Office 2007 |
| 20 July, 2017 |
I Putu Ike Puspitasari Dewi |
Tidak dapat menyimpan image |
Set simpan image sebagai |
| 20 July, 2017 |
Departemen Fiskal PT. PGC |
Tarik data invoice manual A/17/06/..... |
Tarik data dari finance (copy and append data dari data finance [xgltran1 ke gltran1 dan xgltran2 ke gltran2]) |
| 20 July, 2017 |
Departemen Fiskal PT. PGC |
Replace data atran menjadi aman |
Replace A/TRAN menjadi A/MAN (Buat jurnal.dbf lalu jalankan proses replace atran menjadi aman) |
| 20 July, 2017 |
Novita Sari |
mapping hrd-vita$ hilang |
re-mapping ulang hrd-vita$ ke 192.168.8.100 |
| 20 July, 2017 |
Indri Yohana L |
Duplicate SW-0002970 LPG-0131 a/n: Erwin Pagardin |
Delete record. |
| 19 July, 2017 |
Khristianingrum Rambu Ngana |
Rubah unit LGR-15VK R-0008 (Roki Andrian) menjadi N-0012 (Nananag Edi Admuji) |
Edit database PEMILIK.DBF |
| 19 July, 2017 |
Khristianingrum Rambu Ngana |
Rubah M/TRAN/17/07/0016 pemilik LGR-15VK R-0008 (Roki Andrian) menjadi N-0012 (Nanang Edi Admuji) |
Edit database TTSDET.DBF |
| 19 July, 2017 |
Maissdah Sari |
File dokumen kiriman dari wahid tanpa spasi |
Update office ke office13 |
| 19 July, 2017 |
Departemen IT |
Tidak dapat print ke Epson L210 (//192.168.0.14/it-l210) |
Install ulang driver dan buat local port dengan cara add printer |
| 19 July, 2017 |
Fransiska |
Delete M/CASH/17/07/0224 |
|
| 19 July, 2017 |
Emi Rensiana |
Monitor tidak mau menyala |
Stop kontak rusak, minta ganti ke GA. |
| 18 July, 2017 |
Khristianingrum Rambu Ngana |
Delete M/TRAN/17/07/0014 |
|
| 18 July, 2017 |
Fitri Triyani |
Pemindahan monitor CCTV |
Penguluran kabel VGA untuk monitor CCTV |
| 18 July, 2017 |
Fransiska |
Delete M/TRAN/17/07/0085 |
|
| 17 July, 2017 |
Munir Achmad |
Rubah IP-Firewall-Address List dari Pengecualian menjadi Manager |
|
| 17 July, 2017 |
Felicia Diana Sari |
Perubahan Customer Entry Sewa S-0057 menjadi G-0009 |
|
| 17 July, 2017 |
Felicia Diana Sari |
Perubahan Sales Entry Sewa A00-0001 menjadi S00-0003 |
|
| 17 July, 2017 |
Felicia Diana Sari |
Delete Entry Sewa No. Sewa: SW-0002963 |
|
| 17 July, 2017 |
Mia Danuranti |
Perapihan data CFIT |
Perapihan data CFIT |
| 13 July, 2017 |
Riesha Eka Prilia |
Refisi SP1 s/d SP3 atas nama Nurmaya Riska Menjadi Riesha Eka Prilia dan Surtina Sukini menjadi Hani Fransiska |
Uppdate Module Program |
| 13 July, 2017 |
Indri Yohana L |
Penginputan data sewa (tidak ada nominal transaksi untuk no kios L07-0001 [Koperasi]) |
Input Entry Booking Fee dan Entry Sewa |
| 13 July, 2017 |
Novitayanti |
Request perubahan tanggal M/GIRO/17/07/0001 |
Rubah tanggal menjadi 22/06/2017 |
| 13 July, 2017 |
Novitayanti |
Request perubahan tanggal M/KRED/17/07/0009 |
Rubah tanggal menjadi 22/06/2017 |
| 13 July, 2017 |
Novitayanti |
Delete Detail-Master M/TRAN/17/07/0024 |
|
| 13 July, 2017 |
Novitayanti |
Refisi M/TRAN/17/06/0165 menjadi ansuran 1 |
|
| 13 July, 2017 |
Fransiska |
Delete M/TRAN/17/07/0047 |
|
| 13 July, 2017 |
Fransiska |
Delete M/TRAN/17/07/0048 |
|
| 13 July, 2017 |
Rully Octaliany |
Pengisian tinta L120: Merah, Kuning, Biru |
|
| 13 July, 2017 |
Felicia Diana Sari |
Tambah ukuran kertas F4 diprinter L120 |
|
| 12 July, 2017 |
Elly Ernawati |
Data tidak balance |
Perubahan pada database GLTRAN1, GLTRAN2, FNTRAN1 lalu melakukan reposting akhir bulan (Lakukan reindek agar program tidak terlalu berat) |
| 10 July, 2017 |
Yuli Eka Yanti |
Entry User |
Entry User |
| 10 July, 2017 |
Yuli Eka Yanti |
Entry User Program WCS (Accounting), User : LIA |
Entry User Program WCS (02.06,02.07,02.14,02.15,03.04,03.05,03.06,03.07,03.08,04.18,04.19,04.20,04.21,04.22,05.01,05.02,05.05,05.07,05.08,05.09,05.10,05.11,05.12,05.14)
|
| 10 July, 2017 |
Yuli Eka Yanti |
Hak Akses User LIA |
Hak Akses All Untuk User LIA |
| 10 July, 2017 |
Indriyani Wijaya |
Pemasangan Printer Hp Oj7110 |
Installasi catridge dan pengecekan jaringan lan pada printer |
| 10 July, 2017 |
Khristianingrum Rambu Ngana |
Penghapusan data M/TRAN/17/02/008 |
Penghapusan melalui entry tts |
| 05 July, 2017 |
Indri Yohana L |
Kesalahan input tanggal |
Perbuahan pada database SEWA.DBF |
| 05 July, 2017 |
Departemen Fiskal PT. PGC |
Pemunculan data (Terlampir By Email) [M/MAN /03 dan M/MAN /05] |
Replace Flag SI jadi UM pada database GLTRAN1 dan GLTRAN2 |
| 05 July, 2017 |
Departemen Fiskal PT. PGC |
Tidak adanya data M/MAN /0311110810 |
Lakukan Copy dan Append data dari XGLTRAN1 ke GLTRAN1 dan XGLTRAN2 ke GLTRAN2 |
| 05 July, 2017 |
Veronica Natalia |
Pemblokan Ext 157 (Chandra) Untuk terima telp direct langsung dari luar |
Penggunaan Fitur DND pada PABX (Ekstensi yang bersangkutan) |
| 04 July, 2017 |
Departemen IT |
Tidak bisa print Canon IP2700 |
Installasi driver printer Canon IP2700 |
| 03 July, 2017 |
Seno Pudjiadi |
Laptop tidak bisa di hidupkan |
Periksa installasi pengkabelan dan battery |
| 22 June, 2017 |
Anastasia Dai |
Foto Pak Sony Terlalu Kecil (Keperluan Pajak) |
Memperbesar Resolusi Foto Pak Sony |
| 22 June, 2017 |
Goldmen Agustinus |
Penghapusan detail master notran 'M/TRAN/17/05/0053' |
Penghapusan by Program WRS Detail dan Master dengan Notran 'M/TRAN/17/05/0053' |
| 22 June, 2017 |
Goldmen Agustinus |
Penghapusan inputan double 'M/TRAN/17/03/0084' |
Penghapusan Detail dan Master Pada Program WRS dengan notran 'M/TRAN/17/03/0084' |
| 22 June, 2017 |
Khristianingrum Rambu Ngana |
Penghapusan data M/TRAN/17/05/0089 |
Penghapusan by Program WRS |
| 21 June, 2017 |
Departemen Fiskal PT. WCS |
Regsitrasi Sertifikat Elektronik Baru Program Efaktur PGC |
Regsitrasi Sertifikat Elektronik Baru Program Efaktur PGC di Program Efaktir dan Mozilla |
| 20 June, 2017 |
Emi Rensiana |
Database ESPT WCS Tahun 2016 yang hilang |
Penelusuran di server |
| 20 June, 2017 |
Departemen Fiskal PT. PGC |
Permintaan penghapusan data A/CASH/17 periode Januari - April 2017 |
Penghapusan data A/CASH/17 pada database GLTRAN1.DBF dan GLTRAN2.DBF |
| 19 June, 2017 |
Anastasia Dai |
Permintaan Master Program ESPT Badan 2010 |
Program ESPT Badan 2010 (Master Program) |
| 19 June, 2017 |
Fitri Triyani |
CD-R Tidak dapat digunakan |
Pemeriksaan kondisi CD-R |
| 19 June, 2017 |
Rully Octaliany |
Tarik Absen tanggal 20 Juni 2017 |
Rekap Absen tanggal 20 Juni 2017 |
| 19 June, 2017 |
Maissdah Sari |
Tidak bisa print ke printer centran hp P1102 |
Pengecekan jaringan ke printer central |
| 16 June, 2017 |
Emi Rensiana |
Install espt Masa PPH Pasal 23-26 |
|
| 16 June, 2017 |
Lili Nurlaela |
Tidak bisa upload program efaktur |
Update sertifikat elektronik di program efaktur dan mozil sertifikat |
| 16 June, 2017 |
Rully Octaliany |
Tarik Absen Tanggal 19 Juni 2017 (PT. PGI dan PT. AI) |
Rekap Absensi Tanggal 19 Juni 2017 (PT. PGI dan PT. AI) |
| 15 June, 2017 |
Rosriani Gea |
Instalasi espt Badan 1771 2010 di laptop. |
|
| 15 June, 2017 |
Anastasia Dai |
Koneksi ke beberapa DB (Kosong) PT baru gagal. error cek DSN. |
Setting ODBC baru untuk beberapa perusahaan. |
| 15 June, 2017 |
Indra Setiawan |
Tidak dapat mencetak dokumen ke print central hp1120 |
Pengecekan jaringan ke print server (lakukan reboot/restart print server) |
| 15 June, 2017 |
Lili Nurlaela |
Neraca saldo awal tahun 2017 tidak balance/sama dengan saldo akhir tahun 2016 |
Menjalankan proses akhir tahun dan awal tahun |
| 15 June, 2017 |
Emi Rensiana |
Install espt Masa PPH Pasal 21-26 v2.2.0.1 |
|
| 14 June, 2017 |
Lili Nurlaela |
Pemindahan program Efaktur PT. WCS dari Eva ke Ibu Lili |
Pemindahan Program |
| 14 June, 2017 |
Departemen Fiskal PT. PGC |
Mereplace Atran menjadi Aman bulan April |
Membuat jurnal dan menjalankan proses Replace Atran menadi Aman |
| 14 June, 2017 |
Anastasia Dai |
Burning data Direksi (Pajak) |
Burning data Direksi (Pajak) |
| 14 June, 2017 |
Veronica Natalia |
Tanggal komputer selalu kembali ke tahun sebelumnya |
Penggantian Battery CMOS |
| 14 June, 2017 |
Departemen Fiskal PT. PGC |
Pengahpusan data A/TRAN/17/04 dan A/TTIP/17/04 |
Penghapusan data pada database GLTRAN1.DBF dan GLTRAN2.DBF |
| 14 June, 2017 |
Rully Octaliany |
Printer HP K7100 tidak keluar outputnya. |
|
| 13 June, 2017 |
Novitayanti |
M/CASH/17/06/0050 Edit nominal 11.310.000 menjadi 7.500.000 |
|
| 13 June, 2017 |
Shienny Yunita Hasibuan |
Perapihan kabel data, telepon dan listrik |
|
| 13 June, 2017 |
Riesha Eka Prilia |
Tidak bisa print ke Print Central hp1102 |
Cek jaringan LAN koneksi ke printer |
| 13 June, 2017 |
Maissdah Sari |
Battery UPS ICA tidak dapat mengisi daya listrik |
Penggantian battery UPS ICA dengan yang baru |
| 12 June, 2017 |
Rully Octaliany |
Tidak bisa tarik absen 192.168.0.18 |
|
| 12 June, 2017 |
Felicia Diana Sari |
L3A-EXH1 Deposit RP*,***,*** |
|
| 12 June, 2017 |
Novitayanti |
Tidak bisa connect ke EPSON L110 |
|
| 12 June, 2017 |
Indri Yohana L |
Delete SP-2202498 |
|
| 12 June, 2017 |
Indri Yohana L |
Request buka akses edit sementara di Entry SP |
|
| 12 June, 2017 |
Indri Yohana L |
Munculkan warna kuning (Sudah dibayar) di detail entry SP |
|
| 12 June, 2017 |
Nofianti Solika |
Delete M/CASH/17/06/0116 |
|
| 12 June, 2017 |
Novita Sari |
Cek error HP K7100 dan ganti catridge black HP K7100. |
|
| 12 June, 2017 |
Yuli Eka Yanti |
Tidak bisa program, refresh connection. |
|
| 12 June, 2017 |
Inri Nadine Carolin |
M/TRAN/17/06/0048 Edit nominal. |
|
| 12 June, 2017 |
Riesha Eka Prilia |
Battery UPS ICA tidak dapat mengisi daya listrik |
Penggantian battery UPS ICA |
| 12 June, 2017 |
I Putu Ike Puspitasari Dewi |
Battery UPS ICA tidak dapat mengisi daya listrik |
Penggantian battery UPS ICA |
| 12 June, 2017 |
Departemen IT |
Perbaikan soldering konektor kabel coaxial di cam 4 cctv analog. |
|
| 09 June, 2017 |
Tri Yanto |
Update website www.pgc.co.id |
|
| 09 June, 2017 |
Felicia Diana Sari |
Perubahan LGR-067E menjadi LPG-067E |
|
| 08 June, 2017 |
Departemen Fiskal PT. PGC |
Data invoice manual A/17/05 tidak muncul di program |
Pengcopyan data invoice manual A/17/05 dari data finance (xgltran1.dbf dan xgltran2.dbf) ke database fiskal (gltran1.dbf dan gltran2.dbf) |
| 08 June, 2017 |
Departemen Fiskal PT. PGC |
Hasil data tarikan invoice manual masih belum muncul |
Replace flag AD menjadi UM data GLTRAN1.DBF dan GLTRAN2.DBF untuk notran A/17/05 |
| 08 June, 2017 |
Eva Tri Handayani |
Registrasi sertifikat elektronik efaktur PT. WCS |
Registrasi sertifikat eletronik efaktur PT. WCS pada aplikasi efaktur dan mozila |
| 08 June, 2017 |
Departemen Fiskal PT. PGC |
Data invoice rutin bulan mei (2017/05/...) tidak muncul di program |
Jalankan proses pph awal bulan di program |
| 08 June, 2017 |
Susanty |
Tidak dapat mencetak (Print) |
Periksa koneksi kabel USB |
| 08 June, 2017 |
Felicia Diana Sari |
Edit nominal L02-0636/BK-1003204 / SW-0002841 |
|
| 08 June, 2017 |
Nursari Ekaningsih |
Koneksikan laptop ke printer K7100 Dept. HRD |
|
| 08 June, 2017 |
Rully Octaliany |
Printer K7100 Error. |
|
| 08 June, 2017 |
Novitayanti |
Tidak bisa masuk Fin_share |
|
| 07 June, 2017 |
Inri Nadine Carolin |
Delete TAN/17/05/0215 |
|
| 07 June, 2017 |
Inri Nadine Carolin |
Delete M/TRAN/17/05/0215 Nominal -57M |
|
| 07 June, 2017 |
Departemen HRD & GA PT. WCS |
Perubahan ext 130 menjadi 888 dan 888 menjadi 130 |
|
| 07 June, 2017 |
Indri Yohana L |
BK-1003204 Tidak bisa backdate tombol Edit. |
|
| 07 June, 2017 |
Lili Nurlaela |
Tidak dapat membuka program PPU |
Pengaturan sharing permision dan security |
| 06 June, 2017 |
Nofianti Solika |
M/CASH/17/06/0064 Deleted |
|
| 06 June, 2017 |
Nurmaya Riska Y. |
Tidak dapat mencetak dokumen |
Koneksi bermasalah, lakukan koneksi ulang printer |
| 06 June, 2017 |
Indriyani Wijaya |
Install Printer HPK7100 (HRD) |
Install Printer HPK7100 (HRD) untuk sementara |
| 06 June, 2017 |
Seno Pudjiadi |
Koneksi ke server hilang |
Map Drive Ulang MKT$ |
| 06 June, 2017 |
Indriyani Wijaya |
Tidak dapat mencetak dokumen ke HPK7100 (HRD) |
Banyak antrian print proses (Hapus antrian printer) |
| 06 June, 2017 |
Yuni Lianti |
Tidak dapat edit entry junrla voucer |
karena bulan berjalan lebih besar, maka haru di back date terlebih dahulu programnya (Back date program) |
| 06 June, 2017 |
Fitri Triyani |
Tidak dapat print |
Hidupkan komputer sharing printer |
| 05 June, 2017 |
Novitayanti |
Program ERP WCS Edit M/TTIP/17/05/0017 bank menjadi BCA (8297) |
|
| 05 June, 2017 |
Felicia Diana Sari |
Layar monitor blank (hitam) waktu booting/startup. |
|
| 05 June, 2017 |
Yugous Nova S. |
Install printer HP 1020 |
|
| 05 June, 2017 |
Eva Tri Handayani |
Burning file keperluan pajak |
Burning file Ke CD untuk keperluan pajak |
| 05 June, 2017 |
Nofianti Solika |
Printer Epson L110 tidak mau menyala. |
|
| 05 June, 2017 |
Novitayanti |
Setting printer HP P1102. Setting F4 |
|
| 05 June, 2017 |
Yuni Lianti |
Setting printer HP P1102 |
|
| 05 June, 2017 |
Inri Nadine Carolin |
Setting printer HP P1102 |
|
| 05 June, 2017 |
Nofianti Solika |
Setting printer HP P1102 |
|
| 05 June, 2017 |
Wiworo Esti Nawangsih |
Scan dokumen |
Scan dokumen |
| 05 June, 2017 |
Nofianti Solika |
Delete M/CASH/17/06/0050 |
|
| 05 June, 2017 |
Nofianti Solika |
Edit nominal master-detail M/CASH/17/06/0050 |
Ubah debet sesuai dengan nominal yang seharusnya pada ttsdet.dbf |
| 05 June, 2017 |
Mega Mutiarawati |
Tidak bisa internet. Cable Unplug. |
|
| 02 June, 2017 |
Felicia Diana Sari |
Program ERP WRS Edit Entry Booking Free LGR-15VK Customer R0008 jadi N0012 |
|
| 02 June, 2017 |
Indri Yohana L |
Program ERP WCS Edit LGR-S017 SW-0002827 D-0141 menjadi D-0142 |
|
| 02 June, 2017 |
Goldmen Agustinus |
Hapus data T-01448 dengan notran M/TRAN/05/0092 |
Hapus pada database TTSDET dan TTSMAS |
| 02 June, 2017 |
Indri Yohana L |
Tidak bisa browsing, Yourconnection is not private. |
|
| 02 June, 2017 |
Inri Nadine Carolin |
Epson L1300 mati total. |
|
| 02 June, 2017 |
Abdulloh Rozaq |
Buka whatsapp di web browser |
|
| 02 June, 2017 |
Felicia Diana Sari |
Program ERP WRS Edit Entry Sewa SW-0000613 Customer R-0008 menjadi N0012 |
|
| 02 June, 2017 |
Inri Nadine Carolin |
Program ERP WCS Edit Entry TTS No Giro: TAN/17/05/0082 menjadi TAN/17/05/0027 |
|
| 02 June, 2017 |
Inri Nadine Carolin |
Program ERP WCS Edit Entry TTS No Giro: TAN/17/05/0027 menjadi TAN/17/05/0082 |
|
| 02 June, 2017 |
Novitayanti |
Program ERP WCS Edit M/TTIP/17/05/0016 nominal menjadi 1.000.000 dan bank menjadi BCA (8297) |
|
| 02 June, 2017 |
Wiworo Esti Nawangsih |
Iterative Calculation Erorr (Excel) |
Lakukan penyetingan pada excel (checklist pada kolom enable iterative calculation) |
| 30 May, 2017 |
Munir Achmad |
Tidak bisa connect ke WIFI |
|
| 30 May, 2017 |
Rully Octaliany |
Absensi error |
|
| 30 May, 2017 |
Indriyani Wijaya |
Tidak bisa scan |
Cek konektifitas PC dengan Scanner |
| 30 May, 2017 |
Departemen Fiskal PT. PGC |
Penghapusan data A/TRAN/16/11 |
Hapus data A/TRAN/16/11 di database GLTRAN1 dan GLTRAN2 |
| 30 May, 2017 |
Departemen Fiskal PT. PGC |
Pembukaan data A/TRAN/16/08/0064 dan A/TRAN/16/08/0499 |
Rubah flag PI menjadi UM pada database GLTRAN1 dan GLTRAN2 |
| 30 May, 2017 |
Maissdah Sari |
Hasil print out excel selalu rata kanan kiri dan rata atas bawah |
Menguncheck center and vertical pada saar print preview pada tab margin |
| 29 May, 2017 |
Ahmad Susanto |
Tidak bisa akses olx |
|
| 29 May, 2017 |
Nofianti Solika |
Edit AB-1005391 No Kios L03-10AC menjadi L03-10AC.C |
|
| 29 May, 2017 |
Nofianti Solika |
Edit AB-1005392 No Kios L03-10AC menjadi L03-10AC.C |
|
| 29 May, 2017 |
Fitri Triyani |
Tidak dapat akses website ecommerce |
Menonaktifkan blok ecommerce website untuk PC user Fitria (hanya satu hari) |
| 29 May, 2017 |
Eva Tri Handayani |
ETAX-40002 : Error di Service. Tidak dapat melakukan koneksi dengan service. Penyebab: Sertifikat Elektronik Expired |
|
| 29 May, 2017 |
Inri Nadine Carolin |
M/CASH/17/05/0263 Edit No. Unit: L03-10AC menjadi L03-10AC.C |
|
| 29 May, 2017 |
Inri Nadine Carolin |
Delete M/CASH/17/05/0264 |
|
| 29 May, 2017 |
Inri Nadine Carolin |
M/CASH/17/05/0265 Edit No. Unit: L03-10AC menjadi L03-10AC.C |
|
| 29 May, 2017 |
Inri Nadine Carolin |
Delete M/CASH/17/05/0266 |
|
| 29 May, 2017 |
Departemen Fiskal PT. PGC |
Permintaan pembukaan data A/TRAN/16/10/0023 s/d A/TRAN/16/10/0025 |
Rubah flag dari PI jadi UM untuk no data tersebut |
| 29 May, 2017 |
Indra Setiawan |
Pembukaan semu modul accounting (Program AI) |
Pembukaan modul di entry user (Program AI) |
| 29 May, 2017 |
Novitayanti |
Kesalahan input nominal |
Edit database ttsmas dan ttsdet |
| 29 May, 2017 |
Departemen Fiskal PT. PGC |
Hapus data A/TRAN/16/11 |
Hapus data A/TRAN/16/11 pada database GLTRAN1 dan GLTRAN2 |
| 29 May, 2017 |
Hani Fransisca |
Pembukaan semua modul aplikasi ERP WCS |
|
| 29 May, 2017 |
Rully Octaliany |
Print tidak keluar |
Cek konektifitas printer |
| 26 May, 2017 |
Departemen Collection PT. WCS |
Printer tidak dapat mencetak, tinta masih ada isinya |
Lakukan maintenance ink infulse |
| 26 May, 2017 |
Maissdah Sari |
Komputer tidak konek ke jaringan dan proses shut down dan startup lama (update process) |
Menguncheck fiture blok smb dan menonaktifkan update online windows |
| 26 May, 2017 |
Inri Nadine Carolin |
Tidak bisa printing |
|
| 24 May, 2017 |
Departemen IT |
Pemasangan CCTV Dept. IT |
|
| 24 May, 2017 |
Indri Yohana L |
Update konten website www.pgc.co.id |
|
| 24 May, 2017 |
Inri Nadine Carolin |
Tidak bisa print karena smb di blok oleh Smadav Terbaru |
Uncheck Blok smb pada Smadav |
| 24 May, 2017 |
Departemen Fiskal PT. PGC |
Membuat hasil replace atran menjadi aman jadi satu kredit sama satu debit |
Jalankan Aman satu kredit dan satu debet |
| 24 May, 2017 |
Indri Yohana L |
Install adobe acrobat untuk membuat File PDF |
|
| 24 May, 2017 |
Departemen Fiskal PT. PGC |
Tarik data atran ke database fiskal |
Copy data atran dari database xgltran1 dan xgltran2 ke gltran1 dan gltran2 (bulan maret 2017) |
| 24 May, 2017 |
Departemen Fiskal PT. PGC |
Replace Atran manjadi Aman bulan maret 2017 |
Membuat jurnal.dbf dari data excel >> lakukan proses replace atran manjadi aman |
| 24 May, 2017 |
Goldmen Agustinus |
Jendela windows explorer berubah |
Perbaikan tampilan/mengembalikan tampilan windows explorer ke semula |
| 24 May, 2017 |
Goldmen Agustinus |
Hapus detail data WRS dengan notran 'M/TRAN/17/05/0073' |
Penghapusan data detail L03-02VM (596.006), L03-10VM (7.056.000), dan L03-11VM (2.348.000) |
| 23 May, 2017 |
Fransiska |
Edit M/CASH/17/05/0233 |
|
| 23 May, 2017 |
Departemen Fiskal PT. PGC |
Debit kredit tidak muncul |
Replace flag ST menjadi UM pada database gltran1 dan gltran2 |
| 23 May, 2017 |
Yuli Merlianti M. |
Instalasi CD Toefl |
|
| 22 May, 2017 |
Anastasia Dai |
Tidak bisa save document. |
|
| 22 May, 2017 |
Nursari Ekaningsih |
Menyambung jaringan ke switch HRD. |
|
| 22 May, 2017 |
Fransiska |
Hapus data 'M/CASH/17/05/0213' L02-0807 |
Hapus Detail Master |
| 22 May, 2017 |
I Putu Ike Puspitasari Dewi |
Printer brother tidak keluar warna. |
|
| 22 May, 2017 |
Fitri Triyani |
Connect ke LQ 2190 |
|
| 22 May, 2017 |
I Putu Ike Puspitasari Dewi |
Paper Jam |
Mengeluarkan kertas yang tertinggal di dalam printer |
| 22 May, 2017 |
Nursari Ekaningsih |
Print out tidak keluar |
Set default ke printer yang dituju |
| 22 May, 2017 |
Inri Nadine Carolin |
Tidak print ke Epson L3100 |
Membuka port smb yang di block smadav |
| 22 May, 2017 |
Novitayanti |
Set kertas kwitansi |
Menambah/Add form ukuran kertas kwitansi (8,5 x 5,5 Inch) |
| 22 May, 2017 |
Rully Octaliany |
Pasang lancard baru |
|
| 22 May, 2017 |
Fransiska |
Hapus detail dan master : M/TITIP/17/05/0015 |
|
| 22 May, 2017 |
Rully Octaliany |
Tidak bisa konek ke jaringan |
Lakukan restart komputer |
| 22 May, 2017 |
Veronica Natalia |
Tidak bisa print |
Memeriksa koneksi jaringan Dept. Legal |
| 19 May, 2017 |
Departemen Fiskal PT. PGC |
Tarik Invoice Rutin |
Jalankan Invoice Rutin di Program Fiskal PGC |
| 19 May, 2017 |
Departemen Fiskal PT. PGC |
Memunculkan Data Invoice Manual |
Melakukan Edit Database Gltran1 dan Gltran2 Untuk Notran 'A/17/04/' |
| 19 May, 2017 |
Departemen IT |
CCTV 4 Analog Loss |
|
| 18 May, 2017 |
Novita Sari |
HRD-VITA$ share problem |
|
| 18 May, 2017 |
Indriyani Wijaya |
Tidak bisa scan |
|
| 18 May, 2017 |
Rosriani Gea |
Install printer P1102 ke Anastasia |
|
| 18 May, 2017 |
Departemen IT |
Tidak Bisa Konek Ke Server |
Pengecekan Antivirus (Akibat penanggulangan ransomeware wannacry) |
| 18 May, 2017 |
Indri Yohana L |
Update konten website pgc.co.id |
|
| 18 May, 2017 |
Departemen Fiskal PT. PGC |
Penarikan Data Bulan April 2017 |
Proses Pengambilan Data Bulan April dari Program PGC dan Merestore Data Ke Program Fiskal PGC |
| 17 May, 2017 |
Novitayanti |
M/KRED/17/05/0013 edit tanggal 09-05-2017 menjadi 18-04-2017 |
|
| 17 May, 2017 |
Inri Nadine Carolin |
Tidak bisa print ke 192.168.0.139 |
|
| 17 May, 2017 |
Novitayanti |
Request internet access. |
|
| 17 May, 2017 |
Nursari Ekaningsih |
Connect share printer ke 192.168.0.55 L210 dan HP1102 |
|
| 17 May, 2017 |
Elly Ernawati |
Tidak bisa connect ke jaringan WCS/PGC |
|
| 17 May, 2017 |
Lili Nurlaela |
Tidak bisa print ke 192.168.0.14 |
|
| 17 May, 2017 |
Mia Danuranti |
Printer tidak dapat hidup |
|
| 17 May, 2017 |
Veronica Natalia |
Notifikasi Flashdisk untuk di format |
Flashdisk harus di format agar dapat di gunakan kembali, selain itu di harapkan untuk tidakl mencabut flashdisk secara paksa |
| 17 May, 2017 |
Lili Nurlaela |
Burning Data Harta TA ACG, AUI, MBS, PGI, WMS, dan WMU |
Burning Ke CD Data Harta TA ACG, AUI, MBS, PGI, WMS, dan WMU |
| 17 May, 2017 |
Inri Nadine Carolin |
Tidak bisa masuk ke WRS$ |
|
| 17 May, 2017 |
Anastasia Dai |
Install ulang PC |
|
| 16 May, 2017 |
Departemen IT |
Install antivirus, anti ransomware, update Windows |
|
| 16 May, 2017 |
Veronica Natalia |
Ms. Excel macro |
|
| 12 May, 2017 |
Departemen IT |
Pemasangan tombol akses door. |
|
| 12 May, 2017 |
Anastasia Dai |
Installasi PC baru. |
|
| 12 May, 2017 |
Indri Yohana L |
Connect WIFI marketing support |
|
| 12 May, 2017 |
Septi Erawati Kristini |
Cek CCTV Pak. Andri tanggal 5 April 2017. |
|
| 12 May, 2017 |
Rully Octaliany |
Lancard onboard rusak |
|
| 10 May, 2017 |
Veronica Natalia |
Pemindahan posisi printer R. HRD & GA PT. PGI dan PT.AI |
Pemindahan perangkat dan installasi pengkabelan |
| 10 May, 2017 |
Mia Danuranti |
Install Driver Epson L210 dan mensharing printer untuk Dept. HRD & GA PT. PGI dan PT.AI |
Install Driver Epson L210 dan mensharing printer untuk Dept. HRd & GA PT. PGI dan PT.AI |
| 10 May, 2017 |
Fitri Triyani |
Install Printer Sharing Epson L210 Dept. HRD & GA PT. PGI dan PT.AI |
Install Printer Sharing Epson L210 Dept. HRD & GA PT. PGI dan PT.AI |
| 10 May, 2017 |
Fransiska |
Pengantian pita printer LX-300 |
|
| 10 May, 2017 |
Felicia Diana Sari |
Edit print SP export to Ms. Word |
|
| 10 May, 2017 |
Indri Yohana L |
Delete double input L01-0406 SP-1000926-PB |
|
| 10 May, 2017 |
Eva Tri Handayani |
Kas 100100 tidak balance |
|
| 10 May, 2017 |
Inri Nadine Carolin |
Pasang printer finance Epson LX 300 |
|
| 10 May, 2017 |
Anastasia Dai |
Program fiskal WCS tidak bisa dibuka. |
|
| 10 May, 2017 |
Nofianti Solika |
Cek HDD Seagate 500Gb |
|
| 10 May, 2017 |
Nofianti Solika |
Server printer Dept. Finance PT. WCS tidak bisa dinyalakan. |
|
| 09 May, 2017 |
Fitri Triyani |
Tidak dapat preview dokument A3 |
Pilih printer yang mendukung A3, baru dapat dipreview dengan skala A3 |
| 09 May, 2017 |
Felicia Diana Sari |
Delete SW-0002801 |
|
| 09 May, 2017 |
Riesha Eka Prilia |
Pemasangan printer HP L1300 |
|
| 08 May, 2017 |
Lili Nurlaela |
Scan virus FDD dari kantor pajak. |
|
| 08 May, 2017 |
Departemen IT |
Cam 4 Loss |
|
| 08 May, 2017 |
Maissdah Sari |
Tidak Bisa Telp Ke Luar |
Set Penyesuaian Pemakaian Telp di Dynamite |
| 08 May, 2017 |
Departemen HRD & GA PT. WCS |
Print Epson L210 Tidak Bisa Dinyalakan |
Pemeriksaan Supply Power Printer |
| 08 May, 2017 |
Inri Nadine Carolin |
Edit K/BNI2/17/04/0003 Kode Bank 11201413 menjadi 11201964. |
|
| 08 May, 2017 |
Chandra |
Pemeriksaan telepon untuk pak Vega |
|
| 08 May, 2017 |
Felicia Diana Sari |
Printer Epson L120 Tidak Dapat Dihidupkan |
Cek Koneksi Kabel Power |
| 08 May, 2017 |
Mia Danuranti |
Documen protected tidak bisa di print. |
|
| 08 May, 2017 |
Felicia Diana Sari |
Monitor power ON, tetapi tidak ada tampilan. |
|
| 05 May, 2017 |
Veronica Natalia |
Blok akses p. Chandra ke PGI |
Uninstall Teamviewer, Radmin, VNC, dan disable remote desktop. |
| 05 May, 2017 |
Yuli Eka Yanti |
Copy data ke folder PGC di Server Accounting |
|
| 05 May, 2017 |
Gideon Risky Stevano |
Setting IP untuk restu Dept. Legal |
|
| 05 May, 2017 |
Fitri Triyani |
Request PIN telepon PT. PGI/AI |
|
| 05 May, 2017 |
Inri Nadine Carolin |
Tidak bisa telepon ke: 8093875 |
|
| 05 May, 2017 |
Rully Octaliany |
Tidak bisa # ke PGI/AI |
|
| 05 May, 2017 |
Maissdah Sari |
PIN tidak bisa outgoing. |
|
| 05 May, 2017 |
Tika Ayu Wulandari |
Paperjam di printer Brother |
|
| 05 May, 2017 |
Fransiska |
Edit Tanggal J. Tempo M/SWIT/17/04/0001 28/04/2017 menjadi 23/03/2017 |
|
| 05 May, 2017 |
Elly Ernawati |
Koneksikan ke printer IT(192.168.0.14) setelah diinstall ulang oleh Dion. |
|
| 05 May, 2017 |
Rully Octaliany |
Tidak bisa masuk menu Admin |
|
| 04 May, 2017 |
Rully Octaliany |
Cek printout Epson L210 bergaris |
|
| 04 May, 2017 |
Fitri Triyani |
Mapping HRD-FITRI$
|
|
| 04 May, 2017 |
Fitri Triyani |
Register user akses di Innovation MG 336 PT. PGI/AI |
|
| 04 May, 2017 |
Indri Yohana L |
Update event www.pgc.co.id |
|
| 03 May, 2017 |
Ahmad Susanto |
Pemeriksaan telepon ex. Bpk Vega Dept. Collection. |
|
| 03 May, 2017 |
Gideon Risky Stevano |
Request via whatsapp reset password account fikri77@pgc.co.id |
|
| 03 May, 2017 |
Rully Octaliany |
Isi tinta dan flushing tinta Epson L210 |
|
| 03 May, 2017 |
Novitayanti |
Hapus Entry TTS |
|
| 03 May, 2017 |
Novitayanti |
Hapus Entry TTS |
|
| 03 May, 2017 |
Veronica Natalia |
Tidak bisa print ke 192.168.0.55, 192.168.0.120 |
|
| 02 May, 2017 |
Rully Octaliany |
Tidak bisa retrieve |
|
| 02 May, 2017 |
Rully Octaliany |
Restore backup April Minggu ke 2 |
|
| 02 May, 2017 |
Ahmad Susanto |
Cek blutooth wireless Logitech P/N: 810-002811 |
|
| 02 May, 2017 |
Rully Octaliany |
Tidak bisa teamviewer ke CCTV |
|
| 02 May, 2017 |
Tika Ayu Wulandari |
Page Spacing. |
|
| 28 April, 2017 |
I Putu Ike Puspitasari Dewi |
Tidak bisa Telepon/Fax ke 1500123 |
|
| 27 April, 2017 |
Rully Octaliany |
Data rekap absensi tanggal 13 April 2017 Hilang. |
|
| 27 April, 2017 |
Fransiska |
Delete M/CASH/17/04/0223 |
|
| 27 April, 2017 |
Novita Sari |
Reset Epson L210 No Inv: WCS/01PRT/0414/HR/052 |
|
| 27 April, 2017 |
Megawati Saumin |
Indosat release |
|
| 27 April, 2017 |
Lili Nurlaela |
FDD tidak terdetect di PC |
|
| 27 April, 2017 |
Wahita Agni Safitri |
Virus |
|
| 27 April, 2017 |
Indri Yohana L |
Tidak ada power ke CPU ex. Netri |
Ganti kabel rol |
| 27 April, 2017 |
Eva Tri Handayani |
Database kosong |
|
| 25 April, 2017 |
Fransiska |
Delete M/TRAN/17/04/0129 |
|
| 25 April, 2017 |
Eva Tri Handayani |
Tidak ada Data Source (ODBC) pada menu Addministrative Tools |
Buat Shortcut di Star Menu |
| 25 April, 2017 |
Veronica Natalia |
Meminta hasil recording R. HRD tanggal 20/04/2017 pukul 18.30 s/d 20.30 |
Convert hasil recording ke AVI
(Cam HRD1 & Cam HRD2) |
| 25 April, 2017 |
Departemen IT |
Stop Kontak Access Door Luar Off |
Melalui Bantuan Engineering (Bapak Teki), dilakukan pemeriksaan MCB |
| 25 April, 2017 |
Anastasia Dai |
Mapping ke folder rame-rame dan program diserver. |
|
| 21 April, 2017 |
Anastasia Dai |
Installasi SPT Badan 1771 2010 |
|
| 21 April, 2017 |
Lili Nurlaela |
Save ke PDF |
|
| 21 April, 2017 |
Anastasia Dai |
Instalasi aplikasi di laptop pribadi |
|
| 20 April, 2017 |
Novitayanti |
Kesalahan input Nominal (Rp.7.140.633,-) |
Pembetulan via Database (Rp.7.146.633,-) |
| 20 April, 2017 |
Maissdah Sari |
Tombol (N) keyboard tidak dapat kembali ke posisi semula = mendem |
Perbaikan hardware |
| 20 April, 2017 |
Anastasia Dai |
Installasi SPT PPH Orang Pribadi Tahunan |
|
| 18 April, 2017 |
Novitayanti |
Kesalahan input nominal (Rp.71.472.328,-) |
Pembetulan Nominal melalui database (Rp.71.466.328,-) |
| 17 April, 2017 |
Yuni Lianti |
Printout printer L110 tidak berwarna |
|
| 17 April, 2017 |
Novitayanti |
Printer L110 tidak mau menyala. |
Matikan 10detik, lalu nyalakan kembali. |
| 17 April, 2017 |
Fransiska |
Hapus data di program WCS |
Nominal 2.858.000
Unit L3A-0178 |
| 17 April, 2017 |
Anastasia Dai |
Laptop Pinjaman GA Hang |
Penggantian Laptop dan Penyetingan PRogram dll |
| 17 April, 2017 |
Goldmen Agustinus |
Kesalahan input dan nominal |
Hapus data M/TRAN/17/03/0083
Unit LGR-001E |
| 13 April, 2017 |
Rosriani Gea |
Setting sharring printer HP1102 dari Anas. |
|
| 13 April, 2017 |
Eva Tri Handayani |
Install SPT Orang Pribadi 1.5 |
|
| 13 April, 2017 |
Rully Octaliany |
Aplikasi Time Attendance Run-Time Error '91 |
|
| 13 April, 2017 |
Novita Sari |
Cek virus dari Flashdisk BPJS |
|
| 13 April, 2017 |
Emi Rensiana |
Tidak bisa print ke HP 1102 |
|
| 12 April, 2017 |
Nursari Ekaningsih |
Mapping Lina$, Welly$ dan Santy$ ke server. |
|
| 12 April, 2017 |
Anastasia Dai |
Tidak mau booting ke windows XP. |
|
| 12 April, 2017 |
Emi Rensiana |
Kabel power longgar |
|
| 10 February, 2017 |
Fransiska |
DELETE |
|
| 16 December, 2016 |
Ahmad Susanto |
Tolong di Cek CPU an Ahmad No Inventaris WCS/01CPU/1107/CL/057. |
|
| 14 December, 2016 |
Anastasia Dai |
Batre netbook tidak dapat mengisi daya |
|
| 07 December, 2016 |
Rully Octaliany |
Cek CCTV Ibu Yuli Eka tgl 14 Desember 2016
- Datang jam (8:42)
- Keluar kembali berangkat ke Wahid jam berapa |
|
| 06 December, 2016 |
Rully Octaliany |
Cek CCTV Ibu Yuli Merlianti
16 November 2016 Absen Pulang |
|
| 06 December, 2016 |
Rully Octaliany |
Cek CCTV Ibu Vero
29 November 2016 Absen Pulang |
|
| 06 December, 2016 |
Departemen HRD & GA PT. WCS |
Cek CCTV
Bu tina tgl 6/12/16 Pulang cepat kira2 jam 15.30-16.00
Bu Siska tgl 6/12/16 Datang terlambat kira2 jam 11.00 - 12.00 |
|
| 17 November, 2016 |
Departemen Marketing PT. WCS |
Pak Andry (Marketing) Tidak Bisa Connect Ke Wireless Router |
|
| 17 November, 2016 |
Nurmaya Riska Y. |
Setiap Proses Print muncul Notifikasi Page Set Up dari Epson |
|
| 17 November, 2016 |
Nursari Ekaningsih |
Minta Data Laptop Robby |
|
| 17 November, 2016 |
Lili Nurlaela |
Entry Jurnal Harian Sedang Dipakai |
|
| 17 November, 2016 |
Diyah Susilowati |
Tidak bisa konek ke K7100 (Driver need update) |
|
| 17 November, 2016 |
Departemen HRD & GA PT. WCS |
Tidak bisa konek ke internet. |
|
| 17 November, 2016 |
Rully Octaliany |
Cek CCTV Ibu Tina
23 November 2016 Absen Pulang
30 November 2016 Absen Pulang |
|
| 16 November, 2016 |
Rully Octaliany |
Tolong cek CCTV
Rabu 161116
1. Bu tina keluar kantor makan siang kembali jam 2an (tolong cek jam keluar dan jam kembalinya)
2. Bu Yuli Merlianti izin pulang cepat jam 14.30an tidak absen pulang |
|
| 16 November, 2016 |
Cicilia Yunita Putri |
Permintaan CCTV di kantor PGI atas nama:
1. Suyatna (Absen pulang 1 Nov '16)
2. Cicilia (Absen datang dan pulang 1 Nov '16)
3. Maissdah (Absen datang 1 Nov '16)
4. M. Amin (Absen pulang 1 Nov '16) |
|
| 15 November, 2016 |
Lili Nurlaela |
Email minta kode verifikasi |
|
| 15 November, 2016 |
Rully Octaliany |
Finger Print tidak bisa tarik absen lewat system (sementara manual) |
|
| 14 November, 2016 |
Ahmad Susanto |
Hard Disc Server semuanya (HRD99, HRD3, HRD1, dst) Full jadi ga bisa SAVE. Tlg di Cek |
|
| 14 November, 2016 |
Chandra |
Line telp tidak bisa keluar, terima kasih |
|
| 14 November, 2016 |
Putri Safitri Yuninda |
Printer tarik kertas banyak |
|
| 14 November, 2016 |
Indriyani Wijaya |
Pemasangan Tinta Baru Printer hp 7110 |
|
| 14 November, 2016 |
Diyah Susilowati |
Tidak bisa print ke K7100 (Printer Offline) |
|
| 14 November, 2016 |
Chandra |
Laptop ACER Aspire 5570 di Ruang HRD & GA , hang tidak bisa booting ke Windows,, terima kasih |
|
| 11 November, 2016 |
Ahmad Susanto |
testing dari komputer pak ahmad |
|
| 11 November, 2016 |
Chandra |
testing dari komp. pak chandra |
|
| 11 November, 2016 |
Chandra |
Laptop Acer travelmate2420 untuk tes komputer calon kandidat mengalami sangat lambat dalam proses membuka software office termasuk excel, terima kasih. |
|
| 11 November, 2016 |
Rully Octaliany |
HRD2 Kapasitasnya penuh. |
|
| 10 November, 2016 |
Linda Kartini |
Cara hapus Detail dan Master Entry TTS |
|
| 10 November, 2016 |
Departemen Marketing PT. WCS |
Pesawat telpon tidak ada tone/nada. |
|
| 10 November, 2016 |
Dimas Kadarianto |
Permintaan alamat email baru dimas.kadarianto@pgc.co.id |
|
| 10 November, 2016 |
Rully Octaliany |
Tinta Printer L210 Habis |
|
| 10 November, 2016 |
Septi Erawati Kristini |
Informasi PIN telepon |
|
| 09 November, 2016 |
Dimas Kadarianto |
Notebook Travelmate 2420 hang. |
|
| 09 November, 2016 |
Departemen IT |
Testing dari HRD |
|
| 09 November, 2016 |
Rully Octaliany |
cek cctv bu tina |
|
| 09 November, 2016 |
Linda Kartini |
Tidak bisa konek ke jaringan. |
|
| 08 November, 2016 |
Fransiska |
Hapus M/CASH/16/11/0050 |
|
| 08 November, 2016 |
Tika Ayu Wulandari |
Paper jam diprinter Laserjet P1100 |
|
| 08 November, 2016 |
Elly Ernawati |
Tidak bisa internet. |
|
| 08 November, 2016 |
Rully Octaliany |
Cek CCTV Ibu Tina 28/10/2016 |
|
| 04 November, 2016 |
Martha Sarmahata S. |
Edit K/MYPD/16/10/0067 |
|
| 04 November, 2016 |
Fransiska |
Install program WRS |
|
| 04 November, 2016 |
Seno Pudjiadi |
Kirim email AJB ke wisnu_hpm@yahoo.com |
|
| 04 November, 2016 |
Fransiska |
Delete M/CASH/16/11/0004 program WRS |
|
| 04 November, 2016 |
Rully Octaliany |
Cek CCTV Pak Seno 26/10/2016 |
|
| 20 October, 2016 |
Indriani Rahmadansyah |
setting map drive indri$ di laptop pak seno |
|
| 18 October, 2016 |
Yuli Eka Yanti |
Tidak bisa mapping ke pgc1-d$ |
|
| 18 October, 2016 |
Putri Safitri Yuninda |
Edit L01-0858 SP-0000852 |
|
| 18 October, 2016 |
Putri Safitri Yuninda |
Edit L01-948 Luas 2,96 |
|
| 18 October, 2016 |
Fransiska |
Delete M/TRAN/16/10/0053 |
|
| 18 October, 2016 |
Fransiska |
Delete M/TRAN/16/10/0047 |
|
| 18 October, 2016 |
Putri Safitri Yuninda |
Edit SP-2202518-C001 |
|
| 10 October, 2016 |
Novita Sari |
Winrar error tidak bisa achieve klik kanan. |
|
| 07 October, 2016 |
Departemen HRD & GA PT. WCS |
Pembersihan printer K7100 |
|
| 06 October, 2016 |
I Putu Ike Puspitasari Dewi |
Pemasangan pita printer LX310 |
|
| 06 October, 2016 |
Veronica Natalia |
Pemeriksaan printer K7100 |
|
| 05 October, 2016 |
Rully Octaliany |
Cek CCTV Pak Seno |
|
| 05 October, 2016 |
Yukke Dianawaty |
Error \\192.168.0.100\ pgc1-d$ |
|
| 03 October, 2016 |
Seno Pudjiadi |
Printing KTP tenant |
|
| 29 September, 2016 |
Maissdah Sari |
Pemasangan proyektor untuk presentasi. |
|
| 29 September, 2016 |
Novita Sari |
Setting hrd4$ |
|
| 29 September, 2016 |
Putri Safitri Yuninda |
error mapping wrs$ |
|
| 29 September, 2016 |
Lubar Sriyani |
Printer L210 tidak mau menyala. |
|
| 29 September, 2016 |
Nursari Ekaningsih |
Untittle PDF files. |
|
| 29 September, 2016 |
Rully Octaliany |
Cek CCTV |
|
| 29 September, 2016 |
Fransiska |
Delete M/CASH/16/090226 |
|
| 29 September, 2016 |
Fransiska |
Delete M/TRAN/16/09/0094 |
|
| 29 September, 2016 |
Indri Yohana L |
Install ulang PC |
|
| 29 September, 2016 |
Fransiska |
Delete M/CASH/16/09/0255 |
|
| 29 September, 2016 |
Indri Yohana L |
Setting Scanner HP 1410 |
|
| 29 September, 2016 |
Cicilia Yunita Putri |
Cek CCTV Pak Amin. |
|
| 22 September, 2016 |
Novita Sari |
Connect ke hrd4$ mapping drive |
|
| 22 September, 2016 |
Putri Safitri Yuninda |
Connect ke printer Epson L120 |
|
| 22 September, 2016 |
Veronica Natalia |
Setting timer telepon dari WCS ke PGI |
|
| 22 September, 2016 |
Veronica Natalia |
Tidak bisa print ke K7100 |
|
| 19 September, 2016 |
Yuli Eka Yanti |
Tidak bisa koneksi ke jaringan PGC via mapping |
|
| 19 September, 2016 |
Departemen IT |
Penarikan kabel dari PGC(R. Dion) ke Accounting(Bu. Yuli) |
|
| 15 September, 2016 |
Rosriani Gea |
Permintaan WIFI akses ke laptop. |
|
| 15 September, 2016 |
Fransiska |
Delete record M/TRAN/16/09/0040 |
|
| 14 September, 2016 |
Fransiska |
Tidak bisa konek ke jaringan. |
|
| 14 September, 2016 |
Inri Nadine Carolin |
Mapping hilang |
|
| 14 September, 2016 |
Maissdah Sari |
Tidak bisa interlokal |
|
| 14 September, 2016 |
Departemen IT |
CCTV 4 mati / loss |
|
| 14 September, 2016 |
Rully Octaliany |
Cek CCTV bpk. Maradona 8/9/2016 |
|
| 08 September, 2016 |
Anastasia Dai |
Pengecekan stop kontak / terminal. |
|
| 07 September, 2016 |
Anastasia Dai |
Mapping rame rame$ |
|
| 06 September, 2016 |
Departemen IT |
Pemeriksaan mesin absen. |
|
| 06 September, 2016 |
Departemen IT |
Pemeriksaan PC ex. Bapak Seno. |
|
| 06 September, 2016 |
Departemen IT |
Pemeriksaan PC ex Server Absen |
|
| 06 September, 2016 |
Departemen IT |
Pemeriksaan Keyboard |
|
| 06 September, 2016 |
Departemen IT |
Pemeriksaan keyboard. |
|
| 06 September, 2016 |
Departemen IT |
Pengecekan Wireless Router |
|
| 06 September, 2016 |
Departemen IT |
Pemeriksaan FAX |
|
| 06 September, 2016 |
Departemen IT |
Pemeriksaan Monitor |
|
| 06 September, 2016 |
Departemen IT |
Pengecekan UPS |
|
| 06 September, 2016 |
Rully Octaliany |
Cek absen Bpk. Kendar |
|
| 06 September, 2016 |
Rully Octaliany |
Cek absen Bpk. Andri |
|
| 05 September, 2016 |
Departemen HRD & GA PT. WCS |
Setting PC dan printer sebagai host. |
|
| 05 September, 2016 |
Veronica Natalia |
Cek signal WIFI ke ruang training. |
|
| 01 September, 2016 |
Putri Safitri Yuninda |
Printer L120 Bermasalah |
|
| 01 September, 2016 |
Rully Octaliany |
Cek CCTV kehadiran. |
|
| 01 September, 2016 |
Rully Octaliany |
Tidak bisa akses program absensi. |
|
| 01 September, 2016 |
Departemen IT |
Cek barang inventory untuk diserahkan ke GA. |
|
| 01 September, 2016 |
Chandra |
Pengecekan server absen |
|
| 01 September, 2016 |
Chandra |
Pengecekan keyboard server absen |
|
| 01 September, 2016 |
Chandra |
Pengecekan mesin absen |
|
| 01 September, 2016 |
Chandra |
Pengecekan keyboard |
|
| 01 September, 2016 |
Chandra |
Pengecekan monitor |
|
| 01 September, 2016 |
Veronica Natalia |
Tidak bisa print |
|
| 01 September, 2016 |
Ghalina Tristiany A. |
Pemeriksaan notebook NEC |
|
| 01 September, 2016 |
Ghalina Tristiany A. |
Pemeriksaan HDD External |
|
| 31 August, 2016 |
Ahmad Susanto |
Pemeriksaan Laptop NEC (Pemakai Nina-HRD) |
|
| 30 August, 2016 |
Ahmad Susanto |
Pemeriksaan handphone Lenovo A1000 |
|
| 30 August, 2016 |
Rully Octaliany |
Cek CCTV kehadiran P. Rozak dan B. Tina |
|
| 22 August, 2016 |
Indri Yohana L |
Delete L3A-208AC karena mau dirubah menjadi L3A-208A |
|
| 19 August, 2016 |
Chandra |
Tidak bisa telpon ke WCS dari PGI. |
|
| 19 August, 2016 |
Yuli Eka Yanti |
Tidak bisa akses mapping ke 192.168.0.15 Data_Riani$ |
|
| 19 August, 2016 |
Cicilia Yunita Putri |
Tarik absen PGI & AI |
|
| 19 August, 2016 |
Putri Safitri Yuninda |
Revisi Entry SP LBS-0093 (Foward ke P. Benny via email) |
|
| 19 August, 2016 |
Departemen HRD & GA PT. WCS |
Penambahan akses finger untuk access door. |
|
| 19 August, 2016 |
Chandra |
Tidak bisa internet. |
|
| 18 August, 2016 |
Chandra |
Disable password task CCTV di LCD. |
|
| 18 August, 2016 |
Cicilia Yunita Putri |
Tarik absen PGI & AI tanggal 18 Agustus 2016 |
|
| 16 August, 2016 |
Cicilia Yunita Putri |
Pemeriksaan Mouse |
|
| 12 August, 2016 |
Maissdah Sari |
Tidak bisa print di HP 1102 |
|
| 12 August, 2016 |
Chandra |
Pemeriksaan HDD External WCS/01HDE/0110/HR/018 |
|
| 12 August, 2016 |
Departemen IT |
Pemasangan saklar Access Door. |
|
| 12 August, 2016 |
Eva Tri Handayani |
Scanning flashdriver cek virus. |
|
| 12 August, 2016 |
Indri Yohana L |
Cek kehadiran di CCTV |
|
| 10 August, 2016 |
Putri Safitri Yuninda |
Perjanjian tidak link ke ms word (Print SP) (sewa)
(entry SP) - SP |
|
| 10 August, 2016 |
Eva Tri Handayani |
Peralihan Surat Pesanan SP-0000790-PA |
|
| 10 August, 2016 |
Lili Nurlaela |
Tidak bisa reindex PT. ACG |
|
| 10 August, 2016 |
Martha Sarmahata S. |
Entry Batal TTS: M/TRAN/16/08/0025 |
|
| 10 August, 2016 |
Inri Nadine Carolin |
Entry TTS M/TRAN/16/08/0009 Detail AB-1004519 edit Keterangan. |
|
| 10 August, 2016 |
Yugous Nova S. |
Connect ke printer L1300 |
|
| 10 August, 2016 |
Putri Safitri Yuninda |
Laptop layar blank hitam. |
|
| 10 August, 2016 |
Filial Fida Khrisna |
Daftar finger untuk akses door. |
|
| 09 August, 2016 |
Hani Fransisca |
Extensi 338 tidak ada tone. |
|
| 08 August, 2016 |
Rully Octaliany |
Cek CCTV kehadiran Ibu Mega |
|
| 05 August, 2016 |
Chandra |
Tidak bisa akses scan shared. |
|
| 05 August, 2016 |
I Putu Ike Puspitasari Dewi |
Tidak bisa buka file attachment .PDF |
|
| 04 August, 2016 |
Putri Safitri Yuninda |
Perubahan L01-0942 Clara Marsellya Saputra menjadi Regina Leonara (R-0134) |
|
| 01 August, 2016 |
Fransiska |
Edit SP-2202517-C001. |
|
| 01 August, 2016 |
Departemen IT |
Marketing - Entry SP - Variable 'BLN' is not found. |
|
| 29 July, 2016 |
Indra Setiawan |
Save PDF Office 2013 |
|
| 29 July, 2016 |
Indra Setiawan |
Ganti username n password pc. |
|
| 29 July, 2016 |
I Putu Ike Puspitasari Dewi |
Register access door |
|
| 29 July, 2016 |
Cicilia Yunita Putri |
Register access door |
|
| 29 July, 2016 |
Departemen HRD & GA PT. WCS |
Register card untuk access door |
|
| 29 July, 2016 |
Fransiska |
Delete record Entry TTS |
|
| 29 July, 2016 |
Riesha Eka Prilia |
Tidak bisa print ke HP 1102 |
|
| 29 July, 2016 |
Putri Safitri Yuninda |
Tidak bisa internet. |
|
| 28 July, 2016 |
Departemen IT |
Pengerjaan Access Door PT. PGI |
|
| 26 July, 2016 |
Fransiska |
Tidak bisa connect ke program WCS. |
|
| 26 July, 2016 |
Yukke Dianawaty |
Tidak bisa internet. |
|
| 25 July, 2016 |
Martha Sarmahata S. |
Extensi 116 tidak ada nada / mati. |
|
| 25 July, 2016 |
Nurmaya Riska Y. |
Buka menu Entry Kios di Program P. Beny |
|
| 25 July, 2016 |
Diyah Susilowati |
Tidak bisa print ke K7000 192.168.0.144 |
|
| 25 July, 2016 |
Inri Nadine Carolin |
UPS berbunyi terus menerus. |
|
| 22 July, 2016 |
Indra Setiawan |
Tidak bisa terhubung ke jaringan PGI. |
|
| 22 July, 2016 |
Novita Sari |
Tidak bisa write di folder vita$ |
|
| 22 July, 2016 |
Cicilia Yunita Putri |
Tidak bisa print di HP 1102 |
|
| 22 July, 2016 |
Departemen IT |
Matrix billing error. |
|
| 22 July, 2016 |
Departemen IT |
CCTV IP dan Analog error. |
|
| 21 July, 2016 |
Cicilia Yunita Putri |
Tidak bisa tarik absen |
|
| 21 July, 2016 |
Departemen IT |
Permintaan Bu Syieni, Tidak dapat akses internet melalui WCS-BOD |
|
| 21 July, 2016 |
Veronica Natalia |
Setting PC eks Fitri di PGI |
|
| 21 July, 2016 |
Veronica Natalia |
tidak bisa print ke printer K7100. |
|
| 21 July, 2016 |
Departemen IT |
Setting CCTV ruang IT. |
|
| 21 July, 2016 |
Departemen IT |
Pemasangan kabel VGA dan pemasangan CCTV |
|
| 20 July, 2016 |
Veronica Natalia |
Setting koneksi ke printer HP P1102 dan Brother. |
|
| 20 July, 2016 |
Cicilia Yunita Putri |
Request tarik absensi PT. PGI tanggal 20/07/2016 |
|
| 20 July, 2016 |
Ahmad Susanto |
Setting printer epson L210, Hp K7100, dan Hp 1100 di komputer eks Nur |
|
| 20 July, 2016 |
Veronica Natalia |
Cek setting CCTV IP |
|
| 19 July, 2016 |
Novita Sari |
Request tarik absen PT. PGI tanggal 19/07/2016 |
|
| 19 July, 2016 |
Chandra |
Tidak bisa print ke printer HP P1102 (PT.PGI) |
|
| 19 July, 2016 |
Riesha Eka Prilia |
Tidak bisa print ke HP P1102 (PT. PGI) |
|
| 18 July, 2016 |
Departemen IT |
Persiapan pemasangan CCTV PT. PGI/AI |
|
| 18 July, 2016 |
Cicilia Yunita Putri |
Menjalankan program team viewer (untuk akses remote dari wahid) |
|
| 18 July, 2016 |
Novita Sari |
Tarik absen PGI & AI tanggal 15-18 Juli 2016 |
|
| 18 July, 2016 |
Novita Sari |
Eksport data absen ke excel dan dikirim via email (data absen tanggal 15-18 Juli 2016) |
|
| 18 July, 2016 |
Chandra |
Setting map drive scan global |
|
| 18 July, 2016 |
Departemen IT |
Register user access door PGI dan AI |
|
| 18 July, 2016 |
Departemen IT |
Penarikan transaksi telp bulan Juni 2016 PT PGI dan PT AI |
|
| 14 July, 2016 |
Veronica Natalia |
Setting Mapping PGI dan WCS, Setting printer ke P. Ahmad (K7100, P1102) |
|
| 14 July, 2016 |
Eviyenty |
Setting printer ke P. Ahmad (K7100 & P1102) |
|
| 14 July, 2016 |
Novita Sari |
Setting printer ke P. Ahmad (K7100 & P1102) dan Rully (L210) |
|
| 14 July, 2016 |
Departemen IT |
Pemasangan akses door di PT. PGI |
|
| 14 July, 2016 |
Maissdah Sari |
Buka sharing FIN2 di server keperluan data |
|
| 14 July, 2016 |
Maissdah Sari |
Tidak bisa print ke hp lasetjet P1102 |
|
| 14 July, 2016 |
Cicilia Yunita Putri |
Buat folder untuk Cicilia-HRD di server PGI |
|
| 13 July, 2016 |
Cicilia Yunita Putri |
Pengecekan CCTV Tanggal 30 Juni dan 1 Juli 2016, untuk keperluan absensi Pak Yatna |
|
| 01 July, 2016 |
Yuli Eka Yanti |
Setting WIFI untuk lembur hari senin (4Juli 2016) |
|
| 01 July, 2016 |
Departemen Enginering PT. PGC |
Instalasi kabel telepon dari PGI ke WCS. |
|
| 01 July, 2016 |
Departemen IT |
Pemasangan mesin absensi dan akses pintu Solution PF-588 di PGI |
|
| 30 June, 2016 |
Departemen IT |
Update Program WCS Baru (developerNew.exe) |
|
| 30 June, 2016 |
Kristina Rahayu |
Edit L02-0783 sales Purwo (P00-00) menjadi Septi (S00-00). |
|
| 30 June, 2016 |
Kristina Rahayu |
Hapus record unit: L02-446C |
|
| 30 June, 2016 |
Cicilia Yunita Putri |
Request hapus hrd2 mapping di komputer P. Chandra |
|
| 30 June, 2016 |
Rully Octaliany |
Pemindahan mesin absen (mesin absen lama) untuk keperluan penarikan data absen |
|
| 30 June, 2016 |
Cicilia Yunita Putri |
Request PIN telpon |
|
| 30 June, 2016 |
Cicilia Yunita Putri |
Request email cicilia@pgc.co.id |
|
| 30 June, 2016 |
Rully Octaliany |
Request pembuatan email rully@pgc.co.id |
|
| 30 June, 2016 |
Departemen Fiskal PT. PGC |
Penghapusan data A/PP23 ,A/PH23 untuk bulan April dan Mei, dan A/PPH / bulan Maret |
|
| 30 June, 2016 |
Cicilia Yunita Putri |
Request pemasangan PC di PGI menggunakan PC ex Fitri. |
|
| 30 June, 2016 |
Departemen Fiskal PT. PGC |
Penghapusan PPH23 dll data terlampir email bulan April 2016 |
|
| 29 June, 2016 |
Agatha Niken |
Tidak bisa save flashdisk di komputer P. Chandra |
|
| 29 June, 2016 |
Yukke Dianawaty |
Jaringan accounting bermasalah, tidak dapat connect ke server. |
|
| 29 June, 2016 |
Departemen HRD & GA PT. WCS |
Pindah mesin absensi ke ruang HRD. |
|
| 29 June, 2016 |
Departemen IT |
Tes Permasalahan |
|
| 29 June, 2016 |
Putri Safitri Yuninda |
Request penghapusan Entry Sewa : L02-0831 karena double. |
|
| 29 June, 2016 |
Kristina Rahayu |
Request edit entry sewa L02-0935 |
|
| 29 June, 2016 |
Dian Handayani |
Program WCS erorr data mismatch ketika buka rekapitulasi kwitansi dari menu collection |
|
| 28 June, 2016 |
Nurmaya Riska Y. |
Selalu menerima email lebih dari satu dengan pesan yang sama (account maya@pgc.co.id) |
|
| 28 June, 2016 |
Indriani Rahmadansyah |
Tarik data email pak Robby (roby@pgc.co.id) |
|
| 28 June, 2016 |
Nurmaya Riska Y. |
Setting outlook email collection (domain @pgc.co.id) di komputer mbak Maya |
|
| 28 June, 2016 |
Novita Sari |
Erorr rumus excel (vlookup) |
|
| 28 June, 2016 |
Departemen IT |
Setting PABX untuk keperluan intercom antar PABX (PGI/AI dan WCS) |
|
| 27 June, 2016 |
Lubar Sriyani |
Printer Epson L210 mencetak warna merah dan kuning tidak jelas dan bergaris-garis |
|
| 22 June, 2016 |
Putri Safitri Yuninda |
Edit LLG-279C N-0089 Nida Assyifa menjadi Y-0061 Yuni Ari Wahyuni |
|
| 20 June, 2016 |
Cicilia Yunita Putri |
Rumusan excel untuk perhitungan intensif absensi karyawan |
|
| 17 June, 2016 |
Yuli Merlianti M. |
Request buka menu Finance-Print SP Sewa untuk yani. |
|
| 16 June, 2016 |
Departemen HRD & GA PT. WCS |
Penambahan PIN Telepon untuk karyawan baru departemen marketing. |
|
| 16 June, 2016 |
Departemen Finance PT. WCS |
Setting Jaringan dan printer Laptop Ibu Hani (PGI) |
|
| 16 June, 2016 |
Departemen Finance PT. WCS |
Setting Jaringan dan Printer Laptop Ibu Mey (PGI) |
|
| 16 June, 2016 |
Departemen Finance PT. WCS |
Setting Jaringan dan Printer Laptop Bpk. Indra (PGI) |
|
| 16 June, 2016 |
Departemen HRD & GA PT. WCS |
Pemasangan jaringan di kantor PGI-AI Lt. 6 PGC |
|
| 16 June, 2016 |
Yukke Dianawaty |
Program pak beny, tidak bisa save to Excel. |
|
| 16 June, 2016 |
Susanty |
Koneksikan laptop ke WIFI PT. WCS |
|
| 16 June, 2016 |
Yuli Merlianti M. |
mapping ke AccMKT di server fiskal, setting program WRS |
|
| 16 June, 2016 |
Ghalina Tristiany A. |
Check laptop eks Pak Robby (Collection) untuk dipakai oleh Ibu Yuli (Adm. Marketing) |
|
| 16 June, 2016 |
Departemen IT |
Proses pemberhentian layanan internet Biznet PT. PGI dan PT. AI |
|
| 15 June, 2016 |
Putri Safitri Yuninda |
Printer tidak menyala. |
|
| 14 June, 2016 |
Agatha Niken |
Pindah mesin absen untuk penarikan data |
|
| 14 June, 2016 |
Abdulloh Rozaq |
Ngelink-an printer dari legal ke hrd karena printer K7100 rusak. |
|
| 14 June, 2016 |
Departemen Legal PT. WCS |
Tarik data dari PC (Bpk. Filial dan Restu) ke external HDD. |
|
| 14 June, 2016 |
Departemen Finance PT. WCS |
Request ibu Hani untuk pasang PC Bu Ike dan May untuk dikoneksikan ke server AI dan printer. |
|
| 14 June, 2016 |
Yuli Merlianti M. |
Laptop bermasalah, tidak bisa masuk ke windows. |
|
| 14 June, 2016 |
Agatha Niken |
Cek extensi 117 untuk hrd baru. |
|
| 14 June, 2016 |
Yukke Dianawaty |
Print document ke IT. |
|
| 14 June, 2016 |
Ghalina Tristiany A. |
Akses CCTV yang mengarah ke HRD. |
|
| 13 June, 2016 |
Yukke Dianawaty |
Error Jurnal |
|
| 13 June, 2016 |
Susanty |
Konek ke jaringan wcs. |
|
| 13 June, 2016 |
Indriani Rahmadansyah |
Tidak bisa buka aplikasi collection. |
|
| 07 June, 2016 |
Tri Yanto |
Revisi konten website pgc.co.id |
|
| 07 June, 2016 |
Agatha Niken |
Tarik absen via IT |
|
| 07 June, 2016 |
Chandra |
Tidak bisa internet |
|
| 06 June, 2016 |
Putri Safitri Yuninda |
Print layout program tidak full page. |
|
| 06 June, 2016 |
Yukke Dianawaty |
Tidak bisa buka developer.exe |
|
| 06 June, 2016 |
Departemen IT |
Revisi form pengajuan pemeriksaan hardware. |
|
| 06 June, 2016 |
Martha Sarmahata S. |
Tidak bisa printing. |
|
| 06 June, 2016 |
Tri Yanto |
Update konten website www.pgc.co.id |
|
| 06 June, 2016 |
Ghalina Tristiany A. |
Tidak bisa download attachment email. |
|
| 06 June, 2016 |
Kevin Fajar Ram |
Tidak bisa print. |
|
| 03 June, 2016 |
Indri Yohana L |
Edit sales Entry booking free dan Edit Entry Sewa. |
|
| 03 June, 2016 |
Emi Rensiana |
Trouble program PPH4 ayat 2 |
|
| 03 June, 2016 |
Putri Safitri Yuninda |
PC tidak mau booting. |
|
| 03 June, 2016 |
Fransiska |
Delete record Entry TTS master dan detail. |
|
| 03 June, 2016 |
Agatha Niken |
Tarik mesin absen lama. |
|
| 02 June, 2016 |
Kevin Fajar Ram |
Tidak bisa login mapping. |
|
| 02 June, 2016 |
Departemen IT |
Update event website pgc.co.id |
|
| 02 June, 2016 |
Putri Safitri Yuninda |
Print SP berbeda dengan data di Entry SP. |
|
| 02 June, 2016 |
Agatha Niken |
Tidak bisa tarik absen. |
|
| 02 June, 2016 |
Abdulloh Rozaq |
Tinta printer tidak bisa keluar. |
|
| 02 June, 2016 |
Fransiska |
Delete Entry TTS detail dan master. |
|
| 31 May, 2016 |
Indri Yohana L |
Tidak bisa edit di Entry Sewa |
|
| 31 May, 2016 |
Yuli Eka Yanti |
Create PDF dan Combine file jadi PDF |
|
| 26 May, 2016 |
Agatha Niken |
Absensi tidak mau connect. |
|
| 25 May, 2016 |
Anastasia Dai |
Pemeriksaan Mouse |
|
| 25 May, 2016 |
Ghalina Tristiany A. |
Revisi form hasil pemeriksaan. |
|
| 25 May, 2016 |
Yuli Merlianti M. |
HDD external tidak terdeteksi. |
|
| 25 May, 2016 |
Ahmad Susanto |
Mesin absensi tidak mau connect. |
|
| 25 May, 2016 |
Eviyenty |
Cek dokumen excel yang tidak bisa dibuka. |
|
| 24 May, 2016 |
F. Aditya |
Tidak bisa mengakses webmail.pgc.co.id |
|
| 24 May, 2016 |
Agatha Niken |
Tidak bisa tarik data dimesin absensi. |
|
| 24 May, 2016 |
Emi Rensiana |
Error buka file excel di \\rame rame$ |
|
| 24 May, 2016 |
Putri Safitri Yuninda |
Edit Entry SP LLG-0198 tanggal angsuran 1 jadi 17/05/2016 |
|
| 24 May, 2016 |
Yuli Eka Yanti |
Install Adobe PDF reader dan printer. |
|
| 24 May, 2016 |
Fransiska |
Minta login SPV untuk edit Entry TTS |
|
| 24 May, 2016 |
Yuli Merlianti M. |
Dokumen save error (not enough disk space) |
|
| 23 May, 2016 |
Kristina Rahayu |
Incoming call masuk ke extension telepon |
Set disable pager pada extension operator |
| 23 May, 2016 |
Emi Rensiana |
Pesawat telepon bermasalah pada tombol |
Replace dengan telepon analog yang baru |
| 23 May, 2016 |
Emi Rensiana |
Pesawat telepon bermasalah pada tuts. |
|
| 23 May, 2016 |
Kristina Rahayu |
Telepon kristina selalu terima telepon dari luar. |
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LAPORAN DEPARTEMEN IT
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